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Value Plus Complaints 177

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10:57 pm EST
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Value Plus Unapproved charges on visa card

I stopped at Cumberland Farms and put $150.00 on my Visa debit card. This money was for my bills. I then called in my Visa account on the way home(30min drive)and was told I had a balance of $342.58. Within approx 30 minutes I arrived home and called Verizon to pay my $310.00 cable bill. The payment would not go through. I hung up and called Visa and was told my balance was now $292. I requested assistance and was told that there were 2 charges made on my card for $24.98. I did not approve these charges nor did I make these charges. I was in the car on the way home to pay a bill. I put just enough on the card to pay the bill. I am a single mother, my husband walked out on my 2 kids an I. I was hysterical, $50 is alot of money to us until I get back on my feet. I want this straightened out. Please!

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Rebecca Grimes
Milford, US
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Apr 11, 2011 3:17 pm EDT

I have had the same thing happened to me and would charge me $24.95 for Fun source and Value Plus. I have no idea what these charges are and did not agree to anything of a sort. I have contacted SEM FunSource directly to ask for a refund of my $50 and we'll see if it works if not I'll have to contact the Attorney General and The Better Business Bureau.

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Debra Watts
Ooltewah, US
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Mar 24, 2011 1:26 am EDT

charges on my account for 24.95 x 2, from sem funsourse and sem value plus. Theses are not my charges and has caused problems

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Debra Watts
Ooltewah, US
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Mar 24, 2011 1:22 am EDT

Noted this evening that these charges were taken out of my account $24.95 for sem-funsource and $24.95 from sem-value plus. I did not authorise these charges. I don't know what to do but close my account now.

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Value Plus no $40 walmart gift card

I was buying a product on the telephone. They told me that I would get a forty dollar gift card for Walmart. They said to go to www.valueplusonline.com/open/form/40gc. This is where it got me. Not only did I get charged 24.95 for valueplus also 24.95 for something called funsource I called them right away and they said my account would be credited in 3 to 5 business days. This id truly a fraud. I will let you know if the credit my account

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SCAMMED_ AGAIN
US
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Mar 11, 2011 5:42 am EST

"D-I-T-T-O"
HOW COME COMPANYS LIKE THESE AREN'T SHUT DOWN BY SOMEONE WITH THE ATHORITY TO DO SO?

SCAMMED AGAIN
LYONS, NEBRASKA

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Value Plus unauthorized charges

I don't know HOW they got my Master-Card number, but they charged me $24.95 in October. or November. This charge showed the telephone number given above. I called that number on Nov. 30, and talked to Ashley and asked her to CANCEL my "subscriber # [protected]. She said she cancels it.
However, in my December statement, there are TWO charges on Nov. 15 for 1.95 and 1.95 respectively for Value Plus and FunSource and TWO credit items: - 1.95, and -1.95, respectively on Dec. 1.
This means that Ashley only canceled the TWO charges — monthly perhaps? — in November, but I have NOT been reimbursed for the $24.95 charged earlier.

If they con a million people, they would have received $24.95 million so far. This is a scheme that should be labelled FRAUD or CREDIT CARD THEFT.

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Value Plus Unauthorized charges

i have been charged twice in one day from sem value plus and have never authorized billing fromk whoever this is. i can see this is fruad and a scam as all the info i get when i google this supposed company is complaints from other people about unauthorized charges. i want my money back and id appreciate it if the bank was more careful as it seems im not the first perosn this has happened to.

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Debdo
US
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Aug 07, 2016 2:52 pm EDT

I just found out someone has used my card for Sem value plus for $24.95! What is the place and how can I get my money back and stop this! I see so many people have had this do to them! Please fine a way to stop this!

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Scott Cutler
US
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Aug 03, 2016 2:21 pm EDT

I just discovered that charge on my debit card today (8-3-16) for the amount of $19.95. The listing is slightly different, "Semi * value plus". Its a good thing I check my bank acc online very often, anyway I called my bank immediately and put a freeze on it. The bank said its a possible scam. The sad thing is i'll have to get a new debit card with a new acc number and fill out a form.

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Bill Kirner
US
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Jul 12, 2016 5:27 am EDT

Had a unauthorized transaction with Sem Value Plus on 7/2/2016 for $24.95. I do not know how this acured.
Also happened two years ago. same company, same amount. Interesting fact, both incidents happened just after having an online
purchase transaction with Penndot E-ZPass . Coincidence or not?

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Ed Egbobawaye
US
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May 24, 2016 12:13 am EDT

SEM Value Plus has charged my credit card twice in the amount of $24.95 on 5/16/2016 and another charge in the amount of $24.95 on 5/23/2016 and I have no business dealing or authorized this company for any payment or withdrawal from my credit card. This is fraud!

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amandadyess
US
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Feb 21, 2016 3:45 pm EST

I also found a charge on my bank account from this company. They told me it was because I had ordered something off of TV and was enrolled into a membership even though I was never told I would be. I happened to order something from THE WISE FOOD COMPANY. I did receive my money back but am not able to get a straight answer from The wise food company as to why this was done.

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Qthymkt
US
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Feb 14, 2016 8:55 pm EST
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I am being bill monthly by Sem Value Plus for 24.95 monthly taken directly from my debit checking account since 2014. This charge was never authorized. I am going through my many statements and notice this reoccurring charge that was never authorized. I tried but was unable to cancel via the web site give. Help.

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Reviewer83849
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Jan 26, 2016 6:38 am EST

I just found a charge on my bank statement from this company for 24.95 no idea what it was for. I looked up on line and found all these complaints. I will be calling them today and hopefully get this taken off. I'll let you know what I find out.

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Charlotte Goodgame
US
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Jan 26, 2016 9:37 am EST

I just had the same problem, however when i called the number provided I was immediately answered and spoke to a very nice associate who explained why this happens. You have to read the disclaimers whenever you buy sometime on line, sometimes you are agreeing to be enrolled in this program by proceeding with some online purchases. They do understand and will willingly refund your purchases. They said my refund should be within 3 days. I will let you know if i receive it but so far very satisfied

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Micheal A Hani
Santa Rosa, US
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Feb 20, 2015 12:02 pm EST
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Charge caused an overdraft to my account. If this had not happened I would not have noticed. Called the 800 number and was met with the same nice individual who said that the charge would be removed. I asked how this was authorized, and was told that it was added when I ordered something online. I saw that the charges started in Dec. so I will scrutinize my orders and figure out which one and complain to them. THINK ABOUT THIS- this guy, starts a consumer service, that does anything, like sends you a coupon < when requested. As long as you do something it is not fraud. He may be just 1 guy working at an answering service that takes orders. He puts the order for SEM without asking. if he did that to 1000 people a month. How many would catch it? The ones that do, They simply take off the charge and no one really reports it. Think if he recruited 2 more guys and they did 3000 orders a month. Do the math. I'm in the wrong business.

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fantasy
Sacramento, US
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Apr 19, 2011 6:43 pm EDT

i doint want this put back in to my account

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Value Plus Questionable monthly charges

I am being charged $1.95 / month by this company and another $1.95 by Pro FunSource Monthly for services I have no idea about. I suspect it's related to a "free" subscription for Hydrolyze cream. While ordering the free trial for this under-eye cream the recorded message bombarded me with offers for about six other products I had no interest in and one that came with a "free" $80 gift card for either Targets or Walgreens. I believe I said yes to that offer but it had nothing to do with the products offered by these companies - bicycle lights, is just one example I can remember from their website. THIS IS A SCAM to separate us from our money a little at time like my two $1.95 charges that they probably hoped would go unnoticed for many more months - or $19.95 a month like I see on some other complaints. The company should be put out of business asap because their only "service" is to make people cynical about ordering products over the phone. I might have considered keeping the Hydrolize subscription if it did, indeed, work to remove the bags under my eyes, but now I consider them part and parcel of one big scam and I am cancelling that order today. STAY AWAY FROM PRO VALUE, PRO FUN, AND HYDROLIZE - IT'S NOTHING BUT A SCAM!

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Value Plus Unathorized chard on Chase credit card

tHERE WAS ANUNAUTHORIZED &24.95 CHARGE ON mY cHASE CREDIT CARD. Ref No. 75309560331428338151687.
information unavailable.
Phone: [protected], mn [protected] us
Post date 11/29/2010.
Can send bank page if so desired

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SMC 23
US
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Mar 16, 2011 9:28 pm EDT

I just found the same thing but rather than nickle and dime us, they hit us with a whopping 149.99 charge in December 2010 on a card that was not activated until February 2011. These folks are SHADY! I called Chase they seem to have handled it. They are removing it from the account, closing the account and re-issuing a card. This account is my parents credit card. They are elderly, in fact my mother 84 just passed away last month. She would have definitely paid the amount. EVIL just nasty what people are doing.

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jesica99
Los Angeles, US
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Jan 04, 2011 1:59 am EST

[protected]. CHECK YOUR ACCOUNT AND IF YOU SEE THIS COMPANY TALK TO SOMEONE WITH AUTHORITY BECAUSE THE PEOPLE RUNNING THIS COMPANY ARE RUDE OVER THE PHONE AND REFUSE TO GIVE YOU YOUR MONEY BACK. I'M NOT SURE HOW THEY HACKED ON TO MY ACCOUNT BUT THEY HAVE BEEN TAKING 24.95 FROM MY ACCOUNT ON A MONTHLY BASIS AND I JUST REALIZED IT.

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jesica99
Los Angeles, US
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Jan 04, 2011 1:56 am EST

This company is a scam. It has been taking 24.95 from my account every month and I did not realize it until recently. They seem to be unauthorized and i would recommend talking to either their manager or your bank as I am about to do.

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Value Plus Unauthorized billing

A charge by this person or organization (which I have never heard of or seen) was made to my Master Card twice this month without my knowledge. I cannot find any information on what this company is or what I owe them for and would appreciate having my name and e-mail, etc. removed from their records immediately.
I do not purchase from unknown companies on line!

Please inform me who this or what this is and how I can remove my name and e-mail from their records.

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Reviewer30957
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Dec 29, 2015 4:21 pm EST

I show on my credit card that I was charged for services/products that were not ordered by me. The charge appears on my credit card on Christmas day. No one has been authorized to have this company charge my credit card. Please remove this charge from my credit card by either reversing this charge or refunding the amount charged on this card

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EVA Dioquino
US
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May 31, 2011 12:02 am EDT
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MY BANK WAS CHARGED FOR 24.95 WITHOUT MY
AUTHORIZATION. I DID NOT EVEN KNOW WHAT IS
THIS CHARGE. PLEASE REVERSE YOUR CHARGE.
THIS CAUSED TO HAVE MY ACCOUNT OVERDRAWN.
I DO NOT HAVE MONEY TO SPARE TO ANYONE. MY MONEY IS NOT EVEN ENOUGH TO BUY MY RX.
PLEASE EXPEDITE.

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njpair
US
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Jan 19, 2011 7:41 pm EST

Since Dec. 2010 this company has been charging my credit card $24.95 each month. I called and asked them to stop and refund $199.60. They said they would stop my "membership" but would not refund my $199.60. I ("or an authorized user of the card") DID NOT SIGN UP FOR THIS MEMBERSHIP.

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miyachan
Antioch, US
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Nov 29, 2010 11:05 pm EST
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It must be the flaud. I have been charged for 9 months. Please take a look at otehr complaints: http://complaintwire.org/Complaint.aspx/BBt3UqoD3wB5wAjNS2CJFw

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Value Plus Illegal charges

Bought & downloaded some software for my Zune o 7/25/2010.On 7/26/2010 there was a $1.95 charge that escaped my notice.I have been billed twice by these ### $24.95 in Aug. & Sept.I have notified my CC company to dispute the charges.I also went to ES value Plus Monthly to cancel my membership that I never authorized.The name of the company I downloaded from was DRI cucusoft iphone cardquery.com.Both companies are from minnesota.Coincidence.I doubt it.I'll call them monday morning and see if I can get myh money back.

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Cpl Miller
Sacramento, US
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May 06, 2011 11:48 pm EDT
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Contact me at: gmiller@yellowfootprints.com
I'm on-line with my bank as I type this. This company has hit my bank for Jan, Feb, March, and April 2011. Not sure how
I missed this. I'm calling the FBI to see what they can do...

Gary Miller
Sacramento, Ca

mustsoftware
mustsoftware
AS
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Feb 27, 2011 5:02 pm EST

Enjoy 20% discount to buy cucusoft product Cucusoft iPhone Tool Kits: http://www.mustsoftware.com/Cucusoft-iPhone-Tool-Kits-guide.html

Cucusoft iPhone Contacts + SMS Backup : http://www.mustsoftware.com/Cucusoft-iPhone-Contacts-+-SMS-Backup--guide.html

Cucusoft iPad/iPhone/iPod to Computer Transfer, free to use in: http://hotdownloads.com/trialware/download/Download_iPodToComputer_reg.exe?item=18286-1&affiliate=406676

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Value Plus Charges I did not authorize against my credit card

In July I thought the charge was something my husband did and wanted to pay my credit card before any late fees or penalties. In August I had an identical charge and my husband had no idea what the charge is for either. When I Goggled I it found others had reported as a scam and it lead me to your link.
When I called the phone number on my credit card bill [protected]) the message was "Membership Service". I cannot make lengthily phone calls from work, so tried to call on a weekend. Hours are weekdays and they gave me a website www.programstop.com, which did not work. I finally reached them by phone and told them to cancel and issue a total refund. Katy was vague about what the charge was for and said paperwork would be mailed in a plain envelope from Minnesota to request a refund. I also has to ask her for a confirmation number ([protected]).
Unfortunately before I could reach them another charge was issued against my credit card. I have disputed the 3rd charge and will contact my credit card company about the 2nd and not accepting father charges. Hopefully I will not be out of pocket more than the 1st charge.
Thank you for your assistance in stopping these scams. Jodie Ball 9/13/10

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Will Derrick
Kent, US
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Jan 28, 2011 12:50 am EST

I definitely agree with you Jodie, these guys charged my card 24.95 which i did'nt authorize. I call them for a refund and they refunded my money. It is a complete scam.

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Value Plus unauthorized charges to debit

Charged 24.95 twice this month and 1.95. I don't know who these companies are or what they do. I just do not wwant them doing it to me. I found the funsource website and sent them a message to stop charging me immediately. Will try to do the same for value plus, even though some of your complaints say they are the same. Can anyone tell me what the next step is? This is my first time on this site and I'm not sure how to use it.
Thanks
Susan Weber2

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Value Plus 50$ gift card scam

There is no website as indicated on my trial membership letter. The specfic website given: www.valueplusonline.com/open/form/50 does not exsist. I was suppose to recieve my 50$ gift card to walmart from their. This is the only reason I took the trial offer. My trial period is over in 16 days on 8/18/210. So I will cancel my membership as of right now. Hopefully they do not "accidently look over my cancelation" and illegally charge me for this "coupon" service. I should've just said no when i was ordering over the phone. It should be illegal to bribe people with false claims.

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Value Plus Unable to get gift cards as promised

This all started with Kevin Trudeau's book. They sign you up for all of this free stuff and promise you savings and all you get are solicitation calls. His method is not saving you money or getting you out of debt...it is simply a scam to get you into debt. I cannot seem to get any of the "gifts" that were promised. A lot of running around. I will chalk it up as a loss and never fall for these tactics again. There seems to be no legit value plus web site and there is no way to contact elizabeth collins. a lesson needs to be learned here and we can start by not partaking in anything these two people are involved in.

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Effies
US
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Nov 16, 2018 3:43 pm EST
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they are SCAMMERS they take your money and they tell you that they'll send you a gift card and they never do! When I emailed them they said that it's my problem, not theirs!

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Beware the Wolf
US
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Aug 16, 2018 5:34 pm EDT

As were the prior complaints I too found no web site to get me $50 gift card and I called to cancel. We'll see if they do. If I'm charged I will call the some government agency, not that they are ever any help!

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Ruthel Greene
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Aug 23, 2008 3:58 pm EDT

no such website exists to claim the supposed $25.00 free gift card; also, my bank account has been debited for a monthly fee of $19.95 inspite of attempts to cancel automatic billing to my credit card.

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Yvonda williams-Guillory
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Apr 21, 2008 8:34 pm EDT

No such site exists! What's up with that! These people need to be exposed. Other reputable companies should not be dealing with them.

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saverio
Waterbury, US
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Jan 11, 2014 2:01 pm EST
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I tried to download for my 50.00 gift card and I could not but I could not I think they are a rip off

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Pamela Ray
Rockledge, US
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May 03, 2013 5:03 pm EDT

I donot have a complaint. I just want to know how to claim my free gift.

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aprilthirtythree
juno, US
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Sep 17, 2010 1:26 am EDT

Seriously. Why would you want to screw people over in an economy that's already struggling? The websites don't work. The gift cards don't work. I called to cancel my subscription FOUR TIMES and they still keep charging my bank account. Elizabeth Collins-Director of Marketing- you're disgusting.

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Debra Jones
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Oct 18, 2008 7:02 pm EDT

The web site listed in the welcome information to claim the $50.oo worth of gift cards does not exist.

I wonder if this company is just a scam? The number of complaints listed here is amazing.

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Rosemary Briggs
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Sep 14, 2008 7:03 pm EDT

How do I make sure they don't charge my account for this? Also how do I cancell this so the chare isn't attempted?!

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Value Plus Unauthorized charges

I did not authorize charges to WC Value Plus in the amount of $16.95 per month for the past 6 months. Refund demand.

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robert casono
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Dec 17, 2006 12:00 am EST

I just received my statement from my visa card and there is a couple of $ 16.95 unknown charges from WC *Value Plus. I never had any dealing made with this merchant and I don't even know who they are.

There is quite a number of similar complaints regarding this merchant (If they Even Exist) and seem no one could ever tell how to stop this company from scamming. The person on the other side of the 800 number is a no help. This is very frustrating and aggravating. Anyone out there who could help?

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Carol Vickers
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Dec 03, 2007 12:00 am EST

I was charged $16.95 for unknown membership. I called the 1-800 number associated with the bank and she gave me a P.O. to write and send the proof of the amount coming out of my bank account, but I never authorized anything to do deducted from my account. Once, months and months ago, I did some trial membership for $1.00 and suddenly this amount was taken out of my account in November. They said it was a discount entertainment club.

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Minnetta David
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May 26, 2007 12:00 am EDT

I have after receiving overdraft charges noticed several unauthorized charges. I have called [protected]) and complained, was told the account was closed and that i would receive a form to be reimbursed for the unauthorized charges. I called last week to ask about not receiving this form, I was told it was mailed 5/5/07 and as of today 5/26/07 I have not received this form. My bank did cancel and reissue a new debit card, but can not reimburse the overdraft charges until I get this form from the company, nor can they begin a fraud investigation until i have this form. HOW does one deal with kind of abuse? How do you get these people to refund the money they took without authorization?

Sincerely
Minnetta David

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sherry hodges
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Oct 25, 2007 12:00 am EDT

i ordered an item over the tv. without my permission my debit card # was released to wc *value plus. this has gone on for several months and i finally realized what was going on. i called the #[protected] and spoke to someone named Cody. i questioned him reguarding this charge, and asked him how they were able to get my card#. he asked if i had ordered anything off the tv, which i had.
to be rembursed for the charges, i have to wait and recieve papers to fill out from them and it will take a around 6 to 8 weeks for a refund.
because of this leak of information i am going to cancel my debit card, and wait for the bank to issue a new card.

DO NOT ORDER ANYTHING FROM THE TELEVISION. THIS COULD HAPPEN TO YOU.

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bonnie
Clearwater, US
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May 04, 2009 9:58 am EDT

my name is bonnie marquez. and i've notice that wc *value plus has been taking out money on me from my bank account, and i have no clue what it is or how to cancle it.

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Annetta Hawkes
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Feb 13, 2008 12:00 am EST

Submitted 4 charges to my credit card which was not authorized, in the amount of 19,95. From Sept. 2007
thru Dec. 2007.

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David Johnson
Send a message
Oct 06, 2007 12:00 am EDT

I have been schemed by WC VALUE PLUS and don't want to waist my time complaining about it. I want my money back, so who do I get a hold of? These Thieves should be prosecuted and sent to jail after I get my money back.

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joel brown
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Aug 28, 2007 12:00 am EDT

I need this company to stop taking money for a product i dont use. I want to cancel my account with this company.

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Oakantse Modisa
BW
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Jun 17, 2010 1:40 am EDT

Please stop debit my credit card and reverse all transactions.

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Jayne Colwell
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Oct 29, 2007 12:00 am EDT

I have their Phone Number Ya'll but it doesn't get you anywhere except to cancel the account with them that we never signed up for in the first place. [protected]
Well I can see that I'm not the only one that screwed by these guys - 16.95 a month for 16 months before I caught it - Value Plus looked like the name of a gas station to me - I figured it was my husband stopping for a couple packs of smokes and a soda or something - When I called the number I've listed for you all - the woman that answered was extremely rude and had nothing to say other than she would cancel my account and send me a form in the mail i could fill out for a full refund (yeah like it will be that easy). So i am lodging this complaint and then i am going to contact the local authorities as well as my bank to inform them of this fruadulent company so that they can warn the members of their bank. This is rediculous - I can't believe there are people out there doing this - but I'm gonna fight like hell to get my money back - and I'm offering now for anyone that wants me to talk to them about this or what can be done to stop it that you comment on here and we'll set that up. Good Luck everyone!

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Value Plus did not recieve 25$gift card & my c.c.was chared twice there is no such website

i ordereda"free trial"hydrodrem eye cream iwas contacted by another co. valuplus on the phone. i said i did not want there services, they had already charged my credit card, twice which i did not give them or authorize them to charge my c.c. i was promised a 25$ gift card to wallmart&25$gas card. there is no such website &all i have recieved is overdraft chgs.

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Pist Sharon
Philadelphia, US
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Aug 15, 2009 12:40 am EDT

I signed up and was promised a $25 gift card and i find out now that it was a scam.

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Value Plus TRIED TO CANCEL THIS BUT CAN'T

I WANT CANCEL ANY WITHDRAWELS FROM MY CHECKING ACCOUNT BUT CAN'T. I AM ONLY ON SSI AN CAN'T AFFORD THIS! DEBORAH T BUHLER

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scammed1223
Los Alamitos, US
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Apr 14, 2010 10:33 pm EDT

You have to cancel or close your checking account to stop the debit. They will nail you for $200.
White Teeth is a complete SCAM.

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8:11 pm EDT
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Value Plus UNAUTHORIZED withdrawal from my bank account

wc value plus made a unauthorized charge from my bank account.I called the telephone no.that was on my bank statement. a woman told me that she doesn't work for value plus and her company, only collect money for them. I ask her for value plus address an phone no.an she said due to the privacy act that she could not give me the number or address. how can this company scam people and get away with it.(I need info on how to retrieve my money from this company)contact me my email is [protected]@hotmail.com

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Roy
US
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Jun 17, 2011 3:42 pm EDT

I did not know what the 'WC *VALUE PLUS-V [protected]' charge was and figured it was something my wife or one of my kids had ordered on line so I dismissed it. I tried to call the number but when ever I did it was at night or on the weekends. Like most people I and my Wife have to work for a living. The charge has appeared on my statement every month for over a year and I have not been able to stop it! Please Help!

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John Helgeson
Gasquet, US
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Feb 06, 2010 3:45 pm EST

WC VALUE PLUS has been charging my debit card $19.99 for several months and I don't even know who they are.
I tried to call them but no answer. I tried to cancel my so called account online but did not receive a response.

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Connie R
Lawrenceburg, US
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Jan 23, 2010 7:20 am EST

I noticed on my Jan. Mastercard statement that there were two charges for 24.95 that I had no idea what they were, after researching I
noticed I had been charged 24.95 since May of 2009, unable to find out what this was and how they got my credit card number. I'm not stopping here, I want my money back, next complain will go to Better Business Bureau

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Leona Miller
Martinsburg, US
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Nov 07, 2009 10:52 pm EST

my account was charged 24.95 on 11/03/09 IDID NOT autherize this payment and I was also charged 40.00 overlimit fee for this unautherized payment, SOOOOOO you had better be returning 64.95 to my account...

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robbed23
palm coast, US
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Oct 31, 2009 12:39 pm EDT

A lot of you are lucky. I have a total of 14 month of 19. 95 a month. I was just assuming it was gas at a local gas station and never questioned it. I found out by accident that it was
This wc value plus company. They said i authorized it. No way. After seeing there was
An initial cost plus the 19. 95 i am wondering just how much they got from me.
They are very sharp at trying to avoid the truth.

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Betty N Crawford
Bryson City, US
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Aug 10, 2009 10:00 am EDT

WC Value Plus continues to debit my checking account on a monthly basis. i want this stopped. I do not even know what WC Value Plus is and certainly have never used this. What can I do?

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Maria
US
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Jun 30, 2009 6:34 pm EDT

This company charged to my credit card, twice, the amount of $16.95 and I don't know for what, this is an unauthorized Payment.

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Mitzi
Colorado Springs, US
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May 23, 2009 11:44 am EDT

I was charged 16.95 for something I have never heard of. I have contacted my bank and will contact card services on Tues. I will file whatever I have to in order to correct this and will go to the highest means possible in order to prosecute WC Value Plus. I called the number next to the charge and they sent me to this website.

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emelye
addy, US
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Apr 24, 2009 9:41 am EDT

Have been receiving withdrawals on my bank statement that I didn't authorize for something I'm nost sure of what it is. After dealing with the Video Professor ###, I noticed this. Called the number given, and they told me that the charges would stop. Sent me a for to mail out but had to have all the details. Might get the 160.00 bux back eventually. we will see.

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NME
Oceanside, US
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Feb 13, 2009 6:11 pm EST

We just discovered that our account has been debited $19.95 for at least the past 4 months. Does anyone have an answer as to how to stop this? I see a lot of complaints but not a solution. HELP!

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6:58 pm EDT
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Value Plus unauthorized credit card charges

Unauthorized charges to my credit card for coupons/discount service that I never joined nor did I ever received any discount information via mail or email. They have been charging my card $19.95 for at least 10 months. (I know..should have looked but my husband was paying the bills and assumed I signed up for something with and automatic charge.) I called and asked who WC Value Plus was and what product they sold. They stated it was a service that provided me with discounts on various items and services. I told them I did not authorize such a membership or charge and to cancel. I also asked for my money back. They said a form would be mailed in 7 to 10 days. He also gave me a confirmation number. We'll see.

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9:50 pm EST
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Value Plus Unauthorized Charge

I got one on my Discover Card. Phone number listed was [protected] (MN). I have not yet called at this number, but I would do it tomorrow. (3/8/10) Then I'd be back here and would let you all know what's happened. The charge I received was $1.95.

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Ian Tumbos www.callboxinc.com
US
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Mar 26, 2013 10:15 pm EDT

www.callboxinc.com and telematechs through Ian Tumbos aka Matthew Spencer and Sandra Williams teamed up to scam businesses in the United States.

We learned to day that www.callboxinc.com and Ian Tumbos aka Matthew Spencer teamed up to scam businesses in The United States through a Fake company they created called telematechs.

There is also a Sandrea Williams involved in the theft ring.

Ian Tumbos aka Matthew Spencer and Sandra Williams address and phone number:

Guzman Street
Mandurriao Iloilo City
Philippines.
Phone number: +[protected].

Callbox www.callboxinc.com in The United States:
* BEWARE this address is fake too. It is a mailbox in Encino, CA
4924 Balboa Blvd., #353
Encino, CA 91316
1 888.810.7464 Toll free
1 310.439.5814 Direct line
1 310.862.6762 Fax

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Megster1989
Lombard, US
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Mar 26, 2013 10:07 pm EDT
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I just got off the phone with my credit card company less than 5 minutes ago about this charge! After I got off the phone I decided to type in the phone number that showed up on my account to see what came up and tons of these websites came up about how it was a scam. I have no idea how they got my information because the credit card that was charged hasn't even been used in a while! I'm a very, very broke grad student and cannot afford $50+ in charges for something I didn't even buy! Luckily, my credit card company said that they were going to look into the charges and HOPEFULLY reimburse me. We'll see what happens!

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JLR01
Cherokee, US
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Mar 01, 2013 2:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

They are still at it! Had it done to me for several months. This is ridiculous! $24.95 a month without me knowing! URGH!

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Teresa5555
Apison, US
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Dec 24, 2012 4:38 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Sept., Oct., AND Nov. I have charges for 24.95 for this sight AND Dri funsource! Almost 150.00! Never heard of them nor allowed any charge! I am disabled n this is a BIG chunk for me! I called and more charges are in Aug. also! SCAMS n RIPOFFS!

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sl1213
Ny, US
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Sep 08, 2012 2:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I knew that DRI-funsource was a scam.
I tried to identify the transaction that triggered the scam transactions.
I found out that the company that sold or gave this SCAM company my data is AIRmersoft.
I bought a software from Airmersoft and then DRI charged me in 4 different occasions.
I called the number they provided me [protected].
I also filled a form to stop their services at. programstop.com
DON'T DO THIS.. THIS IS THE ONLY WAY THEY HAVE TO GET YOUR ADDRESS. I REPEAT DON'T FILL ANYTHING ON THIS WEBPAGE.
Even after you call, fill their form online.. after an email confirmation saying they cancelled their services.. THEY WILL CONTINUE TO CHARGE YOU.
So don't bother trying to work things out with the scammers.
What I'm going to do:
File a report with the police.
File a dispute for all the transactions with my bank.
Start a small claim against:
Elizabeth Collins, Director of Marketing
ValuePlusOnline.com
Membership Services
PO BOX 5265
Hopkins, MN 55343

The thieves belong inside jail.
If you know this lady. Prepare your tomatoes and eggs. This lady needs to fill what she is doing to thousands of Americans.

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dpm1028
Oak Lawn, US
Send a message
Aug 16, 2012 12:23 pm EDT

I was getting the same charges. I called my bank first and cancelled my card, then the company at [protected] and they said I apparently approved this "trial" in June with an online purchase and never cancelled it. They could not tell what the purchase was or what the site was. They said they would take me off and credit my account. They probably won't be able to since the bank has refunded the money and will dispute the charges.

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cownj
Bordentown, US
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Jul 22, 2012 2:18 am EDT

ValuePlus website : http://www.valueplusonline.com/
KEEP AWAY FROM IT !

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cownj
Bordentown, US
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Jul 22, 2012 2:13 am EDT

Keep away from ValuePlus!
When you purchase software online from SWREG.org you may see an ads telling that you can get $15 cash back on the purchase. DO NOT click the ads or you'll probably be charged with $1.95 the first month and $24.95 monthly afterwards as DRI*VALUE PLUS service.
If you have already been charged please call your credit card bank to dispute as soon as possible.

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Stiff Bugle
US
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May 31, 2012 5:10 am EDT

I got the same $24.95 charge for the past few months and just caught it. Don't know where it came from, who they are, etc. Called my bank and signing dispute forms to stop this. Major hassle since they need to change my debit card now...

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Not Fair 2
US
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Mar 05, 2012 5:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Just like everyone else, same story. But I also found out that this could of started with the purchase of DVD cloner and when you pay through SWreg.org, I had my bank trace it and they said it started with them, I wrote to both but have not heard back. I also called the number to DRI*Value and it a recording about If you want to talk line. I to want my money back and ten fold. This is a scam and someone mite of hacked into there system to get numbers. This is causing alot of problems.

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11:30 am EST
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Value Plus Free Walmart 50.00 gift card

I received a letter from Elizabeth Collins, Director of Marketing that
stated to go on website www.valueplusonline.com/open/form/50 to
receive my FREE $50.00 Walmart gift card for signing up to try
VALUE PLUS. I also was not able to get anywhere to request my
gift card and no website comes up for your info. or where it asks you
to enter your subscriber number that was on the letter.

Is this a scam? It's false advertisement to get people to sign up and
convience people to sign up and you will receive a $50.oo free
gift card from Walmart.

Where do we go from here, please advise this is not right.

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levameli77
US
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Jan 09, 2016 3:24 pm EST

after u get the value plus stuff in the trial period..the walmart gift card info is in there..then you call and get the walmart gift card obviously giving you 3 free magazines of your choice...and then are asked to pay a fee after a trial period with the magazines... sooo if your smart ..you cancel valueplus as soon as u get the papers in the mail with the number for the walmart gift card, and call for it... then after you get the walmart card in the mail with the magazines you cancel the magazine trial... sooo u get a free walmart gift card and 3 free magazines.. and even tho it seems like a hastle.. u could use the trial membership with saversplus..coz the savings are pretty cool...but just ALWAYS CANCEL BEFORE THE FREE TRIAL PERIOD IS DONE!

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charlotte hubbard
US
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Sep 21, 2010 10:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I WAS PROMISE A 50DOLLOR GIFT CARD FOR WALMART AND I BEEN TRYING TO APPLY ONLINE AND CANT RECEIVE IT

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kWysner
US
Send a message
Jun 29, 2010 10:18 pm EDT

People, Get real! Nothing in this world is FREE. This is a very shady business that some companies do. They get you to sign up for a program that promisses a $XX.XX giftcard so they can have access to your credi/debit card account. Once you give out this information to them, THEY GOT YOU!

I hate to say this, Yes, you were scamed. Usually with these programs they send out so called vouchers. These vouchers contain paperwork that you need to fill out and return. Sounds simple doesn't it ? Ofcourse it does. Here's where the problem is, the voucher in most cases wont arrive untill 2-3 weeks from the date you sign up. Thats 2-3 weeks of waiting time. and when you do receive it, returning the paper work to get the claim from will take another 1-2 weeks. Thats 5 weeks or over a month of waiting time.

By this time, your 30day trial is up and you get hit with whatever the monthly charge is for this program. So, if you are thinking, "I can just cancel my subscription and still receive that gift card" Not a chance. These are very very cleaverly designed deceptive yet legal programs designed to access you bank or credit accounts.

Hope this helps

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1:14 pm EST
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Value Plus $50 Gift Card

I was promised a 50 gift card from Wal Marts to checkout the services . I called the valueplusonline they said I would receive a form in the mail, when I received the form, I filled it out and sent it back. This happened in December, so I called them back after a couple months I called them back asking about my gift card ! They told me they hadn't received a selecti0n form back, I informed them I sent back the form they sent me, I was informed they had sent a selection form out on Dec. 31, 2009. I proceeded to tell them I had never received such a form, and could they please send me another one, they refused stating they're system wouldn't let them issue another . I was told to go to my library and go to their site and print a selection form . That would be fine, except there is no such site to get the forms . In my opinion Value Plus Online is a scam, people should be warned this site is a ripoff!

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Mike Vann
US
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Jan 22, 2019 6:00 pm EST

Don’t believe them when they say they will give you a free gift card. They don’t. Called them up and gave me the run around, their product must really suck to have this bad of customer service and will tell anyone and everyone about how bad it is.

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Free Gifts
US
Send a message
Oct 30, 2018 12:28 pm EDT

PLEASE SEND THE REWARDS PROMISED WHEN I ACCEPTED YOUR OFFER TO TRY YOUR PRODUCT.

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Free Gifts
US
Send a message
Oct 30, 2018 12:26 pm EDT

please send me the rewards promised when I agreed to try your product.

About Value Plus

Value Plus is an online retail platform offering a diverse range of consumer electronics and home appliances. Their catalog includes TVs, smartphones, laptops, and kitchen gadgets from various brands. The service focuses on providing customers with options for upgrading their tech and home equipment.

Overview of Value Plus complaint handling

Value Plus reviews first appeared on Complaints Board on Aug 22, 2006. The latest review False advertising was posted on May 23, 2024. The latest complaint unauthorized charges was resolved on Apr 06, 2013. Value Plus has an average consumer rating of 3 stars from 178 reviews. Value Plus has resolved 71 complaints.
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  1. Value Plus Contacts

  2. Value Plus phone numbers
    +1 (866) 314-2418
    +1 (866) 314-2418
    Click up if you have successfully reached Value Plus by calling +1 (866) 314-2418 phone number 1 1 users reported that they have successfully reached Value Plus by calling +1 (866) 314-2418 phone number Click down if you have unsuccessfully reached Value Plus by calling +1 (866) 314-2418 phone number 0 0 users reported that they have UNsuccessfully reached Value Plus by calling +1 (866) 314-2418 phone number
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    +1 (800) 475-1942
    +1 (800) 475-1942
    Click up if you have successfully reached Value Plus by calling +1 (800) 475-1942 phone number 7 7 users reported that they have successfully reached Value Plus by calling +1 (800) 475-1942 phone number Click down if you have unsuccessfully reached Value Plus by calling +1 (800) 475-1942 phone number 1 1 users reported that they have UNsuccessfully reached Value Plus by calling +1 (800) 475-1942 phone number
    75%
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  3. Value Plus emails
  4. Value Plus address
    PO Box 5265, Hopkins, Minnesota, 55343, United States
  5. Value Plus social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
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