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Hello. Last year she passed verification, provided a photo with a document, a photo with correspondence, a photo with a sheet and a code! I've been waiting for my deposit for a whole year, despite the fact that I didn't make any bets, I just filled up my account and immediately my account flew away! The account has $6917. They asked for a video call, I explain that I am from Ukraine and I am in a war zone and do not have a PC. I write to the support on the site, explain the situation, they write to me, you can refuse your bets to be reset and your deposit will be refunded. As a result, I write the same unsubscriptions to the mail for a year! A year! Although according to the rules of the site, if I do not make a call within 30 days, my account is blocked and my deposit is refunded! Please help me, this is not funny at all! Despite the fact that I took all the photos for them, etc! For a year I can't get my money back, not even the winning ones, but just my own! I just want to get my deposit back!
Claimed loss: 6917$
Desired outcome: 6917$
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I come by mail baklenovav@mail.ru That's why I don't remember my ID. And because my account is blocked, I haven't been able to view it for a year!
Give me my money back already! I don't need yours! Return mine! And I will never contact your company again and I do not advise anyone to do this who is reading this!
I wrote that I don't have a computer to go through it and that I'm in a place where I can't. I threw off all the documents, all the selfies that were requested, as everyone here has according to reviews. I don't want to bet with you anymore, or use your site. I'm just asking for a refund of my deposit! I've been going through verification for a year, every time something new! Just return my deposit and that's it!
Despite the fact that my bets have already been reset. But you don't want to return my money.
And that's how they ignore it everywhere! Worse than the bank, they think that they can just hold my money for a year! Despite the fact that it's purely my money, it's not winning!
What kind of nonsense is this? How can I not withdraw my own money without a video call? Not yours! And into your own! What legal right do you have to keep them? This is considered theft in its purest form! YOU'RE JUST THIEVES AND YOU'RE THROWING PEOPLE AWAY!
Alex, according to the rules of your site and CEG, I have the right to refuse to undergo verification and return my deposit!
Yeah, is it okay that I have already provided all my documents and now they are being requested from me for the second time?
I repeat once again, according to the rules, I have the right not to take a video call if I do not have the opportunity! According to your rules and the CEG rules, which I have already contacted! And I have already passed the verification of documents and more than once you have more than a dozen photos!
I'm not going to make bets and payments and deal with your fraudulent company! I want to return my deposits that you are holding illegally in your account! I will never advise anyone to place bets with you without respect for themselves! You can block my account, but you don't have the right to steal my money! This is a crime!
This is called illegal retention of other people's funds! More precisely, theft, on a large scale! I have already filed complaints with CEG and I advise everyone to do this who has problems here, if someone needs help with this, I will help you here! Secondly, CEG will help me and tell me how to prepare a court case and where to send it for stealing my funds
