Webroot Customer Service

Webroot Inc.

385 Interlocken Crescent, Suite 800
United States - 80021-8062

Customer Support Phone Numbers

1800 772 9383(Head Office) 1 0
1800 303 386(Ireland) 1 0
+1 303 442 3813(Head Office) 3 5
+1 866 350 6089(Sales) 1 0
+1 800 870 8102(Business Customers) 1 0
+1 866 254 8400(Business Customers, Sales) 1 0
+1 858 652 4800(BrightCloud) 1 0
+1 650 292 6600(San Jose, CA) 1 0
+1 858 652 4470(San Diego, CA) 1 0
+44 203 349 2399(United Kingdom) 1 0
+353 16 307 604(Ireland) 1 0
+61 280 711 900(Australia) 1 0
+81 345 886 500(Japan) 1 0
San Jose, CA
550 S. Winchester Blvd, Suite 200, San Jose, CA 95128

San Diego, CA
4655 Executive Drive, Suite 500, San Diego, CA 92121

United Kingdom
24 Orient Way, Derby DE24 8BY, United Kingdom

Zenith Center - Tower A, Level 14, 821 Pacific Highway Chatswood, NSW, Australia, 2067

Am Winterhafen 13, 2nd Floor, Linz, Austria, 4020
3-13-18, Minami Aoyama Minato-ku, Tokyo 107-0062, 313 Minami Aoyama 8F

Webroot Complaints & Reviews

Webroot — having to much trouble with it

having to much trouble with it i just want my money back. #E000022561367. i'm not happy with this please refund my...

Webroot — unauthorized renewal

I did not authorize renewal, am not signed up for renewal and received charge of $39.95. Now I have the burden of time...

Webroot/internet Security — cannot uninstall

Trying to install new protection software and cannot due to Webroot Internet Security that cannot be uninstalled...

Webroot Spyware — cancelled 12/09 and need refund for 1/10 charges of $40.35. tried for hours on line without success.

Sent a letter of cancelation on 12/09/09 of the Webroot spy sweeper. I no longer wanted the service. I just recieved my...

Webroot Spyware — renewal op out

on nov 09, webroot software took out $64.82 from my checking acct. that i did not authorized. after thanksgiving...

Webroot — poor service

I ordered their 24/7 antivirus removal. When I called for service they told me that I had to make an appointment a week...

Webroot Spy Sweeper With Antivirus — false cashing in of $127.45

On June 16, 2008, I bought the webroot spyware with antivirus to protect my home computer for $39.99. When activating...

Webroot Software,inc. — webroot renewed the software w/o our approval and charged our credit care two (2) times for $59.95 or a total of $119.90

In November 2009, we cancelled our Webroot. On Dec.2, 2009, we received our credit card statement and Webroot had...

Webroot Antivirus W/spy Sweeper — deactivated keycode

My fault: loaded Antivirus on (3) personal computers in my home. After running this way for over a year, Webroot decide...

Web Root Spy Wear — credit card renewal/spywear did not work/ computer crash

Webroot did not work. My computer is completely gone. Had to buy a new one. And now I recieve a message that you will be...

Webroot Antivirus With Antispyware — automatic renew without my knowledge

I bought Webroot AntiVirus and AntiSpyware one year ago (8/19/09) should be good for 3 computers, then my old computer...

Webroot — credit card theft

My Webroot subscription ends a week from today. I received an email from them saying "I will automatically renew my...

Webroot — unauthorized auto renewal

I received an email on 11/4 stating that my credit card wopuld be charged for $39.95 for auto renewal of Webroot'... — charged my acct. wrongly

My checking account was debited on Oct.16, 2009 in the amount of $33.02. My statement did not say by who or for what...

Webroot Antivirus — bad support, bad product

Webroot Antivirus with Antispyware virus program is a 45 dollar rip off. After numerous tries to download thier update...

Webroots Spysweeper — horrible service / no support

I have used Webroots for years, and also advised many of my friends to purchase it. The product has worked OK. It doe...

Webroot Software — debited my bank account without my permission

This company debited my account with out my permission. I called the phone number on my bank statement and all i get wa...

Webroot — defective product

I've purchased a renewal of webroot on line version 6.1.128 and have had nothing but problems with it - must...

Webroot Spyware Anti Virus — cancel me then charge double

HORRIBLE CUSTOMER SERVICE AND "BAIT AND SWITCH" SALES TACTICS On a 2008 trip out west, a Virus engulfed my laptop, at...

Webroot Spyware — cant remove

I used the Webroot software for a year. It seemed to work ok, but it was very very slow. I goy very tired of the pop up...

Webroot Software — can't get refund and don't have service

I ordered online and my computer went down so I asked to put it on hold till I got another then when I called to start...

Webroot Spysweeper — poor technical support

I've been a paying customer of Webroot's Antispyware for many years. It was recently extended into a full...

Webroot Antivirus With Antispyware — autmatically charged credit card without permission

An annual renewal fee was charged to my credit card without my permission. Upon discovering this charge I called Webroot...

Webroot Spysweeper — auto-renewal without permission

I just got an email that Webroot had automatically renewed my subscription, without my permission I had already taken...

Webroot — poor customer service & no refund

I puchsed a subscription to Webroot protection software last year and they place me on auto renew without notification...

Webroot — fraud and cheating

I renewed my subscription to Webroot Virus protection. They placed me on automatic renewal, of my subscription, without...

Webroot Spy Sweeper — won't honor thier 30 day guarantee

Thier Spy Sweeper antivirus software box states they product has a 30 day guarantee. I loaded it into a professionally...