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Wawa review: misleading pastry pricing 44

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8:48 am EST
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On Wawa's pastry display it states, "1/2 dozen Doughnuts or Bagels $4.29". I chose 6 items of which one included a sugar twist. The cashier proceeded to tell me that technically that wasn't a dougnut and that the individual price is $1.39 and why would it be included as part of 6 for $4.29 deal? After going back and forth I told the cashier that I did not want the items because the display pricing was misleading. I told her that if that's the case that the sign should state EXACTLY which pastries were not considered doughnuts and therefore not part of the deal. I would like WAWA to correct this misleading sign. This happened at 5:15 PM on a Saturday and my receipt states 17:17:10 TRX 1357464 on the item I purchased and Cashier ID#134 Register 1.

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44 comments
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Erikjvigorito
, US
Dec 11, 2018 7:17 am EST
Verified customer This comment was posted by a verified customer. Learn more

My daughter and I went in to buy 2 tripletta subs because that has became our new favorite subs. But we found out it is unavailable on app and in store. I asked the manager and she didnt seem to care that much so that's why your receiving this email.

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champ220
West Chester, US
Feb 12, 2012 8:43 pm EST
Verified customer This comment was posted by a verified customer. Learn more

A doughnut is circular. The twist is obviously more expensive than the doughnut, therefore it wouldn't be included. You shouldn't argue with the employees, they do get paid to know the store.

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GoodSamatitan56
Bellmar, US
May 18, 2011 2:11 am EDT

people always try to get away with things, the sign clearly says 6 DONUTS, if you read the all the tags in the actual bakery case it says glazed DONUT, chocolate sprinkled DONUT, caramel DONUT and then it proceeds to coffee ROLL, Sugar twist, muffins, crumb CAKES and so on. It is not called sugar twist DONUT, it is not consider a DONUT therefore you should know it was not going to be counted in the deal. The Wawa I visit even has a different tag for the ones that are included in those deals. Let's be a real realistic for once and instead of complaining or trying to get away with stuff make suggestions in a more adult manner, not whining or running into websites like this one because it only makes you look bad.

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crbenn01
Norristown, US
Aug 22, 2009 9:42 pm EDT

You’re absolutely right and the sign says exactly what it should… “1/2 dozen doughnuts or bagels for $4.xx” which includes all doughnuts regardless of their price point. If this matter hasn’t been resolved than I suggest calling either the manager or [protected]; they would either send you a coupon or a gift card.