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OverDrive
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OverDrive

www.overdrive.com

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1.7

Overall customer rating from reviews and complaints

OverDrive earns a 1.7-star rating from 2 reviews and 1 complaints, showing that the majority of digital readers are with borrowing experience.

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ComplaintsBoard
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11:58 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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OverDrive Privacy concerns (more details)

Hello! In addition to my review I did below, I would like to provide more stuff. I rated 3 stars for this because I used it before summer 2024. Now I don't use it during the summer because I think it's boring. Before summer 2024, I never got the spamming notifications. However, after summer 2024, I started to receive and it keeps doing it everyday (see the review or the complaint to see more info) and as of today's date, it keeps doing this

Recommendation: First thing to do: Contact OverDrive | 2nd thing to do if it doesn't work: Report it here | 3rd thing if these 2 things doesn't work: Report it to the US government/report it to whatever country you can report this to

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ComplaintsBoard
C
2:56 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

OverDrive Privacy concerns

Hello! I have a problem. The problem is that "Sora, by OverDrive Education" (that is the real app's name. I'll use "Sora" as a shorter way) is spamming notifications which this company owns this is OverDrive, Inc (I'll use "OverDrive as a shorter way). It started in Oct 2024 but I do not know which day it was but they keep spamming it everyday, even during...

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2 OverDrive Reviews

How do digital readers rate OverDrive?

OverDrive receives a 2.0-star rating based on 2 customer reviews, showing that negative experiences are common and overall satisfaction among digital readers remains low.

*This score reflects customer reviews only. Complaints are shown separately.

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ComplaintsBoard
C
11:49 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

OverDrive Privacy concerns (from a spamming app)

Hello! I don't know what happened but since Oct 2024, there is a app that is spamming notifications. It's OverDrive. The app that was spamming that was "Sora, by OverDrive Education". I have my location turned off but they keep spamming it. If you look at the file or the picture I sent below, this is what the notification looks like

If you want more info, please see my complaint above (if you see my complaint)

Recommendation: If the app is spamming notifications, you should take action (to the government website or court), contact OverDrive (what you should do 1st), or report it here

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OverDrive - Privacy concerns (from a spamming app) - Photo 1
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Update by Caden Nguyen

Sorry, I am talking about my complaint somewhere in this page, not above

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Overview of OverDrive complaint handling

OverDrive reviews first appeared on Complaints Board on Feb 16, 2025. The latest review Privacy concerns (more details) was posted on May 18, 2025. OverDrive has an average consumer rating of 1 stars from 3 reviews. OverDrive has resolved 0 complaints.
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  1. OverDrive Contacts

  2. OverDrive phone numbers
    +1 (216) 573-6886
    Click up if you have successfully reached OverDrive by calling +1 (216) 573-6886 phone number 0 0 users reported that they have successfully reached OverDrive by calling +1 (216) 573-6886 phone number Click down if you have unsuccessfully reached OverDrive by calling +1 (216) 573-6886 phone number 0 0 users reported that they have UNsuccessfully reached OverDrive by calling +1 (216) 573-6886 phone number
  3. OverDrive address
    One OverDrive Way, Cleveland, Ohio, 44125, United States
  4. OverDrive social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 20, 2026
OverDrive Category
OverDrive is ranked 130 among 167 companies in the Retail and Online Shopping category
#128 Secunda Mall Secunda Mall #129 Brothers Food Mart Brothers Food Mart #130 OverDrive OverDrive #131 J & B Tool Sales Incorporated J & B Tool Sales Incorporated #132 Ashton Drake Ashton Drake

Most discussed OverDrive complaints

Privacy concerns
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