Ulta Beauty review: Customer service

10/19/25 I went to store 153 to make a return on an item I bought the week prior. The item was still in the bag with tags attached. When I set the bag on the counter the cashier (Debra) looked at the bag, looked at me, and told me to take the product out of the bag, she wouldn't touch it. When I offered the scan bar from the emailed receipt she stated "I can't use that and proceeded to tell me I need to read off the transaction number, the cashier's name and store number. She could have gotten all this info by just scanning the barcode on the receipt. When I didn't know where to find all the info on the receipt she stated, "I just showed you where to find it" When she asked if the product was used and I told her no, she stated "are you sure it hasn't been used?"
I shop at Ulta frequently and I have never encountered rudeness
such as this. I used to shop at this location regularly until I moved, but now I will not be returning to this store. Hopefully this will get addressed with the employee.