CurvySense Plus-Size Shoppers Reviews 2025

Latest Reviews and Complaints

Eatspe

Mar 28, 2024 7:00 am EDT

Verified customer

CurvySense I placed an order and received two incorrect items

I placed an order and received two incorrect items. One of them was a defective rhinestone beanie instead of the pearl one I had ordered. The other item was a pair of boots that were too narrow for my 9-year-old daughter's foot. I tried calling the customer service number, but no one answered. I left messages and also sent a Facebook message, but I didn't receive any return calls or messages. In frustration, I left a negative review. Eventually, I was given approval to return both items, but they refused to provide a postage-paid return label as stated in their return policy. I had to pay for the return shipping myself. According to their policy, I should have received a total of store credit, not cash, but they intentionally and fraudulently gave me less. They only credited me for the return shipping, the hat, and the boots. They failed to refund me the full amount I was owed for the items and also didn't compensate me for the shipping costs as promised. This business should be investigated and closed for stealing from their customers. Order_Number: CSXXXXXX

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How responsive is CurvySense's customer service?

0 Resolved

2 Unresolved

Total complaints: 2

Resolved complaints: 0 (0%)

Unresolved complaints: 2 (100%)

Absolutely frustrating 🫠
It's quite possible that CurvySense is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by CurvySense's silence.

How is CurvySense’s rated by plus-size fashion enthusiasts?

CurvySense’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of plus-size fashion enthusiasts are dissatisfied with their clothing purchases.

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N. Thiel

Jun 05, 2023 2:28 am EDT

Verified customer

CurvySense Disappointing Quality and Sizing Experience on CurvySense; Requesting Refund Only Results in Store Credit

The stuff on CurvySense ain't that good. I mean, the quality isn't great, ya know? And when I got my clothes, they weren't even my size! Like what the heck, man?! And to top it all off, when I asked for a refund, they only gave me store credit. Ugh, what a pain in the butt. I was so disappointed. Save your cash and shop somewhere else.

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CurvySense earns a trustworthiness rating of 81%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates CurvySense highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about CurvySense to understand what to expect from them.

We found clear and detailed contact information for CurvySense. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of CurvySense's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Curvysense.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Curvysense.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up CurvySense and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Curvysense.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

We have detected an internal review system on CurvySense's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
We conducted a search on social media and found several negative reviews related to CurvySense. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

CurvySense reviews first appeared on Complaints Board on Jun 5, 2023. The latest review I placed an order and received two incorrect items was posted on Mar 28, 2024. CurvySense has an average consumer rating of 1 stars from 2 reviews. CurvySense has resolved 0 complaints.