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CB Grocery Stores and Market Vons 5671 Kanan Rd, Agoura Hills, CA, 91301, US
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Vons
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Vons

5671 Kanan Rd, Agoura Hills, CA, 91301, US
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ComplaintsBoard
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5:43 pm EST

Vons - Employee's behavior

Agoura Hills Vons on Jan-8 there was an incident between one of the employees and myself.

I have talked with the manager that would only agreed to provide the first name of the employee claiming he is not allowed to do so.

I wrote a letter to Vons complaints department providing all the info and heard nothing from them.

I went to the store and that employee still works there!

after couple more weeks I wrote another letter and asked to confirm receiving my letter and again didn't get anything back from them.

just nothing! what's going on?!?

Desired outcome: That employee should not be working with customers, I'm sure I'm not the only customer who was yelled at by her.Vons should select more carefully who the hire if they care about their customers at all.

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11:25 pm EDT

Vons - store set up

I have been a shopping at my local Vons store since 1991. Just recently, the store was "remodeled " which appears to be "rearranging ". In this new arrangement, the gluten free products are now mixed in with the regular products. Less products are available and difficult to locate. If you're going to separate by culture, why not continue gluten free? I'm considering switching my loyalty to the Ralph's across the street.

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