Simple.biz’s earns a 1.0-star rating from 4 reviews, showing that the majority of customers are dissatisfied with their experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Simple.biz - If your website matters, stay far away from simple biz
If your website matters to your business, stay far away from Simple Biz. We hired them to build and maintain our website and paid monthly for ongoing SEO and support. Unfortunately, what we received was a generic template with copy-and-paste content, poor attention to detail, and no real SEO strategy. We had to constantly edit their work ourselves just to...
Read full review of Simple.biz and 1 commentSimple.biz Complaints 3
Website building
This company totally ripped off my daughter for a months fee and the 650.00 to build the site. Basically they copied the old site and posted it without our approval. We contacted the previous site builder and they told us to take it down immediately or they would take action against us as it was exact. We contacted Simple Biz and was told sorry but they did the work and would not reimburse us and in fact was going to charge us another month fee. We are in process of hiring attorney to get our money back.
Desired outcome: to be reimbursed
Professionalism and Integrity: Our Experience with Simple.biz
When we decided to entrust Simple.biz with our website, we were hopeful that they would be the perfect partner to help us achieve our online goals. However, despite our best efforts, it unfortunately became clear that we had different visions for our site and we ultimately were not able to get what we had hoped for out of the partnership.
Despite this setback, we have to give Simple.biz credit for their professionalism and willingness to work with us to find a mutually agreeable solution. Ultimately, we decided that the best course of action would be to request a refund, and we were pleased that Simple.biz was able to honor our request without any fuss or complications.
While we are disappointed that things didn't work out as we had hoped in this case, we would still recommend Simple.biz to other businesses who may be looking for a web design partner. After all, just because their approach didn't mesh with our specific needs doesn't mean that they aren't a great company overall. At the very least, we can say that they conduct business with integrity and professionalism, and that in our experience, they are a trustworthy and dependable service provider.
Horrible Customer Service and Unprofessional Approach: My Experience with Simple.biz
My personal experience with Simple.biz was absolutely horrible. Initially, I had high hopes of them delivering quality and professional services which would help my business grow. Unfortunately, that wasn't the case at all. To begin with, they started working on some things that we never even discussed or agreed upon, leading to a lot of frustration and wasted time.
To make matters even worse, when we requested a refund for their unprofessional approach to our project, they responded with insults and an extremely rude attitude. This type of customer service is completely unacceptable and has left a bad taste in my mouth.
As a business owner, I expect to be treated with a certain level of respect and professionalism, and Simple.biz failed to meet those basic standards. This experience has taught me to be more cautious when choosing a service provider, as not everyone has their customer's best interests at heart. I would definitely not recommend anyone to use this company for their services.
Simple biz is a fraudulent company. I called the company they had promoted to show their work and the company confirmed they had to revamp their whole website after working with simple biz. Do not provide any cc information.
Had to finally cancel card. They make up addresses to pretend they are close to you. Gave the address of a middle school. I have never encountered such con artists in my life. Scammed us out of a couple of thousand dollars.
I was charged 800.00 for a web site they never delivered in working order. Plus they charge my $600.00 for 3 months hosting a site that did not work. Could never get anyone to respond to my concerns. Ended up cancelling my service and was out $1,400.00 beware of this sham company.
Is Simple.biz Legit?
Simple.biz earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A long registered date for simple.biz can be seen as a positive aspect for Simple.biz as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Simple.biz's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Simple.biz has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Simple.biz has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Simple.biz have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- Simple.biz has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The simple.biz may offer a niche product or service that is only of interest to a smaller audience.
- Simple.biz protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Simple.biz complaint handling
-
Simple.biz Contacts
-
Simple.biz phone numbers+1 (888) 207-7023+1 (888) 207-7023Click up if you have successfully reached Simple.biz by calling +1 (888) 207-7023 phone number 0 0 users reported that they have successfully reached Simple.biz by calling +1 (888) 207-7023 phone number Click down if you have unsuccessfully reached Simple.biz by calling +1 (888) 207-7023 phone number 0 0 users reported that they have UNsuccessfully reached Simple.biz by calling +1 (888) 207-7023 phone number
-
Simple.biz emailsaccounting@simple.biz75%Confidence score: 75%Finance
-
Simple.biz social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
- View all Simple.biz contacts
Recent comments about Simple.biz company
Horrible Customer Service and Unprofessional Approach: My Experience with Simple.biz




Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.