Walmart
reviews and complaints

I placed an order for home delivery through the Walmart grocery app. I chose the delivery time for between 5 and 6pm on Monday August 12th. The goods never arrived. After phoning Walmart on the 12th and again the morning AND afternoon of the August 13th, still no resolution
My order no is . [protected]. I was told that Walmart will get in touch with the store and that I will be notified when the order will be delivered, still no contact received from Walmart!

I have been a customer of your Naugatuck, CT store for many years. However, that store has gone downhill to the point that I can no longer shop there. Right now it is just a matter of transferring my prescriptions to CVS and I will no longer be shopping there. If you would like to contact me I will gladly give you the last 4 digits of my card and you will see how much I have spent in that store throughout the years.
The customer service there is the worst. I purchased a small mower there a few months ago. I brought it home, put it together but it would not start. One of my neighbors, who is mechanically inclined, checked it out and said I should bring it back. He could not get it started. I folded the handle bar forward, put it in my car and brought the original box back to the store. I parked by the nursery but I was having a difficult time handling both the mower and the box into the store. A very nice woman who was just coming back to her car offered to help me. We got to the nursery. The employee at the entrance told me I had to bring it up to Customer Service which was at the other end of the building. I said fine but was there someone who could help me since this woman had just helped me to get it in the store. Her response was that she could not leave the door and there was no one available in the garden dept. So this nice woman said it was fine and she would help me get everything to Customer Service.

When I purchased the mover there was no one in the garden dept. I had to walk to Customer Service to have them page someone to help me get the box off the pile of mowers. Then I waited another 15 minutes for someone to come down.

I went to your garden department on July 3 to purchase flowers. Due to the constant rain this year I was behind on my planting. The selection was extremely limited and the rows of plants they did have were all dried out and dying. There were other customers there complaining about the condition of the flowers and shrubs. I left and went down to our nursery in town. I understand that stores keep moving up the seasons. However, people keep sprucing up their properties all summer. This year your stores did not even carry rubber mulch.

The deli always has long lines with only one person working. The pharmacy personnel are very pleasant but there are never enough of them and the line is often very long.

Your employees really need good customer service training. They are not doing much to retain customers or to upsell. It seems that most of them are just thinking about what time they can clock out. If you invest in your employees they will represent your store in a better manner.

And lastly, the store manager is never to be seen. If you ask for the manager you get everything from a cashier lead to maybe a supervisor. Let's bring the manager out on the floor. These are his customers!

Denise Alden
31 Deerfield Drive
Prospect, CT 06712
[protected]
Denise.[protected]@outlook.com

they do nothing but cut down on workers, cause longer lines for the rest of the americans while cheating the goverment out of taxes the workers would have paid, there by causing the rest of us to have to pay more taxes in the long run . I, my family and friends all refuse to use the self check out lanes and will leave the carts setting there if there is just a few lanes open and long lines with long waits ! thanks for listening----mike johnson at [protected]@aol.com

I went and got an oil change and tire rotation, my rims are powdercoated, 1300$. 325$ a rim. They used an impact and destroyed my finish. They also knocked weights off my tire and when i was driving my truck was hopping BAD! I stoped at a mechanics and had them check my balance. He said my rims were not put on right. They are custom rims, you have to make sure the lugs are dead center when tighting the lug nuts, they did not do this my rim and tire were a 1/4 inch of of line. I had to pay 44$ for mount and balance. Not to mention my 1300$ finish od [censored]ED NOW! I WILL NEVER GO BACK TO WAL-MART FOR ANY AUTOMOTIVE WORK!

All of the newly redesigned Walmart and Sam's Club stores are completely ridiculous.
Self service machines out number checkout clerks 10 to 1. This corporation is so cheap they no longer will even pay minimum wage. Instead they use slave labor to checkout and bag the purchased items. That is the customer! Anytime I go to any store there are only two clerks open with huge lines. I am so sick of this that I have been buying more items at Trader Joe's and skipping Walmart altogether. I refuse to use self service machines. This is anti-American! If I wanted to work at Walmart I would put in an application!

this store is suppose to be a supercenter and everytime you go in there the shelves are close to empty and they are out of almost everything and not just for a few days but weeks and if you need help not all but some workers will say I just don't have time right now and if you need a price you find one of those check the price machines and they never work I am considering just not using this store anymore and paying a little more and going some where else due to most of the time I end up having to do anyway the last 6-8 months It has really went down the drain the last year

I asked a service employee to assist me in purchasing glucose testing strips; I informed her that this was new to me and I had not purchased them. She stated that that they were kept behind the pharmacy counter, she went and got them and told another clerk to ring me up. The cost for the Contour testing strips for a 50 ct was rung up at $61.98. Not knowing prices, I paid with my Walmart credit card. On returning home I looked it up on Walmarts website and found I could purchase the same item for $29.50 online. I returned to store, customer service said not returnable (no one told me that), she also said that item is less expensive online, wasn't told that either at pharmacy counter. So I've checked other stores: Walgren's and Kroger's sells a 70 ct for $34.99 and Meijer sells a 70 ct for $30.99. SO WHY WOULD I EVER USE WALMART AGAIN? The 2 ladies waiting on me in pharmacy should have informed me: (when a friend of mine went to her Walmart asking for meters and test strips she got plenty of info). Why the overcharge? The Walmart manager should have given me at least a gift card for the $30 difference. Can I get a credit from you? Sincerely, Lenora Lovig: [protected]@gmail.com or home #[protected]

I originally ordered the refrigerator from Walmart in black. Attached are the photos showing the damage. The second time we ordered the refrigerator, we ordered it from Sam's Club because we wanted it in white. That too came damaged in almost the same exact spot! We are crossing our fingers that this third refrigerator that Sam's Club processed will come undamaged. It goes without saying that this entire experience has been frustrating and disappointing, let alone, inconvenient.

date: 7/19/19, store 1086
I attempted to purchase 3 deodarants but at check out they rang a different price than what was advertised for. Upon investigation the assistant customer service manager verififed that the products were indeed marked for that price but stated they were in the wrong spot. She then called the assistant store manager to address my issue. He was very rude and made me to feel as if I put the products there and was trying to get over. by the was it was a few rows of this product stacked at that price with the name of the product on the sticker price. He was so rude, I witnessed another customer complaining how rude he was to his pregnant wife as well. they refused to honor the price that they were advertising the product for and I left without my products. I would like my 3 deodarants for the price of $2.97 each as advertised.

I purchased both of these items from Walmart to go camping on July 12th 2019 the sofa had a defect where you put the air in it had a slow leak so it didn't keep the air the mattress nothing was wrong with other than I didn't need it when I went to go return it at Walmart Walmart refused to return both items they refused to give me my money back and it is a huge disappointment I have been buying your products for years and I'm very disappointed that this wasn't able to be resolved I still would like the sofa but as I said about the mattress I didn't need it how am I to get this resolved with Walmart to get my money back or with you sincerely yours Kandy Hogan

My wife is a department manager at a walmart neighborhood market. There have been threats against my life by the employees under her supervision. I have allowed my wife to handle it for the last two months with her stores HR because I did not want to risk her job but everything keeps getting swept under the rug. Their HR manager has yet to contact me about anything. I have pictures, txt messages, and recordings with various content. Because of the content I am choosing to not share them until contacted. Please contact me asap at [protected]@gmail.com. This has become a very serious issue affecting both my work and marriage. I am not sure how much longer I can allow this to continue. Please inform me of all and any actions taken.

I ordered this sunblock in a package of three thinking I was getting a discount buying two and getting one for free.
Well it doesn't work at all. I have one of the original tubes of ColorScience Pro and the quality difference is obvious between the real and the fake product.
The company is called Professional Beauty and Walmart doesn't back up their returns because it's a third party seller.
Professional Beauty says they won't accept the return because it's been used. Yes, I had to open all three of them to see if they worked, which they did not and now I can't return for my $98.

FA