G Jul 17, 2019

Vons delivery service is non reliable very unprofessional! Never had an issue with prior orders before however yest ordered a delivery for a disabled family member and the driver practically threw the bags of groceries in the ground before my father could grab them. My father realized he was missing groceries. Found out half the order was still in the drivers van. Was told by customer service they could drop them off next day. Unacceptable!! Received a call from the actual driver that he messed up and could drop them off later that night. At 7pm!!! He dropped off with the deli meat opened and half eaten!!! Just got off the phone with DAniel who nonchalantly says I'm just letting you vent... as I'm discussing my frustrations. !!!?????

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