Zolucky
Reviews and Complaints

Love your selection of clothes. I am a senior, but still look for sexy, chic clothes. What is sometimes confusing is your sizing... sometimes mediums have a different bust size or shoulder size for different items. It would be helpful if how to wash your items were mentioned. Sometimes a reviewer tells you, but that's all. Also if you would make known your return policy in case something needs to be returned, that would also be helpful. I found it a little difficult to get back into being able to keep shopping when I was on the "To Pay" page, as your tips on how to get free shipping make you want to go back and order something more.

Very glad to have discovered your site. Love the styles. Love the 15% discount [bought much much more because of it -$183]. Wish your search results were better. Tried to find dog, cat, donkey, giraffe, bird, flamingo, etc., but each had hundreds of results that did not fit these criteria at all. Search for vintage animal print plus size shirt brought up over a thousand results, at least half of which did not meet that criteria at all, and at least half of those that did were sold out, with the sold outs mixed throughout, instead of at the end. So I 've spent several hours finding the 14 items I purchased. Won't do that again. Please improve search.

Descriptions of products are detailed and ordering is easy. However, I needed to return two items due to size and tried to contact Zolucky multiple times. They finally responded by saying they would give me 15% off a future purchase if I didn't return the items. This doesn't help me with the items that are too large and the original purchase price.

I tried contacting the company multiple times to return 2 of the items because they are too large. My attempts were acknowledged saying I could expect a response soon. The only response I received was an offered 15% credit for a future order if I didn't return my purchases. Why would I spend more money with a business that won't help with merchandise that doesn't fit and would rather give me a future discount?

It's asking for feedback at the time of placing the order. No problem with that I just want to make it clear that all I've done is enjoyed looking through all the pages and pages of items and adding tons of stuff to my cart. That was fun and the purchase and payment part was pretty easy. Now to wait for the delivery and sincere hope that the actual products are as amazing as the pictures. It is with great hope that I'll be posting a glowing and happy review after receipt of the 34 items I just purchased.
***FREE SHIPPING?***
Well, they aren't lying about that but the disclaimer should state that the "FREE" shipping is estimated at 20 days from time of purchase. I elected to pay the $44 shipping for an estimate of 7 to 10 days. We shall see... stay tuned;-)

I've spent a lot of money, trusting that this app and store would not exist if you never got your stuff. That said, I haven't received stuff that was bought quite awhile ago. I'll edit this when my stuff arrives-otherwise I have a problem! I assume the items arrive by ship from China, and, judging by the long line of ships waiting to enter the ports, I assume this is a long process.
I like the pictures of the products and prices, but the sizing is confusing. For bras, they say to measure across the front from seam to seam. Thay can't be right. That would mean a small is 45 inches around, large would be 60+ inches around! I wear a 36DD and measure 42 inches at max in the bust. So I'd wear your smallest bra? No. Some had actual bra or dress sizes so I went with that.
Again, we'll see if that works. If not, I just wasted a lot of money. Gah.

I've ordered & gotten at least 2 different items that looked nothing like the picture, so beware when shopping here. The clothing they do right is good, but they misrepresent certain details in their pictures & descriptions They keep showing a white tank dress under several of their summer dresses, but when I ordered one, it did not come with the white tank dress under it. This is false advertising & if they aren't going to at least sell the white tank-type dress separately, then they need to stop showing it under their dresses! It complements the summer dresses by coming a little higher under the top of the dress & a little below the length of the dress, so it makes it look much better.

First they didn't even check on the white tank (under dress) that comes under several of their dresses. They wrote back saying they didn't sell skirts like that, so I wrote back and said it was a tank DRESS, not a skirt & when they wrote back, they only said they'd let me know if that department sent any further reply. Nothing yet... and it's been a couple of weeks since the last update on the white tank dress under some of their summer dresses!

My experience with Zolucky (zolucky.com) has been less than satisfactory. I had ordered a total of nine (9) items from their website and it has been over a month since then. While I have received two (2) packages from them, I was deeply disappointed to find out that only five (5) of the items I had ordered were included.

Furthermore, two (2) shirts that I had received were not the right size, and a pair of socks looked nothing like the color I had ordered. To my utter disappointment, the purse I had received closely resembled something one could get from a Halloween costume - very small and cheaply made.

Feeling frustrated, I decided to contact their customer support, hoping for a solution. However, their response was not very reassuring as they simply stated that they would try to do better on my next order. While Zolucky claims to allow exchanges or returns on items, it seems as though they cannot offer any solutions for my current order.

To put it mildly, I am not impressed by this company's services and would not recommend ordering anything from them. It is evident that they are not equipped to handle customer complaints or concerns whatsoever. In summary, my experience with Zolucky has been dismal, and I caution potential buyers to avoid this fraudulent company.

Recently, I had the pleasure (?) of doing business with Zolucky. While the products they offer are certainly lovely once they finally arrive, the experience of acquiring them was anything but. From their advertised shipping policy of a 3-5 day processing time with an added 10-18 business days for shipping, I had hoped for a relatively quick turnaround. However, my order that was placed on September 11th continued to be processed with no direct communication from Zolucky for over a month until it was finally shipped on October 17th. Needless to say, their short processing time is greatly exaggerated and can lead to much frustration for potential customers.

On a more positive note, I will say that the shipping time itself was prompt enough, and the items themselves were indeed lovely and of good quality. However, the aggravation caused by the significant delay in processing and lack of direct communication from the company makes it unlikely that I will do business with Zolucky again in the future. Customers should be aware that there is a potential for a significant wait time when ordering from this company.

I recently ordered $200 worth of clothing from Zolucky and followed their sizing instructions meticulously. However, to my dismay, nothing fit properly at all. The quality of the items was very poor and not worth the money that I spent. The dresses that I received were tight-fitting and not at all like the cute, flowing ones that I had expected.

When I approached the company to return the items, I was informed that I had to send them back to China using their return label. I ended up spending $75 to send the package back, only to have it returned to me five months later after I constantly reached out to inquire about my refund. In an added insult to injury, I was then offered a 40% refund, but to my surprise, they did not even calculate it correctly.

Having experienced all of this, I can only conclude that Zolucky is a scam artist company that you should not trust at all. While they may offer seemingly attractive clothing options online, the actual products that they deliver are poor in quality, and their customer service is downright terrible. I would never recommend this company to anyone, and I urge anyone considering buying from them to think twice before going through with it.

I recently had the opportunity to shop on Zolucky's website (zolucky.com) and despite being initially excited by their variety of products, my experience was unfortunately not a positive one. Although I had ample time to wait for my purchase, I was disappointed to see that my jacket arrived three weeks after my trip, causing me to miss out on wearing it as planned.

Even worse, the material of the jacket was not at all what I had expected, leading me to promptly return it for a full refund. However, to my extreme disappointment, the item was returned to me marked "Return to Sender" a full five months later!

Needless to say, I was completely mystified by this unprofessional and frustrating turn of events. I had thought that the company's location in China would not pose an issue, but I was certainly mistaken. The lack of assistance in returning the item only added to my frustration, and now I'm out $73.00 with nothing to show for my purchase - $53.00 for the jacket and $27.00 to return it.

I returned the item within only four days of receiving it, but it appears that my efforts were completely in vain. This was a truly horrible experience, and I will make sure to warn others to avoid shopping on this site.

Sadly, I cannot recommend Zolucky to anyone, and will continue to share my bad experience via negative reviews. It's a shame because there were many products that initially caught my eye on their site, but this disastrous experience has completely tainted my perception of them as a company.

When I came across Zolucky, their website looked so lovely and trendy that I just had to place an order for some dresses. However, when I received my package, my excitement quickly turned into disappointment. To my shock, the dresses were made from a see-through curtain-type fabric and were awkwardly designed. Frankly, they all looked like cheap costumes.

Feeling uncertain and displeased, I decided to return my items. Unfortunately, this was where I faced a bigger disappointment. The process was so sluggish, and they extended the time on PayPal so long that it closed the case. I had to start the entire process all over and only received an offer of 50% of my cost or, if returned, I would have to pay all custom and shipping fees. This was so frustrating and inconveniencing, and it took so much time and energy to return the products.

I would have loved to give the dresses to someone who would wear them, but they were so poorly made that I knew no one would want them. Zolucky's product was terrible, and their customer service was equally atrocious. It is sad to have such a negative experience with a company that initially seemed so promising. I would advise others to reconsider before buying anything from Zolucky.

When it comes to online shopping, it's important to have a smooth and easy experience, from finding the right items to completing the checkout process. Unfortunately, my recent interaction with Zolucky (zolucky.com) left a lot to be desired.

One of the main issues I encountered was the lack of a separate billing and shipping section. This made it difficult to go back and make changes to my order as I progressed through the checkout process. Without much explanation about the items themselves, I found myself wondering about the specific materials that were used. For instance, I wasn't sure whether a hat I wanted to purchase was wool, polyester or a blend of both. Additionally, the website didn't provide information about whether the item was itchy or smooth on the inside, or how stretchy it was in terms of sizing.

What's more, I was unable to see the shipping charge upfront, which made me hesitant to continue with my purchase. Ultimately, I found the cost of shipping to be prohibitively expensive compared to the value of the items I was ordering. Adding to my frustration, I couldn't switch my discount back from "new" to the discount that was specifically offered for the item I was interested in. Although the discounts were the same, the fact that it wasn't possible to make the switch was irritating and made me feel less in control of my purchase.

Overall, I feel that the online shopping experience with Zolucky could have been improved. While there were certainly a variety of interesting items available to purchase, the lack of information made it harder to feel confident in making a selection. Additionally, the high shipping cost and difficulty in changing discounts only added to my dissatisfaction. Going forward, I'll likely be more cautious about purchasing from Zolucky in the future unless the website implements improvements that address these concerns.

Overall, my experience with Zolucky (zolucky.com) was a mixed bag. While I did receive most of my orders, I did have a couple of issues that left me feeling frustrated.

For starters, the delivery time was significantly longer than I'm used to. However, given that the products were coming from China, I wasn't entirely surprised by this. If you're ordering from this site, be prepared to wait a bit for your items to arrive.

Once I received my clothing, I realized that two of the six items were way smaller than the others. I had ordered everything in a size large, based on their sizing chart, so I was confused as to why two items would be so different. I immediately reached out to Zolucky to ask for instructions on how to return them for a larger size.

Unfortunately, the customer service I received was less than satisfactory. I was informed that I would be responsible for all shipping charges and custom fees for the return. This seems extremely unfair, given that I ordered the correct size according to their chart. It also doesn't explain why most of the items fit properly and only two did not.

All in all, I'm not sure I would purchase anything from Zolucky again. While the site has some cute clothing options, the delivery time and lackluster customer service make me hesitant to try again.

I recently stumbled upon Zolucky.com and decided to give it a go. While the website looked promising, I did find the mobile site slightly confusing, especially during checkout. However, I was hopeful that the products would be as nice as they were pictured on the website.

Unfortunately, that was not the case. The items that I received were of very poor quality, and to make matters worse, the returns process proved to be quite difficult. I was disappointed to find that the email address provided by Zolucky.com bounced my emails back to me, making it impossible for me to communicate with them.

When attempting to use their chat function, I was given directions that did not work, and changed from day to day. With their many rules for returns, I found that I simply couldn't make them work - including the process for returning an item in the first place.

I am still trying to get my money back and it has been a frustrating experience thus far. I sincerely hope they will improve their customer service and be more transparent about their return process to avoid any further misunderstandings.

Well, it's fair to say that my experience with Zolucky fell short of my expectations. I recently ordered 14 pieces from their website and let's just say, I was not impressed. Unfortunately, none of the items I received looked anything like what was advertised on their website. The cut, flow, and color were completely different, leaving me feeling misled and deceived. To make matters worse, none of the pieces had the same fit or quality as shown online. This made it difficult for me to even consider keeping any of the items.

In terms of quality, I was extremely disappointed. The fabric they used was cheap and flimsy, with seams that were poorly sewn. I really expected more from a company that prides themselves on selling women's clothing. Unfortunately, I felt like I could have gotten the same quality clothing from a discount store. To top it off, the fit was terrible on every piece I received. I carefully checked the sizing chart before I ordered, but even after taking this into account, the designs were just not made to flatter anyone.

All in all, I felt like I wasted both my time and money placing an order with Zolucky. It's such a disappointing feeling knowing that you have received a subpar product, even after all the effort you put into researching the right items, sizes, and styles. I ended up donating my entire order to Goodwill, hoping that someone out there might have better luck with these clothes than I did. In short, I definitely will not be ordering from Zolucky again.

Shopping online is a convenient and easy way to purchase clothing, but it can quickly turn frustrating if the product does not meet expectations. Unfortunately, my experience with Zolucky (zolucky.com) was a prime example of this. I ordered several tops, excited to receive them in a timely manner. However, the shipping process took longer than expected, causing frustration and impatience.

Upon receiving the tops, I was extremely disappointed - they looked nothing like the pictures on the website. The colors were not even close to what I had anticipated and the sizing was completely off. Even the shapes of the tops were not as advertised. As a customer, it is disheartening to receive products that do not match the expectations set by the company. After attempting to reach out to customer service, it became apparent that their communication and assistance was severely lacking.

In an effort to rectify the situation, I decided to return the first part of the order. However, I quickly realized that this process was not straightforward either. The return process was difficult, and despite my efforts, they would not refund me. To add insult to injury, the rest of the order has remained unused, as the clothing items are unusable to me. I simply cannot wear them due to the significant discrepancies in quality, sizing, and color.

Feeling helpless and cheated, I decided to dispute the charges with my bank. Unfortunately, the charges were not reversed, leading to further disappointment. It is incredibly unfortunate to pay for a product and not receive satisfactory results. As a consumer, I would caution against using Zolucky based on my experience.

Following this negative review, I received a message from Zolucky requesting that I remove it. Their offer of a 30% refund was inadequate, especially given the fact that three items had already been returned and the remaining items were unusable. I stand by my original review and strongly discourage others from using this company. False advertisement is a violation of consumer trust and should not be tolerated. If you are considering shopping with Zolucky, save your money and your sanity by looking elsewhere.