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A1Smartshop Customer Service Phone, Email, Contacts
A1Smartshop
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A1Smartshop
complaints

A1Smartshop Complaints Summary

0 Resolved
1 Unresolved
Our verdict: Engaging with A1Smartshop at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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A1Smartshop complaints 1

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Newest A1Smartshop complaints

ComplaintsBoard
T
10:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

A1Smartshop Terrible Customer Service Experience with A1Smartshop - Avoid at All Costs

I had a really bad experience with A1Smartshop (a1smartshop.com). To explain, I opened a dispute with them and the seller cursed at me, which was really upsetting. I even have a screenshot of the conversation to show how terribly they treated me. Now I am sure, that I will never buy anything from them again. They need to improve their communication skills if they want to keep customers.

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T Bobby
Peterborough,, GB
Jul 01, 2023 10:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am happy with the quick response and shipping with this online service. I was looking for a product which is not listed on their web but they were able to find it for me and shipped to me with a very short time. Extremely satisfied with their service and would recommend to every on line shopper. They deserve a 5 stars plus review.

Is A1Smartshop legit?

Our verdict: A1Smartshop emerges from Complaints Board's rigorous review process as a business with pronounced trust issues, calling into question its legitimacy. Customers are advised to take comprehensive precautions and conduct in-depth research before any form of interaction with A1Smartshop.

A1Smartshop earns 27% level of Trustworthiness

Low Trust Caution: Complaints Board finds A1Smartshop with a 27% trust rating. Suggest safeguarding personal information when using.

A1Smartshop protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

The website belonging to A1Smartshop has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.

However ComplaintsBoard has detected that:

  • A1Smartshop has received 9 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
  • A1smartshop.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Our scan shows A1Smartshop website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.
  • A1smartshop.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Several positive reviews for A1Smartshop have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Overview of A1Smartshop customer experience

A1Smartshop has been receiving a significant number of consumer complaints in recent times. The negative reviews revolve around issues such as delayed or non-existent deliveries, lack of customer service assistance, and faulty products being sold. The company has a poor reputation for handling returns and refunds, leaving customers feeling cheated and dissatisfied. There have been instances of fraudulent practices, such as charging customers multiple times for a single purchase. The website's interface is outdated and difficult to navigate, further adding to customer frustration. All in all, A1Smartshop is not a trustworthy or reliable e-commerce platform for consumers, and we do not recommend it for purchases.
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A1Smartshop contacts

Phone number

+1 852-625-2870

Website

www.a1smartshop.com

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