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World Poker Tour (WPT) Customer Service Phone, Email, Contacts

World Poker Tour (WPT)
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1.6 29 Complaints
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World Poker Tour (WPT) Complaints 29

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3:35 am EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I'm a regular on WPTG, I have millions of hands online, I'm a diamond Commerce Casino player, I have over 60k hands on the 6max tables there on WPTG and a bunch of hands in tournaments too. I hit a straight flush and was owed a $300 jackpot. The moment I hit this hand, my poker client completely froze, this has never happened before in over 60k hands. I...

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7:49 am EDT
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World Poker Tour (WPT) Online poker

must be a programme at there end as it consistantly gets out of rubbish crads to make flushes, 4 of a kind - It seems as if it makes the bot (or their person) win evrytime without even trying to conseal it. Last hand that knocked me out was 5 n Jack offsuit, I have AK hearts - raise, then all in, and and the other two fives come out on the turn...and this happens evrytime I play...

Desired outcome: Warn new players that this is the case and not to spend money with them.

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William R Harbour
, US
Sep 18, 2023 12:51 pm EDT

I completely concur!

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1:44 pm EDT
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World Poker Tour (WPT) Poker site

I play just on the ring games, and in the past have purchased chips. I see that there are a few players playing multiple sites at the same time, and these players win continually with bad beats. Some times I just sit and watch without playing, and countless times they have sent other players to buy more chips. There's 0% chance this particular player can beat me without seeing my hand. They are usually at the higher stakes tables. He or another house player take most of my chips, and I have to go to a smaller table and try to win some back. I refuse to buy more chips at such a rigged site.

Desired outcome: I have probably lost 3-5 million play chips from these two players.

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Is World Poker Tour (WPT) Legit?

World Poker Tour (WPT) earns a trustworthiness rating of 89%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates World Poker Tour (WPT) highly, which means their services are pretty reliable. Despite this, their 13% complaint resolution rate raises questions. We recommend users check reviews and complaints about World Poker Tour (WPT) to understand what to expect from them.

We found clear and detailed contact information for World Poker Tour (WPT). The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Worldpokertour.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Worldpokertour.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Worldpokertour.com you are considering visiting, which is associated with World Poker Tour (WPT), is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for World Poker Tour (WPT) have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

World Poker Tour (WPT) website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • World Poker Tour (WPT)'s complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 13% of 0 complaints being resolved.
  • World Poker Tour (WPT) protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • While World Poker Tour (WPT) offers various gambling services, it's important to be aware of the potential risks and consequences of excessive gambling. If you feel that you may have a gambling problem, seek professional help immediately.
  • We conducted a search on social media and found several negative reviews related to World Poker Tour (WPT). These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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7:49 pm EDT

World Poker Tour (WPT) Programmed Game

Okay you win, your games are so programmed it is ridiculous, I just played another 40 games of no money and it was 90% of the hands went to the larger stacks. the 4 of a kind and the river loses were incredible. Your programmed games have officially taken the fun out of the rgame and I am no longer playing a single hand. YOU PEOPLE ARE DISGUSTING.

PLEASE: REMOVE MY PLAYER EVERGREEN 1 PERMANTLY.

Had enough of your garbage !

Desired outcome: Remove my player permantly from WPT

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Billy Scull
, US
Nov 19, 2022 12:55 am EST

You are cheating. The slot machines say you have 100 free spins. Bs. I lost 5 million dollars on that bs. That is the 5th time that happened. Please credit my account. Thank you !

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8:45 am EDT

World Poker Tour (WPT) Fixed !

HOW I mean HOW does WPT get away with fixed programming on a poker site ? Is there someone getting a pay off ...Really ! I have never seen such prorammed hands on rivers and 4 of a kinds given out on a regular basis. the larger stacks win 87% of the time ? Is there not someone whp can audit the program ? This is so disgusting. They have takne a past time away from me and I am sure many many more. I will no longer play for real money as it is so fixed. My GOD how are they getting away with this ? Okay put in your default answer as it is all random computor, BULL ***** and you know it ! If you want to move the time on the game to make the hands go faster put in better time limits ?

Desired outcome: fix the bloody computor fix ! It is pretty simple.

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1:21 pm EDT

World Poker Tour (WPT) Programmed Game

I have played a few different Poker sites over the years. I have never been so disgusted how WPT fixes the game to speed things along. My friends and I have charted this game for a year now. if you have a lower stack of chips 87% of the time you are going to lose.

If You have A/8 Clubs and the bigger stack has A/8 Hearts there is going to be a run of Hearts. Oh it works when I have the chip lead as well so it is not like I am losing when i do have the larger stack as that is not the point, If I have a large chip lead and have a 3 and 7 I will go all in as everytime odds are 87% of the time I will get a 4/5/6. or a full house. It is so fixed mostly for the River it is disgusting. What a way to wreck a game.

Oh I know I will get the default reply, They do not do that as it is all computor generated.

BULL !

Desired outcome: STOP the Random fix !

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11:39 am EDT
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World Poker Tour (WPT) Prioritizing chip leaders

I have played this game for a long time and watched closely and litrally followed and noted with a few friends the percentage of how the game 90% leans toward chip leaders when playing. It takes the enjoyment out of the game. This is fixing the game for it to move quicker which is not right ! If you play tournaments and have the low stack you will be out, As they make sure the River always go to the higher chip count.

Desired outcome: Take the fix out !

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5:51 am EST
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World Poker Tour (WPT) Poker

Playing poker on this site is an absolute joke! I deal Texas hold ‘em 5 nights a week professionally so I see thousands of hands weekly. The runner runner suck outs, the one outers, quads ect are a minimum of 3 times normal odds. I don’t really know what their motivation is but without any doubt it’s not a legitimate randomized software. Don’t waste your time or money.

Desired outcome: To save potential customers time and money.

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Whattttttttt
Winnipeg, CA
May 08, 2022 1:27 pm EDT

I agree 100% If you have an A/8 Clubs and go all in the Larger stack of chips has an A/8 Hearts there will be 3 straight Hearts. I am thinking it is to move the game along as that is the only thing I can make of it.

Really Disgusting !

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7:30 pm EST
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World Poker Tour (WPT) Continual disconnect

I continually get disconnected from WPT. I've used three different browsers, Google / Firefox and Micrsoft Edge. I log in through Face Book My User ID is Rem222.
No warning, screen goes dark. When I log back in WPT connects fine. It's aggravating when I'm in a good hand and poof, I'm disconnected.

Any suggestions?

Desired outcome: Stop being disconnected

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10:03 pm EST

World Poker Tour (WPT) unethical behaviour

too many occurences to list the site is a scam and i cant believe i paid a second time to play no need to take my word and what a joke there was an issue with the site so i contacted the only people available and they wanted me to pay 2$ to talk to anEXPERT haha go you know what to yourself

Desired outcome: none other than stop screwing people

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6:40 pm EDT

World Poker Tour (WPT) WPT online

The useless constant adds keep interrupting the game

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10:16 am EST

World Poker Tour (WPT) Names of Players

Names like Shooter and Glock on boys who are shooting up schools should not be allowed. I find it so offensive that WPT would allow this. Please put a restriction on violence. All of us have an obligation to minimize violence. Young boys seem obsessed with guns, draw blood and bullets and threatening to kill people.

Allowing these names is contributing to fantasies of young boys.

Stop it!

Desired outcome: Stop allowing violent names of young boys

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5:24 pm EDT

World Poker Tour (WPT) With sucks and it's rigged

I have played poker for 30 years and the winners and the hands they play can only be explained one way... Rigged... I have seen up to 20...4 of a kind in just 3 days...In 30 years i've only seen 2... I see countless times where one person at a table is absolutely unbeatable no matter what crappy cards they play and I have gone weeks where I am dealt 2..9 3..7 and never any pairs... But if I sit out strangely I get the winning hand... I've been beaten 20 hands in a row by a person playing [censored] cards and getting the only card they need to win every single time... This is just crap and if you play the goal is to fleece you by getting you to pay for worthless dreams of maybe getting a win... Its pathetic and a complete sham... Dont waste your time and dont fall for the rip off... As my grandfather said [censored] in [censored] out...

Desired outcome: That no one uses this sham site

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TX Girl
Texas, US
Aug 31, 2022 9:55 pm EDT

My experience was the same! I even PAID and joined the Club WPT. It's a rigged joke as well. What site do yall play on now? I've been playing on the Poker All Day, but it's so rigged it's no use in playing. I play because I enjoy the game, but these sites make it such an unpleasant experience. Thanks,

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Whattttttttt
Winnipeg, CA
May 08, 2022 1:30 pm EDT

You have said exactly what happens on a regular basis, It is disgusting they can get away with this. All my best hands are when I am sitting. I can have a A/K Hearts and the other guy goes in with a 2 and odds are he will win the hand.

It is disgusting, Unfortunately they do not care as they have 1000's and 1000's players either who do not care or have not figured it out !

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6:01 am EDT
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World Poker Tour (WPT) Prizes won

Is it worth it to complain? Please let me claim my prizes or I will drop from vip back to basic membership plan.

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2:44 am EDT

World Poker Tour (WPT) wpt for fun on line

Hi I have been experiencing tech. Problems for a couple months now.In the middle of hands mostly, the game keeps cutting out. I also notice the play wpt sign is flashing this might be the problem. I love and play and win daily. Please look into problem. My end everything is always full conections with internet thanks daniel (oh-sheet) I have lost big$from this but thats ok I win daily anyway. But feel free to replace if possible!

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9:11 am EDT

World Poker Tour (WPT) The algorythms on this site are 99% in favor of wpt and they will not answer my calls ( on phne for 3 hours never got an answer)

I have been playing poker online for 20 years and never hve i seen a more screwed up place and they will not pay me my winnings, just a few dollars but still my winnings!, tehy wontanser the ph9ne. Bad beats 8 ot of ten rivers. I am going to report them to the nevada gaming commision.

Desired outcome: 2 MONTS REFUND OF $27.95 AND THE WINNINGS FROM 2 TIMES IN THE MONEY

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9:21 pm EST

World Poker Tour (WPT) Pay a monthly fee yet in most big tournaments get kicked out

They have different levels of membership. They say that the people that don't pay for their diamond memberships can play and win in big money tournaments. The problem that arises is that in these big tournaments you end up having what they say are technical issues. . I get booted out and then when I can't get back in a certain amount of time I am kicked out This has happened several times. I can see other people playing so sight not completely down They are frauding us by making us buy membership with a promise of being able to win large amounts but realistically I believe they only allow there higher players win not only by kicking us out but also through algarisms

Feel free to contact me

James Clark. [protected]

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9:18 pm EST
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World Poker Tour (WPT) Cashing out winnings

I was a member for 5 months, built up my winnings. Went to cash out, they told me I had to open a PayPal account, I did. Attempted to cash out again, they told me I had to verify my account by sending valid I.D and proof of address. I emailed it to them, waited one week and attempted to withdraw my winnings, couldn't, I called support, they said my account isn't verified. I have fought with them for 3 months sending the documents 16 times and my account is still not verified. They simply delete my emails and say we haven't received anything. I spent over 6 hours on the phone with their support team all the while sending them what they requested even responding directly to their support emails. To this day I haven't been allowed to cash out my winnings. Now I'm told you only have a specific time to cash out or lose your winnings. That's where it's at now. They took all my winnings and stole it. I reported this to State if California Attorney General's Office, FBI, for fraudulent Activity and haven't received an email back responding to my claims of fraud. So Good Luck if you choose to join. They will [censored] you out of every penny. Someone has to pay Vince van Pattens salary because he's a terrible announcer and a worse poker player.
Complete [censored]in Scam

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6:24 pm EDT

World Poker Tour (WPT) About club wpt poker

I do not believe there dealing program to be 100% random! I have asked them to just state that there dealing program is 100% random at all times and they will not state that? I have heard they can do as they wish as there site is for entertainment purposes and they are not regulated. Who regulates the site? They just get to go unchecked? I believe they have sub routines in there dealing program in order to keep there paying donks happy! Something stinks bad there, I have been playing on line poker since 2005 and I know there site is corrupted! How they do it I can not say. Someone needs to verify there dealing program is 100% random, other sites have independent companies that verify the dealing program is random at all times.

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Amazingone
, US
Dec 23, 2022 1:06 am EST

It is quite obvious that there are things that can be done much better on on this site. So instead of me trying to play with any other emotion than for love of the game. I find myself predicting what is going to occur at specific times, and in most instances my prediction is correct. Like I said it is quite obvious. Since the choice is mine to stay or go, it becomes easy to decide on not being angry at these reoccurring flaws.

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1:54 pm EDT

World Poker Tour (WPT) interruption WHILE PLAYING.

On numerous occasions while either making a bet or raising with winning hand my mouse all of a sudden while clicking I get stopped. lose money..change tables reserve gone.

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Overview of World Poker Tour (WPT) complaint handling

World Poker Tour (WPT) reviews first appeared on Complaints Board on Aug 25, 2011. The latest review WPT Global was posted on Nov 11, 2023. The latest complaint Dog with congenital issues was resolved on Nov 06, 2014. World Poker Tour (WPT) has an average consumer rating of 2 stars from 29 reviews. World Poker Tour (WPT) has resolved 4 complaints.
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  1. World Poker Tour (WPT) Contacts

  2. World Poker Tour (WPT) phone numbers
    +1 (949) 225-2600
    +1 (949) 225-2600
    Click up if you have successfully reached World Poker Tour (WPT) by calling +1 (949) 225-2600 phone number 0 0 users reported that they have successfully reached World Poker Tour (WPT) by calling +1 (949) 225-2600 phone number Click down if you have unsuccessfully reached World Poker Tour (WPT) by calling +1 (949) 225-2600 phone number 0 0 users reported that they have UNsuccessfully reached World Poker Tour (WPT) by calling +1 (949) 225-2600 phone number
  3. World Poker Tour (WPT) emails
  4. World Poker Tour (WPT) address
    1920 Main Street Suite 1150, Irvine, California, 92614, United States
  5. World Poker Tour (WPT) social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
World Poker Tour (WPT) Category
World Poker Tour (WPT) is ranked 24 among 86 companies in the Gambling category

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