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VitaminLife Customer Service Phone, Email, Contacts

VitaminLife
reviews and complaints

www.vitaminlife.com
www.vitaminlife.com

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1.8 5 Reviews

How responsive is VitaminLife's customer service?

1 Resolved
4 Unresolved
Almost disappeared 🫥
We're pretty sure that if VitaminLife showed up wayyyy more often on ComplaintsBoard and paid more attention to reviews and complaints, it would lead to better results. But for now, the resolution rate doesn't show successful interaction with customers. We advise reviewers to be careful when communicating with VitaminLife and be ready for the chance your problem might not get a response. It's also good to start looking for other solutions if your issues aren't fixed as you want.
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VitaminLife reviews and complaints 5

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Newest VitaminLife reviews and complaints

ComplaintsBoard
J
10:51 am EDT

VitaminLife Thai kitchen peanut satay sauce 8 oz

On Amazon it showed that there were 12 jars for the price I paid.
Amazon order # 5627910
customer ID 3446330

I received only 1 jar.

Desired outcome: Deliver what was advertised. 12 jars not 1!!!

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ComplaintsBoard
V
1:08 pm EDT

VitaminLife Essential oils

I purchased essential oils from this company through Walmart.com. The product I received was inferior compared to many other essential oils I have purchased. When I called VitaminLife to resolve I was told I could not return the product because I used it. How would I know it was inferior if I didn't use it. I was told that if I didn't like the product "Just don't buy it again". I was astounded at the lack of respect this company displays. I see other similar reviews - be ware when doing business with this company.

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R
12:54 pm EST

VitaminLife Service

I ordered a $6.00 bottle of vitamins in mid-November 2015. With shipping the total was about $10.00 and I expected to receive the order in about one week. I checked after one week and amazon showed it as being delivered but I never received my vitamins. I contacted vitaminlife.com via email and was asked to fill out an affidavit. For a $6.00 bottle of vitamins, I thought that was excessive, but did it anyway. Just yesterday (1/8/2016) the original order showed up. I emailed vitaminlife.com to inform them that the original order arrived. I told them I would be more than happy to return the item if they would send my a pre-paid lable. They told me they wanted the vitamins back and that I was responsible for shipping. They suggested I refuse the package but I had already opened it (but not the vitamins) and thrown the the package in the trash. So, now I have dug through my garbage, found the packaging materials and have taped it all back up and will drop it in the mail. Not only will I never do business with this company again, I would never use anything they sent me. The return packaging could have been in someone's trash.

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Is VitaminLife legit?

Our verdict: Complaints Board's review suggests VitaminLife is mostly legit with an 75% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 20% caution is advised. Before engaging with VitaminLife, reviewing user feedback and how VitaminLife addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with VitaminLife. Trust, but verify.

VitaminLife earns 75% level of Trustworthiness

High Trust Suggestion: VitaminLife evaluated with 75% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

We found clear and detailed contact information for VitaminLife. The company provides a physical address, 3 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

VitaminLife has claimed the domain name for vitaminlife.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Vitaminlife.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the vitaminlife.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • VitaminLife protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to VitaminLife. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
I
2:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

VitaminLife Order never received

I live in Belgium, Europe. I placed my first order (#1589715) at VitaminLife on 3/29/2012. We're now 7/16/2012 and I still have not received my order, nor have I been contacted by the Belgian customs. I've been in contact with VitaminLife several times to check whether my order would have been returned to them but they say no. I start to have the feeling that the order was never dispatched... I'd like to have a response from VitaminLife please. Minna Immonen, Ganshoren, Belgium

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J
J
Josep Vila
, ES
Jan 06, 2016 5:35 pm EST
Verified customer This comment was posted by a verified customer. Learn more

in september 2015 I've bought some product of this company for more than 500 $ and after a lot of excuses and more lies, in the date of today january of 2016 I've not received neither the products neither the money. My odering number was 2914337. The only thing I want is recover my money or receive the products.

ComplaintsBoard
B
6:55 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

VitaminLife - Bad service

VitaminLife.com - nutiriontal supplements We had placed many orders with no problem. On one occasion the wrong items were shipped, but the company corrected it promptly. However, we recently received an open envelope which was clearly not sealed from the company. A packing list was inside, but no products. We called the customer service department and were...

Read full review of VitaminLife and 10 comments
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Contact VitaminLife customer service

Phone numbers

+1 (866) 998-8855 +1 (425) 420-9100 More phone numbers

Website

www.vitaminlife.com

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