I have spoken to and called several times, have been on hold for hours, over several days and times, I have been told by several people that I would get a call back, I have been transferred several times to either a hang up or on hold for hours never to get a resolution. We moved our business home from a commercial office in JUNE 2026, I have been trying to call and get someone on the line that can help me since MAY 2026. I would like you to move my recycling service to our home. I tried to cancel the services because we are no longer at the PCH address, and you would not cancel, SO, we need service at our home which is now our place of business. I Have emails, phone logs and I have been paying for service for the past 5 months with NO service. Please call me to resolve immediately.
Claimed loss: 75.00-97.00 a month also about 6 hours of my time listening to an awful hold recording. Feels like intentional psychological warfare.
Desired outcome: I would like to have our companies recycling picked up every week since i am paying for it.
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I kept trying. I finally spoke with someone who helped me. This took a very long time to happen.