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Amazon complaints 2045

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G
8:17 am EDT

Amazon Unauthorized credit card charges

On 1 January 2022, Amazon.com offered a deal on a Deering banjo at a reduced price by applying for their store card, six months same as cask no interest charges or service charge. I applied for the card and deal. Total price was $635.47. Immediately Synchrony/Amazon added $15.00 charge to the price. No explanation. I made first payment on 6 February for $100.00. I purchased some other items using the store card and amazon added $13.00 interest before I had a chance to pay off the balance, I'm 74 years old and have a credit score over 800, I could tell a con when I see one. I added up all my purchases with the amazon store card and sent Synchrony a check for $798.57 and told them to cancel the card. That payment also included $139.00 for the annual prime membership. Instead of Synchrony/ amazon sent me a statement claiming I owned them $55.00. I told them they were crazy. I didn't owe them any money.

Desired outcome: cancel store credit card and cancel so called debt of $55.00

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2:48 pm EDT
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Amazon Seller Central

Since December 2016, I have been receiving emails from Amazon Seller Central ([protected]@amazon.com) claiming that I have listed products. The email subject is "Action required for some of your listings on Amazon.com", and the body contains details of non-compliance with their listing rules. I can provide numerous examples.

On contacting them by online chat, email or voice, I am told that I do not have an account or that my account has been deleted. Either way, it is supposedly impossible for any activity. Yet the emails continue. The Spam checkers at Google have validated that the emails are authentically sent from Amazon, as can be seen from the email headers.

I live in England, United Kingdom, and have no ability or desire to sell in USA.

Desired outcome: I would simply like these emails to stop.

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9:19 pm EDT
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Amazon Charge for a service I did not order or receive

Billed 03/31 04/31 Amazon Prime*168UROSDO Amzn.combillWA on my Bank of America statement $15.93. Don't know what this charge is. Might be Thrive for a medication my wife was given. She died 4 months ago and I called the company and they said they canceled the recurring order, but maybe not the recurring charge.? Medication called Blood Builder made by Mega Food PO Box5244, Manchester NH 03108.

Desired outcome: Cancel charge or refund

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6:17 pm EDT

Amazon Amazon truck backing into a balcony on our property.

This was a message we received from one of our tenants.

Good afternoon,

Today around 1:20 our balcony was damaged by another delivery truck. This is the 5th time now that a delivery driver has backed into our balcony and caused damage. It seems to be when delivery drivers park on the curb next to our unit, then attempt to back up to turn around.

In looking at the unit across from us, unit 125 I see the the red curb comes out so that if a truck backs up along the curb, they do not cause damage. Our balcony extends beyond the curb and this is why it keeps getting hit. At this point I am getting concerned for our safety as this hit was harder than many of the others.

I attached pictures below of the damage, license plate and vehicle

The driver did file a claim with Amazon and gave us the claim number AMZ2022158801.

We have begun the work to repair the damage and have photos if needed.

Desired outcome: Pay for damages to the property.

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R
3:43 am EDT

Amazon Amazon prime

Was over charged for something that was cancelled for my order on the amount of 37.00

Desired outcome: 135.00 totally refund from both of them shaw academy and Amazon

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J
9:16 pm EDT

Amazon HX9023/65 genuine C2 optimal plaque control toothbrush heads

Amazon.com order number: [protected]

My Mastercard was charged nearly $110 for shipping on a $16 item. I have had a Prime membership for years, and should have paid nothing.

In the Amazon customer service pages, there is no item for billing errors. I guess they never happen, huh?

Let's get this fixed NOW.

John Ritz

[protected]@gmail.com

Desired outcome: Refund the shipping costs.

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K
7:23 pm EDT

Amazon Unpaid time and wrongful treatment.

I have 2 Complaints. I was employed for over a week with AMAZON. at address 1200 Westport Road. Imperial, Pennsylvania. I started on Monday. 3/28/2022 My Start time was 6pm. And my end time was 430am. That was the only day that I worked. I found out by email that I was terminated on 4/11/22. I had several discussions with the HR TEAM on the phone and in person about a shift change and how my current shift was not going to work out. It was declared by me that it was not going to work out. After I stated that I needed a schedule with less hours I was assured that I would not be terminated and my current shift of 6 to 430 would just be eliminated and could continue to look for other shifts. My 2 complaints are — #1 I was not compensated for the 10 hours that I was present at Amazon on 3/28/2022. And #2 — I was led to believe that I would not be terminated and in fact I was. I am Kevin Moriarity. My email address is [protected]@hotmail.com. And phones are — [protected] or [protected]. My Street address is-7002 Helen St Apt A 13. Library, Pa. 15129. Thank you for reading my complaint message. Kevin Moriarity.

Desired outcome: I am owed for 10 hours at Amazon and expect to be paid. And I do believe that being terminated was not justified based on all of Amazons feedback from Amazon HR employees.

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4:06 pm EDT
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Amazon Their commercials

Amazon had a commercial that is circulating that has Medusa (a mythological creature) stealing a victim's phone and ordering sun glasses from the deceased Amazon account so she has a choice to kill or not. Then Medusa is at a bar with female friends. The bar tender looks at them like he interested in them. After a very subtle flip of the middle finger from one girl, Medusa chooses to pull her stolen sunglasses down and murder the man just for looking at them. Bars and clubs are supposed to be social places where people express interest in other people. Amazon is advocating for assault and murder with this commercial. This Marxist, idealist narrative is disgusting and as a hetero sexual white man, I am done being put on the cross for things I never did. Amazon's Marxist [censored] can go to hell. I will not buy anything through them ever again.

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6:12 am EDT
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Amazon My order number [protected]

Ahmed Faris

11:00 (för 54 minuter sedan)

till jugendasehutz

This is my oder number [protected]-

My order is more than two years old and still amazon Germany has not delivered my books to Malindi, in Kenya. Amazon promised to send the books by 5 december 2022- Nothing has happened so far - Please send my books to the given address.

Best regards

Associate professor Ahmed Faris

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3:34 pm EDT

Amazon Delivery Driver just threw my package

This is not the first time this happened. My package is just thrown from the my gate to the door.

This Happened today, March 26, 2022.

Desired outcome: Discipline your drivers

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3:37 pm EDT

Amazon I cannot get Amazon to refund my money

I placed a order last year with Amazon and package never came I called them to see what was wrong they said problem with delivery they asked me if I would like to reorder and I said sure package never came now that's 16 weeks I've waited now I just want refund they said they would have to send a claim to their a to z refund policy they never did since then I've contacted them over 30 times trying to get refund they kept telling me same thing now its been over a year and they tell me they can't refund because it's been to long well that's not my fault its there's I've tried every thing don't know what to do they keep sending me emails saying they will fix it but they dont

Desired outcome: I just want them to give me store credit for my money so I can't at least spend it since I made order the bank I was with has closed down in my area and I no longer have a card by them or contact since they closed

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E
E
ebay bad
belton, US
Apr 30, 2022 11:29 am EDT

yes always get you money back and then start a new order or look elsewhere cause you should see my review on amazon.

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T
4:28 am EDT

Amazon Order 129.00

They charged my account never shipped items me and blocked my account and still trying to charge me a 2 be time for items on a blocked Amazon account

Desired outcome: 129.00

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6:40 pm EDT

Amazon Delivery/packaging

Item was delivered,but item inside box was not secured with bubble wrap or paper inside the box causing the fairly expensive item to slide around in the box. I had a delivery yesterday that just had the Amazon tape around the actual package,item was not in a delivery box.Also driver places the Amazon package inside the entry door as close to the outside door as possible.only 1 delivery driver followed my directions to please ring buzzer and bring item to 2nd floor. The least this delivery driver could do is leave the package closer to the inside doors of my condo/Apartment type building. Anyone could have taken this package with barely going inside the building

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2:23 am EDT

Amazon Order # [protected]

i have returned the product the one which got because of the colour texture i.e the one which i wannted was not the same i got one.

and nearly after 15 days i found that i have not been refunded.

and upon complaining the associates are saying they have got a different product.

it's a clear case of cheating because how come your associate took it back and later after u people are saying that's different.

i also said ok fine do return the so called different product which i sent.but they are not ready with that too.

how can u cheat such old costumer with such cheap tricks.

come on !

keep the money & product u liars.

never ever gonna buy any product from your website.

goodbye!

Desired outcome: not got the refund after returning the same original product because of colour issues

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10:38 am EDT

Amazon Toddler clothing i ordered

On March 3rd i ordered 2 outfits for my granddaughter to be delivered to Hawaii. The outfits were suppose to get there on March 10, 2022. The next day it was posted that it would get there March 11-14. I called on March 14, told me they could not issue a refund cause it was out for delivery. I call the next day , March 15 cause it was still not delivered. Told me again i could not get a refund cause it was out for delivery. I called again today demanding a refund, said it would take 7 to 10 business days! Well now my granddaughter will not be getting all her gifts on her birthday cause i am on Social Security and just don't have the extra money to even get her gift cards. I won't ever be ordering any gifts from Amazon again that go to Hawaii! Amazon has gone downhill in the last year!

ORDER # [protected]

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6:24 am EDT
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Amazon Filing a review

You can't even write words that may offend whoever is reading a well-deserved review without getting reprimanded and threatened not to be able to write reviews.

The terms "[censored]ty," "complete pile of [censored]," "[censored]," "[censored]," "retarded-[censored]," are no longer REAL or "appropriate."

If these people want appropriate reviews, they ought to act appropriately and not like the well-deserrved descriptors.

Desired outcome: Ban banning words. It's [censored]ing retarded.

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12:18 pm EDT
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Amazon Charge of $13.77 on my most recent bill dated 2/28/2022

My most recent credit card bill for February, 2022 had a charge of $13.77 posted 3/01/22 which I did not authorize. Is this a scam? I would appreciate a credit on my next months statement.

Amazon Prime 115HY3172 2/28/2022 $13.77

Desired outcome: Credit on next statement

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9:43 am EDT

Amazon Commercial

The newest commercial you have with the bride and the horrendous “maid of honor”, talking about the subscription & save and can be “canceled” anytime, comparing to getting married. The maid of honor is so annoying. I have to mute the commercial whenever it comes on. I don’t have issue with the commercial itself but the way she delivers it. Not funny, not cute, confusing if anything and she’s just annoying. Just putting my .02 cents in. Turns me off of Amazon. Don’t know if you care for the feedback but had to say something.

Desired outcome: Remove commercial, it is very annoying.

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8:57 am EDT

Amazon Huge fraud by amazon amount not refunded

Order Number: [protected] Invoice Number : BUWW-49414

Order Date: 17.02.2022

PrettyKrafts Pink Color Plastic Shaving Kit , Organiser For

Men and women - Pack Of 3 | B01HNXAONE (

B01HNXAONE )

HSN:940310

₹359.00

This order was sent completely wrong instead of stripe bags i got transparent shaving toiletry bags delivered, i went for replacement, again replaced order was also different. Pick up was done, and then i was never refunded for over ten days. Amazon customer care harassed me, even cut the call on my face saying their team decided to give verdict in favour of the merchant and I, as a customer have sent some other product back and THEY HAVE DECIDED TO NOT ISSUE REFUND FOR THIS, ...what nonsense is this? They let their loser merchants on their platform and loot customers. I lost my money, amazon is horrible, wayyy worse than flipkart, I want my money back. THIS IS WRONG, I WILL NOT STOP TO POST THIS ISSUE EVERYWHERE ON EVERY ONLINE COMPLAINT SITE.

Desired outcome: REFUND ME 359 RUPEES

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8:10 pm EST

Amazon Bebird m9 pro

I ordered this device through Amazon - Bebird M9 Pro ( from the company bebirdmall.com )on 4/3/21. Order number [protected].After about 8 months the device stopped working and despite following troubleshooting directions still nothing.

I contacted the company via their webpage and sent an email from that site to :

[protected]@blackbees as requested. I did this before the 12month warranty ran out but they failed to reply. It is now out of the warranty period. I feel ripped off. It seems the company has a customer service in name only.

Extremely disappointing.

The company is also deceptive as its web page gives an address in Paris - but I discovered it is actually Chinese.

Very disappointing.

The company has several similar items which are run via an app which I downloaded. That one and only app does not cover the model I ordered although it did work for that 8 months-but no longer.

Trying to communicate with this company is impossible - they never reply.

Desired outcome: I would like a full refund.I would have preferred a new device but there is no software to run it.

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About Amazon

Screenshot Amazon
Amazon is a multinational technology company that is based in Seattle, Washington. It is one of the largest online retailers in the world, offering a wide range of products and services to customers across the globe. The company was founded in 1994 by Jeff Bezos, and it has since grown to become a household name, with a market capitalization of over $1 trillion.

Amazon's success can be attributed to its innovative business model, which has disrupted traditional retail markets. The company's online platform allows customers to browse and purchase products from a vast selection of categories, including electronics, books, clothing, and household items. Amazon also offers a range of services, such as Amazon Prime, which provides customers with free shipping, access to streaming services, and other benefits.

In addition to its retail operations, Amazon has also expanded into other areas of technology, such as cloud computing and artificial intelligence. Amazon Web Services (AWS) is a cloud computing platform that provides businesses with a range of services, including storage, computing power, and analytics. AWS is one of the largest cloud computing providers in the world, with a market share of over 30%.

Amazon's success has not been without controversy, however. The company has faced criticism over its treatment of workers, with reports of poor working conditions and low wages. Amazon has also been accused of anti-competitive practices, with some critics arguing that the company's dominance in the retail market gives it an unfair advantage over smaller competitors.

Despite these challenges, Amazon continues to be a major player in the technology industry, with a strong focus on innovation and customer satisfaction. The company's commitment to providing high-quality products and services has helped it to maintain its position as one of the most valuable companies in the world.

Amazon Customer Reviews Overview

Amazon is one of the most popular online retailers in the world, offering a vast selection of products ranging from books and electronics to clothing and home goods. The website has become a go-to destination for shoppers looking for convenience, competitive pricing, and fast shipping.

One of the most significant advantages of shopping on Amazon is the vast number of customer reviews available for each product. These reviews provide valuable insights into the quality, performance, and overall satisfaction of the product, helping shoppers make informed purchasing decisions.

Amazon's customer service is also highly praised, with many reviewers noting the company's responsiveness and willingness to resolve issues quickly and efficiently. The website's user-friendly interface and easy checkout process are also frequently cited as positives.

Another benefit of shopping on Amazon is the availability of Prime membership, which offers free two-day shipping, access to streaming services, and other perks. Many reviewers appreciate the convenience and value of this membership program.

Overall, Amazon is a reliable and trusted online retailer with a vast selection of products, competitive pricing, and excellent customer service. The abundance of customer reviews and the convenience of Prime membership make it a top choice for many shoppers.
How to file a complaint about Amazon?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint submission form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Amazon. Make it specific and clear, such as "Incorrect Item Delivered by Amazon" or "Amazon Prime Membership Unauthorized Renewal".

4. Detailing the experience: In the complaint details section, provide a thorough description of your experience. Mention key areas such as customer service interactions, product quality, delivery issues, or billing discrepancies. Include details of any transactions, order numbers, dates, and communication with Amazon's support. Clearly articulate the nature of the problem, steps you've taken to resolve it, and Amazon's response or lack thereof. Explain how this issue has personally affected you, whether it's frustration, financial loss, or time wasted.

5. Attaching supporting documents: Attach any relevant documents such as receipts, emails, or screenshots that support your claim. Be cautious not to include sensitive personal information like credit card numbers or passwords.

6. Filling optional fields: Use the 'Claimed Loss' field to quantify any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, clearly state what you expect as a resolution from Amazon, whether it's a refund, exchange, or other forms of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is realistically stated and justified.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all the required fields and that your contact information is accurate for any follow-up.

9. Post-Submission Actions: After submitting your complaint, monitor your ComplaintsBoard.com account for any responses or updates. Engage with any replies from Amazon or other users who may offer advice or share similar experiences.

Overview of Amazon complaint handling

Amazon reviews first appeared on Complaints Board on Dec 12, 2006. The latest review Amazon Customer Service was posted on Apr 18, 2024. The latest complaint Prime was resolved on Apr 02, 2024. Amazon has an average consumer rating of 1 stars from 11980 reviews. Amazon has resolved 113 complaints.
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  1. Amazon contacts

  2. Amazon phone numbers
    +1 (888) 280-3321
    +1 (888) 280-3321
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    USA and Canada Amazon Customer Service
    +1 (206) 266-2992
    +1 (206) 266-2992
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    Note: This phone number for Amazon customer support may currently be out of service or has changed. Please verify this number directly with Amazon or consider using alternative contact methods.
    +1 (206) 266-4064
    +1 (206) 266-4064
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    +1 (514) 209-0984
    +1 (514) 209-0984
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    Corporate And Digital Communications
    More phone numbers
  3. Amazon emails
  4. Amazon address
    1200 12th Ave S, Seattle, Washington, 98144, United States
  5. Amazon social media
Amazon Category
Amazon is related to the Online Shopping category.

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