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Activision

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Activision Complaints Page 6 of 20

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12:33 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Activision mw2/mw3

Customer support is useless and feed you the exact same scripted message.

I have been shadowbanned now FOURTEEN TIMES with absolutely zero help or explanation. Typically these are 2 week long states of where you can still open the game and buy bundles! That’s about it though because you won’t find any lobbies or the lobby you do find will have 100ms+ ping with people rage hacking/ aimbotting, etc. For me personally this equates to roughly over half a year of being denied access to a product and service I paid for. The amount of people this has affected is surely capable of alarming the FTC, we all know how they feel about you and Microsoft. Can we all say mass arbitration?

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4:27 pm EST
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Activision Call of Duty

Hey Act, me again I was trying to do a boost in game using a mod to use a FSR3 with my GTX 1080, I never use something to unlock or hack the game. You can see my historical with the game, could you help me with this?

I use this archive https://www.reddit.com/r/ModPiracyV5/comments/18pw291/all_lukefz_mods/?rdt=47137 for better performance.

I play this game during the pandemic and help me a lot and I would like to continue play this game. Sorry for bad English.

Claimed loss: I'm losing about $250

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2:15 pm EST
Verified customer The reviewer confirmed their account using Facebook. Learn more

Activision Call of Duty account ban

I recently re-downloaded Call of Duty to play with my friends to find out my account had been hacked and then banned. I can’t fix it via the website because a webpage error will not let me log in to appeal a ban. I’m furious as someone who has spent tons of money on previous call of duties it is very frustrating that you can’t call a help line or even speak with a person. My personal email is [protected]@aol.com and my Xbox email is Timothy.[protected]@aol.com please help me appeal this ban and fix my account that should’ve been safe while I wasn’t playing

Claimed loss: My account

Desired outcome: To fix the ban my account and allow me to sign into Activision.

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2:20 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Activision Call of Duty Modern warfare 2

Like many, many hundreds / thousands of others, I woke one morning to log onto my game to find I was permanently banned for using illegal software / manipulation of game data. I am a very casual game with a very poor k/d ratio who plays to unwind in my spare time. I do not cheat, never have and dont condone the thousands of overseas cheats who continually plague lobbies.

The appeal process is a scam which means they send an automated email to say the ban is being upheld. Your anti-cheat software is pathetic, allowing cheats to continually ruin the game while banning hundreds / thousands of innocent players.

Scamming company with absolutely no customer service.

Claimed loss: >£100

Desired outcome: Re-instatement of my game account / full re-imbursement of all purchases made on my banned account

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8:04 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Activision cod mw3 2023 anti cheat

Hi I've received a temporary ban sign on my mw3 2023 account. I haven't done anything remotely close to a ban! I don't use game chat it's turned off and I do not hack I have a day job and only play a few hours a day when possible! I've paid £70 for a game that I can't play properly because of a shadow ban for nothing. Please sort this out its because I'm an iridescent player and people don't like when I drop a good game and I get spam reported. This isn't on been a passionate cod gamer since cod4 and never been banned for 15 years of playing. Not good I look forward to playing and then this happens please un shadow ban my account. Not how they should treat a player of 15 years of playing they system is so wrong and punishing good players for no reason.

Desired outcome: Get my account back to normal. And get me out these shadow ban lobbies full of hackers and sort the anti cheat out. Just because you get spam reported for having a good game and this happens! Absolute jokers.

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9:17 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Activision Customer support are useless..

My account was hacked on 13 October 2023 I reach out to Activision support for assistance. But all they are doing is sending me the same old message the whole time. Activision is only they're for my money but when it comes to support their nowhere to be found. I send emails videos, photos and even screenshots and still no luck. I tried thousands of times to make recovery form but still no help all I get is the same old message.

Desired outcome: I would like to recover my codm account

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4:52 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Activision Rip off

Hey Activision you're in so much for a rush to put out a game every game of Call of Duty for Modern Warfare to tomorrow more fair-free every time I try to play a game I'm lagging I'm getting Ben with tissues and I said it's only whenever a place called why is that and it's not me it's multiple multitude of people that have complained and years don't seem to have the right act to fix it now that you get on there shut it down for a few days get it going properly sort out all your f****** server issues and have a and have a go

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6:06 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Activision Banned permanently with 0 seconds of gameplay

You all banned me for no reason at the start menu never violated any rules or used any exploits on this game hell I barely play it but now that I preordered the 100$ version of mw3 boom banned I don't even know how to hack and I work 12 hour rotating shifts I do not have the time trust me. This is just crazy. I've always used a playstation and once my phone to play cod games you're banning peoples accounts for no reason and you need to pay attention to it. I would love for my profile unbanned I actually love this company introduced me to gaming groups I spent 100$ u.S. Dollars on this game and pre-ordered to be permanently banned before even leaving the start menu. Terrible experience people in these review/banning positions not robots. Your system has failed you please stop trying to cover it up im willing to provide any details and even send you my personal playstation 5. Monitor my games everyday if you want I wouldn't cheat.

Claimed loss: 100$

Desired outcome: To be unbanned/reinstated

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4:58 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Activision Battle.net Call of Duty

I have been unfairly banned on 13th November 2023 and have given no reason for being banned. I appealed but they have upheld the ban. A mere 3 days after purchasing MW3 they have now snatched the product out of my hands and don’t even have the decency to refund me. It’s criminal behaviour and needs to be stopped.

UK Consumer Act 2015 provides me with rights with regards to faulty software. This software is faulty as it has incorrectly banned a non cheating player.

Account is medal123#2693

Claimed loss: £60

Desired outcome: Refund or account reinstation

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4:56 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Activision Call of Duty: Modern Warfare 3

I was wrongfully banned after only 2.8 hours of gameplay. I couldn’t even refund the game through steam because they don’t refund games in which you are banned. Ban Appeal does absolutely nothing.

Now I just feel scammed.

I was using MSI Afterburner at the time for GPU/CPU temperatures and average FPS, I don’t know if thats why I was banned, but it’s unjust and wrong to keep me banned for doing nothing wrong.

Claimed loss: $75

Desired outcome: Unban me

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1:58 pm EST
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Activision my account mw3 accout was permanently ban

hi, my Activision id MAHWD#2433 and the email for the account is [protected]@outlook.com. I bought the game on steam yesterday and was playing fine then today when I woke up I was banned on mw3 and mw2 I would like to talk to a real person about this because i spent a lot of money on my account and this is outraged. I was playing on my Xbox on the account and had never gotten banned on mw2 and mw3 and now I linked it to steam it gets Perma banned.

please contact me because i would like to get this resolved.

email address [protected]@outlook.com.

Claimed loss: i have spent a lot of money on my cod account.

Desired outcome: i would like to get un Perma banned

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Update by cruz da king
Nov 11, 2023 2:02 pm EST

my account that was Perma banned was MaHwD#3063199

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7:29 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Activision Banned for no reason

I just bought MW3 for $100 dollars and decided to play the camping. after 2 hours of gameplay, I was banned for "manipulation of game data". I never got MW2. I haven't played COD since mw1 in 2019. this is sad. I pay $100 because I like what the game has to offer and this is what I get. They already not this is a big proper "We are investigating a service outage impacting multiple titles. During this time, Campaign Early Access, account ownership checks, and progression systems may be temporarily unavailable".

Claimed loss: $108

Desired outcome: I just want to play the game. Fix your issues

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12:34 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

So on the 03/11/23 I was hit with my 7th shadow ban, I understand this is common with new account which I didn't really take any notice. But now my account is aged and spend roughly £70 on I would of thought this won't be an issue anymore. I was playing a WZ2 ranked game and came across 3 top 250 players, and managed to killed 2 of them but as soon a...

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5:14 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

Dear Sir / Madam, In relation to the email i got on my account stating that my account "has been permanently banned for using unauthorized software and manipulation of game data" under the user Super-Rac#5463179 and that my ban will not be overturned is completely unfair for someone who has paid £84.99 for the game and has never run any type of cheating...

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7:49 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Activision Call Of Duty Mobile

Dear Activision support,

My codm account has been accessed by someone and I want to fix it. Recently my account was having suspicious changes which I didn't make and even got a facebook account linked which I haven't and now even worse while I try to open the game and play out of nowhere it says account has been accessed elsewhere I want to know is there anyway to unlink the facebook account from my game?

I have already tried to change my password and enabled 2FA but nothing has changed and still there are changes being made I've spent so much time in my account and now I can't even use it. For me the game is all the joy I have so I would be real grateful if you helped me get my account back.

with regards

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11:52 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hello my steam username currently is Liawassheered I am requesting a ban appeal if possible for my account ban which lead to a Vac ban on my account which permanently makes me look bad to the gaming community. I was wondering if there is a way this can reversed I already have had to remove this game Call of Duty Cold War From my library because of the ban...

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10:44 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Activision Call of Duty - Warzone/MW2

10/19/2023 - 1:22PM CT My account was banned after an appeal had been submitted, I offered to provide credible proof from my computer that I have never manipulated their game files, and game data to gain a competitive edge on others. I emailed multiple people within the company that have since not contacted me. The company by law has to provide the data used against me to show why I was banned, as I use software that allows for me to route games for speed running like Lies of P and Dark Souls. This engine does not touch/manipulate any Call of Duty files.

Desired outcome: Unban my acocunt.

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3:38 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Activision call of duty modern warfare 2

Recently had my account falsely banned for using a 3rd party software unrelated to the call of duty titles, software was called "blue stacks" and was used to play a separate game called the Simpsons tapped out. The ban was appealed and automatically declined without a proper investigation.

The software does not comply with the reason for the ban and does not interact with the game in any way

Desired outcome: Would like my account to be unbanned and returned to normal as i have spent some money over the years whilst playing

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2:00 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Activision Call of Duty warzone 2

So I decided let me play Call of Duty with my friends on Monday after playing the MW3# beta and we were having fun and then I didn't get on until Friday and find out I have been perma banned on Activision, and I don't even know why. So my friend told me to try appealing the ban maybe you might get your account back and then I did and got a response saying I was using unauthorized software which I dont even know what that means. Like does that mean I was cheating? I have been playing Call of duty since 2011 and never would waste my time on using hacks when I grind the game, like now I don't really play because I am working now and dont get that much time to play the game anymore and do not have the time to grind the game 24/7 like I used to. All I want to do is keep playing Call of Duty with the boys and not have any trouble that's all I am asking for please unban me so I can play the game man.

Desired outcome: Please unban my account I need to play COD it soothes me when coming home from a long day at work, and you guys can check my PC if you really think I would resort myself to being a cheater but please let me get my account back.

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2:55 pm EDT
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Activision My account got hacked and they refused to return it back?

Hello,

my Activision account got hacked from unknown person at the Date of 3/10/2023 and I managed to return it I have all the Data I need it's my personal account ask me any Details I have them since day 1 in game but my problem is when it Got hacked I saw that it has permanent Ban on it I don't know what have he done to the account but I want my account back please help me I talked to Activision support but they say this at picture 1 and this is my own account that got banned from hacker at picture 2

Desired outcome: I want to Return my account I did nothing wrong

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