The complaint has been investigated and
resolved to the customer's satisfactionResolved Whirlpool — lowes does not support thier products
resolved to the customer's satisfaction
First mistake: I purchased a $$$ Whirlpool Water heater from Lowes. I paid an electrician $$$ to install it. It did not work. We placed it back in the box to return it to Lowes. When I returned it to Lowes, Lowes asked me to call a 1-877 number (customer service in India). I was told I was not allowed to return this water heater to Lowes. This item was faulty from the factory. No where on the box does it say "Do Not Return To Lowes." There is a sticker on the tank, but I bought this item in the box, and so my second mistake was trusting Whirlpool and Lowes. Had I read all these complaints about Lowes and Whirpool. I am out the price of the waterheater, paying an installer two times to install a water heater.
Why is Whirlpool still producing this junk? Why is Lowes selling this junk? Can someone stop them from screwing every unsuspecting comsumer?
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