The complaint has been investigated and
resolved to the customer's satisfactionResolved Wawa — misleading pastry pricing
resolved to the customer's satisfaction
On Wawa's pastry display it states, "1/2 dozen Doughnuts or Bagels $4.29". I chose 6 items of which one included a sugar twist. The cashier proceeded to tell me that technically that wasn't a dougnut and that the individual price is $1.39 and why would it be included as part of 6 for $4.29 deal? After going back and forth I told the cashier that I did not want the items because the display pricing was misleading. I told her that if that's the case that the sign should state EXACTLY which pastries were not considered doughnuts and therefore not part of the deal. I would like WAWA to correct this misleading sign. This happened at 5:15 PM on a Saturday and my receipt states 17:17:10 TRX 1357464 on the item I purchased and Cashier ID#134 Register 1.
I had purchased a cheese steak hoggie with nothing on but cheese sauce, garlic aholi, with mayo and had received my cheese steak with peppers on it, sweet and hot peppers. I am allergic to hot and sweet peppers. I had gotten peppers on the side for my father's sandwich. Thanks for ruining my night.
a verified customer
1st time purchasing grab and go salad at wawa. Unfortunately it will Probably be my last. My salad was frozen mostly on bottom of container which caused most of my lettuce to be wilted and wet most of the salad was un eatable. The bottom of container inside was iced up. Love wawa but was disappointed for my 1st experience of grab & Go salads.
Bought sausage and egg sandwich in a waffle. Got to work to eat and the waffle was burned. Had to throw it out. Wasted my money and had no breakfast
I was coming out of the Wawas when I saw what looked like a drug deal in progress. It is a rough neighborhood however, this was around 1 in the afternoon.
The management has done a great job in curbing panhandlers and prostitutes I just don't want to see it their hard work start to erode away.
a verified customer
10/3/19 after a long day at work I went to wawa at 7236-40 Germantown Ave. Philadelphia, PA around 7 am and ordered a milkshake and normally have satisfied customer service but this time not only did the employee who made my milkshake was ignorant she left a wip cream top in my milkshake and broken plastic
a verified customer
To days in a row. Ordered food paid for extra topping or bacon and did not receive. Even less then the normal. Paying extra money for extra that I dont receive to days in a row.
a verified customer
In 04/19/2019
At 11:32
And 11:37 I have in my debit card 2 transaction that I didn't do it
The first for $100
The second for $99.26
If you see those transaction you could understand that someone stole that
The transaction had 5 minutes in between
My cell phone num [protected]
She didn't seem too nice. I thought you guys are supposed to be friendly but she didn't seem too friendly to me! Next time I go there I hope to have a better experience!!
a verified customer
I frequent your store on Fowler Avenue in Tampa. There is an employee by the name of Denise Glomb who works at this store. She works in the drink area. She is extremely rude every time I go into this store and for no reason. She also appears to be high on something everytime she's there. Just thought you should know.
a verified customer
Went to wawa near park and gandy it had meatball subs and the staff has a habit of walking to has conversation instead of answer the questions the exact address is 3101 Gandy Blvd, Pinellas Park, FL 33782, USA
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They didn't care for making my sandwich they were all just talking and laughing. Waited 15 mins for this garbage. This not the first time this has happen.
a verified customer
My daughter and I went in to buy 2 tripletta subs because that has became our new favorite subs. But we found out it is unavailable on app and in store. I asked the manager and she didnt seem to care that much so that's why your receiving this email.
a verified customer
A doughnut is circular. The twist is obviously more expensive than the doughnut, therefore it wouldn't be included. You shouldn't argue with the employees, they do get paid to know the store.
people always try to get away with things, the sign clearly says 6 DONUTS, if you read the all the tags in the actual bakery case it says glazed DONUT, chocolate sprinkled DONUT, caramel DONUT and then it proceeds to coffee ROLL, Sugar twist, muffins, crumb CAKES and so on. It is not called sugar twist DONUT, it is not consider a DONUT therefore you should know it was not going to be counted in the deal. The Wawa I visit even has a different tag for the ones that are included in those deals. Let's be a real realistic for once and instead of complaining or trying to get away with stuff make suggestions in a more adult manner, not whining or running into websites like this one because it only makes you look bad.
You’re absolutely right and the sign says exactly what it should… “1/2 dozen doughnuts or bagels for $4.xx” which includes all doughnuts regardless of their price point. If this matter hasn’t been resolved than I suggest calling either the manager or [protected]; they would either send you a coupon or a gift card.