The complaint has been investigated and
resolved to the customer's satisfactionResolved Verizon Fios — lies, lies and more lies
resolved to the customer's satisfaction
As I have noticed there are several pages of complaints about Verizon FIOS. I entered into a contract in November of 2006. I was promised a fee TV and $100 for a refer a friend. I received the TV after a year of phone calls to their VERY POOR customer service department. I have yet to receive the $100 credit for the refer a friend. Every time I call I get a different answer. I am told something different everytime I call.
I just noticed that they are offering $150 to sign up for a new package and $150 for every friend you refer. DON'T FALL FOR THIS. THEY WILL NOT FOLLOW THROUGH. When my contract is done I am definitely switching to Brighthouse cable.