I elected to purchase the premium version of the 360 security recently because it was offered at a significant discount by the company. It offered a $7plus per year for a 3-year license;making just over $21.i was surprised to receive an invoice for over $39. Even the corresponding offer of a 3-year license for 3 computers was offered for just less than $30 in the offer.
I have contacted the customer service desk explaining the situation and requesting a remedy and nothing was done. I am not even getting responses to my complaints any longer.
This site railroads you... - I inadvertently clicked on this site and they are holding me hostage to purchase the software. I tried everything to delete this from my office computer. They give a bogus website that doesen't exist. Please email me if you know how to contact this company.
02/19/09 I was on my computer. Went online briefly. Logged off of E-mail. Closed out. Had to go on quick...
I paid for the program Antivirus 360 to protect my computer, this program was downloaded to my computer. It was paid for through my credit card and it was paid for a year of protection.
The program only lasted for 40 days and deleted itself off of my computer.
I have called this phone number that was on my credit card which [protected], to get some support on how to correct this problem or get a refund back. I just get a busy tone, I would like to get this program back to protect my computer or get my money refunded back for the program that became unavailable to me on my computer.
Would please contact me as soon as possible with a response to my problem.
Today (3/16/09) while I was using my computer an alert message appeared stating that 27 virus could be...
i purchased the antivirus 360 software for $99 as a one time purchase received an email with a registration no. tried it nothing happened my computer was no different sent them an email requesting my money back got another email confirming it would be seen to told to wait 48 hours meantime checked my credit card and they had taken $156 without my knowing have heard nothing since and money has not been refunded as i am only on a pension i cannot afford to just lose money like this am very upset thought i could trust these people all i want is my money back i also suffer from depression and this is a very upsetting thing to happen to anybody could you please fix this up and they should not have taken more than they said thankyou please get back to me so i can have faith in the internet again my email address is [protected]@live.com.au hope to hear from you soon
After the software took control of my computer and filling me full of inaccurate information pertaining to the supposed viruses my computer contained, I submitted to the pressure I was under and purchased the Antivirus 360 software. Thinking my computer would suffer irrreversible damage due to all of the viruses that this software said that I had, and because I could not get rid of the pop up windows that took control of my computer I had no choice but to pay the one time fee of $60.00. So I thought... Within one month my debit card was charged the initial $60.00, then a couple weeks later two charges appeared on the same day for $19.99. So now I am up to $99.98 and know of no way to contact the company to resolve this problem. Can they not be held liable for false advertising and/or computer kidnapping? When the pop up alerts started to appear I could no longer use my computer until I paid for the software. I was held captive!
Seriously, the software is no good and I am being swindled out of money every month.
What can I do?
I too had been scammed on Feb. 10th. While surfing the web this Anti Virus thing poped up on my screen...
I should have read all of the complaints on this sight first. Same thing guys, I was scamed by this AV360, and now I can't find out anything about them. One of these days.I ended up getting ParetoLogic to aid me, they not only cleaned out all of the AV360 from my computer they have given me good service with everything I have needed for my system.
THIS COMPANY SCAMMED 80.00 FROM MY CHECKING ACCOUNT.SOMEHOW IT GOT ON MY COMPUTER AND I COULD NOT ACCESS ANY...
I have been defrauded by antivirus 360. The company injected a fake trojan worm into my computer. I was receiving messages from this company that had the Microsoft Logo, and they held themselves out to be software affiliated with Microsoft. It stated that Microsoft recommended that I update the system with Antivirus 360, and even used Microsoft's logo! I kept trying to bypass their messages, and I finally bought the license for $59.95 because that was the only way I felt I could get the virus off of my computer! Needless to say, I was scammed. I need to get the $59.95 reversed off of my debit card. I am writing the Attorney general of my State to file a complaint. We need to get the makers of this Antivirus to quit distributing...for ever.
Did anyone find out how to get their money back? Cause i just read all of the complaints and the same thing...