Complaints & Reviews

Selling clothing/ policy’s / employee performance & demeanor

Your " manager " on duty. Wouldn't take clothing with tags. Called in ahead because I travelled from Worcester MA to get to this platos which I'm a revisiting customer & seller. I'm not positive how any smell got on any of my clothes but I watched them check them & there was no smell on my clothing. My use of a vape outside in public completely away from
The clothing is no reason proper to deny me. I asked for the policy that states this. Because I'm not opposed to your policy if that is so. But there is nothing in your policy as me and your " manager on duty " looked at together with her being completely clueless and uncaring to the fact that she ensured me to come after a phone conversation prior to making the almost 2 hour drive. After asking and ensuring all policy's and items taken. WITH TAGS. I asked for a manager or for one to be called and she denied me the number and or any information. She should not be in charge with dealing with customer service for one and or managing anything if she is not aware of anything going on with policy's and work ethic & overall attitude. Appalled. I would like this to be addressed to me PERSONALLY.

Shoes for Exchange

I received two completely different shoes and did not realize until I put both shoes on to go to work and I...

Rude customer service

I come in this store faithful to spend money all the time. No lie, every week to spend my hard earned money...

Plato's Closet

horrible treatment

When my friend and I went into platos closet to shop. We ran into a guy my friend used to talk to ex...

gift card

I have purchased or attempted to purchase gift cards at this Platos Closet location in Dulles Virginia on...

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lululemon tank top

This product was suppose to be 90% off clearance. It was stained and had the security tag removed, along side...

employees and procedure

I've gone to this store multiple times, and each time somewhere there's a problem. I've brought the same bag...

I brought clothes in to sell all name brand in new conditions

I brought a brand new clothes into Plato's Closet practically new. The bag sat in the same spot I put it in...

selling

I went to sell some clothes a couple of days ago. The clothes were damp a little bit. I understand them not...

the workers and store policies

Wednesday I took some one time One time worn Jessica Simpson boots to PlatoCloset in Stonecrest Lithonia to...

incorrect procedures

My sibling were accused of stealing, when they did not visually see anything happen. They also asked to see...

manager at exton pennsylvania store

The manager at the Exton Pennsylvania store I don't know her name on my receipt it's says ANM,. POS...

selling clothes

I took 3 bags of name brand clothes, one bag was completely full of jeans that are name brand and boutique...

timeliness

I decided to bring some clothes to Plato's today. I brought a trash bag full of clothes and two bags of...

unethical behavior

I am always going into the Lawrenceville NJ store to sale my clothing. Just recently a manager by the name of...

aldo boots

So a few weeks ago I came in with a friend and bought some grey winter boots. Super cute! I love them! Except...

service

I bring in literally brand new clothes everytime I come here and clothes I just blut and couldn't fit but I...

employee: savannah

A few months ago I had brought in some items to sell. I normally would bring my items to sell in a duffel...

the owners are beyond rude very unprofessional and discriminate against people

I was an honest customer for this company never had any issues what so ever until the NEW OWNERS Came..On...

customer service

I am extremely disappointed in the customer service your mesquite tx store has. They stand around with frown...

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