efficiency of filling a prescription
On Oct. 20, 2015, @ 1:30 pm, I went to pharmacy counter to have a prescription filled for my wife, which had been called in by doctor. After waiting in line for 10 minutes, I reached the front of the line & was told they had the prescription, but it hadn't been filled yet. The lady told me it would be ready in 15 minutes. I waited 20 minutes & got in line for a 2nd time. I got to front of line & it still was not ready, but they were working on it. I waited another 15 minutes and got in line for 3rd time. I got to front of line and it still was not ready. I waited another 10 minutes and got in line for 4th time. I got to front of line and handed the lady my wife's new insurance prescription card. She told me she couldn't check me out until I went to the insurance counter and got registered. I waited 10 minutes before I could talk to insurance clerk. I got in line a 5th time and was able to pick up the prescription. There was no posting that when using new insurance, to register with insurance clerk first. The Walmart that I normally use registers you when you pay for prescription. This is the WORST ORGANIZED pharmacy I have ever used. I do not plan on using this pharmacy again.
eye glasses
I purchased my glasses 2 weeks ago .I noticed when I was cleaning them that the right lens does not fit in the frame correctly the man in wal-mart said they could not do anything because my frames are over two years old .you can see the lens is not cut properly & there is a sharp burr next to ear piece .I am on social security & can not afford new frames every year .I will not be buying my glasses from wal-mart in the future.
customer service, from a mistake which was made by the employer
Accompanying my Grandfather, he had asked for a oil change and two new tiers for his 2000 Ford Windstar. He had asked for the new tiers to be put on the front. Asking them to put what was currently on front, on back. Wanting to only keep back left tier, which was asked to place tier on folded down backseat. For which would still allow me to get to the...
Read full complaintblack faded glory jeans
I bought these jeans from Walmart in Sept 2015 thinking the smell was just a new clothes' smell but I've tried vinegar, fabric softener, different detergents and nothing makes it go away. It contaminated other laundry to the extent that some had to be thrown out. My skin smelled after I wore them until I took a shower. No idea what it is but it cannot be healthy.
Read full complaintonline order disappeared after I paid
I ordered a tv from walmart.com 10/11/15 for same day pick up. They took my money and then when I checked the order history, it was not there. I checked my balance and the payment was taken from my account. I called walmart customer service and they had no idea what happened and told me that I would have to contact the walmart credit card company because...
Read full complaint and 1 commentwomens jeans
I have been buying Faded Glory Jeans from Walmart for many years but the last time couple of times I bought them, the dye seems to leave a faded line down the pants where they were folded. The rest of the pants hold the color for some reason.
great value buttery crackers
I was in Walmart today and purchased Great Value buttery crackers. I have purchased many products from the great value brand and have never had any issues. Most products are as good if not better than the name brand, However. I was extremely disappointed with this product. I removed a sleeve of the crackers from the box and the crackers appeared to be intact. As I removed the crackers, they fell apart. ALL the crackers fell apart. I understand that I did not purchase Ritz crackers, but I was not expecting such poor quality. I don't normally complain about food purchases that don't work out, however, this product is such poor quality, I feel I need to express my opinion.
assaulted by the door greeter
On September 27, 2015 at approximately 1538 I had just been checked out and paid for all my items and proceeded to the exit. I went through the sensors and continued to the outside exit when the door greeter ran up to me and said "do you have your receipt?" I said yes and held it up and continued on my way, were almost outside when he abruptly grabbed the...
Read full complaintgreat value wheat bread
My husband purchased a loaf of this bread at the Neighborhood Walmart here in Bartlett a few days ago. It was the poorest excuse for bread I have ever seen. It has no taste and falls apart. It even falls apart trying to take out of the toaster. The ID # on the bread was:
[protected] 4
Best if used by date 09/25/2015
0.118256 09:35 #2
Usually I do not have problems with the great value brand...this one had to be addressed as it is absolutely horrible. Thankfully the ducks and geese at the park ate it..
Thank You,
Linda Griffin
rudeness
On the day of September 23, my husband and I went to Walmart Neighborhood Market, at 322 Stonewall Jackson, Orangeburg. As we approached the cash register to check out, we notice several girls (employees) around this particular cashier holding conversation. We thought they would've stop once they notice us approaching, NOT! They CONTINUED, not even greeting us. My husband said, "She ain't even paying attention"! I told him this is how they normally carry on whenever I shop here. I think it is rude and down right disrespectful when they behave this way. They should make the customers feel welcome and leave their personal lives outside of thier work place. AND WHY DO THEY HIDE THIER NAME TAGS?
What do you mean hide their name tags? How do you know they were cashiers? Were they standing near an open register? Was the light on at the register? There is a lot missing here, and the fact that you claim they did not greet you prompts the question: did you greet her? Or did you huff and sigh out loud and make comments you knew they could hear but not have the nerve to say them outright to their faces?
It always makes me laugh when people complain about rudeness, yet think nothing of their own rudeness.
I quit shopping at WalMart 13 years ago because of how badly management treated their employees. If the clerk is rude, it is just what they learned from their own management.
marvin
equate brand feminine wash-sensitive skin-fresh scent
The bottle that I am complaining about is the 2nd bottle of this product that I have bought. I purchased a small bottle first to make sure it worked for me and I liked it. I did, so I bought the bottle I have now. It does not have a fresh scent, more like a metallic or metal smell, which the first one was fresh and nothing like this one.
The numbers stamped on the back are F1522500 and in smaller writing under the other :4A449 2E B4. On the front of the bottle under the 15 fl oz. is : 4A449 2E F3. Do you know if there is something that went wrong with this batch? I purchased it 8/16/15 at store: 12981 Shelbyville Rd; Middleton, Key 40243. I have the receipt, let me know if you need anything else off it. I purchase mostly Equate brand on many many products I purchase with you and know this is not the normal.
cost
I went to Smart Style in Walmart in Lexington KY off of Winchester Rd. for a hair cut, the cut was wonderful and the price was right. I ask how much for highlights and was Quoted by Laura $44.50, I said great I'll be back in a few day. So a few days later I go in to get the highlights. Laura was on her way out and ask if it was ok for Angela to do my highlights. I said sure. Angela was a very nice lady. I was pleased with my hair. When I went to checkout Angela ask me if I had been quoted a price. I said yes $44.50 by Laura. She didn't listen, she charged me $49.99, plus 14.99 for blow dry, which I wasn't told before she blew my hair out. I tipped her $10.00 my total went from $44.50 to $74.90. I think a client should be told up front about additional cost. Thank you Tina.
ripoff and rudeness
Terrible experience from the online walmart.com and the store located at Lima Rd in Fort Wayne. I purchase a gift for my Stepson for $162 dollars online. The order was place successfully and about an hour later they cancelled my order. The online department stated it was no longer available. I spent an hour on the phone trying to get resolution from the...
Read full complaintworst haircut of my life
The worst haircut of my life : Its unbelievable that walmart can hire someone that doesn't know how to cut hair. My head looks like some rats have chewed up my hair here and there. While cutting my hair I could tell that she doesn't know how to handle scissors, haircut kit. My instructions was very clear. This not about my hair style looking different than what I expected in which case I would not have been an issue. This is about how bad the hair looks, its just a mess. I AM JUST FRUSTATED WITH MY HAIRCUT, I am not so good with confrontations and I just wanted to be polite and walked away even paying 2$ tip. This lady doesn't know anything about haircut, when she started working on my hair I had a very bad feeling because of the way she was handling haircut kit and scissors. PLEASE HAVE SOME QUALITY CONTROL! I have had free haircuts at hairstyling schools in the past when I was a student and those trainees gave me much better haircuts than this person .
You should have got your haircut at a shelter.
Why would anyone go to Walmart for a haircut?
purchase of alcohol
September 5, 2015 at 0830 am... I went to purchase items for a tailgate party with my parents. I am well over the age to buy alcohol and I am disabled. It doesn't show, and I don't show it off. However, I brought my 17 and 19 year old sons with me as I knew I had to lift some things I can not lift. They put beer on the conveyor belt for me. I do not drink...
Read full complaintbogus $12.97 charge against my checking account
Per my online banking statement, on 09/02/2015, I was charged $12.97 by FreeShipping.com.
On 08/28/2015, I ordered merchandise via WalMart's online service. The item(s) were shipped FREE (No shipping charge).
I D-I-D N-O-T sign-up for freeshipping.com; so I am guessing freeshipping.com got my debit card information from WalMart (I will confront them later).
I will take my complaint to the Maryland Attorney General's Fraud Department if this illegal, improper and bogus, charge is not removed from my debit card IMMEDIATELY !
Per the freeshipping.com representative I spoke to, on the phone, the $12.97 will be removed from my account; whatever account I supposedly had/have with freeshipping.com will be made NULL-N-VOID/ shutdown/ deleted "5 minutes ago".
If my checking account isn't "squared away" by 09/09/2015 (That gives freeshipping.com a week to "do their thing"), I WILL file a complaint against them via the proper legal channels.
H A V E A N I C E D A Y . . .
Wes Logan
[protected]@zoominternet.net
Hi Wes, I apologize for any confusion you had when joining our program. We have certainly cancelled your account and issued a refund of the charge. That charge takes 2-5 business days to post to your account. However, I still wanted to explain to you how you got signed up with our program to avoid any confusion.
Our records show that on 8/26/2015 you were making a purchase with Walmart, where you saw the offer for a $10 cash back rebate. You then clicked on the offer and arrive on our registration page, which provided full details about the membership program and how you can try the program at no cost for 7 days. The terms on that page explained that if you did not cancel your membership by the end of the trial, her membership would automatically continue and the monthly membership fee would be charged to the credit card account that you provided. After signing up you would have also received a welcome email from us, which included more information about the membership fee and the terms and conditions.
If you have any other questions please don't hesitate to reach out to me at mprocaccini@FreeShipping.com.
Thanks,
Mike
FreeShipping.com
Customer Service Supervisor
poor service pharmacy
My husband, suffering pain after melanoma surgery, dropped off a paper prescription @ 10:00 AM this morning. He was told they would call when it was ready. No call after three hours. He called and was told the computer was down. (No call) At 5:30 PM I called to see if it was ready and was told it was ready for pick up. I immediately drove over to pick it up...
Read full complainteye department
Walmart where do I start !
had eye apt for my 99 yr old mom today.
when calling for appointment ask price was told $89.00 if needed medical it will cost additional.
I informed him I wanted ONLY eye exam $89.00.
When we were having the exam the Dr wanted to dilate her eyes I ask is this part of eye exam? she said yes...
She didnt say medical portion.
then when went to pay the $89.00 thy charges $150.00 for both eye examine and medical exam.
She is on fixed income...
Why is it people don't listen? Are thy just so GREEDY that thy can't do what thy are ask...
My mother is 99 she has her own eye Doctor ...Her dr said small dot on back of eye 7 yrs ago nothing to worry about. we knew she didnt need medical part... we just wanted reading glasses she had trouble reading thats what we explained to doctor when she ask why are you here today? having trouble reading.
Its really bad when counter clerks don't listen and forward information to Doctor.
But what's worse Is a DOCTOR who dosent listen.
VERY DISAPPOINTED AND UPSET THAT PEOPLE ( DOCTORS) TAKE ADVANTAGE OF THE ELDERLY PEOPLE
remember you will be Elderly eventually I hope you are treated the same a you treat others...
will not honor warranty, said tv was damaged
I purchased a 42 in Sceptre TV a couple years ago and purchased the extended warranty. About a month ago, the TV started having issues turning on and off. I looked it up and found that this is a common issue with this TV. I called the warranty company and made the claim.
They shipped me an empty box and said to follow the instructions and ship the TV back, which is exactly what I did.
I get an email that they have received the TV and are diagnosing it. A day later I get a call and was told that my TV had "impact damage" and that they would not be covering it. They also stated that they have pictures and that the packaging was not damaged. Requested copies of the pictures, I especially wanted to see the packaging. They informed me that they could not guarantee that they would send them, but that my claim was denied.
So, I went from having a working TV, to no TV. One that had a fault turning on and off to one that is completely destroyed and they won't even guarantee me that I will get to see the data they used to deny my claim.
Lesson learned: If you must purchase an extended warranty, purchase one that allows you to bring your item to a local shop. DO NOT SHIP YOUR ITEM. If it gets damaged, you will not be able to prove (to their standard) that it was not that way when you shipped it.
refusal of deposit
Had recently visited Walmart of Grand Blanc, MI and as I was walking up to the building an employee told me that the doors on the bottle return side had been locked. It was 10:20pm. I then asked him if I could travel from inside to the other side where the bottle return was located. He then replied that it was locked from the inside and the bottle return would be open in the morning. Last I had checked, it was illegal for a store to refuse bottle returns for containers of products they offer.
Not giving them a new insurance card at the beginning is probably why you had to wait so long. Everything is electronic. When the insurance information is keyed, the script is electronically sent to insurance for approval. THEN it goes, ELECTRONICALLY to the filling queue. It was stuck in limbo because you did not give them the card.