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Winn-Dixie Stores Customer Service

2
Complaints53
Pending0
Resolved1

Winn-Dixie Stores, Inc.

P.O. Box B
Jacksonville
Florida
United States - 32203-0297

Customer Support Phone Numbers

+1 866 946 6349(Customer Service) 4 0
+1 855 753 6841(Plenti Card Queries) 1 0
Mon8:00 AM - 7:00 PM
Tue8:00 AM - 7:00 PM
Wed8:00 AM - 7:00 PM
Thu8:00 AM - 7:00 PM
Fri8:00 AM - 7:00 PM
Sat8:00 AM - 4:00 PM
SunClosed
Plus

Winn-Dixie Stores Complaints & Reviews

Winn-Dixie Stores / customer service rep

Ro
Apr 13, 2019

On 4/12 I went to do some shopping at Winn Dixie in Zachery La. The store was pretty busy but had adequate cashiers working. I had found some really good buys and proceeded to cashier to check out. When I approached the register the cashier was busy taking selfies. She stopped and started...

Winn-Dixie Stores / cashier

Ta
Feb 22, 2019

Every Sunday morning we shop at this Winn-Dixie because of location. April is the only cashier working. February 17th before church we went grocery shopping. Cashier April has a bully attitude. Never friendly..dirty looks..takes our groceries and handles them aggressive. This happens We...

Winn-Dixie Stores / men's powder

Jo
Feb 16, 2019

This is a widespread problem with ALL Winn-Dixie's stores and maybe Corporate policy. The latest is taking 'Shower to Shower Sport" off your shelves. This s a man's product, not a female product, why? PC? I been a Winn-Dixie's customer for many many years. Don't get yourself involved political...

Winn-Dixie Stores / customer services

Te
Jan 25, 2019

I went into the Covington Winn Dixie and bought a buggy full of groceries only to find that I had to check out in the self checkout. So a process that shouldn't have only took a small amount of time took a lot longer due to the overrides that were required. I was told that "someone didn't...

Winn-Dixie Stores / management

Ka
Nov 12, 2018

I wish I could say I enjoy my experience working at Winn-Dixie being that is my first job, but I cannot. I can describe myself as a very optimistic person that is very reserved and is hard to upset, but going to work every weekend has been miserable. The management at Winn-Dixie i...

Winn-Dixie Stores / unethical behavior and disrespectful staff

Vi
Nov 3, 2018

On 11/03/2018 I came to the store and purchased groceries. When i returned home, I notice that the price that I was charged for the items were not correct according to the deals that were advertised by the store. I arrived at the store around 6:38pm, 32 minutes after checking out the first...

Winn-Dixie Stores / meat and produce labelling

Te
Oct 17, 2018

I need to know, why our local grocery store in La Belle Fl doesn't have all meat and produce marked from outside our country. I do not wish do buy product from outside our country and cant find any labeling on meat from mexico or any other country. I have to ask for this information and...

Winn-Dixie Stores / store coupon

Th
Oct 14, 2018

Hello I went to the Winn Dixie in Destrahan LA. I had received a store coupon from the cashier that printed by the register at the beginning of October. Today I went to use the coupon and it would not scan. The cashier asked the head cashier to help but she was unable to. The coupons are...

Winn-Dixie Stores / customer serivce

Ni
Oct 12, 2018

I was at the store 8924 north military trail, pbg fl (10/12/18 @ 8:30am) girl at customer service is always by herself and the rest of the employees are in their own world. I had asked a cashier if she could call someone to help her, she told me no, then i asked her call the manger. She gave...

Winn-Dixie Stores / deli

La
Sep 24, 2018

I went to Winn Dixie as my go to for dinner when I walked to the deli to get a box of chicken it was 545 and their was no more. I asked if they could get me some and was told that it would take two hours for them to get one 8 piece box of fried chicken to cook. They was rude and...

Winn-Dixie Stores / pharmacy

Ta
Sep 14, 2018

Hi my name is Tanesha Mitchell on 9/6/2018 a prescription was summited to your winn Dixie store in wildwood fl and was not due to be no earlier than 9/12/2018 i received a call saying they dont except my insurance I asked if it could be sent to my regular pharmacist and was told my...

Winn-Dixie Stores / alex

Up
Aug 14, 2018

While shopping at the Military Trail and Okeechobee Blvd. Winn Dixie this morning (Tuesday 8-14-2018) I couldn't find something, I saw a female employee exit the back and so I said "Excuse me, where can I find frozen meatballs with no pork in them?" and the woman said "It ain't my job to...

Winn-Dixie Stores / worms in packaged goods & out of date consumables

Ne
Jul 2, 2018

It's not often i feel the need to complain formally but when it puts my family health at risk i see no prevention. The first incident involved a Bag of Tyrell's Kettle chips which, after consuming the bag in its entirety, discovered has passed it's BBF date. This didn't seem significant enough to...

Winn-Dixie Stores / employee

Ma
Jun 6, 2018

Store #1405, Gretna, Louisiana is the store where I make most of the purchases for my household. Today I had an unpleasant situation with one of your associated, his name is Wynton. I had few problems before with this employee, but I consider it usuals hickups you can have on some day...

Winn Dixie Store # 0326 Tamarac, Florida / hot food section staff simone and store manager larry

Ro
Feb 25, 2018

Winn Dixie Store # 0326 Tamarac, Florida is my local store for 5 years and 2 times had terrible employee and manager situations made me angry enough to take time and make a complaint hoping that this reaches somebody in the company who cares about their customers being treated by employee...

Winn-Dixie Stores / manager and employee making out in the store.

Fl
Jan 21, 2018

I was in your store when my daughter witnessed two employees kissing in a break room. I only noticed them because she had stopped in front the door of the break room, as I walked up to find out what was wrong I seen the employees kissing myself. This is an unacceptable act for my daughter...

Winn-Dixie / i'm complaining about the whole store in deli

Ja
Dec 7, 2017

The whole store has many empty end caps. Rude employees. When I went to the deli a few weeks back a employee had a swollen eye an I had asked what happened being concerned and they told me that they were making that employee work with pink eye. I have also been served there with many other...

Winn-Dixie / management

Pu
Dec 7, 2017

This is ridiculous the management are so disorganized. They have no clue on what they are doing. I've heard bad things from them before but to see if first Hand? It's ridiculous. I asked the manager for a product I'd like for them to carry. He seemed more busy talking to the other manager...

[Resolved] Winn-Dixie / unethical behavior from an associate

Ce
Nov 28, 2017

On the evening of 11/28/2017 I went into the Winndixie in Hammond, La 2302 W. Thomas St to the customer service desk to pick up money from Western Union. The associate that was helping me was having problems with the register she had asked for my ID 2 times at that point I was kinda...

Winn-Dixie / unethical behaviour by store employee and manager at store 2306

Ke
Oct 28, 2017

Today October 29, 2017, my wife and I were treated with total disrespect and unwarranted behavior while ordering at the deli department. I asked the employee to place the wax papers between the cheese slices so the cheese would not stick to each other. At this point she replied angrily, "...

Winn-Dixie / prices are wrong, sales stickers are left up

Br
Oct 7, 2017

This happens to me all the time... today at store2333 it was on the cheese. Sticker says 2.50 for SE cheese I bought 2 of them. I get to the register and it is 2.99 each. They go back and hold up the line and say that sale ended Wednesday. Today is Saturday. They give it to me for the...

Winn-Dixie / meat department

Ra
Oct 6, 2017

Winn Dixie sold me two pieces of Lam shoulder chops on 10/6/17. Store number 0311 in Davie Florida. Manager's name was Winston who refused to gave up his last name. Winston refused to take meat back without receipt; even thought, he could pull it out from the computer by my reward card. So...

Winn-Dixie / the cashier of winn dixie 2411

Mr
Sep 30, 2017

I just want to say that the cashier at 2411 south Pasadena twana is the best I never shop there before, but I can say I shopping there for now on she try her best to pleases every customer so thanks Winn Dixie, me being 79 year old I have never seen or meet anyone as nice as that cashier...

Winn-Dixie / customer service neglect and complaint...

Al
Sep 12, 2017

7915 S. Dixie Hwy West Palm Beach Florida 33405. This is in reference to the location above. On 9/11/2017 around 5pm, I was standing outside this store - at the left entry level- waiting for my husband (who was inside finishing some purchases) when an employee from this store decided to roll...

Winn-Dixie / open during posted hours

Ma
Aug 12, 2017

I frequent the winn Dixie in seffner at MLK & Parsons, fl tonight I was in there and the power went out. No backup generator . We were all told to leave. Not one employee knew what the heck to do, so they told us all to leave and come back tomorrow. There were 20 of us...i chose to go to...

Winn-Dixie / cashier: krystian

Mo
Aug 2, 2017

Went to buy a few items there..Gave cashier my money n she threw my change n my hand like she didn't want to touch my hand. I asked her why would she do that. I also inform her she's not going to get anywhere n life like that. She just smiled told me to have a nice day. I don't believe if...

Winn-Dixie / pharmacy refuse to fill medications

Ma
Jul 17, 2017

Today July 17 2017 around 4:00 in the afternoon. I recently had my foot amputated and Ive had 10 surgeries since feb 2017. Today makes the 3rd time ive been redused by pharmacist Nancy Mitchell to fill my medication after being released from hospital. Miss Nancy claims that I have used...

Winn-Dixie / employees

Je
Jul 10, 2017

This winndixie is the worst winndixie I've ever been to. Me and my husband came here to buy some pizza crust. When I asked one girl her answer was "Its either in the frozen section or I don't know i dont even know if we sell that" (not even offering us to show us where it's at) then I...

Winn-Dixie / hours

Ri
Jun 28, 2017

As an employee of store 51 I feel that I have a right to file a complaint for hours. I work as hard as anyone else and my co-workers keep calling out but they keep getting the hours, I understand that my availability has to be open enough for them to give me hours but as a minor that doe...

Winn-Dixie / everything

La
Jun 28, 2017

I do not know where to start. I must admit that I keep repeating my mistake in coming here, thinking it will get better. Forget that... That ain't going to happen. The store I use on Bloomingdale Ave, Brandon Florida excels at providing that " what am I doing here again"experience...Let...

Winn-Dixie / ice cream

Ca
May 3, 2017

A few days ago I purchased a 28oz container of Häagen-Dazs "dulce de Leche" caramel ice cream. Though it was 8+ $, I thought that I would splurge since I was in FL (live in NY) and it was warm. When I went to eat some of it that evening I noticed that it was icy (crytallized) and had a taste...

Winn Dixie / cannot deliver requested/ordered goods

Va
Apr 19, 2017

Ordered 8 cases various canned del monte fruit. Called ahead and they said they had it. They did not. Had a few dozen canned goods in cart - not the whole order in boxes. Time after time they cannot deliver what they say they will. Benn there and tried this before over the last couple...

Winn-Dixie / lady at register and manager bryson

Fr
Apr 16, 2017

I was in winn dixie buying a cake when i was putting my pin number in i breathed to loud for your employee so she said in a nasty tone is there something wrong with you immediately i was offended and the girl acted like she was going to fight me i called the manager over and this thing...

Winn-Dixie / front end

Ja
Mar 18, 2017

Just terminate someone for no reason. Put them on the schedule knowing you haven't been working there and terminated me on purpose. Didn't call and let me know or nothing. I think this is unprofessional and Marianna Winn Dixie is good at doing this. But it's going to stop I been working...

Winn-Dixie / rude employer and items misplaced

Ma
Jun 26, 2016

When we went to buy some stuff for our family, such as some cookies, we went to one of the tables that were filled with the same brand, and it said Buy one get one free. When we are at home we checked it and saw that they didn't put the cookies as buy one get one free. So the next day we...

Winn-Dixie / tv commercial

Re
Feb 18, 2016

Currently there is an annoying television commercial for Winn Dixie markets with dance and music similar to Dolly Parton's 9-to-5. The commercial is grossly overplayed on WMOR; it has ridiculous dance and lip sync-ing which almost make me retch each time I see it. The stations should be...

Winn-Dixie / cashier and management

Re
Jan 23, 2016

I was given a blank receipt for my $83 purchase. When I asked the cashier for a new receipt she told me her receipt printer was not working and I would have to see customer service. Customer service rep told me she did not know how to re-print receipts. She called the manager and he said...

Winn Dixie / horrible employees

He
May 10, 2015

Today, Mothers' Day, I was in the first "express line" on the farthest left hand side. I witnessed the following as a customer in this line; a young man with over 30 items was allowed to utilize the line against customers' protest. Additionally, after the young man left, a tall...

Winn Dixie / customer service

Ms
Oct 23, 2014

This store custmer service is horrible Faye a cashier located in the Apopka Winn Dixie she is rude they spend to much time chatting an less time helping with customer service issues oh an no need to complain to the manager he brushed me off as if i didnt matter Winn Dixie sucks!!! Ms. Jones

Winn Dixie /Sanders Farms Chicken / rotten meat for the 3rd time

Ex
Mar 22, 2013

On March 3rd my husband and I decided to take advantage of the bogo free sale Winn Dixie had on select chicken pieces. On March 6th, I did as I would normally do and prepared myself for a full day in the kitchen. After making what I assumed was an awesome meal...Within several hours, I...