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Vons Customer Care Service

Safeway, Inc.

618 Michillinda Ave.
United States - 91007-6300

Customer Support Phone Numbers

+1 626 821 7000 7 1
+1 877 723 3929(Customer Service) 11 4
+1 626 821 7933 1 0

Vons Complaints & Reviews

Vons / Facilities, service, selection

MrPtk13 on Feb 22, 2017
The Vons grocery in my neighborhood on Fair Oaks in Pasadena is woefully subpar. The produce is frequently awful. The store it's self is in bad need of upgrading. The checkout counter never has more than two people working. Plus the selection of food pales in comparison to the other two...

Vons / Nasty customer service

pigeonmom on Feb 18, 2017
Just went to my local Vons where i have been shopping for years. The clerk, Robyn, overcharged me at 3.99 for red dandelion greens while the shelf price for the green type, which i was buying, was 2.24 per bunch, as verified by the checkout clerk. Robyn said that what the computer system...

Vons / Unethical behaviour

Audham on Jan 31, 2017
To whom it may concern. Yesterday Monday 01/30/17 I went grocery shopping in your Burbank store. I regularly do my shopping in this store as it is right by my house. However on about 7 occasions in the past couple of months when I am buying alcohol I come into a bit of confusion with your...

Vons / Pharmacy

RHunter9 on Jan 23, 2017
VONS pharmacist Erin & technician Kathleen have been consistently knowledgeable, sincere, and honest when ever I ask for any information. over the last three years or maybe longer. I didn't even buy anything and still Erin with a health sense of humor, was greatly helpful. any employer would benefit from havening either of theses two working for them

Vons / Store in corona on de la palma

Shannon Raming Allee on Jan 16, 2017
Good morning, the vons in the shops at sycamore creek is about 7 years old. I remember when it was being built and when they had the grand opening. This store has gone down hill and its just not ok. You are one of the most expensive stores in the area and cant even stock a simple thing...

Vons / Home delivery

Ron Hoffstein on Jan 13, 2017
Starting yesterday (01-12-17) and continuing today, I have been unable to place a grocery delivery order due to what is being reported to me as temporary unavailability due to maintenance. The software did accept a partial order, I think, but there has not been a confirming email so that'...

Vons / Wrong pricing

Obliz53 on Jan 11, 2017
This is about the 6th time something was marked one way ans charged different. It was at the Midway Dr store in San Diego CA 92106. The product on the shelf looks like the right product that the tag is on but it must be different since it rings up different. This time it was shrimp that...

Vons / Horrible customer service

Ehymo on Jan 10, 2017
My husband and I were at your vons in Torrance California on Crenshaw and lomita. Our cashiers name was Glenda I believe and she was horribly rude. Our card had been declined which in itself is embarrassing enough. We ended up having to put a few items back and she made several huge scene...

Vons / Wrong change

Mariane9189 on Jan 6, 2017
I am mariane castillo who is a visitor to US. I just went to vons store today january 6, 2017 to buy 2 items. One is good humor oreo which cost 4.99 and the other one is blistex blissful that is 2.49. It totals 7.67 where .19 is the tax. I gave 10$ and joan the cashier only gave me 2$...

Vons / Blood in the egg yolks of 18 packs brown eggs, brand lucerne

Lisa Guerrero on Dec 19, 2016
Out of 18 eggs I was only able to use 9 eggs because of blood spots in each yolk of the lucerne 18 packs. They did not have any 18 packs with white eggs only the brown eggs where available on sale. Maybe it's this shipment but there should not be blood in the egg yolks unless there bad. I...

Vons / The entire store

mosiedots on Dec 16, 2016
I am fed up-the Vons in my neighborhood is the worst grocery store I have ever tried to shop at. It's completely mismanaged-inventory is always low, there are usually about 2 checkers on duty with lines of sometimes up to 20 people! Now they are telling me they are about to close...

Vons / French bread.

Jessica CarriĆ³n on Dec 14, 2016
I wanted to bring this to your attention because I am very dessapointed, about what happened yesterday! Vons has been my number 1 grocery store, but yesterday I had an incident with the French bread! I had a piece of bread and then two of my kids did too! When husband tried to cut slice...

Vons / Cashier/supervisor - poor service

piranhadig on Dec 13, 2016
Dear Vons, This letter is months overdue. My wife and I have been long-time Vons customers but discontinued any shopping at your store since a most recent incident at your Northridge, CA store #2078 (9119 Reseda Blvd). We live 2 blocks away and used to enjoy our walks to the store to...

Vons / Litter box bags for my cat (johnny cat) from vons store number 2081

Jennyob on Dec 8, 2016
I live in Rancho Penasquitos .. the Vons I go to is off of black mountain road... for about a year I have asked for cat litter bags.. Two managers plus an employee promised to call Me when they come in .. Only once this year this store had five or six boxes on the shelf! Since one shipment came...

Vons / Service

Sean Paul McNerney on Dec 5, 2016
So I was sitting outside and wanted to smoke a cigarette as I surmised would be a long shopping trip. There was commotion at the door, apparently somebody had shopliffted. He came to me after the commotion and expressed his disdain for the manager, to which I replied "don't steal". A few...

Vons / Service

CinHern on Nov 29, 2016
Cashier Eric was rude.Was really slow, never said hi or asked if I wanted to buy bags, just stood there with a blank face after he was done & never said how much was my total. Made the whole service feel awkward and uncomfortable.Then started cursing in front of the customers and looked at me like he didn't do anything wrong. Manager was "too busy"

Vons / Customer service

Debra L Mitchell on Nov 28, 2016
11/28/16 at 8:45 am- 12 customers waiting for one line. Checker did not call for assistance. No one at the front desk. No bagger. Sign says if 3 or more customers are in line, Von's will open another. Did not happen. Common occurrence. Unaware of being able to upload photos but I will in...

Vons / Complaint against store, #2409 oakhurst california

Gene Wilks on Nov 28, 2016
Hello, With regards to the above mentioned store. It is at this time I am submitting a complaint regarding some of the female staff. We have not shopped there for some time because every time I go in, I have an encounter with at least one women. You changed you opening hours to 5:00am and...

Vons / Deli department - rude employee

Joselito Mendoza on Nov 23, 2016
Every time I go to the Deli Department I have to wait for more than 10 minutes for somebody to help me. There's never anybody outside at the counter. There's an employee there by the name of KAMALAH who is always rude with a horrible attitude. She treats you like she owns the place and...

Vons / Delivery service and customer service

Jay2222222222 on Nov 22, 2016
I am not 100 percent what is going on with customer service, between both the safeway stores and the VONS stores. I spend time on both coast and I spend a lot of money at your stores. I used to love Safeway and it has taken a nose dive lately, and well this last delivery with VONS wa...

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