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Amazon Complaints Page 27 of 104

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1:39 pm EDT
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Amazon Refund

Good afternoon

I am overly frustrated that his matter has not been fully resolved after 5 to 6months. I was advised by an amazon supervisor name Gary out of W VIRGINIA, THIS WAS THE PROCESS TO ESCALATE. Amazon has refunded all except 400.00 back to my card ending in 5165. I have been very patient up to this point. Again, my card was used without my authorization or knowledge for over 1800 in merchandise and I am waiting for the balance of this refund. I need resolution today...

The email address under my amazon account is [protected]@gmail.com. The purchases made off of my debit card was ordered from an unknown account. The phone number connected to my acct is [protected] the last 4 digits of the card used was 5165. I have attached my card statement showing deposits that amazon did credit back and some of the purchases made just to provide you additional info. I no longer use my [protected]@gmail email and have been using my school email for now. This delayed matter has caused emotional, mental and physical stress I am a disabled elderly person and I cannot believe I am still trying to resolve this matter. All I can do is keep fighting.

Please feel free to contact me at [protected] which is the phone number attached to my amazon account. I am EXHAUSTED.

Desired outcome: THE REMAINDER OF MY REFUND

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11:22 am EDT

Amazon Run amazon is scamming you and working with scammers like sparkle wax

Amazon is scum they took down all 3 feedback I gave on SparkleWAC so thank god for this site. This is happening more on amazon and now we know why. SparkleWAC is a scammer and amazon is with him not you. I had 3 orders and got none and to sum it up I called amazon I was shocked to find they will do nothing doesn't matter if the feedback reviews show his scammer ways. Hell they didn't do nothing they took down my feedback and I learned they need his permission to refund doesn't matter if it shows delivered to wrong state. I was talking to amazon on the phone because I had done all I could I got Sorry, this order is not eligible for a refund under the A-to-z Guarantee. Amazon likes to change the price in cart or right away if you go to buy right away and 14.99 cookies go to 44.99 but just in your cart for you to pay but not on the webpage itself. Go see for yourself the Grandma's Cookies Variety Mix - 36 / Box dose this a lot .I remember the first time I ran into a scammer on amazon it was over 6 years ago and he was up for over a year even through I phoned amazon and did all I could and so did many other according to the feedbacks. So this is going on and now it's worse but what do you expect amazon is with them. Amazon like to put a line over the bad feed back saying amazon takes responsibility but just removing my feedback is what they did for I had 3 feedbacks on SparkleWAC from china and I can't even find one of my feedbacks. At this point I feel like amazon is unsafe and it's only gone a get worse. I say go to ebay or the stores like home depo for bug pest control it is cheaper then amazon. I go to stores much more now but PLEASE WATCH OUT read all feedbacks all the way through on amazon like even now my feedbacks may be gone but there's many others on SparkleWAC to be seen. At this point to me supporting amazon is supporting crime and that's no good.

Desired outcome: HOPLESS amazon is scum and a place for scammers but I want amazon to stop working with scammers and be a safe place to shop.

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Update by ebay bad
May 23, 2022 8:40 am EDT

hi just wanted to show the latest feedbacks on SparkleWAC

1 out of 5 stars

Never received and not able to contact them. I received a message saying “they left their store”. So no refund either.

By Pamila on May 23, 2022.

1 out of 5 stars

Didn’t receive this

By Amazon Customer on May 23, 2022.

1 out of 5 stars

Never received order

By Jon on May 23, 2022.

1 out of 5 stars

Fraudulent seller account. Does not provide proper tracking information. Does not ship the products purchased. Communicates with a begging letter to keep the funds rather than requesting a refund as his small business can't take the loss. CAVEAT EMPTOR!

By D. Williams on May 23, 2022.

So please read the feedbacks and CAVEAT EMPTOR means "Let the buyer beware".

Update by ebay bad
Apr 30, 2022 3:11 pm EDT

Hi here is the newest one on feedback from SparkleWAC. (You said you were refunding money (after falsely saying pakg missing) but instead going back to saying deliver by April 27. It is April 30th 2 DAYS AFTER this delivery date! I am reporting you. By angel on April 30, 2022.) I wish it would do any good! Well I had two that said delivered to my house and 1 in Texas. It said delivered Tuesday on one but on that day it then went back 5 days and said delivered. All I know for sure is SparkleWAC is a scammer. By the way I live in a house with cameras everywhere so I could prove it never came but it didn't come to that because I got my money back for those two first knowing I could likely win the dispute on the Texas one. (which is the story above). This kind of stuff has been going on for 6 years at least that I know of and the part that hurts the most is when you realize your goodwill is being abused and I would say we all lose in that scenario if you think about it. Please don't shop when your in a hurry kind of like me with hopeless misspelled above. Good luck everyone

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D'mp
Amsterdam, US
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May 18, 2022 7:58 pm EDT

How Amazon scams you. Anyone, (even minors) can open an Amazon account, (without verification) linked to yours,(bank account included) with simply an email address. All they have to know is that you have an account. They are now linked to your account, with no authorization by you required, yet what they purchase will not show up in your Amazon transactions. Their membership fees as well as their purchases will be deducted from your bank account. Through customer service, there is no way to know who is using your account unless you know the email address they used. And, if you don't know the transaction number of the purchases or the membership fee, (for them),(which you won't because it does not show up in your transactions)you have no way to dispute their membership linked to you account. Also, Amazon claims they can not cancel the account linked to yours, (bank account included) without the authorization of the person that illegally linked to your account. MIND BLOWING! This deserves an hour on 60 Minutes for Amazon to explain there pizz poor business practices.

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Author of the review
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ebay bad
Belton, US
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May 19, 2022 10:41 am EDT
Replying to comment of D'mp

WOW I knew it was bad but just wow. Thanks for letting us know this is critical the first step is understanding what's going on and that was super helpful.

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Tonya Lateka
Houston, US
Send a message
May 16, 2022 9:42 pm EDT

SPARKLE WAC IS most definitely a scammer, if you get anything that says their name RUN because you will never get your order, my friends and family ordered gain washing liquid and never got it! Never Order from this person again!

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Sheri Idaboh
Houston, US
Send a message
May 17, 2022 6:47 pm EDT
Replying to comment of Tonya Lateka

I ordered the gain on April 29th.. said arrival date is May 2nd - May 5th. Today is May 17th, still haven't received it. Just went to see what's going on and it says my package is lost but still may arrive... WTF.. only got me for 20 bucks but still.. ughhh

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Author of the review
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ebay bad
Belton, US
Send a message
May 19, 2022 12:40 am EDT
Replying to comment of Sheri Idaboh

I had to call twice to get my money back for that last one so I would call them at [protected] and always check the feedbacks. Amazon has been doing this for years and watch amazon take away your neg. feedback as it disappears on many that I've seen with SparkleWAC because amazon takes it down but you can catch the new ones so check the feedback before you buy as amazon is with the scammers not you. You will find they need SparkleWAC permission before they can refund(even for when it shows delivered to wrong state). SparkleWAC is one of many over the years I have found and it's only growing. I waited to do this review until I was certain and even went to physics so I am certain amazon is turning more into a scam site. Just love how the prices change in my cart from 12.00 cookies to 44.00 or right away if I go strait to checkout. Please do everything you can to get your money back it's not just the right thing to do but also standing up to the criminality that amazon has become.

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2:18 pm EDT

Amazon Property Damage from Amazon driver of Prime Delivery Van

On Friday April 22, one week ago at approximately 4:30, a Prime Amazon Van was delivering at 1449 Delk Road, Longwood Fl. This property was going through remodeling which included a new circular 12,000 square foot driveway. The new driveway had been poured but was still receiving treatment and was not finished. As a result we had cones and saw horses in front of the entry way with a clear sign that read :Please No Trucks on Driveway. Well the Driver ignored all of this and drove to the front door and left the [ckage. He then proceeded to attempt to exit on the other side of the driveway. When seeing it was closed he attempted to turn around by driving on my yard. The truck got stuck and and Bobcat that was working on the neighbors house was needed to pull him out.Property Damage Occurred. Deep trench from the tire tracks and exit. A large chip out of the side of my fresh poured driveway. Muddy tire tracks back 3/4 of the driveway to the entrance. I would estimate, fill dirt, leveling, sod,

fix the chip?, pressure wash the tire tracks. A reasonable price without considering other things such as my time and efforts would be $2,000. P{lease inform me if Amazon is cooperative with this. Otherwise I just hired a construction attorney who is helping with a bad contractor and I will turn it over to him, with of course higher costs.

Desired outcome: Amazon settles without legal efforts for $2,000.

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1:09 pm EDT
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Amazon Refunds

Recently my buyer account was closed. I had a hacker. Amazon did not lose any money, but I sure did! I changed my passwords and other info and explained to them what happened. There are three charges for gift cards to be sent to me. One is for $150.00, and two for $100.00.

none were sent to my account and I never received refunds for the others.

Now they tell me my information is gone, but I do have copies of these transactions. I've talked or responded to about 5-6 people, but nothing is resolved. Can you tell me what to do next? Please help, I'm on Social Security disability and I can't afford to lose this money!

Desired outcome: My refunds

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Update by christy donovan
May 04, 2022 3:47 pm EDT

Help!

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2:13 pm EDT
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Amazon Unathorized Charge

Today (4/28/2022) I received an unathorized charge on my bank statement for $11.42 from "AMZN MKTP US AMZN.COM" states as the vendor. This does not correspond with any of the my past orders made on Amazon whatsoever. can you please investigate this and email me at [protected]@gmail.com as soon as possible. If you need more information regarding my account please le me know. Thank you and I hope to hear from you in the near future.

-Hussein

Desired outcome: I would like a refund if at all possible.

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3:09 pm EDT

Amazon Spingk Traction Cleats

Purchased and sent back (took too long), return received Mar 3, 2022, still have no refund after a month and 1/2. Order was [protected]. Keep saying refund being processed since Mar 3, 2022

Desired outcome: Wheres my refund

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8:28 pm EDT
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Amazon Santa Barbara delivery drivers

Thursday April 21, 2022 @ 5pm PST. Delivery van parked, idling in front of my home, blocking all access to my parking space and my garage. Driver was sitting in the van and looking at his phone for at least 10 minutes; he had already made his delivery. The van was also blocking access to any of the other homes on my small cul de sac street.

When asked how long he planned on staying in front of my home, the driver gave me plenty of attitude and even called me "dog". This is not the kind of behavior I expect from those making deliveries to my area. Never mind that he was clearly fooling around with his personal phone.

This is not the first incident - in fact it happens several times per week. I have respectfully asked multiple drivers to consider their impact and to park with their flashers on alongside the main road or in front of the home they are making their deliveries to. On several occasions I've had my garage door blocked by Amazon vans - unacceptable. Your drivers have clearly not been trained well.

Desired outcome: Train your crew to be respectful. Train them on how to navigate Santa Barbara's smaller streets. Never should a resident be called "dog". Provide an option for residents to mark their homes as a no-go zone.

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8:17 am EDT

Amazon Unauthorized credit card charges

On 1 January 2022, Amazon.com offered a deal on a Deering banjo at a reduced price by applying for their store card, six months same as cask no interest charges or service charge. I applied for the card and deal. Total price was $635.47. Immediately Synchrony/Amazon added $15.00 charge to the price. No explanation. I made first payment on 6 February for $100.00. I purchased some other items using the store card and amazon added $13.00 interest before I had a chance to pay off the balance, I'm 74 years old and have a credit score over 800, I could tell a con when I see one. I added up all my purchases with the amazon store card and sent Synchrony a check for $798.57 and told them to cancel the card. That payment also included $139.00 for the annual prime membership. Instead of Synchrony/ amazon sent me a statement claiming I owned them $55.00. I told them they were crazy. I didn't owe them any money.

Desired outcome: cancel store credit card and cancel so called debt of $55.00

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2:48 pm EDT
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Amazon Seller Central

Since December 2016, I have been receiving emails from Amazon Seller Central ([protected]@amazon.com) claiming that I have listed products. The email subject is "Action required for some of your listings on Amazon.com", and the body contains details of non-compliance with their listing rules. I can provide numerous examples.

On contacting them by online chat, email or voice, I am told that I do not have an account or that my account has been deleted. Either way, it is supposedly impossible for any activity. Yet the emails continue. The Spam checkers at Google have validated that the emails are authentically sent from Amazon, as can be seen from the email headers.

I live in England, United Kingdom, and have no ability or desire to sell in USA.

Desired outcome: I would simply like these emails to stop.

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9:19 pm EDT
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Amazon Charge for a service I did not order or receive

Billed 03/31 04/31 Amazon Prime*168UROSDO Amzn.combillWA on my Bank of America statement $15.93. Don't know what this charge is. Might be Thrive for a medication my wife was given. She died 4 months ago and I called the company and they said they canceled the recurring order, but maybe not the recurring charge.? Medication called Blood Builder made by Mega Food PO Box5244, Manchester NH 03108.

Desired outcome: Cancel charge or refund

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6:17 pm EDT

Amazon Amazon truck backing into a balcony on our property.

This was a message we received from one of our tenants.

Good afternoon,

Today around 1:20 our balcony was damaged by another delivery truck. This is the 5th time now that a delivery driver has backed into our balcony and caused damage. It seems to be when delivery drivers park on the curb next to our unit, then attempt to back up to turn around.

In looking at the unit across from us, unit 125 I see the the red curb comes out so that if a truck backs up along the curb, they do not cause damage. Our balcony extends beyond the curb and this is why it keeps getting hit. At this point I am getting concerned for our safety as this hit was harder than many of the others.

I attached pictures below of the damage, license plate and vehicle

The driver did file a claim with Amazon and gave us the claim number AMZ2022158801.

We have begun the work to repair the damage and have photos if needed.

Desired outcome: Pay for damages to the property.

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3:43 am EDT

Amazon Amazon prime

Was over charged for something that was cancelled for my order on the amount of 37.00

Desired outcome: 135.00 totally refund from both of them shaw academy and Amazon

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9:16 pm EDT

Amazon HX9023/65 genuine C2 optimal plaque control toothbrush heads

Amazon.com order number: [protected]

My Mastercard was charged nearly $110 for shipping on a $16 item. I have had a Prime membership for years, and should have paid nothing.

In the Amazon customer service pages, there is no item for billing errors. I guess they never happen, huh?

Let's get this fixed NOW.

John Ritz

[protected]@gmail.com

Desired outcome: Refund the shipping costs.

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7:23 pm EDT

Amazon Unpaid time and wrongful treatment.

I have 2 Complaints. I was employed for over a week with AMAZON. at address 1200 Westport Road. Imperial, Pennsylvania. I started on Monday. 3/28/2022 My Start time was 6pm. And my end time was 430am. That was the only day that I worked. I found out by email that I was terminated on 4/11/22. I had several discussions with the HR TEAM on the phone and in person about a shift change and how my current shift was not going to work out. It was declared by me that it was not going to work out. After I stated that I needed a schedule with less hours I was assured that I would not be terminated and my current shift of 6 to 430 would just be eliminated and could continue to look for other shifts. My 2 complaints are — #1 I was not compensated for the 10 hours that I was present at Amazon on 3/28/2022. And #2 — I was led to believe that I would not be terminated and in fact I was. I am Kevin Moriarity. My email address is [protected]@hotmail.com. And phones are — [protected] or [protected]. My Street address is-7002 Helen St Apt A 13. Library, Pa. 15129. Thank you for reading my complaint message. Kevin Moriarity.

Desired outcome: I am owed for 10 hours at Amazon and expect to be paid. And I do believe that being terminated was not justified based on all of Amazons feedback from Amazon HR employees.

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4:06 pm EDT
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Amazon Their commercials

Amazon had a commercial that is circulating that has Medusa (a mythological creature) stealing a victim's phone and ordering sun glasses from the deceased Amazon account so she has a choice to kill or not. Then Medusa is at a bar with female friends. The bar tender looks at them like he interested in them. After a very subtle flip of the middle finger from one girl, Medusa chooses to pull her stolen sunglasses down and murder the man just for looking at them. Bars and clubs are supposed to be social places where people express interest in other people. Amazon is advocating for assault and murder with this commercial. This Marxist, idealist narrative is disgusting and as a hetero sexual white man, I am done being put on the cross for things I never did. Amazon's Marxist [censored] can go to hell. I will not buy anything through them ever again.

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6:12 am EDT
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Amazon My order number [protected]

Ahmed Faris

11:00 (för 54 minuter sedan)

till jugendasehutz

This is my oder number [protected]-

My order is more than two years old and still amazon Germany has not delivered my books to Malindi, in Kenya. Amazon promised to send the books by 5 december 2022- Nothing has happened so far - Please send my books to the given address.

Best regards

Associate professor Ahmed Faris

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3:34 pm EDT

Amazon Delivery Driver just threw my package

This is not the first time this happened. My package is just thrown from the my gate to the door.

This Happened today, March 26, 2022.

Desired outcome: Discipline your drivers

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3:37 pm EDT

Amazon I cannot get Amazon to refund my money

I placed a order last year with Amazon and package never came I called them to see what was wrong they said problem with delivery they asked me if I would like to reorder and I said sure package never came now that's 16 weeks I've waited now I just want refund they said they would have to send a claim to their a to z refund policy they never did since then I've contacted them over 30 times trying to get refund they kept telling me same thing now its been over a year and they tell me they can't refund because it's been to long well that's not my fault its there's I've tried every thing don't know what to do they keep sending me emails saying they will fix it but they dont

Desired outcome: I just want them to give me store credit for my money so I can't at least spend it since I made order the bank I was with has closed down in my area and I no longer have a card by them or contact since they closed

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ebay bad
Belton, US
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Apr 30, 2022 11:29 am EDT

yes always get you money back and then start a new order or look elsewhere cause you should see my review on amazon.

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4:28 am EDT

Amazon Order 129.00

They charged my account never shipped items me and blocked my account and still trying to charge me a 2 be time for items on a blocked Amazon account

Desired outcome: 129.00

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6:40 pm EDT

Amazon Delivery/packaging

Item was delivered,but item inside box was not secured with bubble wrap or paper inside the box causing the fairly expensive item to slide around in the box. I had a delivery yesterday that just had the Amazon tape around the actual package,item was not in a delivery box.Also driver places the Amazon package inside the entry door as close to the outside door as possible.only 1 delivery driver followed my directions to please ring buzzer and bring item to 2nd floor. The least this delivery driver could do is leave the package closer to the inside doors of my condo/Apartment type building. Anyone could have taken this package with barely going inside the building

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