The complaint has been investigated and
resolved to the customer's satisfactionResolved Yahoo! Small Business — charge my card after cancellation, refused to refund
resolved to the customer's satisfaction
Yahoo! Small Business
As the owner of the web domain www.knowmyproduct.com http://www.knowmyproduct.com I was very disappointed when after calling Yahoo to cancel this name registration they ran my credit card four months later for another year. When I called to speak with them they were so nice they canceled my service right away. BUT THEY REFUSED TO REFUND ANY OF MY MONEY. So I asked the girl to speak with a supervisor and she hung up on me. The reason I used a service like Yahoo was that their brand recognition meant something to me. It meant that I could trust them. I could not have been more wrong. Instead of knowing my product I guess I should know my hosting companies reputation. Check it out and you will find it is not so great. I would not do business with Yahoo again!