1xBet review: 1xbet: no response for 7 days after submitting id verification documents

am writing this out of frustration because I feel completely ignored by 1xBet's customer support. I simply wanted to change the document number on my registered account.

Here is exactly what happened:
I contacted 1xBet customer service, and their support team instructed me to send an email with specific documents and a selfie for verification. I followed their instructions to the letter and sent everything requested using my registered email address on October 28, 2026, at 09:30 AM.

It has now been seven days, and I have received absolutely zero response or updates. Not even a confirmation that my email was received.

I completely understand that identity verification takes time, but the lack of communication is incredibly frustrating. I am stuck in limbo right now and just want to know what is going on with my request.

My Account Details:

· Account ID: [[protected]]
· Registered email:[[protected]@gmail.com]

I am posting here in the hopes that a 1xBet representative will see this and escalate my case. I have all the screenshots and email records proving I followed all instructions.

I would really appreciate it if the relevant team could just give me an update on my verification status and process my document change soon.

Thank you.