OrthoticShop’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of customers are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
OrthoticShop Review: Annoying Navigation but Great Shoes and Amazon Pay
So I was checking out OrthoticShop recently and gotta say, the site was flippin' all over the place. Kinda annoying if you ask me, but maybe it was just my darn computer acting up. Also, getting my hands on a discount code was no picnic. It was like pulling teeth until it finally just came up at the end of my browsing session.
Now, when it comes to shipping, I couldn't tell ya what the diff was between ground and standard shipping. Both were free, but what's with the fancy jargon? And speaking of things I don't trust, PayPal ain't one of 'em. Had some real bad run-ins with 'em in the past. Lucky for me, OrthoticShop takes Amazon pay, which I'm all about.
Anyway, all gripes aside, I'm pretty happy with the shoes I ended up snagging from OrthoticShop. Definitely gonna keep 'em in mind the next time I'm on the hunt for some new kicks.
OrthoticShop Website Review: Good Products, But a Frustrating Shopping Experience
Let me tell you, I had a really hard time shopping on OrthoticShop's website. All those pop-up messages were driving me crazy! It felt like I couldn't get anywhere on the website without being interrupted. Not only that, but finding the sale or clearance section was a real struggle. It shouldn't be so hard to find discounted products! But I pushed through because I really needed some shoes for my feet. At the end of the day, I did end up ordering a pair of shoes from them. Despite all the frustration I experienced while trying to navigate their website, the product I received was good quality and helped my feet feel a lot better. So if you're willing to put up with a few hiccups on the website, then the end result is worth it. Just be prepared to have a little patience!
OrthoticShop Review: Wide Selection of Orthotic Shoes for Kids
I just stumbled upon OrthoticShop and decided to give it a try. Let me tell you, I was not disappointed! The website had a wide variety of shoes for children with orthotic needs, and I was able to find some options that looked promising for my daughter.
After perusing the site for a bit, I decided to order a pair of black and purple high tops for her. They were advertised as being suitable for outdoor play, so I had high hopes that my daughter would like them and be able to wear them for a variety of activities.
When the shoes arrived, I was pleased with their appearance and quality. They seemed durable and well-made, and the colors were bright and fun. My daughter was initially hesitant to try them on, but with a bit of coaxing, I was able to convince her to give them a go.
To my surprise, she loved them! They fit her wide feet comfortably, and she was able to get them on and off without too much trouble. She even wore them around the house for a bit, which is a good sign that they will work well for her in the long run.
Overall, I am very happy with my experience shopping at OrthoticShop. The website was easy to use, the selection was great, and the shoes I ordered were both high quality and well-fitting. If you are looking for shoes for a child with orthotic needs, I highly recommend giving this site a try!
Is OrthoticShop Legit?
OrthoticShop earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
OrthoticShop has claimed the domain name for orthoticshop.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Orthoticshop.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Orthoticshop.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
OrthoticShop as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for OrthoticShop have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up OrthoticShop and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Orthoticshop.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While OrthoticShop has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- OrthoticShop protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Disappointing Experience with OrthoticShop's Phone Order & Sizing Tool
Tried t order some shoes this morning on the phone from OrthoticShop. T first bought a pair of shoes on sale but there was a sizing issue, so I had to return them. This time I tried to place an order over the phone. Unfortunately, the rep was having a difficult time processing my order, so I had to switch to the website to complete my purchase. The unfortunate part was that I had to pay an extra forty-nine dollars because the shoes were not on sale like the first time.
Made me furious when I realized that they measured my feet using the measuring tool by OrthoticShop.com just a few weeks ago. Why wasn't this issue caught earlier? It's frustrating because I thought the sizing tool would work properly and choose the right size for me. Now I have to wait even longer for my proper size to come in from the website.
Review of OrthoticShop's Selections and Ordering Process - A Bit of a Hassle
I gotta say, I use OrthoticShop every once in a while when I'm in need of something nice for my feet. And boy do they have a good selection! But man oh man, sometimes ordering can be a bit of a hassle.
I mean, I order stuff from the web all the time (probably about 5-6 times a month, if I'm being honest) so I know what I'm doing. But sometimes when I try to order from OrthoticShop, I encounter some problems.
For example, I've been trying to order these shoes for like, a whole month now and I just can't seem to get the reward code to work. It's the same code that's been sent to me in multiple emails, but no matter what I do, it just won't go through.
And don't even get me started on the order verification process. I was waiting for that darn verification for, like, 5 whole minutes today and it just never came. So, I did what any sane person would do: I reloaded the page and re-entered my CC data. And you know what? The verification came back in just a few seconds. Go figure.
All in all though, OrthoticShop has got some good stuff. I just wish ordering was a bit smoother. But hey, that's life, right? Nothing's perfect.
Disappointing Rewards Code Experience at OrthoticShop
I was pretty let down when I tried using the rewards code JLHELS7780 for my purchase at OrthoticShop. I attempted applying the code multiple times, but it wouldn't go through. It's such a bummer since I was hoping to get an additional amount off my purchase, especially since Vionics, one of the only shoe brands that work for me, come with a higher price point. I was really banking on the code to help with my budget. I'll keep my fingers crossed that a manual credit can be issued to my purchase since the code didn't work.
Hassle and Frustration: Honest Review of an Irritating Online Shop
This site is one of the most irritating online shops I have ever come across. It's quite frustrating that I can't choose women's heel height, and worse still, I can only display a maximum of 30 items at a time. If I don't pick the filters in the right order, the whole thing resets and I have to start over again. Mind you, the only reason why I keep coming back is because I can only get my preferred type of sandals here. It's quite possible that they have more stuff that I would like, but it's just too much of a hassle to look through everything.
Reviewing My Experience Shopping with OrthoticShop.com
buy from OrthoticShop (orthoticshop.com) again and why? Well, let me start by saying that my checkout experience was quite awkward. It took a while for PayPal to finally clear through and then I was confused because I was not seeing the "submit" option highlighted so I wasn't sure if my order had actually gone through. However, despite this small inconvenience, I must say that the pricing on the website is reasonable and I greatly appreciated the free shipping cost. This definitely helped me save a few bucks!
Now, unfortunately, I ended up receiving a partial order due to some items being out of stock. This was a bit of a bummer, especially because when calculating the refund I received, I realized that I did not end up getting the original discounted pricing that I had hoped for. This definitely felt like a bait and switch tactic and left me feeling slightly disappointed. However, despite this setback, I must say that I am still quite content with the product that I did receive.
All things considered, would I purchase from OrthoticShop (orthoticshop.com) again in the future? Well, I'd say it's definitely a possibility. While there were a few hiccups along the way, I ultimately received a good product at a fair price. And in today's day and age, that's really all you can ask for, right?
Confusing Pricing and Shipping Issues: My Review of OrthoticShop's Vionic Gemma Slippers
Yo, so I was checking out the Vionic Gemma slippers on OrthoticShop and got a bit confused. Like, why are there different prices for seemingly the same thing? Are some of them old or something? I couldn't really tell. Also, I used Amazon Checkout on this site a while back and now it wants to ship to my Amazon username instead of my name. I think I fixed it this time, but I gotta keep an eye on it. Other than that, the site seems pretty legit and I've had good experiences with their products before.
OrthoticShop Review: Superb Product Quality But Lousy Customer Experience
So, I had a problem trying to cash in the facebook coupon (foot12), which promised a 12% off, but it didn't work. Unbelievably, I couldn't make an order on my mobile phone or desktop because every time I tried, I continued to receive a message indicating that my card information was wrong, even when it was the same as in my previous order. It was so frustrating! In the end, I had to resort to using PayPal then enter the same card details. To make matters worse, the mobile view of the site was terrible! It was so hard to navigate and find what I was looking for. To add insult to injury, right when I finished placing my order, an advertisement suddenly appeared on my order confirmation.
Despite all of these challenges, I decided to return as a customer since this online store is the only place where I can find this shoe style in my size. Nevertheless, it’s a really unfortunate situation that the customer experience at OrthoticShop has been so lousy. The product quality is superb, however. If only the overall experience could’ve matched the brilliant product they supply, but oh well, maybe next time!
Overview of OrthoticShop complaint handling
-
OrthoticShop Contacts
-
OrthoticShop emailscontact@orthoticshop.com77%Confidence score: 77%Support
-
OrthoticShop social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025





Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!