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CB Gambling 1xBet 1xbet/account blocked with 879.42 euros
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1xBet review: 1xbet/account blocked with 879.42 euros 504

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Author of the review
3:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
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My account with 879.42 euros has been blocked since 04/25, I have returned an appeal form that asked me to wait 72 hours, after 72 hours, 1xbet sent me a new message asking me to wait another 72 hours.
Before that, 1xbet had already required a series of documents, all of which were delivered. (Photo of the identity card, photo of the holder holding the identity card and photo of the holder holding an ID card next to the email conversation on the computer). All this process only occurred after a withdrawal attempt. Long time. I wait for your help.

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Aug 31, 2020 6:05 am EDT
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CY

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Dear @Enner250,
Specify please did your issue resolved? Did you withdrawn your funds?

Best regards,
The 1xBet Support
Jun 12, 2023 4:21 am EDT
1xBet customer support contacts
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CY

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Hello!

Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation further the fastest way

All the best,

The 1xBet Team
Nov 06, 2023 2:37 am EST
1xBet customer support contacts
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CY

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Hello!

Thank you for reaching out to us. To assist you with this case, we would need some more information on this situation from you. Please don't send any personal data nor information regarding your transaction, as it could be used by scammers (if you can, please delete all the personal data from your review), and contact us at public.relations@1xpartner.com so that we could help you with your situation

All the best,

The 1xBet Team
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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504 comments
Add a comment
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Ahmed Shawky676
, US
Dec 07, 2022 7:01 am EST

I made a deposit on 1/12/2022 at 12:53 am , through Vodafone cash service with amount:30L.E , and I received nothing till now and it has been 16 hours since the deposit is made

1xbet account: [protected]

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sandesh sapkota
, US
Dec 07, 2022 8:18 pm EST

Help me to link my phone number.So I can deposit my money to bet on different games.

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rex0239
, US
Dec 03, 2022 4:36 am EST

yearstarday i deposited 1000 taka by bkash. but operator rejected my deposit. i sent several mail stating my problem and proofs. but no response from support team.

player id- [protected]

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hanif238
, US
Nov 30, 2022 2:09 am EST

ive ben deposit at 14.00 LT ,IDR25000 and its ben rejected. but it deducted my bank account

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Daniel Chow
, US
Nov 29, 2022 10:55 pm EST

I deposit 3.6 million rupiah at 6 pm and still havent got it in my wallet i already contacted the customer service but got no response at all please solve this problem and i already email the 1xbet info

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Ayumi123
Medan, ID
Nov 29, 2022 9:00 am EST
Verified customer This comment was posted by a verified customer. Learn more

I transferred 10 hours ago, but my balance didn't add up, I've emailed many times but no answer, and they say my deposit is rejected

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PraveenGouda
Raichur, IN
Nov 23, 2022 6:34 am EST
Verified customer This comment was posted by a verified customer. Learn more

I did 530₹ Payment through Mobile banking service (MBS).

Date :- 17/ November / 2022.

Timing :- 4:00 pm (evening)

I did payment through Mobile banking service, and I also contact customer service they are not responding in chats, phone calls,..

And also complained in email still not responding. Please resolve my problem.

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Rj Gaming
, US
Nov 22, 2022 9:29 am EST

Dear sir earlier 1 of my bet was lose because urs authority tell me that goals after 90 minutes is not approved by our authority but today in one of my bet 1 team score after 90 minutes n urs authority shows that the bet was lose ,why sir

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vishnu maloth
karimnagar, IN
Nov 19, 2022 8:41 am EST
Verified customer This comment was posted by a verified customer. Learn more

i have deposited and played with money and after somedays i have applied for withdrawal but its rejected continously they asked to contact security department of 1xbet but no proper reply from them

i have submitted all the documents they asked no proper reply and they not approving my withdrawl

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Rj Gaming
, US
Nov 19, 2022 5:42 pm EST

Inform all the details earlier but no response

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ik tipu
, US
Nov 19, 2022 11:21 am EST

Dear sir,

With sad to say i have 3 deposit pending in 4 days, i want to contact 1x transaction support but i cannot reply in 4 days, i think 1xbet want to fraud with client, can i get any solution?

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Mr Poker
, US
Nov 20, 2022 2:09 am EST

I am Prosun Das

My Bet id is [protected]

I was cashout 2400 BDT from [protected] to your Fast Nagad agent number [protected]

TrxID: 71JHMEEL

Date: 09/11/2022

Time: 11:27 PM

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AakASh
, US
Nov 19, 2022 6:49 am EST

I requested for money withdrawn but it was rejected and they asked for my national id or documents. I have sent the documents 10 times but there is no response.

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Rj Gaming
, US
Nov 15, 2022 4:02 pm EST

I am complaining about my withdrawal amount not received u urs authority but it become more than 10 days n sill u u not responding if I receive the amount than why I will write u mail again n again if possible than return the amount in my I'd I provided u all the details which u demand from me

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Kader Molla
, US
Nov 15, 2022 10:04 pm EST

Player ID:[protected]

Transaction ID:71JGR1JV

Client namber:[protected]

Agent number :[protected]

Time and date: 05:53pm 9/11/2022

Amount :300

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Gopal Giri
, US
Nov 12, 2022 10:42 am EST

Why u r not solving the problem of pending match ,u r not respond me because its became 2 days I am telling urs authority to solve tha pending result of the match if the match is cancelled then cancelled the bet

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DanBenDa
, US
Nov 12, 2022 7:55 am EST

Apparently I found the correct channel for correspondence and received my withdrawal. Thank you.

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Amish raj
JEHANABAD, IN
Nov 13, 2022 3:02 am EST
Verified customer This comment was posted by a verified customer. Learn more

My deposit is successful but not showing money in account

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Hemant Rathore
, US
Nov 08, 2022 3:37 am EST

I have deposited Rs 1500 through phone pay and created the deposit request for the same as well,but till time amount is not reflecting in the account.kindly do the needful ASAP.

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Kaosar Hossain
, US
Nov 06, 2022 9:12 pm EST

1. Player ID: [protected]

2. Transaction ID: 71IQUYNI

3. Clint Number- [protected]

4. Agent Number- Nagad - [protected]

5. Time - 07:21 PM

6. Date - 28-10-2022

7. Amount - 20,000 Taka

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Gopal Giri
, US
Nov 04, 2022 6:46 am EDT

How long u will take to solve the problem sir

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Gopal Giri
, US
Nov 04, 2022 6:58 am EDT

Dear sir the match of COPPA ITALIA SERIE D of 2nd of November 2022 ,starts at 7.15p.m between LAMEZIA TERME VS CITANOVO CALCIO result is still pending in urs site ,I attached the bet slip also please look after this matter its became 2 days I m complain about this matter u urs authority but...

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Veera Vinay
, US
Nov 05, 2022 8:03 am EDT

In any other app if any match draw.

then the amount ,will be refunded . But in the 1x bet app we don't received money in the pro kabaddi.

We want response from you. Or this is a fake app tell me we will stop using 1x bet app... Then we will choose another app like dafabet, sizzbet... E. T. C...

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ajay yadav
, US
Nov 06, 2022 1:36 am EDT

I deposit money 30 oct

350 inr , but while creatiyrequest i got error

No costmer care is responding

help me

My 1xbet id:[protected]

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Ijlal Khan
, US
Nov 06, 2022 12:57 am EDT

Sir I deposited money in mu 1xbet account through bank transfer. But I didn’t recived my full amount that I deposited please send me my remaining deposited money to my 1xbet account.

mohamed bangura
mohamed bangura
, US
Oct 29, 2022 7:00 pm EDT

[protected] This is my bet slip number . Can you pls check the last game that I put win in favour of padaborn vs werder Bremen

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Wani Waseem
, US
Oct 29, 2022 9:48 am EDT

I deposited sum of 350 through phone pe but didn't get credited to my bet account.It says it will be credited within 5 hours but still didn't get credited.Please resolve this ASAP. I have attached image of transfer also ...

Thanks

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Ijlal Khan
, US
Oct 30, 2022 9:20 am EDT

Sir I deposited 1250Pkr to 1xbet through bank transfer but i only recived 500 please send me my remaining money to 1xbet account

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Sheuly Begum
, US
Oct 26, 2022 3:41 pm EDT

My player id-id-[protected] the 1xbet team rejected my withdrawal after they tell me email to the security team after I email they told me some question for verification.i send to the all information and my id verified.. but they say appeal to the website..after I appeal they can not reply me anything...this is totally haressment

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Md Tushar
, US
Oct 25, 2022 5:53 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear

I was deposit 500 BDT in my 1xbet account, bt i didn’t received it, kindly help to refund my money.

Player ID :[protected]

TRANSACTION ID: 718LRJUF

Nagad wallet num : [protected]

CLIENT NO : [protected]

AGENT NUMBER : [protected]

TIME : 8.37 PM

DATE : 19-05-2022

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Md Tushar
, US
Oct 25, 2022 7:50 am EDT

Dear

I waw deposit 500 BDT in my 1xbet account, but i didn’t received it,kindly help to refund my money.

Player id : [protected]

Transaction id : Nagad 718M1TKR

Nagad wallet num : [protected]

Client no : [protected]

Agent num : [protected]

Time : 11.55 PM

Date : 20 MAY,2022

Amount

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Firmino
Tete, MZ
Oct 25, 2022 1:00 pm EDT

During a play of England Premier league —Bournemouth and Southampton in regular time I made a bet that team 2 win with 13 odd. And team 2 won with one goal scored. But at the end o the match it appears that I lost. So can you guys explain how is it possible ?

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Mahadi Serniabad
, US
Oct 23, 2022 3:50 am EDT

Deposit problem

1 . User Id : [protected]

2 . Txn Id : 71GTLGJK

3 . Client phone number : [protected]

4 . Agent phone number : [protected]

5 . Time & Date : 09:56 pm. 01/10/2022

6 . Amount : 500 tk.

7. Screenshot

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Samala Praveenreddy
, US
Oct 22, 2022 9:28 pm EDT

Taking money and not added from my bank side money was safly reached to reciver account

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Christian Ulrich Kouadio
, US
Oct 22, 2022 11:14 pm EDT

Bonjour j’aimerai avoir de l’aide car j’ai fait un retrait de mon compte 1xbet via mon compte Raycash et depuis lors je n’ai rien reçu. J’aimerai bien savoir pourquoi et savoir quand j’aurai l’argent.

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1x_bet_Community_Bangladesh
Dhaka, BD
Oct 22, 2022 8:50 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

#Donot bet at 1xbet it is scaming in bangladesh

I [censored] the company 1xbet, They are scammer, they do not pay withdrawl even they donot add money when deposit, they block the acount with higher amount, they show verious unsolveable cause for blocking like id verificaation, utility bill and then reject it

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Soumane
, US
Oct 20, 2022 12:04 am EDT

I deposited twice using my cih bank account, and i paid to the cih account ( the 2nd October) which is instant but it has been two weeks and still nothing

I contacted all email on 1xbet still no reply

What to do ?

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Imtiaz Xbt
, US
Oct 18, 2022 3:41 pm EDT

BDT Wallet No=[protected]

Tx=71H7XT6L

Nagod Client No=[protected]

Agent No=[protected]

Time & date =12.27 pm ,09-October -2022

Amount =1500

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Bal19888
Shimoga, IN
Oct 16, 2022 7:05 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have added the money to 1xBet account 2 times but money not credited.

Customer is also not responding

If you guys are not credited the money within 12 hrs.

I will file the compliant against 1xBet

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Asif ali
, US
Oct 16, 2022 7:06 am EDT

They receive 4000 rupess I provide all detail but he said only 1 thing we not received money.they fraud many time like this they not return money and delay daily.