Airtel GPRS Mobile Internetgprs connectivity problem!

S
This review was posted by
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Verified customer

I purchased a new airtel connection postpaid in nov 06 particularly for gprs mobile internet. From day one till date (06 feb 07), I am unable to connect to gprs as normally as my colleagues do. I don't know if it is a problem with sim or network. I had filed 5 complaints against the same in airtel 121, but no response. I had visited airtel outlet number of times but no improvements. They have simply looted my money in the name of monthly rent.

Dont go for airtel!

Responses

  • Pr
    Prakash Ranjan Banerjee Feb 08, 2007
    This comment was posted by
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    Verified customer

    I m the regular user of AIRTEL. i m using GPRS through AIRTEL. i m also paying Rs.250/month for GPRS. For the last 15 days GPRS is not functioning in my Network Area. I had called customer care so many times but no solution has yet provided by them. Now Airtel stopped listening & suggesting to send SMS. I have sent 30 SMS against my Complain. But GPRS problem remains the same. Airtel provide very bad service!

    0 Votes
  • Sh
    Shrikant Feb 21, 2007
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    a verified customer
    Verified customer

    Ya, i agree airtel is not providing proper service to the customers. From last 7 days i am trying to access net through airtel. For that i need the customer care service. But the service is not enabled from some days. Now its became to difficult to access net for me.

    I am getting an error "subscribe to packet data first" and "connection can not be established". My gprs service is active and wasting daily 12 rs. Unnecessarily.

    What should i do?

    0 Votes
  • Jo
    John main. Mar 03, 2007
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    Verified customer

    Airtel GPRS service in the Calingute, Goa is best described as useless.I have been to their office in Panjiim to complain.First time they said it was my Motorola modem.Motorola dealer checked it and it was OK.Then they said it was the GPRS settings.Funny i thought because they actually configured it in the office for me a week before.What is actually going on is that Airtels routers and receivers on the masts are out of date and cannot handle the volume of traffic that has been generated by their massive publicity campaigns. Instead of paying actors like Shah Rukh Khan oodles of Rupees, they should spend the money on new and up to date equipment.Have a look at your nearest mast, its like some thing they bought from second hand from Russia.Customer Service at Airtel is rubbish, but what do you expect,they work for Airtel not you.The best thing you can do is make a complaint to your local consumer forum that Airtel are making false claims in their advertisements concerning their GPRS service and ask for compensation.The publicity will drive them mad because Airtel exist on false claims around their so-called services.Bet King Khan doesnt use Airtel though.Most of the staff at local Airtel offices are under trained and thick.They are only there to generate money for Airtel,not to provide a service for you.All they want is your money because they get an end of the month bonus for the amount of customers they sign up.They all do it. John Main.Living in Calingute and London.

    0 Votes
  • Jo
    John main. Mar 04, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have renamed Airtel, Airturd because their GPRS service is total crap. The local office here in Panjiim,Goa is staffed by complete idiots. I have been advised to upgrade my phone to a Blackbery with Edge technology. They dont have Edge technology in Goa! When you visit their offices they will tell anything but the truth about their services. Airtel is debt ridden and to service that debt they have to get subscribers by any means. Bonus payments are offered to their staff to sign up anybody. The truth is that they are running on old technology that is 10 years old,but they are advertising their services as cutting edge, when in reality its well past its sell by date. The huge advertising campaign they are running at present is to service that debt. Not one Rupee has gone into upgrading their present infrastructure to 3G standards/21st century. The equipment they use is all 90s and most of the phones they advertise as being stylish are at least 2 to 3 years old by western standards. Airturd are ripping you off pure and simple. Complain to your local consumer forum and fight back against these cooperate pirates who just want your money and couldn't give a toss about what sort service they provide as long as they get your money. Remember its the share holders that matter to Airturd, not their customers.

    0 Votes
  • He
    henry fernandes May 16, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I am the regular user of AIRTEL. I m using GPRS through AIRTEL. I m also paying Rs.11.99/per day for GPRS. For the last 20 days GPRS is not functioning in my Network Area. I had called customer care so many times but no solution has yet provided by them. Now Airtel stopped listening & suggesting to send SMS. I have sent 30 SMS against my Complain. But GPRS problem remains the same. Airtel provide very bad service.

    I also called to costumer in technical department. same problem, says that i m not getting good coverage, on my mobile, so plzz don't buy any airtel card...

    0 Votes
  • Ra
    Ramnish Bansal Jun 20, 2007
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    Verified customer

    I want to say that I send a request on 7th JUN to Airtel Company to activate GPRS service on my mobile No. 9815992525 in the Name of Ramnish Bansal. They activate the Service same day. Now today I got my bill which is up to 10th Jun. They charged from me 78 Rs. Including tax for four days. Its ok, but they Charged for another Service Airtel Live 125 Rs. Which I am not use. When I ask for details for that than they said they have no details for that service.

    Any suggestions?

    0 Votes
  • Ch
    Chandrakant D. Shinde Jul 04, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I informed AIRTEL to activate my GPRS on 01 July 2007 @ 11'o clock. But they didn't activate my GPRS. When you inform AIRTEL to activate GPRS generally they take 4 hrs. (according to customer care executive). At last I got a message from AIRTEL on 03 July 2007 @ 05'o clock saying your GPRS has been activated, but unfortunately that was not activated. This is second time that happened with me.

    0 Votes
  • Ab
    Abhishek Jain Jul 13, 2007
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    Verified customer

    My Connection is working at 37.4 kbps. Which is too low from the Commited Speed by the Company. I am getting too much problem due to this.

    0 Votes
  • Ra
    Rajeeb Mukherjee Jul 18, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I am using Airtel Mobile Office GPRS service in my computer for about six months through a N91 modem. Till yesterday i.e, 14/07/2007 the download speed was satisfactory. Yesterday evening onwards the download speed has abnormally slowed down. It is providing a speed around 107 to 350 bytes per second, which is absolutely pathetic. The Customer Care Cell of the company is saying it is due to ongoing up gradation of their system and it is unlikely to become normal before 2 or 3 days. One thing I don't understand is why a customer should suffer like this.

    0 Votes
  • Na
    NakedSoldierman Sep 27, 2007

    Activated GPRS on my SonyEricsson Z710i handset 4 days ago.
    There is no EDGE/GPRS coverage in my residential area. I can make calls, I cans end SMS but no GPRS range.

    In another area I can access GPRS/EDGE without any problem. My mobile shows E logo when I am in another area. I am just calling them everyday. I suggest you all to keep calling them everyday. When you call frequently more complains gets locked.And when auditing is done @ AirTel, they see the result that same problem isnt solved and customer is calling continously which is a fraitaning situation for customer care representatives. So keep calling them till problem gets solved and smash there database......Bang there heads !!!!!!!!!!!!!!!!!!!!


    I'll wait till Monday as they promised 72 hours wait time. Or else I'll go to consumer court if they cant reduce the GPRS cost from my bill. You can do the same. Tell them that your problem is not solved..You are not able to browse then why those fu**king charges are applied.....Sue AirTel ......

    Cheer's,
    b!ll [email protected] ..Hehe !!!

    0 Votes
  • Ra
    Ravi M Kalavadia Sep 30, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I am using AIRTEL GPRS.
    I am paying Rs.450 per Month to Airtel.
    bur i can not get enoufgh speed to open some website.
    pls tell me how can i get fast speed in Airtel Mobile Office Internet

    0 Votes
  • Mk
    mkkumar Oct 06, 2007
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    a verified customer
    Verified customer

    users dont use airtel internet . please go to the vodafone internet. vodafone net 200%better than airtel net.i posted this by useing airtel internet byeeeeeeeeeeeeeeeeee

    0 Votes
  • Am
    Amrit Oct 11, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I bought a new Airtel connection few days back. And I tried to activate Airtel Live on my phone. They send me the settings and I installed those. I didn't find Airtel live anywhere on my Phone. Then i called 121, but the phone want to customer care. They said someone form GPRS will call me. I am waiting for their call form last three days. But no one turned back. Every time i call them they say that someone will call me back but I don't think they will do it. Its really a bad experience.

    0 Votes
  • Mi
    Milind Dongar More Oct 22, 2007
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    a verified customer
    Verified customer

    I have using FLY E300 Model phone and i am using Airtel prepaid connection last 3 years. Now I want to start Net on Phone service on my mobile and i am trying last 2 Weeks for it. But you are not able to start net on phone service on my mobile.

    I once again request you to start the same service on my mobile, if you can.

    0 Votes
  • Vi
    Vinay S Nov 01, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I subscribed for Airtel mobile in Karnataka and do you know what happened the amount was minuted from my account and even did not send any gprs setting when asked they gave me some setting which never worked...

    People Please please dont go for Airtel GPRS service....

    0 Votes
  • Ra
    Ravindra kanyal Nov 16, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I am a user of mobile internet service of Airtel. But I am not satisfied with the service provided by Air tel since, it is not regular.

    0 Votes
  • Su
    sureshpal Nov 27, 2007
    This comment was posted by
    a verified customer
    Verified customer

    We know the internet bill.

    0 Votes
  • Ra
    ravi pratihar Nov 28, 2007
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    a verified customer
    Verified customer

    sir i wish to browse internet on my pc with my airtel prepaid. i ve recharged it with 395 voucher what s next step? handset sony ericsson w200i . How to get settings in phone? Is GPRS activation reqd?

    0 Votes
  • St
    Steve Nov 29, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Ok... so we all agree AirSmell is useless... but will somebody please tell who is better???

    0 Votes
  • Ra
    rajireddy Dec 07, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Internet.

    0 Votes
  • Pr
    PRIYADARSHI Dec 10, 2007
    This comment was posted by
    a verified customer
    Verified customer

    i have rechared with 299 mothly for 2 days in my no. 09937199957 but till my gprs is not activated

    0 Votes
  • Ri
    Rimpal Johal Dec 24, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I am trying to access internet on my mobile through AIRTEL wifi connectivity , I am getting issue in accessing some of the secure sites and java enabled sites. When I contacted Airtel customer support for AIRTEL WAP security and it came as a surprise to me that they even don't know anything abt this. Airtel is just trying to loot customers with the false commitments and so called technical customer support doesn't have any techical knowledge abt their own products.

    0 Votes
  • Ra
    Rajesh Pati Dec 29, 2007
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    a verified customer
    Verified customer

    I m using prepaid airtel internet connection Through GPRS (Mobile) last 3 months. But speed is very slow, as per commitement of airtel customer care. They insure me i get 68-128 kbps speed through mobile GPRS. But now a days i m very fedup withe very slow speed of internet. What can i do Please give me suggestion.
    Because i m planing to go Consumers forum.
    Pl reply as soon as possible

    Lucknow (U.P.) +9793325979

    Telicomunications
    Regarding slow speed of Inter net connection)
    Airtel-GPRS

    0 Votes
  • Pr
    PRABHAKAR SHARMA Jan 04, 2008
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    a verified customer
    Verified customer

    I AM USING GPRS SURVICE FROM TWO MONTHS.I AM FACING VERY MUCH PROBLEM WITH SLOW GPRS SPEED.IT TAKES SOMETIMES MORE THAN 5 MINUTES TO OPEN THE SITE.

    0 Votes
  • Pr
    prabhat ranjan Jan 12, 2008
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    a verified customer
    Verified customer

    Dear sir,

    pls NOP Setting send my e-mail id immediate send NOP setting

    0 Votes
  • Ma
    manoj sahu Jan 19, 2008
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    a verified customer
    Verified customer

    airtel gprs

    0 Votes
  • Ka
    kalasagar Jan 30, 2008
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    a verified customer
    Verified customer

    I want airtel mobile office settings for my samsung sgh c140. I sennd a message MO to 2567 but i didnot get those settings. please send me AIRTEL MOBILE OFFICE SETTINGSfor my SAMSUNG SGH C140 TO MY E-MAIL ADDRESS.

    0 Votes
  • Ka
    kalasagar Jan 30, 2008
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    a verified customer
    Verified customer

    I want airtel Mobile office settings for my SAMSUNG SGH C 140. I send MO to 2567 ,but i dont get those settings. Please kindly send me AIRTEL MOBILE OFFICE SETINGS for my SAMSUNG SGH C140.

    0 Votes
  • Vi
    Vickey Feb 10, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I'm Using Airtel gprs and not getting good speed as company executors was said. I Want Upgrade My gprs speed upto 20kbps.

    0 Votes
  • Lg
    lg8302 Feb 13, 2008

    Can anybody recommend me a prepaid card which have better speed. I am visiting Goa and intended to buy an Airtel prepaid SIM card and activate GPRS for internet connection with my laptop. Does anybody know if Idea will be any better? Vodafone is not an option for visitors as only on a postpaid basis. Can anybody help me finding a mobile phone provider with GPRS service South Goa (Varca, Fatrade, Cavelossim). Thanks in advance and greetings from Switzerland

    0 Votes
  • Su
    sunil verma Apr 26, 2008
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    Verified customer

    what's the tariff plan for unlimited through prepaid & post paid connection

    0 Votes
  • Vi
    vivek singh May 22, 2008
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    a verified customer
    Verified customer

    I have been using Airtel since last two years. Earlier it was fine but since last 2 months i am totally irritated by network service which Airtel is providing. Recently I have activated it's GPRS service. and it's also meeting the same fate. It's as slow as a turtle. Not only downloading the browsing time taken is also very huge. Due to which i have waste a lot of time on browsing.
    It's better to use BSNL brodband. If someone know's how to speed up the browsing on Airtel GPRS please tell me. my e-mail address is [email protected] presently i am getting 460.8kbps speed.

    0 Votes
  • Ch
    chanti May 23, 2008
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    a verified customer
    Verified customer

    Hi friends,
    Am completely confused with all above charges/costs.so please if you dont mind can anyone help me out by giving GPRS costs on different networks, names of the schemes if any??

    thnx n regards,
    Chanti

    0 Votes
  • Kr
    K.Ravikanth Yadav Jun 04, 2008
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    a verified customer
    Verified customer

    I heard Reliance GPRS service is good compare to airtel, more over i am not receving any good service from the so called Airtel.

    Thanks and Regards
    Ravikanth Yadav.

    0 Votes
  • Kr
    K.Ravikanth Yadav Jun 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I dont like the offers given by the Airtel, other offers are more fatching than the this. they should come down in terms of their call terrif and call rates.

    0 Votes
  • Ni
    Nicklas Jun 19, 2008
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    a verified customer
    Verified customer

    idea cellular is providing a good GPRS facility in Goa I get a speed up to'8Kbps'using download booster so it is better to go for idea for GPRS

    0 Votes
  • Aj
    AJITH Jul 01, 2008
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    a verified customer
    Verified customer

    i dont get gprs connection in my handset...but i got the settings twice installed..but no access...many calls to 121 no use...AIRTEL GO DAMN

    0 Votes
  • Vi
    vineesh Jul 23, 2008
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    a verified customer
    Verified customer

    hi, m facing a problem in gprs.my gpps not work properly for last 15 days please solve my problem

    0 Votes
  • Sa
    sammy olumola Jul 27, 2008
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    a verified customer
    Verified customer

    my phone is WAP enable but i cant access internet services because i haven`t activated it.please seend me the setting.sumsung C 140

    0 Votes
  • Mo
    mohsin ali Aug 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    helllo sir,

    i am using airtel gprs, & my handset is Sony Ericsson K530i, my internet speed is very low, how can interntet speed is become fast, plz give me suggesion urgently.

    waiting for reply.

    Thanks & Regards
    Mohsin Ali.

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