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1.3 1516 Reviews

Yahoo! Complaints Summary

112 Resolved
1403 Unresolved
Our verdict: If considering services from Yahoo! with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yahoo! reviews & complaints 1516

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Newest Yahoo! reviews & complaints

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R
10:10 am EST

Yahoo! e-mail account

my email account is lock says my password wont work says my password has been comprimised dont know why but this is costing me problems and money called all the numbers I had for them you only get people in another country that cant speak plain english very poor customer service no response they leave me on hold for long periods of time never answer the phone just want ship you around till you get tired of sitting on phone

Desired outcome: need access to my email account

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M
3:03 pm EST

Yahoo! Missing emails from my in-box

Someone removed every single email from cozy.co. I need them back. Two of them were in-and-out credits involving $150 and $75. They both were removed the day before they were to be applied. Another one involved unnecessary name-calling and descriptive phrases.

Desired outcome: Retrieve all of the messages that included either instructions or conversations.

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M
7:47 am EST

Yahoo! Spam folder

Im. tired of nasty foreign sex crap concerning male privates all in my mailbox. This spam folder is collecting crap and its getting worse. I have deleted it for over 4 months same crap. Now they are sending crap like squirting school. How to enlarge a penis. Sex dating sites with asian women. The while spam folders nasty. Its stupid I have opted out. I have deleted them. Yet these african sex sites are the worst. I really dont want to see their naked bodies. Nor do I want them talking to me. How are they getting my name?

Desired outcome: Clean out spam folders. Gove us an option to permanent ly delete the junk

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P
4:24 pm EST

Yahoo! Stories for you

Is there any particular reason you allowed the nude picture of Eve Babitz playing chess to appear under the Stories for You section of your news feed? Seriously! You know kids see these things. In all the years I've been using YH I have never seen nudity in any form or fashion. Are your people not monitoring what is allowed to appear on your home pages? WTF!

Desired outcome: Take it down. Monitor the posts a bit closer.

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12:20 am EST

Yahoo! Request to update the account info.

Dear,

I am enjoying your services for a long period & I am thankful to you for the beautiful services. After a very long period I faced this issue that when I send Email then my account info get change in the Email received by the other person; My name in account is ‘SJ Singh' but when I sent Email to [protected]@gmail.com then shows ‘Sukhjit Guleria'. Both the screen shorts are attached. You are humbly requested to get check & solve the issue. I will be very thankful to you for this kindness.

Thanks & Regards

SJ Singh

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5:59 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Country fans, people who like n-word buy ungodly amount of morgan wallen tickets

This article by Wren Graves is horrendous. How could yahoo even put an article like this on their site? This article promotes hate speech, false claims of racism and just overall bad.

Thien yahoo has the audacity to say at the bottom.

Our goal is to create a safe and engaging place for users to connect over interests and passions. In order to improve our community experience, we are temporarily suspending article commenting.

I wonder why your suspending article comments...

Desired outcome: Not to be published on any news or site, until a formal apology is issued

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4:20 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Articles I am unable to read that use a feature, "NEXT" to drag things out.

It is incredibly time consuming to only access an article by clicking, "NEXT". I have quit reading anything presented with this format. It is totally useless and am incredible waste of my time. Please change. Please fix presentations so that articles may be read, not clicked through. Thank you.

Regards

Roberta Griffith
[protected]@yahoo.com

Desired outcome: Please fix so that articles may be read, not clicked through.

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6:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Freedom of speech

When will Yahoo enable reactions from there readers concerning yahoo news. I feel that yahoo could care a less what there readers think. Quit stifling your readers. People that have there feelings hurt need to get thicker skin. Also have you ever heard the saying sticks and stones will break your bones but names will never hurt you.

Desired outcome: Turn reactions back on.

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E
12:07 am EST

Yahoo! To much Trump crap.

I know you need to spread the news around the world but can you back off about [censored] Trump. Trump and his gangsters and his family have done enough damage to the American People. You keep have stories on Trump and I am sure there are a lot of Americans want him gone with his lieing bunch of gangsters beside his kids stealing from US. Because of Trumps lies about Covid over millions of Americans died, He did not care and today he does not care. Please back off having news about the worst person ever trying to back our Country down you know who I am talking about. No more Trump news or I will change and not use yahoo on any of our systems at home or at our officies at our corporation. It's time to heal not have Trump rubbed in our faces, I rather have dog crap on my face then anything of Trump and his want to be gangsters and family.
Corona, California USA

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V
9:04 pm EST

Yahoo! unethical behavior

believing that yahoo would not advertise products/companies that were not
reliable and ethical, I have ordered some products you have ordered on
yahoo. Two times I ordered clothing items from different companies. When I
received the items from both companies, they were very cheaply made, some
even had imperfections as sent and they both provided no mailing address,
no customer service address/phone number and essentially I was left with
cheap products with no way to contact the company and consequently threw
them away and did not get a refund. The third item I ordered was a five tier
metal stand with each tier being able to swing out and was for fresh fruit or
vegetable storage. I paid for the item which was $69 and have never received it. And finally the last item I ordered was a small outdoor shed for $100. The money was charged to my account and I have never received the product. I never received an e-mail correspondence from these
companies. I do not at this time remember the names of the companies and the exact dates. I guess I should have learned the first time. I surely
do not expect reimbursement or to receive the products. I just think that
you should be aware that people believe these places are legitimate because you advertise them on your site and I have found that not to be
true. Thank you for listening.

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8:11 am EST

Yahoo! annoying advert from nordace

this advert has been coming up on my homepage now fow weeks and I can not click it off, it is annoying and making me hate ALL adverts! I have tried contacting nordace but they don't reply I send feedback but no one wants to know, maybe you could pay me for having this advert taking over my home page, the only over thing I can think of doing I finding the person that thought up this crap advert and locking them in a room with adverts running 24/7 for a few weeks and see how they like seeing the same advert over and over again, of course I could always report the advert and get it a fine and put the company out of bussiness

Desired outcome: take the advert down and never put it up again!

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1:48 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Yahoo mail yahoo assist

My first email account ever was with Yahoo opened in the mid 2000s, which was marko.[protected]@***.com. In the following decade I opened other accounts as well, but all were hacked, and my information was sold on the dark web.
I had no idea until 2019, but I reported to yahoo the scams being done out of my accounts, as well as the scammers using the accounts to log into my FB and LinkedIn, but nothing came out of it. I even paid for the yahoo assist to help me get the accounts back, but they were not the "tech experts" Yahoo advertised. These were the worst breaches of my personal data to date, even though many more would follow, but I was never informed of them, I actually just found out. All I knew was some scammers had my account and were running criminal activities under may name and my reports were ignored by yahoo.
I have had a third party oversee the first complaint and now under the instruction of the FTC I am doing it again. I have suffered much damage to my personal credit, physical equipment, other data breaches that followed, job lose, etc. all because yahoo hid the whole thing from me. There were plenty of chance to let me know what was going on, but I was treated like property, at least the data was.
I want to see some form of resolution. I get there was a settlement, but I just found that out because yahoo sent me notifications to my emails I reported were hacked! Then they had the opacity to charge me $15 for the new help service that did nothing! In fact that they promised to have a higher up call me back in early October 2021 and that did not happen.
I what reimbursement (even though I only did the service for a few months). I what some reimbursement for the data that's been leaked and for yahoo neglectful actions later. Likewise, I have been promised this and that. I've told my accounts would be at least closed, but I think only one was.
Some accounts have seen 23 different breaches, I need the bleeding to stop. Yahoo may have settled, but that doesn't mean they stopped the horrible practices of unsecure accounts and screwing their own customers. I proved a so many times I was the owner of the accounts, no problem, the thieves came back every time to retake it.
Not like yahoo cared. I am now considering the advice of several agencies, but if Yahoo would like to actually reach me, I can be contacted at

Desired outcome: removal of fraud accounts, rembursement

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5:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! Cocoddy advertises on your site

i have ordered twice and never received products. they say products are made in U.S. and are shipped from U.S. after order was placed the product is in china and still has not arrived months later.

Desired outcome: i would like my product or money refunded with comp

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R
10:38 pm EST

Yahoo! Yahoo comments

Your administering of Yahoo comments is asinine and directly denies freedom of speech. In my case your ridiculous guidelines are being applied on every comment regardless of it's benign content. You are a bunch of bureaucratic liberals.

Desired outcome: Allowing freedom of speech guaranteed by the constitution.

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A
A
ヘスリングマイク
, US
Sep 05, 2022 7:37 pm EDT

I replied to a comment that had the word "feckless" in it.

My reply contained the word "feck" and was promptly rejected.

"Feck" is a legit word.

Your AI needs a spell checker.

ComplaintsBoard
D
1:10 am EST

Yahoo! Midelyo shop advertisement on yahoo page is a fraud site

This site is misleading the public into thinking that you are getting a LED mask. When I placed the order, not only did it arrive weeks past the Halloween date, the company did a "bait and switch" on me. I ordered the product on October 22nd and I received the mask on November 5, 2021. They mailed me a very cheap mask that can be found for $11 at Walmart, not the LED mask that was being advertised. I paid $29.99 plus they increased the price due to "currency exchange" calculations for total of $36.88. I asked for a refund for the wrong mask, and they said I would have to ship it back to China! I am paying for their misleading advertisement? I would want this site banned from Yahoo as it is clearly stealing consumers' money. Who knows how many people have fallen victim to their Bait and Switch marketing. See advertised link:

https://www.midelyo.com/products/halloween-led-mask?spm=239659.Gossip+Girl.index.products_1.1

Desired outcome: Shut this site down and refund my money!

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R
10:41 pm EDT

Yahoo! Yahoo leftist news

Biden is destroying "our" country & you have not stood up. I guess it depends where you receive the agenda of hate. Just think about it! you will go the way of dodo bird as well. I like your word of advice...takes it to comments are not needed.

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6:03 pm EST

Yahoo! The inability to comment on an article

I have been a loyal Yahoo customer for many years, you are my email provider, my news provider, My favorite browser, But this inability to comment after an article that screams out to be commented on needs to be rectified ! Bring back our comment section please . it is our right for freedom of speech . It seems this is too short . PLEASE FORGIVE ME FOR THIS, BUT IT IS THE ONLY WAY TO MAKE SURE YOU SEE AND DO NOT DISREGARD THIS COMPLAINT . THANK YOU

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12:11 pm EST

Yahoo! you have an add of ferris wheel christmas tree

these people are a scam they stole my money and they do not want to refund my purchase, i spent 53 dollars buying a ferris wheel christmas tree and they send me a one dollar christmas tree super small . now they want to refund me 6 dollars out of my 53 dollars purchase, when i said that is not acceptable they offer to give me 11 dollars . this is clearly a scam. please i need help with this.

my email
[protected]@yahoo.com

Desired outcome: i need all my money refunded.

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K
4:00 am EST

Yahoo! Advertising too much!!

I used to enjoy going on Yahoo because it had a quick articles of different subjects relating anything of current events: Covid.But Now I HATE Yahoo it is disgusting every time I go on Yahoo full advertising constantly stops me from reading the Yahoo wasting my time click 5 to 6 times to read the article! GoodBy Yahoo! WORST website! Yahoo only cares about advertising making
Money Not about clients.

Desired outcome: Obviously Yahoo who cares more about advertising for cars and banks than it does about their customers being satisfied and happy that they are able to get the information immediately hthat Yahoo now deleting it from all my devices

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10:57 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! email

I need someone to tell me why in the last month, I am receiving nothing but Republican trash mail. Don't tell me it is random, because if that were the case, I would be receiving other political agendas and i do not. Yahoo needs to tell me why this is happening and what they are doing to block these emails. If this is only being sent to my email from one political party, then this cannot be free speech and is a violation of my privacy. Please respond.
dixon.[protected]@yahoo.com

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Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

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Phone number

+1 (800) 318-0612

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