Amazon
reviews and complaints

This is only partially a complaint. Mostly it is a request. I find that I do not need the Amazon Prime account. I just don't order from Amazon frequently enough to warrant the $12.99 a month charge to my Visa account. The few times I have used it, scam calls or unauthorized charges on my credit card have occurred.
Let me know when you need the number of the Visa account your charges are billed to.

I called customer service and explained to them that my phone associated with my account went into the ocean while on vacation. I got a new phone and number and signed into my amazon music but it wanted to send a text to my old number to verify it was me even after putting my password in. I answered several security questions to prove it was me so I could add my new number to my account but the agent still refused to do it without me accessing my email. Which I can not do because I'm on vacation and all passwords are at home. I also explained that this had happened to me last year and after 5 phone calls I was finally able to reach someone that simply added the phone number so I could listen to my music that I pay $17.99 a month to listen to. I just want my music. Not to much to ask for.

To Whom It May Concern,

I am a long time customer and enjoy the easy and convenient shopping that Amazon offers online.

However, I was totally unprepared to witness such blatant religious discrimination on a seller's product listed on Amazon.

I am referring to the " Jesus was gay, Ah Men Garden Flag in the Garden Decor department.

I use the term religious discrimination because I do not see any other faiths being made fun of on any other products for sale.

Millions of Christians would find it an egregious and blasphemous outrage!

This not acceptable on any level.

I would appreciate an explanation for Amazon's oversight, indifference or absolute disregard for offending millions of its Christian customers.

I also noticed there was only one star for this product.

Please contact me at [protected]@aol.com

Most Sincerely,
L. del Castillo

I have a few different charges from you guys that isnt a member ship nor is it anything i bought. The charges range from 3.17.. Up to 23.67.

Amazon.com
You have received a message.

Order ID: [protected]:

# ASIN Product Name
1 B07NZZLDP9 Sony XBR-65A9G 65-inch TV: MASTER Series BRAVIA OLED 4K Ultra HD Smart TV with HDR and Alexa Compatibility - 2019 Model
Message: Amazon have this tv on their site like it's a new tv. It isn't. The box was old and beat up.
I received the tv and I'm not able to put it on the wall because the two top holes don't have the screw mechanism inside of them. I am trying to figure out if this is a defect on the tv and did the seller know about it. Did the seller have this tv hung on the wall? We never mount that TV on the wall before. It was actually atire display that we repackaged back inside the box. Can you get that screw so we can refund you whatever you pay for it? Sorry about that.
After that conversation I ask Amazon for a postage paid label from the seller. I sent the tv back thru Fed X. Now the seller is saying the serial numbers don't match. If the serial numbers don't match, why would you take the tv back. Why wouldn't you report it to Fed-x. Fed x told me the seller didn't insure the tv to be sent back. Are leave any delivery instructions.
The seller has confirmed receipt of your return, however it was reported as received in a different condition than was sent. As a result, they are only able to offer a partial refund for this return. I want all not part of my money back. 2, 061.47. There trying to give me 1008.88. ( Roakis LLC 539 Boyd drive, Sharon, PA 16146)

I ordered a headlight for my mail car a 1997 Subaru Legacy. I ordered and paid and the shipper sent it through FedEx and they sent it to the wrong address and it took two days to finally get my product. When I opened it they sent the wrong headlight. I needed that headlight! I went to complain on the feedback and they said I didn't word it right and therefore wouldn't be able to leave the feedback. If you can't leave negative feedback what is the use of having this feature. Most of the time things are good and I leave a good feedback, but the one time they totally screw me over they won't allow me to leave feeding. I'm still mad over this deal!

July 20, 2021

To Whom it May Concern:

We purchased the kindle unlimited for our Dad for Father's Day and when he logged in to select a book he realized it is not an unlimited amount of books it is a certain library of books he can select from. This is false advertising. There was nothing on Amazon stating the limited books available. I called Kindle and was told since the account was open they will not give us a credit, even though he has not selected a book. This is ridiculous, there is not a book on the list he is interested in and we have spent 143.80 for a useless kindle subscription. He had to log in the account to see what was available and when he selected a book it stated he had to pay an additional 9.99, which is why he called us to let us know it is not unlimited choices. We are looking for a full refund.
Your customer service representative was horrible on the phone and kept insisting since he searched for a book there is no way for us to get the money back, this is a terrible way to take people's money. The Amazon page where you purchase the Kindle needs to be redone and worded as to the limited nature of the account. We have been long time customers of Amazon and Kindle and we are extremely frustrated at how this is being handled. We will be expecting to be refunded the full amount.

I gave specific instructions on how to get to my house because ups take you to my neighbor's house. The driver ignored those instructions, even though she knew of them because she told me she did. She went to my neighbor's house and laid on the horn, blowing and blowing constantly until he woke up and came out on the porch. She threw my items into the yard because my neighbor has dogs. In the meantime, I drove up there. I got out of my car to get my products, but she had already thrown them into the yard. She then refused to leave because she said I was blocking her way. She refused to believe me when I tried to tell her the drive I was on ONLY goes to my house. Nowhere else. Never send this driver again. She is too stupid to breathe the same air as people with common sense. The directions I gave are plain as day and very easy to follow. She's stupid.

We pay for Amazon prime movies. Why are we seeing commercials now? Is this just cable all over again? Why charge if you are including commercials?
This sucks.
This is sad.
What are you thinking?
Is it really customer oriented?
Don't you make enough money?
Do you not have enough clout to get these shows without bowing down to to other vendors?
Kinda sad.

driver van (160009 SD16 ), license plate # 55263T2 . This van was parked illegally in front of a white curb (passenger loading & unloading ONLY ) . It was on Bay State St . in Alhambra, Ca. on 07/16/21 apprx. 1:25 P.M. The problem is, the van was stopped in front of the mailbox letter drop . At least 10 minutes elapsed before the driver (with no concern for others), returned to the van & drove away . I know Amazon drivers are under a lot of stress, but compromising other vehicles safety is unacceptable

NAME OF COMPLAINTANT: DANIEL R BENDER
EMAIL OF RECORD: [protected]@SBCGLOBAL.NET

JULY 16, 2021

i HAD AN UNUSED AMAZON ACCT FROM 6-7 YEARS AGO. WHEN I tried to log in, i was asked to complete a cell phone number. I had no idea what that number, from a discarded cell phone was .
When i CALLED Amazon, the rep said, "you can have an account with no cell phone. Just press "Not Now". But that never happened~! I had to keep fillling out OTP numbers; I would then fail. the next rep said, "let's set up a new account" Great: i ordered two items from my new account. But when I tried to sign in to track delivery, the msg was "CANNOT CONNECT".

i CALLED AND A NEW REP SAID, 'LET'S SET UP A NEW ACCOUNT" sO i DID. But that account became "on hold" When I called to say I wanted to return one item, that rep said, Fine, the company (The Mighty fISH) will send you a return receipt form to print out.
AGAIN, YES, AGAIN, "ACCOUNT NOT WORKING" SO i COULD NOT PRINT OUT THE RECEIPT.
the "game" of closing or disabling my accounts goes on and on. With each rep falsely promising an account that is functional.

YOU HAVE TAKEN VALUABLE WORK TIME FROM ME; I ASK FOR $100 CREDIT FOR THE HOURS i HAVE LOST IN TRYING TO HAVE AN ACCOUNT WITH AMAZON. i ALSO STILL NEED THE RETURN FORM TO MAIL BACK THE $10 ITEM i PURCHASED.

I PLAN TO FILE THIS COMPLAINT WITH THE ATTORNEY GENERAL IN THE STATE WHERE AMAZON IS HEADQUARTERED.

DANIEL R BENDER
EMAIL: [protected]@SBCGLOBAL.NET

** P.S. i CALLED TODAY, AND THE REP SAID, "LET ME CHECK WITH OUR "ACCOUNT TEAM" i WAITED ON THE PHONE FOR 30 MINUTES; SHE THEN DISCONNECTED THE CALL!

I used Amazon prime videos' Lumewell and it was always free, now Amazon using lockdown people and start charging for videos that all free and even if you search for videos that free with prime still see videos that not free. This is scam. They should not used excuse that people are staying home and charge for videos that always been free.

I ordered 2 items that had no option to deliver to a locker, items were delivered to [censored]ty [censored] ghetto [censored]in apartment and stolen within the hour. I contacted Amazon 3 times about a refund and received multiple confirmations of a refund. I contact a fourth time after receiving NO refund to be immediately denied in an email stating some retarded [censored] shipping policy that its not their fault.

I was [censored]ing lied to by multiple Amazon reps stating I would receive a refund which never came through and then denied even that after being a customer for years with no issues.

Dear Sir/Madam,

I WANT TO GET A REFUND FOR THE FOLLOWING ORDER:
Here are my order details:
Order # [protected]
Ordered on 3 July 2021
Delivery Address
• efim oykhman
• Maria Viktoria Strasse 7
• Baden-baden, 76530
• Germany
Payment Method - * 9296

Tracking ID: [protected] . It shows that the ordered item was delivered on Wednesday, July 7th, but the ORDER #[protected] HAS NEVER BEEN DELIVERED, therefore I WANT TO GET A FULL REFUND FOR THIS ORDER.

Efim Oykhman
[protected]@advancedtradingco.com

Have not received an order of 5 diamond paintings ordered on June 25 2021.

I live in South Bound Brook N.J . My street is a 25 mph residential neighborhood. I have seen at least six or more large tractor trailer trucks using our street since your new facility has been built off off Weston Canal Road in Franklin NJ. One came threw around 11:00 am today. Please correct this issue .

Telling a customer to calm down when they are annoyed is not good customer service.

I wasn't abusive but the driver delivered the items to the wrong address. Of course I'm annoyed. These items are not a pair of shoes but keyboard and mouse which I needed for my job and homeschooling for my kids. We are in lockdown in Sydney so I can't just head to shops.

Ask the customer service representative to end the chat but I don't think the Nicole realised that she was giving her customer (me) some attitude.

Despite telling her the comment was unhelpful she kept going saying she was only trying to help. Seriously, training is definitely needed. There was a definitely a lack of experience of handling irate customer. Very poor indeed.

The Ezchimp6 record player converter is sold on Amazon.
The product is not as described. The ad says "no computer needed" When it arrived, the instructions direct you to hook up to a computer to down load music.
When I contacted Amazon for a return due to not as represented, seller Gazechimp offered $10.00 and a dumb excuse. Offer declined. They continued to make slightly higher offers and more dumb excuses. Definately an oriental seller with somtinme poor translation. The hope is that you will give up and not get your money back.
After contacting Amazon customer service and a few more dumb excuses, Amazon posted a full refund to my account.
You do not want to purchase from this seller, Gazechimp. Even after this POOR experience, I still am getting emails from them asking that I upgrade my review. They just don't get it. BUYER BEWARE.

$13.07 a month? I di not approve this debit. Please cancel.
My number is [protected].
Kimberley Duncan

Twice this past month, while halfway through a "Free to You" series, Amazon Prime suddenly wants to charge $1.99 per episode. One series had 48 episodes. Who is paying almost $100 to watch a series on Amazon Prime? This is like a drug dealer giving you a few free samples and then charging you once you are hooked. There has to be some law against changing the price once someone starts watching.

If a consumer begins a "Free to You" series, all episodes should be free unless there is a notice stating that after a certain episode there is a charge. Changing from "free" to $1.99 per episode midway through a series is unethical.