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Value Plus
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ADVERTISIMENT
L
4:21 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Value Plus - Unauthorized charges

I discovered this company had taken 3 monthy payments from my bank account for $16.95 each. When I called the 800# I let them know I had ordered nothing and demanded to know also where they got my card info. I had ordered a couple of things online in the weeks prior to their first charge so I assume they phished my info. The rep only answered the phone a...

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R
7:25 am
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Value Plus - Unauthorized use of visa card

I was charged $16.95 for WC *VALUE PLUS and $16.95 for WC *VALUE PLUS this week. I don't know what happened because there were no any transactions with those units, I searched in the web, I found that there are also complains about them at ComplaintsBoard.com I don't know how to contact them regarding taking the charge off my bill. Did anyone have this similar problem and/or know how to fix it? Please advise smb!

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L
6:16 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Value Plus - Charges on my credit card

Charges have been showing up on my master card bill since January 2008, I have just discovered. My credit card company is Cardmember Services. It's phone # is 1-877-875-8078. The charges (monthly) is 19.95. I just noticed because it is the only charge on my account. I want these charges removed and credited to my account immediately. I do not want anymore charges added to my master card account.

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ADVERTISIMENT
D
9:18 pm

Value Plus - Address and cant stop this better not bill me

I was never able to go online and log in so I need to make a complaint since they took my money and I will have to change my credit card acct now so they don't take my money... funny how there is this site... bogus companies like this should be fined and shut down...

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D
Nov 19, 2018 4:45 am

I also received the letter and there is no website available. Who are these people. I want to cancel the payments that start on 8-18-16 but cant seem to get a hold of anyone.

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E
Sep 11, 2018 4:45 am

charge on bank account unauthorized

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0 0
F
Jun 16, 2011 4:45 am

67y67uyhy5gu7yjuhhxyjhth

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0 1
D
Oct 23, 2009 4:45 am

they billed me over month ago and i haven't received anything they told me has been sent in the mail. i signed up because they offered a gas card and i was planning on moving across state. they've never sent me and since then have changed me a few more additional charges without seeing any coupons in the mail which they claim to have sent.

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N
Oct 13, 2009 4:45 am

no i got an address from a friend, i can't say how she got it but it should be a good address and number:
president/CEO: George S. Richards
provell/value plus
11100 wayzata blvd. suite 680
hopkins, mn 55305
ph#: [protected]
hope this helps!

Helpful?
1 0
W
12:01 pm

Value Plus - Unauthorized withdrawall from my CC account

I noticed an unauthorized withdrawall from my Check Card in the amount of $16.95.
After a little research I found an phone number: 1-800-475-1942 MN. I also found the name of this outfit, "damark.com".

When I entered this into my search engine it led me to some "Gambling Games" in England.

I repeated the process a second time and this time I got, "DAMARK® The Great Deal Company!"

Who can I contact to help me rectify this illeagal withdrawal from my bank?

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A
7:27 am

Value Plus - don't knnow who they are

I have no idea who they are, if I had more detail of who they are, I might be able to know if I ordered from them.
They wc*vacationpassport have taken $19.95 out of my checking 6/07/2008 and 7/07/2008. wc*valueplus-v has taken $19.95 out of my checking on 6/20/2008.
Can you please send me a detailed discription of these companies or do you know that they are credit frauds.
If thay are credit fraud please remove them and are you able to get my money back.
Please send me any information I made need or what the next steps are that I should take.
Thank you
Sincerely
Alexander G. Martinez

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K
Jan 06, 2010 4:45 am

the same thing has been happening to me for awhile. PLEASE HELP

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C
May 11, 2009 4:45 am

I agree with Herman call your bank about this issue I'm doing the same thing as they billed me twice vacation passport and value plus $16.95. I called they said I became a member with something I purchased online around 4/10/09 after going back to that date I did however make a purchase, but wasn't made aware these additional purchases the consumer rep said I wont be billed anymore even gave me confirmation numbers, still to be on the safe side I'm calling the bank to make them aware of my situation. If the bank cannot help then i'll have to change my account to avoid any additional charges.

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H
Nov 15, 2008 4:45 am

ValuePlus, You stole $19.99 from my acct. without authorization and I want my money back in my acct.on 11/17/2008, I have already filed a fraud complaint with my bank for them to contact the US ATtorney and file fraud charges against You, I don't know how you got my number but I will find out and anyone connected withyou in this scam will be charged too.

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1 0
W
Aug 10, 2008 4:45 am

I also concur with the above indivuals, Value Plus-V has charged my card 6 times for $16.95 and I have been calling the [protected] MIN number over and over and they have told me each time that they would stop billing my account. I have continued to pay to avoid a counter suit against me. But I have paid off a huge credit card debt and I want to close the card account but I need this resolved first. Thank you with all sincerity for someone who will help me.
Bill Weathers

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0 0
M
Jul 16, 2008 4:45 am

I agree with the person above, they took money from my account and told me that i was to recieve something in the mail from them, and i have yet to do that. So what should i do? How can i get my money back? Are they on a list of scams and fraud?

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0 0
M
9:59 am

Value Plus - unauthorized charges to my bank

This matter is unknown to me as to how I qualified to become a member or when or where I applied for an application to become a memeber and give consent to have funds withdrawn from my account in the amount $16.95 monthly. I noticed it on my statement right after I purchased the portabook for my computer
Which took some time to even show up on my account more that thirty days. As of the present I am now in for two payments. There should be some law for such fraudulent practices. I say once again that I under no circumstance do I willing know of allowing these charges. Please advise me as to what steps to take to recover my funds.
Michael harrell

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A
Jul 24, 2008 4:45 am

i work for provell and i can assure you whether you were aware of the membership or not it's legal. i don't place the orders so don't yell at me, by the way. I'm one of the people who cancel those memberships and credit refunds back so if anything i'm working against those marketing practices. basically, if you order something over the internet, or the phone (with a telemarketer) or through direct mail, there's always the fine print, which states that you will be signed up for these memberships on a trial based period (14-30 days) and when it expires you will be charged monthly. DO NOT BUY FROM A TELEMARKETER OR OVER THE INTERNET UNLESS THROUGH PAYPAL OR EBAY. the disclosures and fine print are what you need to review before accepting ANYTHING. also, it is NOT only provell who uses this, even something as simple as downloading ringtones to your phone will do something similar. I went to do that myself a few nights ago, but stopped myself and made sure i read the fine print first before doing so, and sure enough the fine print said a one year subscription monthly membership would be given to me at a fee. POINT: MAKE SURE YOU KNOW WHAT YOU'RE READING WHEN MAKING A PURCHASE UNLESS VIA A STORE IN PERSON. it's not provell who sells this to you, it's the vendor for the item you purchased who signs you up in conjunction.

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G
6:54 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Value Plus - Unauthorized monthly charge from Value Plus Monthly

I reviewed my credit card statement for the last two months and saw monthly charges of approximately fifteen dollars to Value Plus Monthly. I did not authorize these charges and want the charges to stop immediately and be reimbursed for my previous payments. This is definitely fraud as I see other people withthe same complaints against Value Plus.

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G
3:48 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Value Plus - Unauthorized charges!

Receiving unauthorized monthly charges to my credit card from Value Plus for $19.95. I did not authorize these charges and want them to stop immediately.

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ADVERTISIMENT
K
5:06 pm

Value Plus - these are un authorized charges and the states attorney general is going to prosecute

these charges are unauthorized and I have contacted the states attorney general. A lawsuit with many other unhappy people is being generated. you better refund my money or i will proceed.

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P
Dec 02, 2008 4:45 am

Sorry that number was [protected] not 1972

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P
Dec 02, 2008 4:45 am

Hey i called this number here [protected] and they stated they would refund the money for both the budget savers and homeplay...all you gotta do is call and cancel and they shouldnt have a problem reufnding the money at all..in which case they do then get with your bank and file fraud charges against them...ALL in all this whole thing is a ###ing scam..you may not remember but someone called and asked you to enter your birthday 3 times in your phone this gave them the authorization they say to charge your card even tho they never told you they would charge your card..bottom line is check your bank statements and check them often when you see ### you dont know about then figure it out...But ya call that number and give whoever answeres a ###in earful.

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0 0
M
Nov 26, 2008 4:45 am

I am pissed! I just looked at my account and ther are two charges on there from this place. One is for $19.95 and the other is $16.95, both unauthorized! Has anyone been able to get their money back? Please advise...

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0 0
A
Sep 24, 2008 4:45 am

I just checked my bank account where I have a debit card and found $40 in unauthorized charges on my account. It's 10:00PM and when I called one company "Homeplay" they told me that my membership was cancelled and they would refund my money. The problem I'm having is that I never spoke to anyone at this company and never gave them my debit card number or anything! They STOLE this money out of my account...period. If I was to go to the bank and help myself to their till, do we all think I might go to jail? So who do we contact to put these people in jail. It's apparent they've been doing this for awhile and the law isn't doing anything about it. Imagine how much money these ### have made off the working American. I swear...if I knew who these people were and where they were, I'd be showing up at their front doors. Now I have to cancel my card in the morning and file a dispute with the bank, I'm sure they're going to love me when I show up all pissed off because of these people. But seriously...does anyone out there know who we can contact to do something about this? This is illegal and has to be stopped. NOW. Please someone who actually has knowledge in this field, email me. I have a lot of time on my hands right now to cause problems and I can't think of anything better to cause a problem for.

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L
Sep 16, 2008 4:45 am

I got charched $1.99 a small amount but without my authorization from this company Wc*Homeplay-v and the telephone number is the same as BudgetSavers [protected], I cancelled a membership with them, but they negated that charge from Homeplay-v. How to get rid off this unauthorized charge?

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R
May 02, 2008 4:45 am

I have just noticed two charges from this company. There was an 800 number that was listed for the company on my bank account, and that number was [protected]. I called the number and all it said was "thank you for calling member services". Member services for what? I am about to go to my bank and see if we can get this sorted out. I just thought I would provide the number for everybody else, hopefully it will be of use to you guys.

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D
Apr 30, 2008 4:45 am

Even going to my bank and putting a stop on these people, they are still able to get withdrawals. They don't answer the phone number the have provided [protected]. How do I get this company's information to place a lawsuit? Who do I go to file? I am very angry and frustrated and want this company to answer for what they have done along wth paying all person(s) back their money with interest.

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0 0
J
Apr 09, 2008 4:45 am

I just got charged $19.95 yesterday I never made any purchase by this company.

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J
Apr 03, 2008 4:45 am

does anyone have a phone number to call these people or what can i do ...john

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B
2:42 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Value Plus - Want canceled and refunded charges

They have been charging me $16.95 un-authroized from my bank account for 4 months. one charge on my account stated DJTONES whatever that is. They also say WC*VALUE-V whatever that is. I am an elderly lady on a fixed income. I cannot afford this out of my account. I want this canceled and my money refunded of 4 payments before April first and you charge me again.

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J
4:46 pm

Value Plus - Harassing phone calls!

I received phone calls at home stating that I will be sent a $25 gift certificate for Walmart. They ask for address verification and stated my address. Then stated that I would also get a $200.oo gift certificate to one of their other affiliated stores such as Walmart, Target, etc. I then needed to verify that I had used my credit card Number such and such to purchase a book a couple of days ago. They knew my credit card #. When I said I didn't call the transaction they hung up on me.

I was called about 30 min later from same place asking same questions! Can these calls not be stopped and my personal information removed from their data bases...

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M
12:00 am

Value Plus - Scam!

I was charged $149.99 on 1/16/08 on my Master Card for a membership promising valuable coupons for groceries, Gasoline, car rentals, roadside services and other benefits. I received their material in the mail yesterday, 1/29/08. I logged into their web site today 1/30/08 and a message came that this is a scam.

Thank you for the opportunity to report this scam.

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K
Feb 10, 2008 4:45 am

The same thing happen to me. This is terrible and How do we find out who these people are. You can't access the site at all, this need to be reported to the attorney General.

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T
Feb 06, 2008 4:45 am

I have had the same problem as everyone else, it seems to me the scam is to get as many dollars from people as they can for nothing at all! Think, it adds up to a large amount after so many people have been scammed! Besides their counting on people not getting upset about a few dollars, but i'm mad about the whole thing!

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A
12:00 am

Value Plus - How to get your money back & get this &company& back!

This company fraudulently took money from my account, and thankfully I noticed it immediately. I specifically told the salesman "no." The way to get your money back is to write a letter to the company notifying them of your complaint, your desire to cancel & demand your money back - send it certified mail. Send it to the company responsible for WC Value Plus:

Provell
1100 Wayzata Blvd
Suite 680
Minneapolis, MN 55305

Also send a copy of the letter to the Better Business Bureau of Minnesota & North Dakota (651-699-1111). Their address is:

2706 Gannon Rd
Saint Paul, MN 55116

The director of consumer affairs at Provell/WC Value Plus is Michael J. Murphy. He will probably send a letter back saying that you placed an order & provided "electronic signature authorization" (which is a lie), but they will refund your money.

You can also send a copy of your complaint to the Federal Trade Commission at:

https://rn.ftc.gov/pls/dod/wsolcq$.startup

The FTC cannot get your money back, so it is still important to send letters to Provell & the BBB. But the FTC needs to be notified about these fraudulent business practices.

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S
Aug 22, 2018 4:45 am

I know this is an old post, but here it is 2018 and they are still doing it. Mine showed up as wc*grocery coupons MN. I wish the first person could elaborate on the "I specifically told the salesman "no." . Were you actually buying something you wanted and the rep was trying to push other product and services on you? I suspect that happened to my wife while ordering a hair product. She remembers the rep pushing other offers all of which my wife declined. The wc* charges began March 2017 same time as when she first ordered the hair product. I requested a copy of March 2017 credit card statement and hoping that the hair product was the only phone order placed at that time and that would really narrow it down to who helped this scam company to her credit card info. If that is the case, I plan on going after that well known hair product company. I did call the hair product company and they confirmed that March 2017 was when she first placed her order, but they denied that their phone reps try to sell other offers and they would forward my inquiry to the correct dept...never heard back from them.

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D
Dec 01, 2008 4:45 am

I completely agree with the well thought out and clear advisement provided. I had to cancel my credit card for the SECOND time to get these people off my charge account. I purchase everything online and I am not sure which website is selling my credit card information. I wish I could file a law suit against that website owner. I did file a complaint with the FTC today and I called Value Plus 800.475.1942. They are sending me a form to complete to get my money refunded.

I also contacted this law firm for advisement on how to file suit for their fraudulent activity and all the time and aggravation it has caused me since this law firm has successfully taken them to court previously. This Provell company has a long history of this type of practice against the consumer.

Mansfield, Tanick & Cohen, P.A.
Attorneys at Law
1700 U.S. Bank Plaza South
220 South Sixth Street
Minneapolis, MN 55402
www.mansfieldtanick.com
612.339.4295

The excerpt below is taken/quoted from their website:

"Violation of Club Contracts Act, Home Solicitation Sales Act and Deceptive Trade Practices claims against telemarketer: Machalek, et al. v. Damark International, Inc., MC 00-11950 (Hennepin County District Court, State of Minnesota) This lawsuit alleged that Damark, now known as Provell, violated various consumer protection statutes in its telemarketing practices and sale of membership clubs. This matter was resolved on favorable terms to class members."

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S
Apr 07, 2008 4:45 am

This company is very difficult to cancel with! They will tell you your "accounts" have been cancelled but they keep charging your bank account the fees (sometimes under more than one company name-Explore USA is another to look for)

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ADVERTISIMENT
C
12:00 am

Value Plus - Unauthorized debit card charges

HCPGold and WC Value Plus both have been charging mt debit account without my permission or for any services i have not ordered anything from either of theses companies but yet i am being charged. THIS NEEDS TO BE RESOLVED 49.95 A MONTH (HCP ) 19,95 A MONTH ( WC VALUE PLUS )

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T
May 08, 2008 4:45 am

Wc value plus-v charged my credit card under someone else name. Then when i tried to call to get it back they keep hanging up on me.

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T
Mar 31, 2008 4:45 am

If you have ever ordered anything from an advertisement from the TV then they probably ask you a series of questions and one of them probably pertained to a one month free trial. For the one month free trial you get a $25.00 gift card just for trying it, but you have to remember to cancel it before 30 days are up. If you don't then they charge your account. That is how I got stuck with it. They ask you too many questions to can't and try to trick you into saying yes when you should say no, and no when you should say yes. Great marketing scam!

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R
Mar 06, 2008 4:45 am

Oh my God! I know exactly how you feel! Two days ago, I had just re-loaded my empty Mastercard/Debit account with $100.00 to pay some bills easier online. I swear, not 2 minutes later, there were two charges:
WC *VALUE PLUS-V
[protected] ,MN
Terminal: [protected] -$24.95

WC *FUNSOURCE MNTHLY-V
[protected] ,MN
Terminal: [protected] -$ 24.95

I wanted to CRY! How is it so easy for credit card accounts to just be charged on with unrecognized names and without any authorization by the cardholder? My Mastercard company did reluctantly (because it's a Debit card) take both of the charges off my account yesterday after calling them. GUESS WHAT HAPPENED LAST NIGHT? Yes, the charges were again added back to my card by the same company, as if to say HA HA. I wish we could do something more about this fraudulent activity. But, I think there is more of a hassle trying to get the charges taken off, then it was for them to be charged in the first place!

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J
12:00 am

Value Plus - Unauthorized billing

I was called sometime after 3pm on a Sunday by a woman that refused to answer my questions. She said I had to be transferred to a 3rd party "authorization center". I stayed on the line, because she told me she has my credit card; she provided the last 4 digits. She knew my name and my address. She said it was a courtesy call, but she also said I would be "charged a dollar". She said that the dollar charge was an "introduction" to coupons, and that I would also receive a complimentary $40.00 coupon for free gas. Again, she refused to answer any questions probing for details.

When I got to the "authorization center", they refused, flat out, to answer my questions. The only answer I did get was that this was for Value Plus Online. (http://www.valueplusonline.com/ ) When I tried to ask questions, they refused to answer. Instead, they tried to get personal information out of me. When I probed for why they were doing this, I was called an "idiot" for not wanting $40.00 of free gas, and an "imbecile" for asking the questions I asked. The "supervisor" that was helping me literally yelled at me when I told him I do not want their gas, or their coupons, or the $1.00 charge. He slammed the phone down. The number they called from does not take inbound calls. The website does not provide contact information. Since it is not possible for me to determine with 100% accuracy whether they are a scam or a legitimate company, I will not make any assertions or accusations. However, my experience was unpleasant in the extreme, and disconcerting. I found myself calling my credit card company to order a new card. (The "supervisor" said I had already "agreed" to charges...even though I did nothing of the sort.)

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R
Mar 06, 2008 4:45 am

Oh my God! I know exactly how you feel! Two days ago, I had just re-loaded my empty Mastercard/Debit account with $100.00 to pay some bills easier online. I swear, not 2 minutes later, there were two charges:
WC *VALUE PLUS-V
[protected] ,MN
Terminal: [protected] -$24.95

WC *FUNSOURCE MNTHLY-V
[protected] ,MN
Terminal: [protected] -$ 24.95

I wanted to CRY! How is it so easy for credit card accounts to just be charged on with unrecognized names and without any authorization by the cardholder? My Mastercard company did reluctantly (because it's a Debit card) take both of the charges off my account yesterday after calling them. GUESS WHAT HAPPENED LAST NIGHT? Yes, the charges were again added back to my card by the same company, as if to say HA HA. I wish we could do something more about this fraudulent activity. But, I think there is more of a hassle trying to get the charges taken off, then it was for them to be charged in the first place!

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T
12:00 am

Value Plus - No web site for rebate

Company charged me a fee to try this package on deals I was suppose to receive a 40 dollar gas card for 30 day trial period and when I got the letter it told me to log onto this web site for a 40 dollar gas rebate and when I did it brought me to your site and then when I tried to sign on at there regular site with the subscriber id they gave me it said that that id was not valid. They are a scam and a rip off they charged my credit card only a dollar but if they do that a million times that adds up.

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S
Dec 19, 2007 4:45 am

We have all got to stick together to put this company rip-off out of business.

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B
Dec 15, 2007 4:45 am

I had the same thing happen when I tired to get the gas rebates no such website. I also was charged a $1.00 for a 30 trial to look over there info and didn't recieve anything. They finally sent one piece of paper with a few websites to look at then charged my credit card $19.95 10 days later no were near a 30 day free trial. I tried calling the number to cancel they were closed but had a message with a website if you want to cancel the membership. It was not a suprise that the website has errors you can input your info but it goes nowhere it shows error everytime you try it! also my husband has never been verified to use my card and they called his cell phone and had my credit card info and was able to charge it to my acct that way!

Please be careful Value plus is a scam!

Becky,
Sevierville, Tn.

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K
12:00 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Value Plus - Phone numbers to call for cancellation!

I noticed that the amount of $14.95 has been taken out of my personal bank account since August 13, 2007. Both from Easy Saver and WC Value Plus. I searched through all of my bank statements and added the total amount of money they have taken from me unauthorized, $104.65. Needless to say, I was very upset, especially being that Christmas is right around...

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E
12:00 am
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Value Plus - Deductions from checking account

Called and cancelled what ever they were selling, but they still deduct after telling them to stop Phone numbers to these company's Are as follows 1800-475-1942 ValuePlus, 1800-566-8640 Home Play, 1800-640-9849 HC Gold. I just want them to stop deducting from my account. Any consideration would appreciated.

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A
12:00 am

Value Plus - Got credit card number illegally

I also had the same problem with these companys (wc value plus, hcpgold, todays escapes) you have to report what happened to consumer rights wc value plus. Todays escapes and hcpgold (healthcare privileges) get access to your card number illegally even though they may tell you that merchants share personal information, that is true but they cannot share card numbers only names address and phone number... so u need to call this number to make a complain (if there are enough complaints to these people they will investigate and take legal action against them) 1877 275 3342 their website is www.fdic.gov/index.html ... u should also cancel these subscriptions the number for wc value plus is 18004751942... please make complains to this phone line cause they say they get the card numbers legally and that if they were doing something illegal they would be out of business. So please make the complain against them.

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