The complaint has been investigated and
resolved to the customer's satisfactionResolved Alamo Rent A Car — overcharged on car rental
resolved to the customer's satisfaction
We were quoted a price by Alamo for a car rental. The quote invoice is attached. When we received the car and returned the rental car, we were charged more than they quoted us. I ask two different people at the counter and they said they could not change it, that it was right. I have attached the invoice and receipt of what we were charged. The quote invoice shows for 3 days, but it was only for two days because our flight was delayed. We were quoted $20.34 per day, but were charged $27.64 per day. We picked up car on April 6, 2018 and returned April 8, 2018. Our Reservation/Confirmation # was [protected]. We just like a refund for the difference in all the charges for what we were quoted and what we were charged. Thank you.
The complaint has been investigated and resolved to the customer's satisfaction.