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United Parcel Service of America [UPS] Customer Service

1062 Reviews

United Parcel Service of America, Inc.

55 Glenlake Pkwy NE
Atlanta
Georgia
United States - GA30328-3474

Customer Support Phone Numbers

96 53
+1 800 782 7892(For International Shipping)
3 5
Plus

United Parcel Service of America [UPS] Complaints & Reviews

United Parcel Service of America [UPS] / Complaint against delivery driver

Cw
Cwilkerson on Jun 20, 2018

I need to make a complaint against a driver that just delivered several packages to our facility. (6/20/2018) The front desk told him since the packages were quite large, to go to our receiving department. He then proceeded to tell the receptionist that he was not going to wait on someone...

United Parcel Service of America [UPS] / Driver and supervisor managing my deliveru

Ta
Tariqrehman on Jun 20, 2018

The driver dropped my packages confront of my house and ran off. Boxes were torn driver didn't take into consideration where he leftthe boxes of a high value delivery. After contacting UPS countless times and telling them my pregnamy sister could not move anything. Ups finally said the...

United Parcel Service of America [UPS] / dangerous 18 wheeler driver

Gr
gritsgirl04 on Jun 19, 2018

I had a driver that tried to run me off the road when I was attempting to pass him with a legal merge. (Right lane was ending and he came over toward my car --for no reason other than to block me from passing-- almost causing me to hit 2 large rocks on the side of the road). I have a dash...

United Parcel Service of America [UPS] / received but opened not by me

Ch
Chris420 on Jun 19, 2018

I had lutheren social services help me obtain my birth certificate from Denver Co. To Las Vegas Nv, it was my assumption that it was illegal to open mail not intended for you. When i got it my mail, ot was opened. What i want is for UPS to make sure it goes to the individual and not them...

United Parcel Service of America [UPS] / delivered to wrong address

Ge
gearup on Jun 18, 2018

Re: Tracking # 1Z9453750343668807 Walla Walla UPS Center Manager decided that instead of delivering the package to Garrison Middle School (906 Chase Ave, UPS would deliver it to the school district print shop - the rationale was that school was out for the summer and no one would be at the...

United Parcel Service of America [UPS] / packages going to my neighbors

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ChristyWagner on Jun 18, 2018

Please help me with this. I live in Kansas City, Lees Summit. My neighbors are getting my packages. Thank God they are honest and bring them to me. This has happened in past and recently three times. I live 1553 SW Fredrick Dr Lees Summit.64081. Three times it has been delivered to 1533 SW...

United Parcel Service of America [UPS] / failure to perform delivery of live animal product (via next day air in a timely manner)

Al
Aldrick Overton on Jun 17, 2018

On June 14th 2018 my live animal product was pickup from Company Liveaquaria.com affiliate company of Dr Foster&Smith Company of live pets and pet supplies. By UPS to be shipped to me next day air services product pick up by UPS06/14/2018 4:48 for next day air delivery due to operating...

United Parcel Service of America [UPS] / credit card charged for revised delivery date that was never delivered! wtf

Re
Recks Simon on Jun 16, 2018

Date of Incident: 6-16-2018 RE: 1Z9176494226144843 Ebay Shippment Do not participate and/or perform any UPS online functions to revise your delivery date to a different specified shipping delivery date. This change will cost you $5.50 with no resolution. There site does not specifically...

United Parcel Service of America [UPS] / delivery driver lying about attempting to deliver a package!!

Ra
Rachel Mellin on Jun 16, 2018

I ordered a package on amazon yesterday and paid extra to have it delivered today. I tracked the shipment all morning. Even could see where the delivery driver was using your gps tracking locator. When I thought I would be getting me package because the map showed the van near by, I...

United Parcel Service of America [UPS] / reckless driving

Em
EmmaDeurmier on Jun 16, 2018

I live in Orlando, Fl and a UPS driver on Saturday June 16 around 11:30 AM on Alafaya Trail near University Blvd nearly hit me driving well above the speed limit. They proceeded to cut me off and slow down quickly in order to turn turn soon after. There were 2 open lanes of traffic that...

United Parcel Service of America [UPS] / unethical behaviour

Sh
sherman072002 on Jun 16, 2018

UPS finally delivered my 2 cartons today. The service is getting very bad and incompetent. First they claimed that my packages were misplaced in the UK. Then when the packages were finally in Singapore, UPS claimed that they would not be able to make the delivery on that day, despite me...

United Parcel Service of America [UPS] / generator delivery

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Chris Carmon on Jun 15, 2018

Item being delivered by new driver, was dropped out of pkg car on to the ground rolled around on the ground a couple of times. Upon opening it, product was damaged dented in metal supports are bent. I have never had any complaints about ups before now. My wife witness him purposely drop...

United Parcel Service of America [UPS] / west coast mail center at 13654 victory blvd (the manager "fernando")

Mr
Mr Gone on Jun 14, 2018

The Manager "Fernando" at West Coast Mail Center at 13654 Victory Blvd. wanted to make a copy of my License even after my mother called to have me come pick up her package. I had to leave without the package since my license did not have the same address as my mothers mailing address . I...

United Parcel Service of America [UPS] / heroin smuggling in ups cargo

Mo
Mohammad123 on Jun 14, 2018

Dear Sir, I have information about ups global operation center worldport louisville underground drug tunnel, this drug tunnel connected with ups maintenance hangers ramp 11, from this drug tunnel ups company transfer heroin, cocaine, fentanyl and keep in airplane airwing, toilet tanks and...

United Parcel Service of America [UPS] / driver

Wa
WalkerRH on Jun 12, 2018

June 12, 2018. Between 3 and 4 pm. I have a storage bench with a sign stating, "Package Deliveries" posted on it that I have set up for package deliveries by my front door. The driver, who refused to provide me with his full name, was placing them down along the side of my house. He had to...

United Parcel Service of America [UPS] / delivering packages at the wrong address

Tr
TreeTree on Jun 7, 2018

My home is made like one big house, but suite A is in the front and suite B is on the side toward the back. The package delivery driver can not get this right to save his life. This is all the time, but currently, I have a textbook package missing. Now I'll be behind in class until it's resolved. Lazy drivers rushing all the time causes major issue

United Parcel Service of America [UPS] / never received my package from ups.

Em
emmanuel89 on Jun 7, 2018

I never received my package from UPS. I checked the tracking info on the ups site. It states it was delivered to my mailbox and it was not. I tried getting additional information through the UPS website, and it is not helpful at all for this problem. The tracking # is 1ZE04806YW12562899 I would really like...

United Parcel Service of America [UPS] / delivery

St
Steven Boughter on Jun 7, 2018

My address shows the street number and the notation "side door". I do not use the front door except on rare occasions. My driveway leads to my side door. Today I got a package - to the front door- and "side door" on the label was scratched out and written in by hand was "no time". ??!! 1- If...

United Parcel Service of America [UPS] / delivery driver safety

Sa
Sarah Elizabeth Blair on Jun 7, 2018

Please have a talk with the driver of your delivery van Utah License Plate 005 XRX driving in Salt Lake City, UT at 9:20 a.m. on 6/7/2018. They need to be reminded that when changing lanes they do not have the right to merge into a sedan and force it to break and move over onto the...

United Parcel Service of America [UPS] / ups has registered my house as a business which is false

Jo
johnsalvi on Jun 7, 2018

Every UPS package requires a signature even when the sender doesn't require one. I have spoken to the UPS drivers and they told me to contact the corporate offices to complain about this and change this. I live at 48 alkamont ave, scarsdale NY 10583 this is my home. there are no business in...