Airtel Kolkata — taking money for service I do not use
Ive been charged wit an amount of Rs 249 every month inspite of not having GPRS activated on my cell. I had requested Airtel to deactivate my GPRS in Feb 07.Due to my complain to kolkata customer service I was refunded Rs 498. I do not have GPRS on my phone. But once again in the month of May 07 i was charged wit Rs 249. Please refer to the recorded vox files for inquiry. I would again request Airtel to refund my money. This is the last time I am going through the hastle of complaining and wasting my time. Airtel has no right to take away money without the customer asking for a service. Its not about the money, it the principle, why should I pay for something i did not use.