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ADT Security Services

ADT Security Services review: Terrible customer service. Service cancellation

L
Author of the review
1:29 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Have had service since 2009, need repair, instead they installed new equipment and charged me for upgrade. I tried to cancel for 2 hours, Per FTC have 3 day to do so. Did on second day. Account 69760580. cancellation number questionable 26333544. Website useless, as is customer service. I was told they will not remove equipment. I have canceled future payments as I do not have a contract.

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  1. ADT Security Services Contacts

  2. ADT Security Services phone numbers
    +1 (800) 884-4226
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    Residential, Sales
    +1 (800) 521-1734
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    Residential, Customer Service
    +1 (888) 244-4505
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    Business, Sales
    +1 (800) 515-2216
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    100%
    Confidence score
    Business, Customer Service
    +1 (877) 801-7387
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    Health & Senior Safety, Sales
    +1 (800) 658-7134
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    Health & Senior Safety, Customer Service
    +1 (844) 225-5723
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    More phone numbers
  3. ADT Security Services emails
  4. ADT Security Services address
    1501 Yamato Road, Boca Raton, Florida, 33431-4438, United States
  5. ADT Security Services social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 06, 2025
  7. View all ADT Security Services contacts
ADT Security Services Category
ADT Security Services is ranked 2 among 61 companies in the Home Safety and Security category
#01 SimpliSafe SimpliSafe #02 ADT Security Services ADT Security Services #03 Vivint Vivint #04 Allied Universal / Aus.com Allied Universal / Aus.com #05 G4S G4S

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