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United Parcel Service of America [UPS] Customer Service

1132 Reviews

United Parcel Service of America, Inc.

55 Glenlake Pkwy NE
United States - GA30328-3474

Customer Support Phone Numbers

98 59
+1 800 782 7892(For International Shipping)
3 6

United Parcel Service of America [UPS] Complaints & Reviews

United Parcel Service of America [UPS] / 4 wrong deliveries

vsizemore on Aug 16, 2018

I have received 4 deliveries for someone else in my neighborhood. It is the same person. But my address is boldly post on my mailbox and my house! They are using my mailbox to leave the smaller packages in and that is a federal offense! The packages are all clearly marked with the...

United Parcel Service of America [UPS] / turning around in my driveway

Edmund Mascitelli on Aug 15, 2018

On 8/15/2018 I observed a UPS truck drive past my house at 139 Old Fellowship Rd., Swannanoa NC 28778 . As he came back down he must have wanted to go back up, so he drove past my driveway, backed down it, and turned back up the road. It's a private, gravel road, and I heard him spin hi...

United Parcel Service of America [UPS] / pickup

rfraley on Aug 15, 2018

Our Company United Health Care has been in the same location for 9 years and we have a dedicated pickup M-F. Our regular driver is on vac. Last week the person picking up did not show up until almost 4 after I had texted my regular driver that no one has showed up. The driver then said he...

United Parcel Service of America [UPS] / improper treatment of a customer

Robert Randle on Aug 14, 2018

11:30 AM Tuesday, August 14, 2018 I went to the UPS Outlet in the Rotunda of Baltimore Maryland to ship a package. First, I was delayed by a system that was frozen. Then the barrista from Starbucks came with free coffees for the 2 employees to sample. Both the man and woman were more...

United Parcel Service of America [UPS] / usa consignee not paid the customs duty

sunil vasudev on Aug 14, 2018

Dear sir, Subject ; usa customs duty wrongly billed in consignor name of ups account number 7r725y invoice no. 124500013323 dtd. 5 march 2018 although in awb generated custom duty payable by consignee mentioned. We would like to inform your good offices that we have supplied the hawaiian...

United Parcel Service of America [UPS] / ups kuwait mess

msparkles77 on Aug 13, 2018

Hello, Hope my email finds you well. I have a shipment coming from Brazil to Kuwait via UPS, I am receiving shipments from Brazil monthly. The same shipment every month, I am paying shipping fees to the sender with every order, and when I receive my shipment in Kuwait I have to pay fee...

United Parcel Service of America [UPS] / drivers lying on weekends about delivery status

Jozsef Nagy on Aug 11, 2018

Ever since I moved into my apartment I have had a major problem with UPS drivers lying on the status of my packages when it's a Friday or Saturday. Like clock work, every single time I have a package due to arrive on these days, I get an update on the tracking information late in the day...

United Parcel Service of America [UPS] / medicine

Pastor Jamie Wilson on Aug 11, 2018

Your incompetent driver didn't bother knocking or ringing a doorbell. I am a Marine Combat Veteran and I depend on this medicine. I can't be here on Monday because I work now what!!! I called and your useless customer service set on the phone silent. Way to treat your veterans UPS!! I am...

United Parcel Service of America [UPS] / service damage

Cimone Campbell on Aug 10, 2018

I shipped my tv through a staples agent. No one provided me the option for right shipping products. I sent in a heavy duty tv box. Ups damages my tv and does not return my $110 fee or honor the $100. The claims dept denied. Twice. I'm doing this one last time for Proof to the Govt agency'...

United Parcel Service of America [UPS] / delivery instructions fraud

Leroy2018 on Aug 9, 2018

The last six packages that the Gaithersburg UPS facility was supposed to deliver were either lost or returned as will-call without authorization. Each time tracking status read "Customer requested pickup". No request was ever made by me. When I call the 800 number, I'm repeatedly told that...

United Parcel Service of America [UPS] / service

gotohellups on Aug 9, 2018

so ordered 2 Items online with a ups service paid the extra money for next day delivery. I work from home and should have no problem getting things to my door. as a matter of fact had 4 other deliveries this week from 4 other company's with out a hitch. UPS failed to even try to get me or...

United Parcel Service of America [UPS] / gross negligence delivering packages

Wyldcat on Aug 9, 2018

Where to start... I moved across country and used UPS to ship 10 boxes. All were packed in new UHAUL boxes correctly, with more than sufficient padding, and securely sealed. UPS picked up the packages a day late. Two were lost en route. 8 came over a week late and in horrible condition. Before I...

United Parcel Service of America [UPS] / avon delivery

Cindy Pieniozek on Aug 8, 2018

I have never received such a damaged box in all the years that I have been selling Avon. The box was not only banged up with rips and holes in it, but was taped shut in a very poor and shabby manner. The UPS driver did not even have the professionalism to ring the bell (I was home) and...

United Parcel Service of America [UPS] / Drivers not reading door notes

Brandon Olivo on Aug 7, 2018

Your driver didn't get out of the truck to deliver a package to our tattoo shop yesterday. (I know this because there is a note on the door telling them where to leave the package if we are closed). At 9:19AM CST on 8/7/18, I call 1-888-PICKUPS and of course I get someone who doesn't speak...

United Parcel Service of America [UPS] / driver complaint

Ken Hoffman2 on Aug 6, 2018

Dear UPS, Today one of your driver drove 7 feet into my lawn and over my sprinkler heads which could be damaged because of a road obstruction. He could have turned around and approached from another direction. I confronted him and he basically said "so what" and keep delivering his page...

United Parcel Service of America [UPS] / delivery service

Jimmyshak3rday on Aug 5, 2018

I paid for a delivery to get to me within 2 days. I wait all day for my package. Received and text stating that they attempted to deliver item at 1:08pm witch was a lie! I was outside from 12pm until about 2ish doing yard work! I called and complain and UPS told me that they contacted the...

United Parcel Service of America [UPS] / ups truck driver

dlewis747 on Aug 4, 2018

Today at 4:10 on August 4, a driver with the cab number 15811 was pulling 2 trailers with the license plate P648024. they turned their turn signal on to switch into our lane and then moved over without checking. we were in the middle of the two trailers and had to slam on our breaks, hold...

United Parcel Service of America [UPS] / your delivery drivers are terrible and your csr at the maspeth center is snoty

Ivan JohnSteed Colon on Aug 3, 2018

I ordered two large AC units from Amazon and tracked it. they were supposed to arrive on 08/03 by 8 PM. I cleared my schedule, missed work and sat at home waiting for the delivery. To my surprise is check at 745 to see whats taking the driver so long and I notice that it says that the...

United Parcel Service of America [UPS] / unethical behavior

johnintrepid on Aug 3, 2018

Tracking # 1Z3726570344203338. Delivery at 7:35 pm on Friday 8/3/2018. This is not our regular driver. While eating dinner we watched the UPS people throw 2 packages from about 10 ft away and go away laughing. I opened the door as he was getting back in his truck and hollered at them " why...

UPS / Truck Driver bad driving

mgarcia1192 on Aug 3, 2018

Today on August 3rd @5:oopm as we were driving on the I-35 highway heading towards Dallas, the truck driver cut me off almost hitting my car with the end of his trailer. I then proceeded to get to the next lane and try to figure out which truck company it was. As I did that I was right...