Menu
Damart Customer Service Phone, Email, Contacts

Damart
reviews and complaints

www.damart.co.uk
www.damart.co.uk

Learn how the rating is calculated

1.4 19 Reviews 9 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Damart reviews 19

ComplaintsBoard
W
5:01 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Damart Damart's Pull-Up Pants for Ladies with Wide Legs and Pockets - A Perfect Fit!

I just got some trousers from Damart and they're the only place I can find pull-up pants for ladies with wide legs, 31 inches long, and pockets. It's so nice to see them in different colors besides just navy or black. These pants are perfect for me and I'm really happy with them. Great job, Damart!

Read full review of Damart
Hide full review
ComplaintsBoard
F
3:37 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Damart Missing Delivery from Damart via Hermes - Frustrating Experience

So, I ordered some stuff from Damart and they said they sent it with Hermes couriers. I checked the delivery tracker and it said it was delivered and put through my letterbox. But guess what? It wasn't there! I tried to get help from Hermes, but they just passed the buck to Damart. And all Damart did was ask me to reorder! What the heck? It's like my order went into a black hole or something. Nobody can tell me what happened. So frustrating!

Read full review of Damart
Hide full review
ComplaintsBoard
D
2:32 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Damart Disappointed with Damart's Premium Rate Customer Service

So, I had to give Damart a ring because their website wasn't working right. I ended up making two calls and racking up a whopping ?7 phone bill. It's a real shame that they have to make extra money off of their customers by using a premium rate number.

Honestly, I don't think I'll be shopping with them again. I already spent over ?300 on their catalog, and now this? It's just not worth it.

Read full review of Damart
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Damart Disappointing Experience with Damart: Delayed Refund and Poor Customer Service

I ain't too happy with Damart right now. I sent back a couple of things I bought from them and it's been almost a month and I still ain't got my money back. They told me it would only take two days for the refund to show up in my account, but it's been three days and still nothing. I tried to get some help from customer service, but they weren't much help at all. I reckon I'll be taking my business elsewhere from now on.

Read full review of Damart
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Damart Disappointing Service from Damart: Order Delayed and No Updates Provided

I recently made an order for 2 pairs of trousers from Damart on the 5th of August. I received a confirmation email, but unfortunately, I have not received any further updates since then. I decided to give them a call on the 23rd of August to inquire about my order, but the representative I spoke to was unable to assist me and advised me to call back the following week. This has been a frustrating experience, and I am disappointed that I have not received my order or a refund yet. I am seriously considering not ordering from Damart again in the future. It has been a total waste of my time and has caused me a lot of hassle trying to sort it out. I would recommend that you go somewhere else if you want better service.

Read full review of Damart
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Damart Mixed Experience with Damart: Good Clothes, But Beware of Hermes

Damart is a pretty good place to get clothes, but sometimes the sizes can be a bit on the small side. It's a bit of a gamble trying to figure out what size to get. But then, if you do end up with the wrong size, you run into another problem: Hermes. Let me tell you, Hermes is a real pain in the neck. If something goes wrong with your order and you need to return it, good luck trying to get in touch with anyone who can help you out. You're supposed to contact Hermes, but that's easier said than done. And even if you do manage to get in touch with them, they might not be able to help you out anyway. So then you have to go back to Damart and try to get them to sort things out. It's a real hassle, and it's enough to make me think twice about shopping at Damart again.

Read full review of Damart
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Damart Disappointing Experience with Damart: Clothes and Shoes Too Small, Poor Customer Service

I gotta say, I ain't too impressed with Damart. Every time I order clothes or shoes from them, they always end up being too small. Last time I ordered, I got three items and all of them were way too tight. And to make matters worse, I had to pay almost ?8.00 just to get them delivered and then returned. What a rip-off! I tried complaining to their Customer Services by email, but it was like talking to a brick wall. They didn't seem to care at all. So, I'm telling you now, don't waste your time or money with Damart. They don't deserve your business. J A O'Neill.

Read full review of Damart
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Damart Damart Review: Extra Charges and Communication Difficulties

Damart is a company that charges for postage and returns, which can be frustrating if items don't fit or match the description. Unfortunately, their customer service cannot be contacted via phone, which can be a hassle for those who prefer to speak with someone directly. One customer even reported receiving an extortionate bill for attempting to contact them by phone.

There are many other companies out there that sell similar clothes without these extra charges and communication difficulties. As a result, some customers may choose to close their accounts and take their business elsewhere.

In addition, some customers have reported issues with cancelling orders. If an order cannot be cancelled, this can result in having to pay for postage twice - once to receive the item and again to return it. This is not a satisfactory service by any means.

Overall, while Damart may have some attractive clothing options, their extra charges and communication difficulties may not be worth the hassle for some customers. It may be worth exploring other options before committing to a purchase from this company.

Read full review of Damart
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Damart Damart's Faulty Undies and Slow Customer Service

So, I recently ordered some comfy undies from Damart for my holiday. But when they arrived, one pair of briefs was all messed up - the seam was totally busted (check out the pic I attached). I was like, "Uh, no way am I wearing these!" So I asked for a replacement pair right away.

Damart was cool about it and arranged for the faulty undies to be collected for free. But then I didn't hear anything back from them. So I called up their Customer Service (which cost me 13 pence per minute - ugh) and they said it could take up to 3 weeks to sort out. By then, I'll be back from my vacay! I'm still waiting for either a refund or a replacement.

Finally, on August 11th, I got a refund for the briefs. But here's the thing - I had asked for a replacement on my return form. What good is a bra without matching undies, am I right? Plus, I had to pay ?3.99 for delivery on my original order. It seems like it would've been cheaper for Damart to just send me a replacement (and pay for postage themselves). I'm gonna call them up on Monday and ask for the replacement instead of the refund.

Read full review of Damart
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Damart Terrible Customer Service Experience with Damart: Delayed Order and Confusion

I had a really bad experience with Damart. I ordered something online, which I usually don't do because I prefer to send in my order form. But this time, the item was showing in stock, so I thought I'd give it a try. However, the next day I got an email saying that the item was so popular that they had sold out, even though it was showing in my account. I ordered one item, but it was showing two in my account. I was confused and frustrated.

I received an email saying that the item would be back in stock on the 16th of February, which was over a month after I had placed my original order on the 9th of January. I waited patiently, but the item didn't arrive. I had received two bills, both showing the item, and the second one even had a service charge added. I was getting more and more annoyed.

I decided to email them for an update on the 21st of February, and they told me that the item had come back in stock on the 16th. I was surprised that they hadn't processed my order in the five days since it had come back in stock. I mean, it's a popular item, so I'm probably not the only person waiting for it. They gave me all sorts of excuses, but in the end, they offered me the option of waiting or cancelling the order. I couldn't believe it. After waiting for over six weeks, why would I want to cancel it now?

Their customer service was a joke. I was so frustrated and disappointed with their service. I don't think I'll be ordering from them again.

Read full review of Damart
Hide full review

Damart complaints 9

ComplaintsBoard
D
3:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Damart Terrible Customer Service and Communication: Avoid This Website

This website is a total mess. I mean, seriously, if you got a problem, good luck trying to get an answer from them. You can't even reach them by phone or email. It's like they don't even care about their customers. I wouldn't recommend this site to anyone. Stay away from it.

Read full review of Damart
Hide full review
ComplaintsBoard
E
2:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Damart Terrible Experience with Company: Wrong Color Jumper and Poor Customer Service

I ordered a blue jumper and they sent me a green one, then when I complained they sent me a red one. What am I supposed to do with a red jumper? I'm not a Christmas tree! And don't even get me started on their customer service. It's like talking to a brick wall. They don't listen to anything you say and just keep repeating the same thing over and over again. I wouldn't recommend this company to my worst enemy.

Read full review of Damart
Hide full review
ComplaintsBoard
R
1:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Damart Damart.co.uk: Beware of Giving Your Email Address - Annoying Junk Mail Galore!

damart.co.uk is a website that you might want to think twice about giving your e-mail address to. I made the mistake of doing so and now I'm getting bombarded with loads of annoying e-mails that I don't want. I tried to unsubscribe but they just ignored me and kept sending me more and more junk. It's really frustrating and I wouldn't recommend giving them your e-mail address unless you want to be bothered all the time.

Read full review of Damart
Hide full review

Is Damart legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Damart to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Damart is known for their high standards and safety. If you're thinking about dealing with Damart, it's wise to check how they handle complaints.

Damart earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Damart has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Damart's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Damart.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Damart.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Damart as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for Damart have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Damart and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Damart.co.uk appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Damart has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
ComplaintsBoard
H
Verified customer This complaint was posted by a verified customer. Learn more

Damart Decent Prices, Frustrating Customer Service: A Review of Damart Online Store

Damart is an online store that sells clothing and accessories. The website is easy to navigate and the prices are reasonable. However, the advertising and sales are just okay. If you're looking for a great deal, you might have to search a bit harder.

The biggest issue with Damart is their customer service. If you have a problem with your order or need help with something, it can be difficult to get in touch with someone who can assist you. You might have to wait a long time for a response, and when you finally do get one, it might not be very helpful.

Overall, Damart is a decent option if you're looking for affordable clothing and accessories. Just be prepared to deal with some frustrating customer service issues if anything goes wrong with your order.

Read full review of Damart
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

Damart Damart's Terrible Customer Service: Wrong Order and No Resolution in Sight

So, I ordered some stuff from Damart (damart.co.uk) and they sent me the wrong things! I was so mad, especially since they already took my money. I tried calling and emailing them, but it's like talking to a brick wall. They say they understand, but they haven't done anything to fix it and it's been 10 whole days! It's so frustrating.

Read full review of Damart
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

Damart Disappointing Response to Data Breach: My Experience with Damart

I recently had a bad experience with Damart. I heard that their servers were hacked and my personal information was at risk. I was really worried about my details being sent all over the internet, and I was even more concerned when I found out that the company didn't seem to care. It's been a whole week and they still haven't fixed the problem!

I was really disappointed that they didn't even apologize for the inconvenience. It's not like I'm the only one affected by this. I'm sure there are many other customers who are just as worried as I am. It's really frustrating that Damart isn't taking this seriously.

I hope they fix the problem soon, because I don't want my personal information to be at risk any longer. It's really important that companies take the necessary steps to protect their customers' information. I'm really disappointed in Damart and I hope they learn from this experience.

Read full review of Damart
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Damart Poor Service and Quality: My Experience with Damart

Damart is a company that I recently ordered from, and I must say that I was not impressed with their service. I placed two separate orders, but unfortunately, I never received my full order for either of them. They promised me a free gift, but instead of receiving the gift, I was given a gift voucher for only ?8 to spend with them. This was quite disappointing, as the free gift was supposed to be worth ?25.

In terms of the quality of the goods that I did receive, I found them to be average at best. Considering the price that I paid for them, I expected a much higher level of quality. Overall, I would not recommend Damart to anyone looking for a reliable and high-quality shopping experience.

If you're thinking about ordering from Damart, I would suggest that you avoid doing so. Their service is very poor, and the quality of their goods is not worth the price that you'll pay. Instead, I would recommend that you look for other options that offer better value for your money.

Read full review of Damart
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Damart Disappointing Experience with Damart: Review of Thermal Vests and Customer Service

I remember buying some thermal vests from Damart a few years back. They were supposed to keep me warm, but honestly, they didn't do much for me. The worst part about them was the elastic in the cuffs. It was so tight that it kept riding up my arms, leaving my wrists exposed to the cold. And when your wrists are cold, you feel cold all over! It was really frustrating, and I ended up having to wear another layer underneath just to stay warm.

Overall, I wasn't too impressed with my experience with Damart. The vests were a bit of a letdown, and I didn't find their customer service to be particularly helpful either. When I tried to contact them about the issue with the cuffs, they didn't seem to care much and just brushed me off. It was disappointing, to say the least.

That being said, I know that some people have had better experiences with Damart. Maybe I just got a bad batch of vests, or maybe I'm just particularly sensitive to the cold. Either way, I don't think I'll be shopping with them again anytime soon. There are plenty of other retailers out there that offer better quality products and more attentive customer service.

Read full review of Damart
Hide full review
ComplaintsBoard
P
Verified customer This complaint was posted by a verified customer. Learn more

Damart Annoying Advertisements: My Experience with Damart

Damart is a company that sends out a lot of advertisements. They don't seem to care about what their customers want, because even after saying no many times, they still keep sending them. It's really annoying to have to deal with all of these ads in your mailbox. I wouldn't recommend ordering from them because of this.

Read full review of Damart
Hide full review

About Damart

Screenshot Damart
Damart is a well-known fashion brand that has been providing high-quality clothing and accessories to customers for over 60 years. The brand has established itself as a leader in the fashion industry, offering a wide range of products that cater to the needs of men and women of all ages.

One of the key features of Damart is its commitment to providing customers with comfortable and stylish clothing that is both practical and affordable. The brand is known for its innovative use of materials, such as Thermolactyl, which is a unique fabric that provides warmth and comfort without adding bulk.

In addition to its clothing range, Damart also offers a range of accessories, including shoes, bags, and jewelry. These products are designed to complement the brand's clothing range and provide customers with a complete fashion solution.

Another key feature of Damart is its commitment to customer service. The brand has a dedicated customer service team that is available to answer any questions or concerns that customers may have. This team is committed to providing a high level of service and ensuring that customers are satisfied with their purchases.

Overall, Damart is a brand that is synonymous with quality, comfort, and style. Its commitment to providing customers with innovative products and exceptional customer service has made it a popular choice among fashion-conscious consumers. Whether you are looking for comfortable clothing for everyday wear or stylish accessories to complete your look, Damart has something for everyone.

Overview of Damart complaint handling

Damart reviews first appeared on Complaints Board on May 26, 2023. The latest review Damart's Pull-Up Pants for Ladies with Wide Legs and Pockets - A Perfect Fit! was posted on Jun 11, 2023. Damart has an average consumer rating of 1 stars from 19 reviews. Damart has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
4.3
22796 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Damart contacts

  2. Damart phone numbers
    +44 871 200 9000
    +44 871 200 9000
    Click up if you have successfully reached Damart by calling +44 871 200 9000 phone number 0 0 users reported that they have successfully reached Damart by calling +44 871 200 9000 phone number Click down if you have UNsuccessfully reached Damart by calling +44 871 200 9000 phone number 0 0 users reported that they have UNsuccessfully reached Damart by calling +44 871 200 9000 phone number
  3. Damart social media
Damart Category
Damart is related to the Clothing and Accessories category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.