Walgreens

I witness my husband calling Walgreens pharmacy the Pharmacist on duty was very UNPROFESSIONAL and rude. My husband had called on 3.24.23 the same pharmacist LIED told he he didn't have time to fill a prescription his Dr. Called in earlier that day and to call back tomorrow only to be lied to by the same Pharmacist that his Dr. Only called in 1 of the meds, my husband asked him how much he really got nasty and ask if he has insurance and told him he could not tell him. My husband has been getting meds from here with the same insurance he lied about the cost without insurance and told him when you pick up the meds I will tell you very nasty and hung up. This made me mad. This Unprofessional MAN needs to be address as how to treat customers he ain't above no one. I get my meds filled at this pharmacy and I have Never been so disgusted hearing how this ignorant so call pharmacist addressed my husband who kept his composure the entire time. Unprofessional and disgusting not accepted and he needs to be addressed and his attitude toward CUSTOMERS.

As I was shopping in Walgreens, today, I purchased a bag of syringes from the pharmacy. The pharmacy stuff was very quick and efficient. However, upon leaving at some point, I realize I did not have all of my money with me. I had some items that had already been placed in my bag. I intended on going there by the register at the front to call my boyfriend back inside for payment for the rest of my items. Before I was a good half an aisle away from the pharmacy. I was approached by a woman claiming she was the manager who snatched my bag of purchased items along with the non-purchased items out of my hand, claiming that she saw me steal them. Then she proceeded to grab my book bag from my bag. Mind you it’s a small purse, like book bag, not full-size and unzip it finding nothing stolen inside of it. After I told her I wanted to pay for the rest of my items at the front. She proceeded to tell me in front of everybody at the register to get out of her store, and refused to give me her employee number nor did she have her badge on. She followed me all the way to the door without letting me purchase the rest of my items, then threaten to call the police on me, even though I had not even gone close to any exit and simply had placed the items that were unpaid for in my bag, because I thought I was paying for them at the pharmacy when I realized I didn’t have all of my cash on me I don’t believe or at least I hadn’t had a clue that putting items in a bag to carry to the front register was illegal to do. She didn’t even let me finish shopping and insulted me the entire way up to the door about how I was a thief. Then proceeded to not give me what I had purchased out of the bag. She didn’t handle it in a professional manner let alone the way a manager most definitely should have professionally handled it. I asked her to call the police if she wants because I want to see I wanted to further prove her wrong and have it on record that she is 100% belligerent. She accuse me of giving the items to my African-American boyfriend to carry outside for me, because he had his own bags from the Family Dollar across the street, but she refused to approach him and he was just asking me how long I was going to be at the pharmacy. When I get back to my home I find the receipt for the item I bought at the pharmacy and called to speak with her. She then told me that her employee in the pharmacy told me a higher priced item then she was supposed to and that I needed to bring back the syringes immediately I explained I had the receipt and she then explained that she had the syringes there and I could come get them, but the police will be waiting for me This woman is at the very least a suspension and if she is a manager, she refused to give me her employee number and I believe that is the whole point of wearing the name tag.

I do believe it’s not illegal in Illinois for any employee to grab a person or items on them without their permission or the police presence

Hello I have been a Walgreens customer for well over 20 years. I have never in those 20 years have problems that I do now with Walgreens pharmacy several times I’ve had medication faxed over. I go to pick it up after a long eight hour shift and it’s not there and my husband takes medication. What if it’s life-threatening? I verified that it was faxed over. They never got it. It’s happened more than one time. It’s been several times I go to the drive-through. The girl that accuses me of being a being rude all I was doing asking questions. and all excuses I get is I’m short I don’t care if you’re short when there is a fax for medication that’s life-threatening. I have a problem with that there’s no excuse very upset. I don’t want to change pharmacies, but if this keeps up I might have to please have this resolved. Thank you

Was given the wrong meds called about it they said it was a new brand clearly it wasn’t they lied an I’m suffering for it .. blacked out wreck my car fell down several times got hurt been sick as a dog an know one cares wow an she got caught lying about my meds an know one had checked on me guess I could of died an know one would of knew that Walgreens gave me wrong meds an said keep taking them it’s a new medication brand … I’m furious an mad as hell .. I can’t even trust Walgreens 😪

On Thursday 3/16/23, I called Walgreens pharmacy located in Hyde Park in Chicago. I was told my prescription would be ready on 3/17/23. I went to pick up my medication on 3/18/23. When I arrived at the check-out counter the cashier said they put my order back. I then asked to speak to the supervisor. This lady is tall medium built fair skinned black woman with long black braids. She said we throw out all medications after a week, I told her its only been two days. Then she said the name of my medication out loud. I do not need people to here what kind of medication I use. We got into an argument she refused to refill my medication. This lady is not only unprofessional, but she also has no compassion for the customer, The cashier has braids one side is lightly colored and the other side is dark. She could use another orientation on how to treat customer when the walk up to your window. I was very disappointed. Please speak to the pharmacist so she doesn't mistreat, or verbal abuse anyone else.

Initially called Walgreens on 6th and Kasold, Lawrence, Kansas on Saturday of last week to refill my disabled daughter — Tinisha Mitchner, Nefidimine 30 MG tabs / 90 day refill. I called 5 times today and spoke to 5 different people "claiming they were a" pharmacist "and the last person I spoke to stated her name was Kari, and when I asked her if anyone even called the doctor my daughter has who is Dr Evans located at Mt Oread Family Practice — [protected] and Kari said" No One " had even called OR sent a fax! My daughter has been on this medication for 20 years and currently has only 3 pills remaining! Someone will be responsible for all the lies and irresponsibily. I can be reached at [protected]

On 3/2/2023, I made purchases at store # 05774 in Citrus Heights CA. I made the eligible purchases so I would receive $10 in rewards after making purchase totaling $30+. I noticed later that these were not applied to my rewards balance. Also the Maybelline mascara I purchased should have been $8.49 but I was charged $9.49. I cannot return to the store as I was traveling and live in Idaho. See attached pictures. Thanks.

I called the pharmacy at said location and Victor answered the phone. I asked if my about a prescription and he said in a raised voice, "you already had this filled". I then stated my doctor raised the dose of my medication and I asked if she had called it in yet. Victor then stated very quickly, "nope". I then called my doctor and she confirmed the prescription. I called the pharmacy back and the another tech had answered and the problem was resolved. I am extremely shocked by the treatment I received from Victor, I usually am pleased with the service I receive at this location; however, I am extremely dissatisfied and am considering doing my business at a different organization altogether.

Thank you,

Stephen Hargrove

1st of all, only 2 people are in the pharmacy. One fills the prescriptions, the other one services 2 drive through lanes and the inside counter. On March 6, 2023, my doctor sent in an rx for me at 11 a.m. it wasn't ready until about 7 p.m

Horrible service. When I got home, I discovered that I was given and paid $10.46 for an added rx that shows as being prescribed by another doctor. That rx had been prescribed for me about 1 month ago and I had picked it up back then and took the pills. There was no addtl rx called in for me for this medicine! For your reference, the rx #is [protected]. Bottom line, my insurance company I were charged for an rx NOT prescribed. I'm attempting to change my rx store to a different one. This is the store at Pemberton Road and Hwy 80 in Pearl MS. This pharmacy is a horrible nightmare and shouldn't be operational!

Thank you for listening.

Janis Fodness

555 Silver Hill

Pearl MSZ 39208

Phone [protected]

So, what did those rightwing AGs in 24 states threaten you with? Death? Having to have a baby against your will? Having your right to privacy and to make your own choices taken away from you? Losing the treatment for some other disorder you have, or the hope of successful trials? Because those are some of the outcomes your shameful, disgraceful choice will have on people in these states.

You are supposedly in the health CARE business, but you make me sick to my stomach and trembling with disgust and anger. Instead of fighting in court for your right to supply a safe, well-researched, much-needed medication to women and other people who depend on it, you have left them to fend for themselves. The FDA, the Federal government, doctors, women, veterans and people suffering from a variety of disorders mean nothing to you, but the threat you've received from these misguided, disrespectful, colluding, unscientific, meddling AGs has you running scared?

My husband and I have a Walgreen's store right up the street from us, and I'm shocked that a pharmacy chain I trust has made such a politically motivated ruling that is in no way science based. What else can I not trust you with?

I’ve been a Walgreens customer for more than 20 years now, great pharmacy or better yet WAS, a great pharmacy. I understand COVID changed a lot of services now is the shortage of staff which I work in retail and also understand. But to call and be on HOLD for 1 hr and 53 minutes and then pooff get disconnected. Calling the pharmacy really sucks not worth recommending this pharmacy any longer.

I have had many issues with them not filling prescriptions on time them suddenly turning off my auto refill on the app and constantly lying to me and telling me a script will be ready at a certain time then it not be sometimes for days but this recent occurrence has been one of the worst, they where sent an specific order for a certain type of needle I need including other things I need with it but what they gave me was a completely different needle that I cannot use for my medicine which I’m presuming they just had lying around it wasn’t the order given at all and they gave me none of the things that go with it, I called to let them know this they said they will order what I need and it will be there later that day it’s a few days later they still do not have it and when my mom went to complain the pharmacist go angry with her even though they are the ones who so badly messed up now I need to take that injection tomorrow and I don’t even know what to do

I am insulin dependent (diabetic). Before I moved to Florida, I always received excellent service at Walgreens. I've filed complaints with the headquarters (Feb 2023) for which, after weeks, I'm still waiting on the promised call back that was supposed to happen with 48 business hours.

I've only been able to get my insulin filled twice by utilizing Walgreens stores an hour away since November 2022. My local Walgreens claims to have no stock from December to now. When they did finally fill my script, they didn't fill the most current one, which had a significant increase in dosage, and now they dont want to process the updared insulin script- so I guess I'm just supposed to run out of insulin?

Last week my doctor sent in updated prescriptions. They instead filled an old prescription for my needles caps, which is more than 50 short of what I need now given the fact that I'm injecting 5 times a day. They are not even reflecting my prescription for the Libre glucose monitor despite my doctor having sent it in twice.

They routinely are unable to fill syringes, lancets, test strips, mental health meds, insulin for weeks and even months on end. When I asked why this was such a problem, their answer was to find a new pharmacy.

Tonight, March 1st 2023 I have been on the phone, on hold, for more than 2 hours waiting on someone to literally answer the phone. When I called the main store and tried to speak to a manager, I was told no and transferred back to the pharmacy.

Better Business Bureau complaint was replied to with lies.

Seriously, is this standard practice now? Are they trying to kill their patients?

I was told my script was ready on 2/17 and then when I was finally able to pick it up on 2/24 the pharmacy was closed. I came in today 3/1 and was told it was put back due to how long its been. Which isn't fair due to me trying to get the script last week. My job requires me to be there until 5 each day so it can be hard to find time to get the scripts. Having to wait another hour because the pharmacy was closed on a random day and put back even though I attempted to pick it up is not fair for me as the customer.

On the walgreens department in hanford armona was giving the escalation involving over charge for 2 visa approved charges when willie divine roberts got extra charged for the new lady swiping his chime card. The manager stated that he would be refunded being an accidental charge. He said in 10 days. I left and then I got shot so my email and number was giving to the sheriff's office. Due to a deputy shooting me 3 times from an a-r15... I lost my private information. The receipt dated showing... The corporate office assistant supervisor. Rick michael and dj also markus. From the incident report to now... I'm in hanford doing medical surgical tech and homeless vochure assistant. The super visors both are waiting to hear from me and having a reference number today... My kids are waiting for the results I got told i'ma get.

They never have prescriptions in hand and you need to wait days to see if they will get it in stock. The bad attitudes and zero cares is common for pharm techs. I need prescriptions for serious seizure conditions for my kid and I’ve gotten the run around for days. Walgreens blames everyone else for failing to fill scrips and never ever apologize for the hassles they cause.

This has happened too many times and I will be changing pharmacy’s . Im not tolerating the nasty attitudes and did ding my money in the store.

The Pharmacy in less than substandard. I used to enjoy picking up my prescription but the attitude of the employee, especially at the drive thru window, and the lack of concern for customers has greatly diminished. People have started moving their prescriptions. I moved my grandson's prescription today because the store couldn't get insurance information correct. Tomorrow I will move my prescriptions. I sent in an online order to refill my prescriptions and was promised my prescription at 4:00. Approximately two hours later my order was still incomplete. I am almost 25 minutes away from the pharmacy. The customer before me couldn't get their prescription. There is always something with this pharmacy. It makes one wonder if that's the reason employees have been calling customers to see if they want to refill prescriptions.m People are sick and tired of the Camden, SC location.

To Whom it may concern,They are planning to close the Walgreens @ 3100 11th street, Rock Island IL. This store has been here for decades and is vital to the community in that area. They're trying to use the excuse of not enough business, but the Business only declined once they closed the pharmacy because they didn't have enough Pharmacists. Of course if you have to go to another Walgreens pharmacy 23 blocks away, you're gonna do whatever shopping you need to do while there! This Walgreens has the best inventory (that the others don't have) and friendly employees. If it closes and I have to go to the other Walgreens, I'm DONE with them, I will go to their competitor 2 blocks from the next available Walgreens and destroy my membership card,and never do business with Walgreens again and will encourage others to do the same. Why support a business that doesn't care about my community! Sincerely Andrea L. Donelson [protected]

I have been a faithful pharmacy customer for many years. These past few years have been horrible with all my prescriptions. Feb 11 2023 I just filled a script and need prior authorization. They never called me or let me know it was done. I went over 1 week without and became sick. Turns out I paid out of pocket Feb 15 when the script was approved/covered on Feb 14. They never checked even though the day I picked it up was covered by insurance. Online never tells me its done or whats happening in the process. I would probably still be waiting. Now Feb 27 same outcome with another script with no help... very long wait times on phone and blocked online access with no reason defined. I am now looking for a different Pharmacy that will help and not hinder my treatment.