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Adore Me reviews first appeared on Complaints Board on Feb 21, 2012. The latest review charged me twice and kept the item was posted on Jun 16, 2021. The latest complaint VIP Membership Scam was resolved on Dec 10, 2013. Adore Me has an average consumer rating of 1 stars from 60 reviews. Adore Me has resolved 2 complaints.

Adore Me Customer Service Contacts

16th Floor, 205 W 39th St.
New York, New York
United States - 10018
Mon8:30 AM - 8:30 PM
Tue8:30 AM - 8:30 PM
Wed8:30 AM - 8:30 PM
Thu8:30 AM - 8:30 PM
Fri8:30 AM - 8:30 PM
Sat8:30 AM - 8:30 PM
Sun8:30 AM - 8:30 PM

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Adore Me Complaints & Reviews, Page 2

Adore Me — you guys charged my card 2 times I want it fixed!

On june 27th i placed a order and paid from my credit card i only had to pay 19.99 for my 1st set... Well now...

adoreme.comunauthorized monthly charges

Hello,
I'm a first time customer ordered few swimsuits in May of 2017 through Adoreme.com. Recently Discovered I'v been charged Monthly amount of $39.95 from June -August 2017 since I last purchased in May of 2017. I did not authorized the Adoreme.com for VIP enrollment. Please remove my account and Please contact me immediately to resolve this issue. If I do not get this resolved within next 24 hours, I will take the next step to stop this Fraudulent charges.

Cindy Ondell
[protected]
[protected]@yahoo.com

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    • Updated by Cindy Ondell · Aug 07, 2017

      Hello,
      I'm a former customer ordered few swimsuits in May of 2017 through Adoreme.com. Recently Discovered I'v been charged Monthly amount of $39.95 from June -August 2017 since I last purchased in May of 2017. Please contact me immediately to resolve this issue.

      Cindy Ondell
      [protected]
      [email protected]

    1 Response
    • Li
      LILLY1 Oct 08, 2017

      I'm dealing with the very issue with them right now they continue to charge my account each month and it is unauthorized trying to get someone to help is IMPOSSIBLE. I sent them the bank statement charge etc and NOTHING NOTHING has been done and I see I just got charged again today

      0 Votes

    adoreme.comExtremely slow delivery

    I have ordered a bathing suit from AdoreMe and after I paid I received a payment confirmation and later approximate delivery date. Unfortunately my order did not show up whet it was promised so I contacted AdoreMe and asked them what was going on and they said that delivery date has changed.
    They said they need few more weeks to deliver my order but even after another two weeks of waiting nothing arrived.
    When I contacted them they gave me another date. This is taking way too long. They promised fast shipping but that was just a lie. Never again!

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      Adore MeLingerie

      Sent a few items back 4-5 weeks ago with tags still on. Received a partial refund and they claim the other packages have not are but I sent them all the same day.

      Been emailing the company 5 times a day and they keep acting stupid and changing the subject. They do not want to return your money . I don't know how to get my money back.

      Please do NOT do business with them!!!

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        AdoremeOrder was made in January and I did not receive anything yet

        I placed my order with AdoreMe back in January and did not receive anything yet. Tomorrow is April and my order is still missing. In early February I received a message from AdoreMe and was told that my order was on backorder. According to their rep there was nothing to worry about, they said that was a mistake and promised I'll get my order but a bit later than I expected. That was not a problem and I agreed to wait.
        Now I understand that everything they promised me was not true, because order never came and lot of time already passed. I sent them tons of messages but one day they stopped replying. Last reply was received in early March (06.03).

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          Adore Me — Bras

          I don't know where to write, but I have been a member for over 1 year now, I have never had any trouble!!!...

          Crandall

          adoreme.comTroublesome company

          Very slow site and I'm not satisfied with that. Placed my order and it took them several days just to process it!
          Recently I got contacted by Adoreme and they said that it'll take a bit longer to deliver my order. I told them that I don't want to wait and asked them to cancel my order but they refused. Adoreme is probably the slowest site I have ever used! I order some lingerie as a present and it seems like my order won't show up on time. In my opinion that is very unprofessional way to do business. If you want to order from them better think again! They can't even tell the exact delivery date. What a troublesome company.

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            adoreme.com — Slow shipping, takes too long to get your order

            They need to do something about shipping!! On AdoreMe website it is said that shipping takes about 5 busine...

            Adore Me — Got charged and never received my package.

            On 1/22/2017 I purchased your BOGO deal that was going on, and on 1/23/2017 it was charged to my account. I...

            Huntsville

            Adore MeMy debit s

            Ok so. To start off i'm in a bad spot my ex of tree's years has allowed his feckless self to not bring his stupid ### to my new crib with my goldie and doggy.
            Na i cannot eve order/
            He a dog but we had a dog g
            He was my favorite, my best bud, my companion when nobody else was.
            Off rip we saved the animals two brothers. Kerr and pitt
            Brothers i tell yea. Good boys. I had a incident indented up in lakeland regional hospital 6 days later i arrive back to mi casa and find another chick in my house and the one brother rebel gone.
            No i was not happy a.
            Supposedly rebel got hit by a car.
            Harley lost scared depressed because he cant fins his brother his fug

            Well i freaked the #### out.
            Fought for my life two polk county sheriffs the first rookie put me in the backseat with a dam leaf blower.
            I had a awkward feeling the car was goanna blow up i start kicking hollering slamming my hand on the glass. All for them boys to come at me from both angels. They fought me for a while i won obi, they had ta apply some string strap thing around my wrists and feet obtain me for whatttt? Being topless in florida? Lookin for my darn animal then these lame ### sheriffs tied to the bottom of the car. Their car.
            I in jail na in the isolation cell for like 3 days

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              Adoreme.comCustomer service

              I ordered a set for my birthday in August and they forgot apt.number on address. Its now last week in Sept. Still no refund. My boyfriend went on line to check order and now gets inundated with soft porn pics of models! My email has been replaced with his and they show no order info. I have filed with BBB.

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                AdoremeHorrible customer service!!

                I have ordered two bras from www.adoreme.com and both of them were the wrong size so I contacted customer care service and asked if I could get a refund and they said yes. So I followed all the instructions and sent everything back and later they contacted me and said that they can't give me my money back because one bra was missing and the other one was dirty!
                I told that I was not possible and asked them to check everything again but they said that it was their final decision and that there was nothing they could do.
                I will never order anything again from this terrible website!! Products were beautiful but their customer service is horrible!

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                  Adore MeMembership Scam

                  This company is a rip off. My 16 year old daughter got on this website to order a bra and did not realize there would be a $39.95 fee every month taken from my credit card. I did not catch it the first month but I did the 2nd month. When I talked to her about it she went in to her account and immediately did the unsubscribe, well then when I called them to get a refund we were told that once you unsubscribe you lose all your credit. So, I have contacted them to try to get atleast part of my money back and when you call they tell you to email the claims department and you only have 30 days to do this. I have contacted the claims dept and they still have not responded. I contacted the help email and they told me to call Customer Care and someone would be happy to help resolve the issue. Guess what, when you call Customer Care they tell you they can't help...you have to email the claims dept. It is a circle of no one being able to help.

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                    AdoremeTotal scam!

                    I've ordered something from Adoreme in the past and had no idea they signed me up for their VIP membership! So these guys been charging me for months now! I tried to contact them many times, sent tons of messages asking for my money back, but received no response. I had no idea they had this crazy membership! Don't order anything from this site! According to the information given on their site, they were suppose to give me a store credit, but I received nothing! Total scam!

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                      AdoremeRidiculous!

                      I've purchased some cute stuff from Adoreme and was very excited about my purchase. Weeks passed and nothing arrived, so I contacted the company and asked about what was going on. They said that my order was lost. They told me to contact the shipping company. I did as they said, but the shipping company had no idea what was I talking about! So these clowns actually have me fake tracking number. So I called Adoreme again and asked for a refund. They refused and told that they cannot refund me because my order was shipped and that the shipping company is responsible for the order after it left the warehouse. Ridiculous!

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                        AdoremeSave your money

                        I selected the product, completed my credit card information and submitted my order. When I made an order I had no idea that I will be automatically enrolled into their VIP Membership! I received my stuff, but then, one month later they charged my card. And the worst part was that it is extremely difficult to cancel the "membership". I contact their customer service and had a feeling that I was talking to the robots! They all said the same thing and refused to cancel my membership. Avoid this site at all costs! You'll become a member automatically, and you can never quit. Well, I am going to try again this month. I will ever order anything from Adoreme again!

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                          AdoremeFraud!

                          I've ordered three sets from Adoreme website. When I received the products everything was too small. I contacted their customer support and requested a return which was granted and approved. I sent the items back with all the tags and in the original packaging. About a week later they received my stuff. I waited another week and called to inquire about my refund and was told that my refund was being processed. Waited another two weeks and still noting, so I called again. And then they told me that the returned items very dirty and damaged! They also said that I would receive neither a refund or a credit. Absolute joke! I will never order anything from them again! I reported them to BBB and called my bank.

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                            1 Response
                            • Sa
                              SarahSays2019 Mar 04, 2020
                              This comment was posted by
                              a verified customer
                              Verified customer

                              Something similar happened to me.
                              This was my second order, the first order I had ripped the tags off and tried the item on before realizing it was too small so I couldn’t return it, but I had already ordered another set.
                              So when the new set arrived I took it out and looked at it to make sure it looked good in person and to decide if I was going to exchange for a bigger size or get a different set. I literally took it out of the packaging for less than a minute then immediately put it back in the original packaging and requested the return and printed out the return label. Once I had the label I took the set from the original packaging and put it in a new box and taped the box shut to return the item and order a bigger size. A week later I get a $20 charge on my card and email saying the item was “dirty/damaged” which was just not true. I was so pissed.
                              I emailed them and explained how they received it in the exact same condition I received it in and that they were committing fraud by charging me that $20 and I wanted my money back.
                              I get a response days later saying as a “one time courtesy” they would refund it, but really it’s a not a courtesy when it was a fraudulent charge to begin with. If I ever have to return something again I’m gonna videotape the items and the packaging and taping up the box so I can show it wasn’t damaged or dirty.
                              I know I can’t possibly be the only person this has happened to. I mean they way over charge for their products anyways, how much fabric can a size small pair of underwear and a 34B bra use? You know what I mean? It’s not like their products are exceptional quality they’re just average with decently cute designs and they offer a big size range.

                              0 Votes

                            AdoremeHorrible!

                            I've decided to write a review about Adoreme due to the horrible way their customer representative treated me. I've ordered some bras, but the ones arrived were too small so I sent everything back. However later I received a message saying that the returned bras were damaged and they charged $20 from my card! So I called their customer service to find out what was going on. The rep I spoke to raised her voice and told that it was I who damaged the product. She also continually interjected when I was talking. This company is disgusting!

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                              Adore Me — Deleting Adore Me Account

                              I signed up for the Adore me Account thinking that it was going to be a great online store to shop, soon I...

                              AdoremeCannot cancel

                              I was a member and ordered lots of things from AdoreMe in the past. But since this company is super unprofessional and their customer service is completely ridiculous I decided to cancel my subscription. But these will do anything and they wont let you cancel. They make the cancellation process as hard and painful as possible. Do not fall for their product! Things they sell are fine, but they will give you a subscription without your permission and will charge you all year! Horrible service. All these guys need is people's hard earned money!

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