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United Parcel Service of America [UPS] Customer Care Service

United Parcel Service of America, Inc.

55 Glenlake Pkwy NE
United States - GA30328-3474

Customer Support Phone Numbers

+1 800 742 5877(USA) 74 39
+1 800 782 7892(For International Shipping) 0 1

United Parcel Service of America [UPS] Complaints & Reviews

United Parcel Service of America [UPS] / pick-up box return for amazon

eljoh on Jan 17, 2018
Told to be at home for Ups to pick up Amazon return. Rearranged whole day 2 b home, never far from front door. No one knocked, no door bell rang. 2:30pm email saying driver tried to pick up but package wasn't ready. ??? Also he was supposed to leave a label and didn't. Multiple calls to...

United Parcel Service of America [UPS] / delivery of a tv

Denise Rajpal on Jan 13, 2018
The tracking number is 1ZWF25470393411424. The UPS number is 943027098955. My name is Denise Rajpal and the address for delivery is 108 Pulaski St., Brooklyn, NY 11206. My TV should have been delivered on January 12, 2018. Surprisingly, the entire family was home and the driver noted at...

United Parcel Service of America [UPS] / lost shipment again

Helen Chong on Jan 12, 2018
I need to make a serious complaint of UPS service. I had a custom print package with tracking number xxx which was delivered to wrong address and wrong person on Dec 22. I follow your instruction to contacted the sender and they redo the print and resend to me by UPS again. when I got the...

United Parcel Service of America [UPS] / unsafe placement of package upon delivery

ronggray on Jan 11, 2018
December 11, 2018 ups ground complaint unsafe placement of package. 1702 Caspersen Dr Jacinto City, TX 77029 TKG# 1Z A99 6X0 03 9417 7821 REF# 2544061 TX 775 9-03 SMART PACKED BOX #180729 56 LBS December 11, 2018.  A box was delivered by UPS and placed in front of my screen door to where I...

United Parcel Service of America [UPS] / ups driver

Aaliyah Townsend on Jan 11, 2018
1/11/2018 Don Truck #663863 The Driver always has a really bad attitude, and today he accused the concierge of not opening the door for him, and said that the residents had to pick the packages up at another location, and got into an argument with the concierge in front of residents. He i...

United Parcel Service of America [UPS] / delivery driver

Dave Morley on Jan 11, 2018
I was Driving down Seaview ave in Malden Ma when i got stuck behind a UPS truck in the road trying to be nice i let him make deliverys to 2 homes . He got in his truck only to stop again 200 ft up the road. Then honk my horn only to have him get out of truck yelling me w/packages in hand "where...

United Parcel Service of America [UPS] / package delivery

Bfam2018 on Jan 11, 2018
Our delivery driver is leaving packages outside next to driveway and not on porch which is covered. We have gotten many wet packages. Edit:Ok so UPS online thinks my complaint is too short! Wtf! I quote UPS"Your complaint appears to be too short and is unlikely to get resolved and/or to...

United Parcel Service of America [UPS] / life threat from ups delivery driver

pettymosan on Jan 10, 2018
My name is Ran Ma and my tracking number is 943149627401. I received a phone call in the evening around 8pm on 9 Jan and it was from the delivery person from UPS. After I made it clear that I wouldn't be able to sign for my baggage, the driver got unbelievably angry with me in the phone...

United Parcel Service of America [UPS] / delivery

Shonette on Jan 9, 2018
It is with great disappointment that I am writing this email. I received an email two days ago stating that my package would be at my home by the end of January 9th Here it is 8:50pm and no package. I called customer service and of course they tell me that the package never made it to the...

United Parcel Service of America [UPS] / representative of ups

ZGriffith on Jan 9, 2018
Hello I am writing this brief form of complaint against your customer service rep. at your Kingston, N.Y. location on Tuesday, Jan. 9th 2018 at app. 1:20p.m. with Megan. I contacted UPS regarding a shipment that I made with Amazon. In my note from Amazon, they stated that my shipment wa...

United Parcel Service of America [UPS] / poor customer service and communication

Mimi Paul on Jan 9, 2018
Four business days after inclement weather UPS delivered one package but wouldn't provide any information regarding the other 3 packages. When I called to inquire I was told my packages were locked in a cage and they could not give me an estimate on when they might possibly be delivered. I...

United Parcel Service of America [UPS] / reckless driving

Chasen on Jan 9, 2018
Ups driver was in a lane that later merged but without signal didn't yield pushing my pregnant wife and 1 year old daughter into oncoming traffic.. He saw us because he honked rather than yield. License Plate is R66-995 MA Took place on Salem street just outside your facility. I restrained...

United Parcel Service of America [UPS] / driver behavior

CallieM on Jan 9, 2018
1Z2W21070343789693 tracking number Truck license plate 75983B2 Driver was buzzing all apartments and kicking at door at 106 18th Ave 94121. Driver was heard yelling outside door to open door. Residents felt threatened. Resident went down to open door and receive package and put in safe place...

United Parcel Service of America [UPS] / reckless driver

MeBe1 on Jan 8, 2018
I couldn't get the license plate number because, 1) It was raining heavily 2) My kids were with me 3) We were traveling in opposite directions. On Monday 1/8/2018, at approximately 4:33 p.m., a UPS driver was traveling North on Meridian Ave. near Rialto Ave. in San Bernardino & I...

United Parcel Service of America [UPS] / truck driver

Aaron Strong on Jan 8, 2018
Saturday January 6th about 4-5pm I looked out the windows of my job (subway) and noticed a ups truck parked the wrong way in about 5 parking stalls in front of my store I then noticed a older woman with a handicap sign move her van because she couldn't get out because of the ups truck I...

United Parcel Service of America [UPS] / ups tracking info is a joke!!!

chief1 on Jan 6, 2018
I have tracked two packages on UPS tracking website that were ordered on Tuesday 1-2-18 with scheduled delivery date on Thursday 1-4-18 and still do not have. Excuse after excuse for non delivery. These items were needed to repair well system. On January 4, checked tracking -indicated out for...

United Parcel Service of America [UPS] / erratic dangerous driver

Mikes1234 on Jan 4, 2018
12/24/17... Gary, Indiana. The driver was driving quite erratic, unsafe and was a danger to surrounding traffic... Late morning 12/24/17 during snowy road conditions, this driver was TERRIBLE!!! Why?? Because she was talking on her cell phone and taking pictures while at the wheel... Thi...

United Parcel Service of America [UPS] / delivery to the neighbor, next door, would have lost my package!

Lyy on Jan 3, 2018
You: My delivery was put at the wrong apartment number, it was delivered on Friday, I checked the tracking and when it said it was delivered I than went to search for it. It was a very expensive package. When I say it sitting at my neighbors door I checked the name on the package and it...

United Parcel Service of America [UPS] / ups ignores scheduled pick-up

hdo on Jan 2, 2018
This review is about driver Jesse for zip 89166, that's the name he gave, he had no identification. He may work out of Mailing and More on Hualapai, Las Vegas where some drivers park and are picked up by UPS truck. A large online retailer issued to UPS a return pickup label scheduled for...

United Parcel Service of America [UPS] / misdelivery of package

Shellysking on Jan 2, 2018
Tracking number 1z29293w0392910447 Package addressed to Charley King 39957 FM 2017, Van Horn Texas 79855 Our address is a new address issued to us by Culberson county. We are on an established road with neighbors nearby who have established delivery with UPS. And the day in question, our...

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