Menu
Write a review
File a complaint
Walgreens

Walgreens review: Unethical hateful and rude behavior

T
Author of the review
12:42 pm UTC

RUDE Pharmacist! She is very rude to customers. My husband got an email saying his prescription was ready so went to pick it up. She advised him it was pending on her end. He went to show her the email and she put her hand up and said, "I said it is pending! so NO you don't have anything to pick up!" he was speechless! so he just drove off. I looked at the email and saw it was sent to the wrong Walgreens location so I called the other location and they immediately found it and said all the other pharmacist had to do is look up a central look up. I called the original one back and advised them what I was told and immediately it was found by one of the helpers. I later went in the store to pick up his perscription and was paying at pharmacy and witnessed her being rude and hateful to employees to the point the one that was waiting on me was closing her eyes and shaking her head and mumbled "she is so disrespectful" obviously not for me to hear it but I read her lips. I heard the pharmacist saying to employee, "I don't care, not my problem, it was called in to Publix so its her problem not mine, she can fix it, not my issue" the employee was trying to tell her it had been fixed but the pharmacist was so set on it not being her problem that she wasn't even listening and was talking down to the employee. It was a terrible scene. Someone needs to talk to the employees that work with this lady. She is rude to employees and to the customers. She has no personable demeanor about her at all. I will take my business somewhere else if that is what Walgreens is about. She is a taller black lady and worked last night in the Walgreens in Brandon Florida on Providence Road. Ridiculous experience!

Desired outcome: someone needs to address the issue and talk to the staff that is working with this pharmacist.

0 comments
Add a comment

More Walgreens reviews & complaints

Walgreens - $3000. Sweepstakes 217
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Walgreens - refuse to pay back 56
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Walgreens - calling cards 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Walgreens - employee relations 119
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Walgreens reviews and complaints
  1. Walgreens Contacts

  2. Walgreens phone numbers
    Click up if you have successfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have successfully reached Walgreens by calling +1 (800) 925-4733 phone number Click down if you have unsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have UNsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number
  3. Walgreens emails
  4. Walgreens address
    200 Wilmot Rd, MS ? 2002, Deerfield, Illinois, 60015, United States
  5. Walgreens social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 08, 2026
  7. View all Walgreens contacts
Walgreens Category
Walgreens is ranked 5 among 103 companies in the Retail Stores category