Verizon review: Vezion mobile wireless service

6/20/25 on the phone with Verizon for approximately 4 hours trying to correct the added services that were added to my bill you go for one person to the next and when someone starts to help than the line drop, I wonder way. My bill went from 106.17$ to 190.00$. There was all kind of things added to my plan that I did not authorize (like Netflix and max a protection plan and much more, my senior discount was removed). I could not get anywhere. I have only 2 phones on my plan if I was to get 4 phones it would owned be 120. I have been put on hold and disconnect many times. It’s a nightmare. And there is a contract and senior discount texts and emails. They refuse to fix it.

Also when I was ordering the phone I waited a week and they didn’t come and I was quoted the wrong amount(4 hours on the phon again). When I call back after not receiving the phones and 4 hours to get to someone that could help and come to find out that the first guy was lying and never put In the order. It’s been a nightmare. I know everything is recorded so there is a record.

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