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Value Plus
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B
2:55 pm
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Value Plus - Fraudulent Charges

My credit card was charged $24.95 beginning on February 27, 2015 by SEM Value Plus and again on March 30, 2015. I checked with my bank and they were able to see the complaint pages on SEM Value Plus, and that this was indeed a disreputable company with numerous complaints. My bank is issuing paperwork signed by me which will stop SEM Value Plus from taking additional funds from my credit card. It will take up to 10 days to refund the 2 disputed charges and have monies put back into my account. I know how you all feel, but just contact your bank and have them pull up the name "SEM Value Plus" complaint page. It does no good whatsoever to call SEM Value Plus. If your bank is as good as mine they will help you stop these withdrawals each month and hopefully stop SEM Value Plus from doing this to others.

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L
Aug 22, 2016 4:05 am

I try to check my Disciver Card Statement at least every other month I saw charges over a few months for Semi'Value Plus. I didn't even know what it was. I called the company and was told when you order on line sometimes these items are ordered too? It is some kind of discount membership. I told them I would never order such a thing and they said they would cancel my membership and send me a form for a refund. The form arrived and it says "In response to your request for a refund, we have confirmed that your purchase of Value Plus was made either by you or an authorized used of the card ending in ... ... Therefore, based on our enrollment recoprds, you are not eligible for a refund., Julie, supervisor ID#91046 just spoke to me and said to check the box on the letter and send it back so they do further investigation. I'm sending a copy of the letter to Discover Card also. We are over 70 and on a fixed income, don't purchase much any more, and would never pay $24.95 a month for "discounts."

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O

I ordered Orgreenic cookware and they connected me to this site and the rest
I do not know and they are just charging me every month on my credit card.
I told my bank to cancel the card, which they hace done but the billing continues.
Please advice me what should I do.
Oliver Pinto

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J
Apr 22, 2011 4:05 am

Again, I got billed for something I didn't authorize---three months worth, in fact. I don't make much money so this is an outrage.

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S
3:10 pm
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Value Plus - scam

some how this company obtained my credit card information and preceded to collect $24.95 from my account for a great number of months before I could stop it I filed a complaint with visa but the max that they would refund was three month. I would like to sue but live on a fix income and can not afford. If some one can help please inform [email protected]

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L
12:26 pm
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The complaint has been investigated and resolved to the customer’s satisfaction.

Value Plus - unauthorized charges

I have been being charged by the WC MonValue for $24.95 since 05/2012 until the present each month...I want to end the charges...I did not authorize them. Linda Chamberlain 18 Ridgeway Avenue Blairstown, NJ 908 319 9582

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M
Nov 14, 2018 4:05 am

I have a $24.95 deduction from my checking account. I want to stop this. I had never sign for expedite deliveries. They need to stop this.

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G

Since [protected] I have been getting deduction of $24.95 per month & I haven't signed up for any thing, except to purchase a Garden groom of TV ad. The lady on the phone kept asking me for a magazine subscription & I said NOWAY. If this is them I want a return of these funds.

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M
Sep 17, 2016 4:05 am

I have not sign with them for any fast delivery. I want them to stop pulling money from my account. Please help me. You can contact me at: [email protected]

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we did not receive a book on how to do anything with garden groom please send book how to work and attach everything

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Value Plus - Fraudulent charges

I made a purchase on December 17, 2013 from SNAPZ software for a tool to be used as an aide for a journeyman electrician exam. On that day I agreed to pay $139.00 for the software and $1.95 for the processing fee. Within the last couple of months I couldn't help but wonder what this DRI Value plus monthly was each time I saw $24.95 being pulled from my account. After questioning my husband about it, I googled the name and to no surprise it brought up pages about SCAM, & FRAUDULENT CHARGES that have been made to other people as well as myself. I have already spoken to a representative, and even the supervisor and her id number is 91134 Name; Sandra. I have been told that as of today the charges have been stopped. But I am wanting to get reimbursed for the total dollar amount that has been taken from me which is $85.80. I will provide pictures of each time my account was debited. And for your information I never received any email showing that I signed up for this. NONE. 12/17- $139.00, 12/17- $1.95, 12/19- $10.95, 1/22- $24.95, 2/19- $24.95, 3/20- $24.95

If you have any further questions. Contact me at 870-314-3365 or 870-314-1133
Aaron and Audryanna Cameron

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This is on my credit card several times a month...I did NOT give my permission for this to be used...Take it off or go to better business beareu...Sharon Willis

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2 1
G
Mar 30, 2012 4:05 am

there has been a reaccuring monthly charge on my credit card that i did not authorize

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B
Sep 09, 2011 4:05 am

NAME Joseph Buersmeyer
11341 W. 71st Place
Arvada, CO [protected]

PLEASE remove my name from your billing. I do not want to continue getting charges fro your firm.

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T
4:48 pm
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Value Plus - Customer Service

I had trouble a few months back with their website. I had spoke with them about the use of credit cards. They stated they would begin accepting American. Express soon. This became an option on their website, but when I attempted to use an AMEX card it wouldn't accept it.. After numerous phone calls and emails it was determined that they would in fact not...

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K
10:21 am
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Value Plus - Money being withdrawn from my credit card

I recently went through my credit card, due to missing money and unauthorized charges. I didn't notice until yesterday. But, there is a charge every month, beginning in 4 / 2010 of $24. 95 coming from terminal 03214664; phone number 800 - 925 - 8674, mn. Also, another number i found on my unauthorized charges was 888 - 836 - 6877. Please help! I've tried...

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M
8:50 am
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The complaint has been investigated and resolved to the customer’s satisfaction.

Value Plus - Tried to cancel membership

I contacted SEM Value Plus to cancel my membership. Was told it was cancelled only to have a another charge on my credit card. I called them again, talked to someone else and was assured it was cancelled and the charges would be credited. Next bill showed late balance due with late fees - disputed this only to have my credit card company say they were unable to help me and would re-bill me for the amount. Called SEM, they say I don't owe anything...Eye.yi..yi! Next step, call the credit card company. I feel like I am on a merry-go-round and it does not stop.

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B
4:41 am
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Value Plus - unauthorized charge

I inadvertently clicked the wrong button and got duped into subscribing to a service I did not want. A few minutes later, I cancelled the service, and then called them to make sure of the cancellation went through. They still charged my credit card. I have since cancelled twice more. And they make it very hard to cancel right away. In my opinion, they are duping consumers.
Thank You

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Recieved a charge for 25.00 on 1/25/10. However, I have never heard of this complany. I called the phone number only to have the person that answered the phone tell me they have not idea what the charge was for, but that is was authorized by me back in Nov 2009. They could not offer any other info but the valueplus.com website which doesn exist. I did locate this websit showing this is a scam.

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E
Jun 10, 2008 4:05 am

I don't want anything else to do with this company ever again. I just want my money back from them! Beware people!

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T
Jul 19, 2009 4:05 am

upon going over my credit card account activity ... it appeared that there was an unauthorized withdrawal from value plus in the amount of 19.95...I do intend on proceeding with legal mean's if money is not returned.

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L
10:16 pm
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Value Plus - unauthorized charges on my credit card

This company started unauthorized charging my credit card for a year and a half. Shame on me for not checking on this sooner. They sent me a form letter that said I didn't qualify for a refund. They offered no service, I've never received a call from them or any correspondence. I did NOT, at any time, authorize a charge on my credit card. I think they got...

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12:57 pm
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Value Plus - scamming credit card

They put a popup on my cpmputer and when I click "x" to close, they say I agree to a $1.95/mo charge on my credit card!

GO TO WWW.FTC.GOV, America's new Consumer Protection Bureau to file a complaint

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V
Dec 18, 2011 4:05 am

i have never applied for this monthly dri value plus thing and they are charging everymonth 25$ from my account and i never gave them may bank details i went to bank regarding this issue they said we cannot help u need to call to their customercare no. i did that too and they said we cannot help u need to send them a mail regarding this issue i did that too and u guys did nothing and ur still charging me i dont know how i want all of the money back to my account and an immidiate response from u people.

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V
Dec 18, 2011 4:05 am

I never applied for dri value plus and never gave my card details i dont no how every month they are deducting 25$ from my account
i dont like this i went to bank they said we can't help u u need to call them and i called to customercare they said i cannot help u then how can i get rid from this still u guys are charging me i want my money back and give me the solution how?

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H
11:27 pm
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Value Plus - gift card/magazine subscription scam

Hi there. I too was also scammed by these low lifes! i did get one of the charges dropped as a "courtesy" (yeah right a courtesy?!) I then immediately called my bank and cancelled my debit card to ensure no future charges be made to my account. Interesting how these ### made three charges within 2 days on one another. I did get call from their audio dept. They had altered my conversation completely. they left out out my statements that I did not wish to receive any of their products; enroll in any of their subscriptions or have anything charged to the account they had me verify. i did write to my Attorney General's office and would ask all of you to do the same. You can file an electronic complaint on line. It only takes a few minutes. i am hoping if enough of us do this some action will be taken. These losers need to get a job/life and stop leeching off of the rest of the hardworking population.

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C
2:05 pm
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Value Plus - Canceled My Membership in Response to My Complaint

I joined Value+ because after buying something else, I was offered a $25 Walmart gift card if I tried the membership. I did, and got everything they advertised, including a $20 rebate on the $30 item I purchased. I got rebates of $5 for gasoline and $20 for electricity each month, which covered the $24.95 membership. I was also able to order 5 $20 Walmart...

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M
12:51 am
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Value Plus - paid money for an $80.00 giftcard and there is no such thing!

Was promised an $80.00 giftcard for joining andf there is NO gift card availabile. They are continually charging me from my debit card $29.95 every month. Pleas STOP!! I am on afixed income and cannot afford the $29.95 per month and NOT receiving my $80.00 gift card! What can I do? Please reply to [email protected]

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Value Plus - unauthorized credit card charge

I found an unauthorized charge of $24.95 from WC *Mon ValuePlus [email protected] on one of my credit cards, charges incurred July 13, 2011. I never authorized this charge...do not even know a thing about this person or business. I am filing this complaint and also calling my credit card company to dispute the charge.

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11:47 pm
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Value Plus - credit card scam

Was apparently offered 30-day free trial of Value Plus Service, sold as a discount program for products and services by Kaymaro, 4/20, a vender in CA. Was charged $24.95 on 5/20; 6/20 and 7/20, 2011 and received NO services, discounts or products from Value Plus.
I consider all these charges fraudulent and part of a credit card scam.
My wife accepted this offer but considered the so called Value Plus cancelled when she returned $79.70 worth of product from the original Kaymaro order for a mere $29.95 credit to our Fidelity American Express card.

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M
Feb 07, 2017 4:05 am

You must claim those gifts and offers, they won't just send them to you, though they do claim they will send a welcome packet. I haven't received mine yet but it's only been a week. I did get my subscriber number and can access all the rebate forms and gift offers online. I've never found a service like this that automatically cancels itself, they always depend on you forgetting to cancel. Good that you caught it in four months instead of four years.

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D
10:21 pm
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Value Plus - $80 gift card false

What in the hell happened to the integrity of this nation. Everyone is lying about gift cards or shopping sprees or lottery winnings clear down to the government run agencies such as Medicare. Also the legal or lack of legal system. I worked for 33 years before becoming disabled. I was talking to a pharmacy company because this wonderful government no...

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J
3:09 pm
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The complaint has been investigated and resolved to the customer’s satisfaction.

Value Plus - No $20 in cash or $50 in Gift cards

I was charged for the service and when I finally got the packet, which arrived after the first 30 days, so they could charge my account I went on line to find nothing. The web address they gave me in the letter does not exist and nothing is even close to it. All the promises that the letter made for $20 in cash and $50 in gift cards was just a scam and now that it is past the 30 day free trial period they have charged my account on the 31st day right after the free trial ran out. It does not matter that they waited until 30 days to send you anything, I guess so that you would not find out that they are a big scam. I would like what was promised to me, the $20 in cash and $50 in gift cards and I am stopping any further account withdrawls.

This company is a big fraud and should be put out of busssiness!

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M
Feb 07, 2017 4:05 am

That pretty much sums up my experience as well. After a week of signing up, I called the number, got my subscriber number and downloaded the forms and put them in the mail. If you click "Welcome Gift" at the top of the screen it will automatically check the status of those forms or give you the option to print them. The form for the $50 Walmart card does say that you must "Return this Request Form to receive your Selection Form for a $50.00 Gift Card." So the form is not to get the Walmart card, but to get ANOTHER form to get the Walmart card. You can also purchase up to $100 worth of gift cards for 20% off, not a bad deal, but I'm not confident I would receive them, so I'll not take a chance. I'll give it another week and then cancel. BTW, when calling the service number you are usually greeted with, "Would you like to cancel your account?" The few times I have talked to reps they seemed quite helpful. We'll see when I actually begin the cancelation process.

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You could have contacted the company at any time by calling their customer service phone number and asked for your membership #. There is indeed a website at www.valueplusonline.com You used a comma instead of a period in the company information at the top of your post. When you go to the website it is annoying that you have to download a "request form" for the $20 cash rebate and the $50 walmart gift cards and fill them out and mail them back. More annoying is that it says "please allow 8 to 10 weeks for delivery". Lastly, the welcome packet was supposed to arrive after 2 weeks but it has been over 3 weeks for me and still nothing. I think they do deliberately wait for you to get your packet after the 30 day trial period and end up charging many people money. I have been told that even if I cancel withing the trial period I should get my $20 rebate and the $50 gift card even if I send in the request form AFTER I cancel my membership, but who knows? Guess it will take 10 weeks to find out.

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B
4:13 pm
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Value Plus - Unauthorized charges

I have been charged $24.95 a month from VALUE PLUS MONTHLY for the last 9 months without signing up for anything from them. I called and canceled which they had no problem with. They didn't try to talk me out of it which I find suspicious. I contacted my credit card company told them I canceled it and asked how to stop/block them from continuing to charge me each month. I was told they can't block any charges and I would have to dispute each charge every month. I asked if I got a new card from them with a new account number would that keep them from charging the card. They said since they had an authorized charge number it would carry over to the new card. I then asked how they could get an authorized charge number when I didn't sign up with them. This is what they said:

Someone would have provided them with your account information. From what I've seen on other accounts, this company is usually an additional service that is added when you order online or over the phone from another merchant. If you don't unselect the offer then it is billed automatically.

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P
May 08, 2008 4:05 am

value plus monthly debit of us$16.95 appeared on my amex a/c
i did not authorise this debit. i have no knowledge what value plus monthly is. how do i stop further debits to my a/c?

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P
Feb 08, 2009 4:05 am

I have had two unauthorized charges to AMEX from this company, for what, I have no idea. I went to the website to cancel whatever "account" they think I have with them, but will handle this further through AMEX and state Attorney General for refund of unauthorized charges. BEWARE: I was recently foolish enough to have made a puchase by phone from a TV infomercial, and the Value Plus charges have appeared since then. More than coincidence?

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P
Jun 10, 2011 4:05 am

its not that i don't know how to use a credit card online the simple fact is that these pending charges just appeared i did not purchase anything online or offline earlier today and as i said before i explained this to one of the people whose number was on the pending charge and so they will be dropping it in a few days but as for the origin and how they got my information i am at a loss and have no idea how or where they got it which is why my card is now deactivated as we speak

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P
Jun 10, 2011 4:05 am

i just got charged twice both times for the same amount of 39.95 from 2 different people one that had a number and the Kaydensupport.com Consett GB which gave no number no email no way of contacting the first charge with the number was able to be dropped fairly quickly with little to no real dispute on their part which is...very weird but alright. so the first charge will be down i a few days but they only had record could see the one charge and had no idea where the other one came from which upsets me greatly because i am now out of 80 dollars and i didn't even purchase anything, this is down right virtual theft. so of course i reported the charges to my bank and now my card is cancelled and since its a Friday I must wait til Tuesday to revive my new card with new number...and that express too which means 11.50 shipping express fee is now gone from me as well. this all happened earlier today so both charges are still pending and i cant yet file a fraud claim until the money is taken and no longer pending so it will be a while untill i actually get my 80 dollars back...this is a strange reality that we live in unfortunately

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M
Jul 09, 2008 4:05 am

I have the exact same problem. That charge of 19.95 appeared on my AMEX account this morning. I called the number listed on the charge and still don't know what it is or what they do. They agreed to remove the charge but I have listed the charge as "disputed" with AMEX just in case they don't remove it.

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M
6:18 pm
Verified customer This complaint was posted by a verified customer. Learn more

Value Plus - Scary Info Found

I sent for a free Pharmacy Discount Card. Before using it, I called the 1-877-513-1935 www.pharmacydicountnetwork.com number. I was told this card is good at any pharmacy EXCEPT Walmart. I called Walmart Pharmacist who had never heard of this 'provider'. oddly, ValuePlus told me since I'm in WA. they have a stimulus package & would like to send me a WALMART gift card for $80...free. Then they wanted my personal info. Several times I declined until I heard what's involved. Finally I was told it would cost me $1.00 to receive a 2 week benefits in their saving club. I said no. She persisted. I went online where I found many complaints of fraud, & no one gettiing money refunded. Told her this news. Then she told me I'd been selected for a free cruise, free meals, free travel. Again I declined and hung up. Online The BBB.org for MN lists the parent company as Provell, Inc. a BBB member! out of 790 complaints in the last 3 yrs. BBB closed 338 in 12 mo. Out of 790 complaints 451 were billing/collection issues. The Company is headquartered in Mn yet the state does not allow their products, services to be available to residence, according to ValuePlus small print. Next Googled 1-888-299-5383 and found this biz goes by many names...DiscountMed4You--RXSaveUSA-TrueRxSavings--MedCardRx, and *many* more. READ about ValuePlusOneline.com Privacy Policy and Terms & Conditions. What an eye opener. You have NO privacy to your personal info once you sign up & sign in. Read very carefully what you allow this co. to keep on file & share with all their vendors. Your credit card info, IP address, name, phone, home addy, age, sex, where you click, how long you stayed in page, even your pc hardware, software info. Claim they need this from you to protect Provell from fraud. You have zero protection from your info being used in this way. Just visiting ANY of their subsidiary and network sites means 3rd party is given your personal info, to use for future credit card processing, marketing, surveys, sweepstakes. Their site says so. You'll also allow their biz partners to now offer similar services, & others within their Provell network. Besides cookies being allowed download to your pc t for tracking your every move, you will have "webbeacons" to offer you specialized offers to pop up. Again, READ carefully ALL the tiny print at the bottom of the page. These by the way can change without notice and the fact you are still using the site even without any purchase, you now agree to all new changes in policy. Needless to say...I will not use my free Discount Card to save $ since this in the end would be too great a price at any cost. Do your investigating and stay safe.

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S
9:53 pm
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Value Plus - Unauthorized charges to personal Credit Card

Unauthorized charges placed monthly on my credit card, $19.58, $19.59, $19.75. Have never ordered a product from this company and have no idea what they even sell, nor where/how they got my CC information. According to my bank which is reversing the charges they are in Minnetonka, Minnesota and claim the charges are for some "subscription".

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C
Jul 16, 2016 4:05 am

I just notice on June 14, 1016 I have had money missing on my Debit card that my disability c heck goes on I know of two of charges as of right now I wil look further in tnto this and file a dispute if something is not done. I'm also going to check about more charges please return my phone call back at [protected] or [protected] thank you

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R
Mar 31, 2012 4:05 am

I am with you on this complaint. I have never heard of this company, and have no idea of how they got my CC information. I have no idea of what they are about, but I didn't authorize any deductions from my bank account for these people or anyone else. I will surely be trying to get my money back also. This is fraud to the max. Rickie Morris; Canton, Ohio 44705!~

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