Having problems with Citi Trends?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Citi Trends Customer Service Contacts

104 Coleman Blvd.
Savannah, Georgia
United States - 31408

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Citi Trends Customer Service. Initial Citi Trends complaints should be directed to their team directly. You can find contact details for Citi Trends above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Citi Trends. Discuss the issues you have had with Citi Trends and work with their customer service team to find a resolution.

Complaints & Reviews

Jan 09, 2021

Citi Trends — Return receipt showing offline, bank not showing money returned

I went to return items purchased with my receipt. I used my debit card and pin the orginal date of purchase...

Nov 08, 2020

Citi Trends — Rude employees Mexicans

I want to Citi Trend they have Mexican word for employees that are very rude and I understand why our...

Aug 27, 2020

Citi Trends — Management

I worked almost 3 weeks I was disrespected as a women, and as a human being, from john the manager, saying my...

Aug 09, 2020

Citi Trends — Exchanging a merchandise even when I had my receipt

The manager at this location is rude and very unprofessional. I made a purchase there back in May and the...

Mar 11, 2020

Citi Trends — Other

My name is Desiree Lockridge. Two and half weeks ago I slipped and fell in one of your stores in Detroit on...

We are here to help

  • 16 years' experience in successful complaint resolution
  • Each complaint is handled individually by highly qualified experts
  • Honest and unbiased reviews
  • Last but not least, all our services are absolutely free
Feb 24, 2020

Citi Trends — jeans, shorts, and dress

I purchased four pair of jeans, two dresses and two pair of shorts for my grand daughter. I need to exchange...

Feb 04, 2020

Citi Trends — the employee are unprofessional

I'm a citi trends customer for a very long time and It's very shocking that the manager of this location i...

Jan 21, 2020

Citi Trends — manager

I just want to inform you of how rude and unprofessional the Manager treats customers. I enjoy shopping at...

Jan 14, 2020

Citi Trends — not receiving my in store credit card

On 12/26/2019 I put some boots on layaway for my granddaughter not knowing they were running small. So after...

Dec 23, 2019

Citi Trends — 3 piece sport ball set

I went in on 12/17/19 and purchased this item alone with some more items, everything was in my bag but the 3...

Dec 18, 2019

Citi Trends — services manager very rude nasty

Grettings this is ms Hankerson I was in store purchasing somethings for me family myself my hubby overheard...

Nov 27, 2019

Citi Trends — cashier

Customer came into store to shop. She dropped her check stub on the floor and the cashier at the time told...

Nov 18, 2019

Citi Trends — clothing, etc layaway [protected]

[protected], [protected], [protected], [protected] Potassium Cargo Jogger 27. Total 54.03. I was told my...

Nov 14, 2019

Citi Trends — the professionalism and attitudes in your store is deplorable

The standards in this store is deplorable and need to be addressed you have uneducated hoodlums running your...

Nov 06, 2019

Citi Trends — red black two piece set

Today as of 11/6/2019 I have visited Citi Trends. I picked up a few items of clothing in store. I picked up a...

Nov 06, 2019

Citi Trends — boys jogging suit

I purchased 98.00 worth of boys and girls outfits on 10/2/2019 at the Hopewell Va location, The outfit in...

Citi Trendsstore layout

I am a disabled person who has to use a 4 wheeled walker or my wheelchair. I love shopping at Citi Trends but can not anymore. There is never enough room in certain sections of your stores..like the men's section ..that a full size walker or wheelchair can not go thru the isles because of the narrowness of them. I am not able to get up and walk thro the isles due to my handicap. I wish this would change. I am sure I am not the only one who has this exact same issue. Please help to resolve this very large issue. Thank you

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Oct 27, 2019

    Citi Trends — manager

    In August, I have a video of the manager making fun of my hair while talking on the phone when she wa...

    Oct 18, 2019

    Citi Trend — manager accused of stealing

    The manager of the store accursed me of stealing she told her cashier to tell me whatever I put in my purse...

    Oct 09, 2019

    Citi Trends — rude customer service

    I stop at Citi Trend in West Allis, Milwaukee, Wi and received rude for no reason service. The cashier wa...

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.