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MyHeritage Customer Care Service

MyHeritage Ltd.‎

PO Box 50
Or Yehuda
Israel - 60250

Customer Support Phone Numbers

+972 180 122 2299(Israel) 1 0
+61 180 073 1768(Australia) 1 0
+43 800 802 582(Austria) 0 0
+32 8002 6102(Belgium) 0 0
+1 844 921 2230(Canada) 0 0
+45 8082 0132(Denmark) 0 1
+33 80 508 0098(France) 0 0
+49 800 589 3922(Germany) 0 0
+353 180 081 7330(Ireland) 0 0
+31 800 240 0013(Netherlands) 0 0
+64 800 995 069(New Zealand) 0 0
+47 8002 4741(Norway) 0 0
+27 800 980 785(South Africa) 0 0
+34 900 838 969(Spain) 0 0
+46 20 889 289(Sweden) 0 0
+1 877 432 3135(USA) 0 0
+44 800 098 8125(United Kingdom) 0 1

MyHeritage Complaints & Reviews

myheritage.com / The change in subscription service terms unilaterally from that we signed upon

Nissim Moses on Jan 16, 2017
When I started to subscribe to my heritage premium plus family tree builder program it included 1 unlimited data storage and unlimited synchronization with family tree on the website. 2. Unlimited data storage of photographs. 3. Unlimited number of articles to be uploaded in separate...

MyHeritage.com / DNA kit

pcsmith on Dec 9, 2016
I placed an order and paid for a DNA Kit on November 9, 2016 to this day December 9, 2016 I have not received the kit. After 1 email and 2 phone calls the story about the dates for back order shipments continually changes. The company stated they will give me a full refund in 3 to 10 day...

MyHeritage / Rip off!

Sam on Jun 7, 2016
I did not like MyHeritage so I decided to cancel my account. I contacted customer support team and asked them to cancel and they promised to do that. Later I received a bill and understood that these guys failed me and never ever cancelled my account! I went online and emailed again, but...

BLS Myheritage LTD / This company charged me for something, but I have no idea for what

Reviewer66663 on Feb 12, 2016
I recently checked my account and noticed that unknown for me company BLS Myheritage LTD took money from my account. I didn’t authorize any payments and it was very strange. As well as I checked reviews about this company and found out that there were many customers, who lost different sum...

My Heritage / Infringement on my Privacy - Unauthorized usage of my photo and data

Cesar Mantilla on Jun 27, 2015
My full name, Photo and related data has been publish on this site without my authority and is also all incorrect. I request my information is immediately remove from this site. I can not request this to the site unless I pay and I am not prepare to pay to remove an unauthorized intrusion on...

PLI*MY HERITAGE_LTD / Removal of monies from bank A/C

Michael Mercer on Mar 10, 2014
Several years ago, I utilised MY HERITAGE (A US Company) to view their service concerning family heritage. I used their information to see what they were offering, ONCE ONLY. I was not impressed with what they were offering, so that was the end of any association with them. I was charged a...

MyHeritage Family Tree / No technical support

Jan Mastenbroek on Jan 20, 2012
All text data has been lost from my family tree, put together using MyHeritage software and services. The backup files held by MyHeritage should contain this data, but does not. MyHeritage technical support has failed to address this issue repeatedly and continues to ignore my plea for a...

MyHeritage.com / Stay away from these guys

They hold your details as it is a family tree. for me they are holding too many details none of which i gave them. i have asked them more than once to remove the surplus details but up to now they have either refused or now they ignore my emails.

My Heritage / Scams

Saying its '' Scam free'' when it is not and giving out too much personal information. Some girl from the United Kingdom a.k.a. UK asking if she wants to hook up

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