Walmart
Reviews and Complaints

I fell and broke my ankle and called the vision center from the hospital and said I would be there to pick up my glasses as soon as I could. I was told that would be ok. I was home only 2 weeks and I got a phone call at 7:00 pm saying that they were going to ship my glasses to me via UPS because "they can only hold them for so long" I have a Medical problem with my ankle! You would think they could be more flexible! I can't go ANYWHERE and I am in a Wheel chair! I said I would be there when I could to pick them up, afterall I did pay for them. There is no reason for them to do this to me! I got them through UPS, but what about them fitting right? Adjustments? I wont be able to go anywhere for weeks! This is not right!

Bonjour,

J'ai commandé le 15 septembre dernier, l'article a été payé et je n'ai rien reçu.

Plusieurs vérifications ont été faites auprès du service à la clientèle de Walmart Canada et auprès du magasin sans succès.

J'attends de vos nouvelles avec impatience...

Je m'attends également au remboursement intégral si vous ne pouvez répondre à mes attentes.

A friend bought the card for me yesterday the card was pick pocketed out of my back pocket while walmart goes through their check you bag before you leave the store. which is clearly unlawful. but the sheep just go along with it. went back in the evening and the manager basically viewed the tape and stated that it was given to me. If I lost it or it got stolen in there store not their problem no phone very worried. have no more money to get another clearly this is theft completely. I actually don't want to let this one go I think that a remedy should be put in place otherwise Walmart get s the Okay to steal from the citizens so does straght talk.

I purchased a bag of the Great Value pre cooked sausage patties yesterday. I prepared two of them for my breakfast this morning. While they were warming up I noticed the smell was off, and when I tasted it...I almost threw up! It is disgusting! This product was so bad, I would not even let my dog have them, and If you want to continue to sell quality food items in the Great Value line of items, THIS ONE, should definitely NOT be one of them... I bet the Walton family wouldn't eat them.

Not to be totally negative, I buy a lot of the Great Value products, and most of them are that, a great value, and honestly one can't tell they are not name brand.

I plan on taking the company on their money back promise on the package and returning it today.

Thanks for reading my complaint.

Thomas MIles

Hello

I purchased a bike (Hyper) on Sep 2nd and in couple of days it broke down so went to Walmart store and they told be to get a replacement which I did get the same model bike again but on Sep 15th but it broke again on Sep 16th so I went to walmart again thinking this time to return this product.

Walmart did not accept the bike and they told me it is a policy that once you exchange a bike you cannot get a refund, No one told me this on Sep 15 when I went else would have just taken a refund.

Now I am stuck with a bike which I have not used for even a month.

Secondly, I purchased on the same bike a walmart insurance I called them and they told me to contact manufacturer and they said email would be sent with all details but they sent me a email with my warranty details and no information for how to get the bike fixed. I called and got number of manufacturer and he said it is a wrong number.

I really think this is very bad walmart experience for the first time, I have been a customer for last several years but never had such issue. If there is a policy or you cannot support you need to be clear on communication

I tried to login a complain ( No. [protected]) and this was done after a lot of effort as I had to repeatedly ask on how to do it, what will be the process, and even get a complaint number. Till now i have not received even a call from walmart which I think is not right

The pool that I purchased and a 3 year extended warranty from walmart on 5/31/18 along with a skimmer for holding chloine that I was told I should purchase along with the pool was broke and the chlorine fell out of the skimmer and onto the pool bottom i did not check the pool for a day and when i did I noticed a white spot on the bottom of the pool where the chlorine had eaten away at the liner and caused like a dry rot. The Skimmer that I purchased from walmart was broken at the locking device and i never even knew it.I called the extended warranty`Dept.And they said it was not coverded, They told me to call the company that made the pool, So I did The polygroup company told me that this should have been covered by my extended coverage and to call Walmart Extended protection again, After 3 days of trying to get someone to help me with this problem I am writing to you.I want my Full refund for my Extended Warranty.And this company Needs to be reported to the Better Business bureau. As I will do after sending this e.mail out. Very unhappy customer. Kimberly Curtis

This all started Thrusday when I attempted to buy some Uncle Bens Rice. I went to your website and selected the item, I wanted to pick it up but the website would not permit me to order it. So I went into the store to see customer service. After waiting in line for 15 minutes, the supervisor told me that they could not place the order for me but it would have to be done on-line. I explained the nature of the problem I was encountering and handed him my cellphone. He was unable to place the order either. He said that the only way the order could be place was o speak to someone at Walmart.com. He gave me the telephone number and I waited through 4 separate menus before reaching someone in customer service. That person was unable to help me ant tranferred me to another individual to whom I was finally able to place my order. She said it was after 3 PM
but the item would be available for pick-up on Saturday. Relying on her information I headed into the store. I drove up to the grocery delivery area and called the number on the sign. They told me they had no record of my order. I had to go into the store and then walk over to a special desk and that person checked my order but told me that even though it showed delivery on Saturday, they had no Saturday deliveries of groceries.
I was beyond frustration at this point and all I got was a number to call Wallmart.com. It took me 21 minutes to get through to a supervisor. After going through the entire problem that I was experiencing she appologized for MY confusion, she did not own the problem and asked if I were near a computer so that I could place another order for delivery. I told her I expected Walmart to resolve this problem, the only thing she could do was cancel my order. I simply asked if she would put the order out for delivery since it had been their lack of clarity and lack of training of their store employees that had caused this problem. She said that all she could do was cancel my order and then place a new order and that there would be a delivery charge added on. She did not have the authority to place the order with no delivery charge.
I am an experienced mystery shopper with over 1500 shops and I must say that this is the worst shopping experience that I have ever encountered. The staff was helpful in the store but were not trained in how to solve a Walmart.com problem. They did not own the problem and blamed the system. When the system failed the client they blamed the client on his confusion. Then they would not solve the problem only to suggest that I order it again and see if the delivery charge was waived. This entire fiasco to over 4 hours 2 visits to the store and 55 minutes on the phone and the best they could suggest is I call back again to make sure that the fee for delivery was waived. For the record, if I do not recieve a responsible corporate response in the next 48 hours I will desiminate my experience through every social media outlet. You cannot treat customers with such disrespect and not enable anyone on the front line to solve the problem. What started out as a splinter is now a fully infected involved dissatified client.
After submitting that complaint, I received a form letter asking me to fill out customer service satisfaction form. They did not even take the time to read the explicit
email I took the time to send in. Since that robo response, I have received two more emails suggesting that I call in a let them know details about my issues. This company has no customer service and until things are addressed corporately the customer will bear the brunt of this disfunction company.

I purchased what was supposedly catfish. It was in a seethru blue and clear packaging. I knew that usually the products are what they say they are. I shop Walmart every other day in Sun Prairie Wisconsin. I fried the fish which tasted like mud carp. Dark inside and the wrong flesh texture and color, should be white. I paid 13.57for this fish. You need to check the fishmonger and get back to me. Thank you

Green dot is none other than a thief.

A transaction at a casino did not go through
So the casino released the 100.00 funds back on to the card the very same day. Green dot refuses to give my money back claiming that the casino never released money back onto the card. Spoke with casino on several occasions and money had been released on same day. I filed a dispute with green dot, sent in dispute form, i've called and called. Been patient. Waiting several months which has now become several years. I worked for that money and they keep it. Refusing me my money. Do not trust this card

I was in one of your stores. This one employee whom cashed me out called me after I paid for everything. She saw that three was a cellphone on her register and asked if it was mine. I told her no that it was not mine. I then left the store and was not happy that they tried to accuse me of theft. I do not steal and this idiot needs to die for trying to make me to be a thief.Maybe she is racist and thinks I am a thief because of my native background.But I said no that is not my phone.