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United Parcel Service of America [UPS] Customer Service

United Parcel Service of America, Inc.

55 Glenlake Pkwy NE
United States - GA30328-3474

Customer Support Phone Numbers

102 62
+1 800 782 7892(For International Shipping)
3 6

United Parcel Service of America [UPS] Complaints & Reviews

United Parcel Service of America [UPS] / International delivery from Ohio to Ottawa Canada

June Patti on Dec 15, 2018

$45 to send a 10 pound Christmas box to Canada ( 14 small items totaling $200 value) which I thought yay not too bad...until I got the notice that UPS was charging me an extra $65 "customs brokerage charge" No mention of this extra cost at the time of shipping!! So basically someone in UPS...

United Parcel Service of America [UPS] / The deivery we just got today

Huskeyfam on Dec 15, 2018

Okay so we ordered about 5, 000$ wirth of christmas gifts and today one of the more expensive gifts around2, 000$ was delivered well i was in my kitchen which faces my driveway and the ups guy backed in around 3pm or so and opened the back door of his truck and slid the package to the open...

United Parcel Service of America [UPS] / Treatmnrt of employees and customers

Wally McDonald on Dec 15, 2018

The manager Steve at UPS Croydon is an ignorant nasty belligerent thug that takes joy in slandering and belittling the workers. An arrogant narcissistic thug with a disgusting dishonest personality. He made a disgusting false accusation against me because I went to HQ to get my wages. He...

United Parcel Service of America [UPS] / Delivery

doctorross on Dec 15, 2018

Yesterday 12/14/2018 at 6:15 PM we were notified that a parcel was delivered by UPS. There was nothing on the porch, we were home at the time. This morning while driving out I noticed a parcel laying in the rain beside our driveway nearly in the main road. We have a half mile driveway in...

United Parcel Service of America [UPS] / mysterious disappearance of a trackable package by ups

My daughter has been tracking a package through the UPS system for days that has mysteriously disappeared without a trace. Considering all of the wonderful technological advances with confirmations, all the customer service representative could say is to contact the sender (who paid our...

United Parcel Service of America [UPS] / package truck driver

Jen Kenney on Dec 12, 2018

On Tuesday, December 11 at 12:20pm, the package truck driver barreled into our parking lot, tearing through our grassy pavers. He avoided the driveway almost completely. This is a safety issue for him, as the ground was highly saturated and he could have tipped his truck driving the way he...

United Parcel Service of America [UPS] / a ups driver

Victoria Poythress on Dec 12, 2018

On 12/10 around 6:20p, I was on the entrance of 85 south on Freedom Parkway. A ups driver with the license plate WZR853 tapped my right driver side mirror. Fortunately, it folds and that was the extent of it. However, the driver felt that it was necessary to bully his onto the on ramp to...

UPS / lost package

Adam Chan 123 on Dec 10, 2018

I bought an item through eBay from another country. 2 Fridays ago, UPS promised to have my package delivered by the following Monday. On Monday, I received a SMS because I signed up for their SMS notification, and it told me it would be delivered by Tuesday. By Tuesday, I received another...

United Parcel Service of America [UPS] / service

Casper434 on Dec 4, 2018

Received a product from the US that was built in the US. The product was defective and the company who produced it contacted UPS to pick it up so that it could be returned and replaced under warranty. The parcel was picked up the next day and it then went to a warehouse and back to where...

United Parcel Service of America [UPS] / ups driver

Rachel Craig on Dec 3, 2018

Ups driver almost took the whole front left side of my car out as he was turning into the street I was driving down. Incident occurred at approximately 4.15pm today on the corner of Oak and Lenox streets, Glen Ellyn. I am extremely mad about their careless driving, the only reason he...

United Parcel Service of America [UPS] / seasonal customer service solutions

RCR63 on Dec 2, 2018

I applied for this position on 11/10/2018 and was hired, told to expect a phone call any time the following week. Meantime I watched as a lot of jobs pass by me. I waited from 11/12 -11/16, no call. I could not get through to talk to anyone in person. So I went to their job site and at...

United Parcel Service of America [UPS] / ups property damage

Brandon Ellenwood on Dec 1, 2018

While making a delivery to my house the UPS man backed into one of my side trees breaking a branch off and ripping the telephone wire from my house. When he came to the front door he said it looked like ice knocked it down. WOW! What a liar, because I saw him do it. Also side information...

United Parcel Service of America [UPS] / driver tearing up my lawn

AHoppy on Nov 30, 2018

I have a driver complaint. It's occurred numerous times this week for Delivery to: 1 Butterfield Ln unit 3 or 4 in Stratham NH 03885. The driver has been turning around at the corner of my property and is ruining my lawn. (Note: I have not even been the recipient of the packages being...

United Parcel Service of America [UPS] / packages being left all over my yard when I have a front porch

Joyce Knott on Nov 30, 2018

I received another package today and it was left by my barn; the box was wet from the morning dew so it must have been there last night. Earlier in the week a package and an envelope were left by my garage doors. I have a FRONT DOOR and am requesting that all packages be left there. The...

United Parcel Service of America [UPS] / service I am complaining about

tommyburnett on Nov 29, 2018

JOYCE BURNETT;i am having trouble in getting my packages delivered to my shipping address;539 leesville rd. 24502 lynchb urg virginia. they keep tacking my packages to ups store for pickup. i told them 8 times already i am hanicapped and dont drive. and i am home everyday, all day. there...

United Parcel Service of America [UPS] / delayed delivery of my package

Shaktisg on Nov 29, 2018

This company is the shittiest ever. I wonder why amazon, Best Buy prefer these guys?! They cannot once deliver a package on time! I ordered a MacBook from bestbuy to be delivered to my home and they used ups to send my package. For some reason the apartment number was wrong in my packet...

United Parcel Service of America [UPS] / delivery of ups packages on 11/28/18

Linda Dozier on Nov 29, 2018

I received two separate delivery's UPS Multi packages dropped off at my back door piled up I had to push packages away just to open the door. Gratefully nothing broke. Three hours or about that not sure how long exactly apart the from the first delivery the second delivery was but, our health...

United Parcel Service of America [UPS] / every package I expect to receive.

BryanLee74 on Nov 27, 2018

For a year I have been attempting to get the local branch to understand our office hours are 8 to 12. That is based on the service we provide. After that I am out on call and the part time office staff is gone. The irony is that when I miss a delivery I am expected to pick it up during...

United Parcel Service of America [UPS] / lazy drivers

Klh82 on Nov 26, 2018

I ordered a larger package from Amazon, probably weighed close to 70lbs. There were 2 UPS men who delivered it. First off it was raining and considering the ground was wet and there were puddles they proceed to flip it end over end on the wet ground and through puddles, they flop it on the...

UPS / poor service

Julkowski on Nov 21, 2018

This happened in Chicago on 11-20-19 & 11-21-19. My daughter had a package to be delivered to my house on Wednesday because it needed a signature. They tried delivering the package on Tuesday when everybody was working and couldn't get a signature. They left a sheet on my door saying they...