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Winn-Dixie Customer Service Phone, Email, Contacts

Winn-Dixie
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1.1 275 Complaints
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Winn-Dixie complaints 275

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8:48 pm EST
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This happens on a regular basis and nothing is ever done. The way Brett, the customer service manager talks to several of the girls on the front line is just ridiculous. He thinks his crap doesn't stink and can talk to and treat them like they are garbage. He belittles one of the front end specialists several times when my family was in there. He accused...

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3:57 pm EST

Winn-Dixie False advertising

Winn Dixie Circular Wednesday Jan 31-Feb, 6,2024. Advertisement for Jumbo White Raw Shrimp Peeled & Deveined * Previously Frozen $5.99lb. I went to several WD Stores for this item and NO Store had it. When I asked the person's in that Department when they expect to get the Shrimp everyone told me the same thing "don't expect that item to be stocked because it won't and WD will advertise a special every now and then and NOT actually stock it". I then went to get a "rain check" for that item and they also confirmed the same thing "don't expect it to be stocked.

Desired outcome: STOP FALSE ADVERTISING AND HONOR YOU RAIN CHECKS

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3:36 pm EST
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Ok, now that I've come across the whole "Aldi" thing, I'm realising why a recent request to be contacted back by e-mail submitted via the on-line comments form was ignored. Obviously nobody at W-D cares any more. Why the request? As it turns out, someone who knows little about web coding decided that using proper punctuation within the comments box wa...

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Is Winn-Dixie legit?

Our verdict: Complaints Board's thorough examination reveals Winn-Dixie as a legitimate entity with notable strengths. Despite a 2% resolution rate on customer complaints, which invites a closer look, Winn-Dixie stands out for its commitment to quality and security. Clients considering Winn-Dixie should delve into its customer service record to gauge compatibility with their expectations.

Winn-Dixie earns 91% level of Trustworthiness

Perfect Trust Endorsement: Winn-Dixie achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Winn-Dixie. The company provides a physical address, 3 phone numbers, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Winn-Dixie's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

We looked up Winn-Dixie and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Winn-Dixie has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 2% of 275 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Winn-Dixie's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.
  • We detected that winndixie.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • Winn-Dixie protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Winn-Dixie. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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3:05 pm EST
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Winn-Dixie See grocers original 12 single serve cups

Have made coffee using these pods 4 times they have not brewed or fulled cup with coffee grinds I have tried other pod not a issue with my coffee maker last one filled with water and exploded in my coffee maker it was a huge mess I have used these pods for a long time maybe it is a defective box just bought them 2 weeks ago upc # [protected] I am a loyal Winn Dixie shopper coffee is to expensive to waste

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11:26 pm EST
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Location at 9701 Chef Menteur Hwy, Nov 14, 2023, around. 5:30pm. Your 'BOGO" display near the front of the store. Buy one get one free, mix and match/ equal or lesser value. Which I pick-up. Your Cashier Ms. Marilla (No customer skills) after me(customer) soft spoken voice (politely) explain to her the item (belvita Biscuit )was buy one and get one free...

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1:22 pm EDT

Winn-Dixie Customer services sucks here at this store.

Some of the managers I’ve only spoken to two managers and they are extremely rude! They have no manners. Any time I go into that store there judging customers and talking about us customers and even the employees as well. This store winn dixie by cvs on 54. They have no manners what so ever and they don’t have any human decency. We need managers and employees who genuinely care about the well-being of customers and actually treat us with respect just like we do them. And i thought a work environment shouldn’t have any gossiping? Why is there gossip at this store? These managers love to gossip about one another, and including the employees. They obviously need to go back into management training because these wannabe managers aren’t, they have no clue on how to run a store.

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1:05 pm EDT
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I went into the winn dixie store 2236 and bought a few items I saw a sign that Stauffer frozen meals were bogo I picked up 2 that I wanted. When I went to check out the cashier (pam) told me they wete not on sale she then left her register unattended walked to the isle to check then proceeded to stand at the end of the registers and call me over to show me...

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12:59 pm EDT
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Winn-Dixie Winn Dixie Liquor Store Cashier ( Name- Ana ) Panama City , Fl , West 23rd St

Hi my name is Brandon this is a complaint on a cashier at the liquor store address 3157 W. 23rd S Panama City , Fl 32405 . this just happened a few days ago the cashier at the time was Ana that was to sever me she refused for no reason I contacted the store Manger at the time Michael I assumed he didn't see anything wrong with severing me and he did . the next day I was approached by another Manger about the situation who made me fill uncomfortable a Male when I shop and this Winn dixie all the time and he addressed the issue again not knowing that this cashier has been personally been talking with me outside of work and I feel as if their is something more personal going on with her about me for what I don't know when I have heard her make comments about where I live and where I stay down grading she has also made personal comments to me about personal things that she has no control over .

Desired outcome: open

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1:26 pm EDT

Winn-Dixie Hot foods-package fried chicken to go.

On Wednesday 9/27/23 at 2:20 pm I purchase an 8-piece fried chicken meal. The meal was on sale for $6.99, but once at the self-checkout it scanned $9.99. Showed the cashier my receipt and the ticket on the side of the box of the sale price, she immediately asked that I go to the service desk, I got the difference of $3.00 refunded.

Got home sat to eat the chicken, tasted terrible like plastic had to throw all away. Seems instead of waiting until the oil rest and cool than transfer to a container, oil was transferred still warm. So, the oil picked up the plastic taste. This was not the first time this happened. Please have the hot food manager pay attention to kitchen details so I wouldn't have to complain about the quality of their product.

Desired outcome: Refund of $6.99 plus tax, [protected]

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10:31 pm EDT
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This evening I was shopping at the Winn Dixie in Macclenny Fl.32063, my cart was full and when I tried to Check out there were no open register's open. I saw at least 5 employee's standing there doing nothing but talking to each other. When I asked them to please check me out I was told I had to use the self-check out. I tried to explain I have a kidney...

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9:52 pm EDT
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I am, pissed 😡 ALDIs, bought Winn-Dixie Store and there will be no pharmacy, bakery, and deli department. Employees in those departments, will loose their jobs. I’ve been a customer of Winn-Dixie Pharmacy at Canoe Creek Rd, Saint Cloud, FL 34769 since their opening. I will dearly miss (Mathew Kennedy, Darrell/Darrill Willmore, and Susan) They know me best...

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4:50 pm EDT
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I am a longtime loyal Winn Dixie customer at your Destrehan, La store, and am really disappointed in the decline of the excellent service that once was. All of the good managers have left for whatever reason. Once we as customers have developed a relationship with the associates, they are suddenly gone. In the mornings there is NO one at the customer...

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4:00 pm EDT
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My email address: [protected]@gmail.com Incident took place on Thursday, August 17, 2023, 3pm but this is an ongoing issue. My complaint is not about an isolated incident but an issue I've been dealing with for over a year. A few of my medications cannot have refills and therefore must be called in by the doctor every month. These prescription...

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10:31 am EDT
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I go to this store most mornings around 8:30 or 9 AM and they never have someone there to cash you out. They force you to use the self check out which I totally hate. I ask every time can someone check me out and each time I am told I have to use the self check out. I end up just giving them my stuff and I hope the next time I come in they will open up a...

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5:51 pm EDT
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I was super disrespected by one of your employees at the checkout line. She verbally assaulted my underage daughter and was shouting profanity in front of my 9year old daughter. We were all humiliated. this incident happened today 8/5/2023 at 5:15 pm the cashiers name is Jane. I am a frequent shopper at that store and will not be shopping there until this matter is resolved.

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7:57 pm EDT
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I went to Winn Dixie at 99 Eglin Parkway, Fort Walton Beach, FL to cash in lottery tickets. I went to the customer service desk that was unmanned and waited for service. After approximately five minutes I caught the eye of the person working the self checkout area that told me "She can see you and is in the safe" - that was it, no greeting or when I could...

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8:04 am EDT
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The Store manager Bill Watson was on vacation when sheryl called my a hypocrite and accused me of watching FOX. So after two weeks I go shopping at winn dixie and I even said "hi" to sheryl wanting to let this go. As I was outside in the parking lot getting ready to leave, Bill Watson came up to me and said "I heard you called one of my employees a...

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4:55 am EDT
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Winn Dixie 6257 US Highway 1, Port St John, FL 32927, United States It all started when I asked a simple question to the bakery lady Sherryl. A bud light vendor was putting out a display of bud light products by the entrance to the store. Sheryl was walking by me and I asked her a simple question. I wonder if they are really suffering, meaning the vendor...

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6:34 pm EDT
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The store in Tillman Corner I have been the pharmacy all day long been on hold for as long as an hour went to get my medicine filled this morning and they said they didn’t have it put I could see if another pharmacy has it and they would send my prescription to them so I found a pharmacy that had it and now I can’t get any help in getting someone to answer...

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9:55 am EDT
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All my points were stolen by a Customer Service Rep who has access to every customers records and point totals. They log in to your account to discover how many points you have, write down your phone number, go to the grocery store to shop, enter your phone number into the pad, and all your points are used to buy them food. This is the 2nd time thi...

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About Winn-Dixie

Screenshot Winn-Dixie
Winn-Dixie is a supermarket chain offering a variety of groceries, including fresh produce, meat, seafood, and bakery items. They provide pharmacy services, a deli for ready-to-eat meals, and private label products. Customers can shop in-store or online with options for delivery or pickup.

Winn-Dixie Customer Reviews Overview

Winn-Dixie is a supermarket chain operating in the southeastern United States. They offer a variety of grocery products, including fresh produce, meats, dairy, and baked goods. Customers can also find pantry staples, frozen foods, and household items. Winn-Dixie provides additional services such as pharmacy needs, with some locations offering in-store pick-up and delivery options. The company aims to cater to the local community's daily shopping needs through its physical stores and online platform.
How to file a complaint about Winn-Dixie?

Here is the guide on how to file a complaint or review about Winn-Dixie on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Winn-Dixie in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Winn-Dixie. Mention key areas, transactions, steps taken to resolve the issue, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Winn-Dixie on ComplaintsBoard.com.

Overview of Winn-Dixie complaint handling

Winn-Dixie reviews first appeared on Complaints Board on Mar 12, 2009. The latest review Customer service manager was posted on Mar 7, 2024. The latest complaint unethical behavior from an associate was resolved on Nov 28, 2017. Winn-Dixie has an average consumer rating of 1 stars from 275 reviews. Winn-Dixie has resolved 6 complaints.
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  1. Winn-Dixie contacts

  2. Winn-Dixie phone numbers
    +1 (866) 946-6349
    +1 (866) 946-6349
    Click up if you have successfully reached Winn-Dixie by calling +1 (866) 946-6349 phone number 0 0 users reported that they have successfully reached Winn-Dixie by calling +1 (866) 946-6349 phone number Click up if you have UNsuccessfully reached Winn-Dixie by calling +1 (866) 946-6349 phone number 0 0 users reported that they have UNsuccessfully reached Winn-Dixie by calling +1 (866) 946-6349 phone number
    Customer Service
    +1 (855) 753-6841
    +1 (855) 753-6841
    Click up if you have successfully reached Winn-Dixie by calling +1 (855) 753-6841 phone number 0 0 users reported that they have successfully reached Winn-Dixie by calling +1 (855) 753-6841 phone number Click up if you have UNsuccessfully reached Winn-Dixie by calling +1 (855) 753-6841 phone number 0 0 users reported that they have UNsuccessfully reached Winn-Dixie by calling +1 (855) 753-6841 phone number
    Plenti Card Queries
    +1 (844) 745-0463
    +1 (844) 745-0463
    Click up if you have successfully reached Winn-Dixie by calling +1 (844) 745-0463 phone number 0 0 users reported that they have successfully reached Winn-Dixie by calling +1 (844) 745-0463 phone number Click up if you have UNsuccessfully reached Winn-Dixie by calling +1 (844) 745-0463 phone number 0 0 users reported that they have UNsuccessfully reached Winn-Dixie by calling +1 (844) 745-0463 phone number
    More phone numbers
  3. Winn-Dixie emails
  4. Winn-Dixie address
    P.O. Box B, Jacksonville, Florida, 32203-0297, United States
  5. Winn-Dixie social media
Winn-Dixie Category
Winn-Dixie is related to the Retail Stores category.

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