CB Gambling 1xBet Deposit Issue with 1xbet Account #<span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>

1xBet review: Deposit Issue with 1xbet Account #[protected]

Muhammad Arsalx of US

Nov 20, 2023 3:55 am EST

Verified customer

Resolved

Replied

Featured review

I am writing to bring to your attention an issue I have been experiencing with my 1xbet account, specifically regarding a deposit made on November 18, 2023.

As per your agent Nouman Tariq's instructions in a tutorial video, I deposited an amount of 1000 into my account using the method he demonstrated. Unfortunately, the funds did not reflect in my account, and despite raising a complaint, I have not received any response or resolution from your end.

I understand that technical issues may arise, and I am willing to cooperate to resolve this matter promptly. To assist you further, I am providing my 1xbet account number: [protected].

Additionally, I have attached a screenshot of the fund transfer for your reference.

I kindly request your immediate attention to this matter and prompt resolution, as I am eager to continue using your platform for bets. Your assistance in crediting the deposited amount to my account would be highly appreciated.

Thank you for your understanding and cooperation

View 0 more photos

1xBet response

Nov 22, 2023 4:45 am EST

1xBet customer support contacts

Address

Website

1xbet.com

File a complaint Write a review

View all 1xBet contacts

Dear Muhammad Arsalx, My name is Alex, and I’m in charge of your case.

Thank you for reaching out to us. We acknowledge the challenges you’ve encountered, and we are committed to resolving them promptly.

To assist in reviewing your transaction, we kindly request the following details:

1.Your gaming ID:

2.Date of the transaction:

3.Time of the transaction:

4.Amount involved:

5.Payment system used:

6. Screenshot of the transaction (if possible):

Having this information will enable us to investigate the transaction efficiently and address any concerns you might have. Once we receive the necessary details, our team will promptly review your case and get back to you with relevant information.

To keep your personal information private, please contact us at public.relations@1xpartner.com and send your data there

We look forward to resolving this matter for you.

Best regards,

Alex, the 1xBet Team

My problem was not resolved so why your team show here my problem was resolved... Many time share email but your team can't take any action I'm very disappointed from your team newly registered of your application for long term but now I can't use your application.

Resolved

This complaint has been resolved automatically due to user's inactivity.