Amazon
reviews and complaints

I have my account deducted and I haven't purchased anything. Kindly refund me my hard earned money. Idont remember any subscription to Amazon of 17 dollars may account card ends with 2887.Im just wondering what payment iam making, o have never bought any goods via Amazon and why should you do unauthorised transactions?.I struggle hard to earn any single peny I have I my account. Refund me my money please

First - I am a very active Prime Customer with deliveries almost every week for the last 3 years.
My Daughter In law sent me Slippers for Christmas. I am 80 years old and would love to have them.

Her Name is Annete Auyal (she is the wife of my son Richard Plumb) Her order number is [protected]. Amazon says delivered o Sunday the 12 of Dec and handed to resident - that never happened. I have 1000s of dollars in delivery from Amazon and never had a problem. The delivery notice is bogus.

I talked with Customer Service Twice - last time with Christy who tried to get me a refund. I don't want a refund please send me the slippers.

I don't want to burden Annete with refund requests - she's a Nurse and Busy

I am not happy and it is New Years Eve

I bought curtains in September I don't like it would like return but she's told me customer service keeps it and get money from bank.Bank make claim I explain them what happened $188.10 I did get money.On December 14 bank give money back told me Amazon need send by my email give my money back .my email: [protected]@yahoo.com.my phone:[protected]

I was thinking about buying a echo. That is until I found there's were tens of thousands of complaints. They range from spying to waking people up at two A.M. with a notification. From losing its mind to unwanted advertisements. From incorrect information to executing the wrong command or just repeatedly asking the same question over and over. It's also well known that there are thousands of fictitious good reviews. I've seen products where all of the reviews were about some other product. None of them for the product I was looking at. I never thought there would be a time when I would not be able to trust a review for a product. The only honest ones seem to be the negative ones. If Amazon wants me to spend my hard earned money there needs to be honesty in the marketing, no spying and stop selling that cheap chinese junk.

$13.77 is being charged to James Sadler, account [protected] (*GH6246N43) and also to my wife's, Karin L Sadler, account [protected]. (*2C3FZ8NU2).

We didn't request service in her name as we have service in my name. We are no sure why Amazon set up an account in her name?

Please credit my wife's account for overcharges and cancel service in her name and in my name.

Thank you,

Mr. James D. Sadler
12/29/21

December 28, 2021
In relocating from overseas back to the US, I changed phone chips and phone numbers. When I tried to redeem a book someone gifted me on my US amazon account, I could no longer access it because the multi-step verification code was sent to my old Peru phone number. I tried to change the phone number and get back into my account through multiple calls to customer service, but I couldn't answer the AI generated questions regarding credit cards and balance amounts (although I could easily name a score of other activity details only I would know.)

The customer service reps said my account had been closed due to inactivity, and that I hadn't used the account in over one year--but I ordered 2 books in February through that account and also someone sent me a gift book this year (I could not redeem because I am locked out.)

All Amazon emails contain tracking pixels. Also known as web beacons, theses secretive codes are embedded in all Amazon emails and are designed to collect IP address, device and browser details, etc. Unlike cookies, there is no request for customers' consent.
After years of reports to Amazon customer service, domain registrant, admin, tech and abuse departments, no one bothered to even respond. After complaints via public boards, only things I heard are PR statements. Here is typical response, repeated with cut and paste, over and over:

"Hello,

I'm Sid from Amazon.com. I'm writing in response to email you've sent to us.

I thank you for writing us back However we dont have options to assist you with the outcome of this result Immediately else I'd be happy to provide it for you.

It's our privilege to have you as our valued customer and would like to thank you for your continued support.​

Regards,

Sid.
Amazon.com
http://www.amazon.com"

I just spent an hour on the phone with what amazon calls "customer service."
I need to delete an Amazon account. This seems to be an nsurmountable problem for Amazon. They sent a email which directs me to to a non working website, I asked for more help. then their phone started breAKING UP. THEY TOLD ME THAT IS MY FAULT. BUT, THEY CALLED ME.! I have been a customer for many years, but that is now ended. They are too big and hire people who dont give a HOOT. Customers are not important to them any more

I hate that company in China, The name is CHAINATERA LIMITED, and it's run a cesdeals company. Selling product (like Tools, Electronics, Auto Spare Parts, Home & Garden, Lighting, Outdoor, etc.) to US. I bought items from them at 12-18-2021, and they didn't send it after I made couple communication with them, they said: they have a glitchy softwear and my order was ship in 4 Jan 2022! I'll send to a lawyer firm in China, all document (including email and my cesdeals account because, it's changing without my permission)! I had from them. Not only that, but I want to sue their company. I wish I read that things before I order them. Thanks for Amazon.

On 12/22/21 Wednesday night I put in order for several food items to purchase with my EBT card after reading an email from Amazon that offered me a $10.00 promo code to use with EBT, which I applied to my account to purchase 6 food items. I then added 1 item, piston rings for $6.99 to purchase with my gift card. Received my order confirmation saying that the food will arrive 12/18/21 & the piston rings will arrive on 1/4/22. Then I receive an email Thursday morning 12/23/21 stating that I need to do a payment revision for $12.20 that was charged to a dead pre-paid card and have no clue for what the item is for that charge so, I called customer service to inquire about that charge & a charge for $3.01. Spoke to Makesa on 12/23/21 @ 9:05am and she could not find that charge for $12.20 but the $3.01 was a refund back to me, asked to speak to a supervisor she then transferred me to supervisor Nicole. For the order number [protected] that I had a balance from gift card for the $3.01 that they applied to my EBT food order but I still needed to pay the $12.20 which she could not tell me what item that was for even after asking her at least 6 times. I then asked her for the corporate headquarters number which she stated " I can give you the address but there isn't a phone number, told her after a customer requests that number they have to give it she kept her lie and said there was no number, I then told her that if I had to go online and get it myself that I was asking for more than a $13.00 compensation for her lack of intelligence & customer service. Went online and found the number where I spoke to Angelo in 12/23/21 @ 19:45am and asked him all of the above and why were they charging tax on EBT, he wanted to give me a $10.00 credit on my account and I would have to cancel my order and reorder it SND that my updated EBT card wasn't updated to my account. I have all screenshots of the orders, emails, invoices and of my account showing that my new EBT card is in fact on there. Told Angelo that I was sending all of it to Jeff Bezos a$ the news if I had to and miraculously I was disconnected. I am far too insulted for a $10.00 compensation that I am now spending at least 3 hours on with Agra and supervisor's that need to be retrained.

I called 12/22, spoke to a rep., very nice. I was inquiring about a gift card I chose for one of my returns. I placed a new order. I did not view a $25.51 gift card to order. I requested being transferred. I got "Dominic", who was gave me the "run around" my direct question. He projected a very rude, condescending, hierarchy demeanor.

There are websites and games and apps in the app store and Facebook that are restricted from me my name is Alyson McLaughlin
My email [protected]@gmail.com

I ordered a cat tree on 12/16/2excuses. 2 day delivery and a changed delivery date of 12/22/21 by 10 pm. This product is coming from Amazon is in stock and still hasn't shipped. Your delivery time frame is a fraudulent. You have control of the product in YOUR WAREHOUSE and IS IN STOCK. There are absolutely no excuses as to why this has not shipped!

Do not believe in an appointment time with AHS in the Nashville TN area. They may or may not show up. You do not even get a call from the servicer nor a contact number so you can follow up on the no show. Better off to research for a provider yourself

Ordered on December 19, 2021 Order# [protected]
Final Details for Order #[protected]

The door in the photograph is not my own. This was given to someone else, not me, who spent the money on it. I am home all day, waiting for essential medical supplies, and your delivery person misplaced it. I can't even tell if it is on my floor.

Received a empty package on 12/17/21. The delivery person knew it was empty & left it on the step. She was a light skinned African American woman about 5'7 in height. Scanned all packages inside the truck & then delivered to four houses at the same time. Package was delivered to Vickie. Germaine Branch 5714 N 7th Street Philadelphia PA [protected] - Zone C-25.3G - cycle 1 - 1BA113088856304 - DRIVER AID 5770 - DDP1 - TBA113088856304- ACY8

0.2 Lbs. 12/117 - SMILE

I was offered a discount if I opened an Amazon Credit Card. Amazon ran my credit with 2 different credit bureaus on 2 different days and pulled my credit scores down 22 points.
It should have been one attempt to pull my credit and it wasnt because it was a risk, my scores were over 800 so I do not understand why 2 days later they ran it again with the other credit bureau.

I ordered a new Dell XPS 13 (9310) Touch Screen Laptop computer order # [protected] from Amazon USA on May 11, 2021. The package I received from Amazon on May 28, 2021 contained a Dell XPS 13 (9310) Touch Screen faulty computer. When in late August 2021 when I tried to get warranty from Dell on the computer shipped to me by Amazon from an Amazon Market Place Seller STC Distributors, company Nexit, Inc., Dell informed me the computer I received was registered to an officer at STC Distributors therefore I could not get warranty for it. Dell also informed me the computer I received had previously been sent on March 16, 2021 to an officer at STC Distributors and was not the computer I ordered from Amazon. The package I received from Amazon had a label on it indicating it was the package sent from Dell to an officer at STC to fulfill their order to STC Distributors which Dell shipped on March 16, 2021. I have provided a photo copy of the label from the package indicating it was the package shipped from Dell to an officer at STC Distributors. I also have provided two photo copies of Amazon labels from the package indicating the package was supposed to contain the computer fulfilling Amazon order #[protected]. STC Distributors was to provide the computer to fulfill Amazon I order #[protected]. The computer that arrived in the package I receive from Amazon was a Dell 13 9310 computer Service Tag #CZWR9C3. The registered owner of this computer is an officer at STC Distributors and is not same as the computer for Amazon order #[protected].

I provided Amazon with all the above information and requested a refund from Amazon for the computer I ordered but did not receive. I returned the computer to Amazon which I had received, which they discarded. Shortly after Amazon received the returned computer on Oct. 8, 2021 I received from Amazon the following message. "Your return for the order #[protected] contained the incorrect item instead of the original Dell XPS 13 (9310), 13.4- inch FHD+ Touch Laptop. We cannot issue a refund for this order until we receive the correct item. Please return the correct item to us by if you would like a refund. ". I send numerous e-mails to Amazon indicating to the them I did receive the computer I ordered therefore how could I send it back to you. Their replies were always "We cannot issue a refund for this order until we receive the correct item." Lately I received an e-mail from an Amazon Account Specialist indicating they need to look into the problem with order #[protected] return, and it will take a bit more time than usual. He stated that they will write back in a week with more information. I did not receive any information or replies. Amazon has stopped replying to my e-mails to them when I provided evidence to Amazon the package I received from Amazon contained not the computer I ordered but the package was supposed to contain the computer I ordered.

I ordered a new computer from Amazon but received a faulty different computer from Amazon which they discarded.

Therefore no refund, no computer.

No replies from STC Distributors.

My Amazon complaint seems identical to complaint filed by a person ordering a graphic card from Amazon. Amazon sends you the wrong item, which you return to them and they discard, they will not give you a refund for sending the wrong item to you. Amazon does not address that they have sent the wrong item to you. They will only give you a refund if you return the item you have not received. How is that possible?

Mine is actually more of a suggestion than a complaint...I think you guys should have some type of training for when you hire from a different country and have them move to the states. Our neighbor just moved in and can barely understand any of the neighbors so most of them just think they are rude and already cant stand them. So if you gave them some training on how to put our their garbage cans and what a mail box is and that they have their own areas and their neighbors have their own property maybe they would be more welcomed. So amazon if your investing in these people teach them some etiquette! Neighborhoods would appreciate it!

This is probably the 3rd major time my property has been damaged by Amazon. This huge rut is in my front yard and it needs to be fixed. My account says right on it, if you can't back down my driveway then walk up! This is getting rediculous that I have to hire people to come out and fix your issuues. I want someone to contact me regarding this and we need to fix it. It looks horrible on my driveway and if your drivers can't drive then I don't want them on my property. They can all walk up 600ft plus and walk back! I have photos of the issue but they will not upload on the message. Please send me an email or text and I will gladly send you the pictures.