Register Sign in
FILE A COMPLAINT
Health & Beauty StrawberryNET.com
StrawberryNET.com Logo

StrawberryNET.com

22 Complaints
File a complaint

Having problems with StrawberryNET.com?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

StrawberryNET.com Customer Service Contacts

1855 549 8663 (International)
+852 25 910 300 (Customer Service)
+852 35 168 719 (Customer Service)
Strawberry Fields, № 4, A Kung Ngam Village Road
Shau Kei Wan
Hong Kong

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with StrawberryNET.com Customer Service. Initial StrawberryNET.com complaints should be directed to their team directly. You can find contact details for StrawberryNET.com above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about StrawberryNET.com. Discuss the issues you have had with StrawberryNET.com and work with their customer service team to find a resolution.

StrawberryNET.com Complaints & Reviews

StrawberryNET.com — Shiseido sunscreen

I bought a Shiseido suncream and it was thicker than usual. When i was about to put it to my face i realise it smell like glue. I did not wear once cos i was scared to ruin my ski
I believe its really wromg and unfair sell productos saying it is original when is not and i am discusted as it can creat lot of problem to our skin.
You buys should be shame of doing it as it is a crime

Read full review →Hide full review
Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    StrawberryNET.com — Delivery: delay

    I made an order on 26th of April, According to the site content: estimated delivery period 14 days. My poor parcel stucks in Singapore for 2 months already! I exchanged countless mails with cs team, which is totally useless! They refuse to make a refund, and in the same time they cannot specify delivery date! And I'm not alone, just check their Instagram there're tons of complaints. In my opinion if you cannot handle "pandemic situation" stop the service, but don't make customers pay for your constants.

    Read full review →Hide full review
    Comment Guidelines

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Aug 12, 2019

      StrawberryNET.com — non delivery of product

      I had placed an order ( order no. [protected]) for perfume on 7th July 2019 by paying the amount in advance...

      Read full review and 1 response →
      Jul 20, 2019

      StrawberryNET.com — product not received

      Dear Sir / Madam, We have ordered Shu Uemura Blanc:Chroma Brightening & Polishing Gentle Cleansing Oil - 5...

      Read full review →

      StrawberryNET.com — overpaid for items and never received

      I was charged £35 for a roc cream and discounted Dior primer down to £17
      Vouchers were meant to be taken off costing whole amount down to £25
      They e mailed to say the Dior primer was out of stock and still charged me for it
      After asking for this to be looked into I was cut off and told the query was closed
      Terrible behaviour. Thought they were reputable company but clearly not.
      I would like my money refunded please. Especially as they charged me for something they didn't even have in stock. Shocking way to treat people.
      Sales ref number : 179020
      J.Benedict
      Honeyred.[protected]@gmail.com

      Read full review →Hide full review
      Comment Guidelines

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        We are here to help

        • 16 years' experience in successful complaint resolution
        • Each complaint is handled individually by highly qualified experts
        • Honest and unbiased reviews
        • Last but not least, all our services are absolutely free

        StrawberryNET.com — dont use for orders to south africa

        Because what they dont tell you is that they make use of the South African Post Office delivery (which is a...

        Read full review →

        StrawberryNET.com — warning about unsatisfactory business services, or possible fraudulent transactions

        The company's website is malfunctioning: charges were made via PayPal but the website did not allow me to log...

        Read full review →

        StrawberryNET.com — customer service - inadequate. company to confirm order# [protected]

        I have just sent all my details.
        I am a customer of StrawberryNet.
        Have provided a few minutes ago all this issues regarding my order which I paid with my Mastercard, ending ...7164, expiry date 01/21.
        I am so frustrated with the lack of customer care, after using this company over several years.

        As I have cancer, and just had chemo today, I am too tired to re-write all over again.
        I did respond to them as per their Order Template Confirmation to the Manager, [protected]@strawberrynet.com.
        I would appreciate this sorted asap.
        Joanna Sobolewski

        Read full review →Hide full review
        Comment Guidelines

        Add your opinion

          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

          StrawberryNET — nars satin lip pencils

          Ordered 2Nars Satin lip pencils in Timanfaya on 24/01/18, number [protected]. The shade is not correct and they have a very unpleasant feel and rancid taste on the lips which is unbearable, I cannot use this product and would like a full refund. I have recommended you and ordered from StrawberryNet before and have been happy with my purchases . I am very disappointed and have bought these products in good faith, I hope this matter can be resolved swiftly. Kind regards Karin Williamson

          Read full review →Hide full review
          Comment Guidelines

          Add your opinion

            By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

            StrawberryNET — Service

            I recently made a purchase for sunscreen for sensitive skin. I researched the prices in various site...

            Read full review →

            StrawberryNET — I'm absolutely disgusted with StrawberryNET!

            I have ordered something from this scam website back in July. There was no sign of my order for a long time...

            Read full review →

            StrawberryNET — Scam!

            Ordered some creams from StrawberryNET and never received anything. When I contacted them it was really hard to understand them because they barely spoke English. I tried to find out where my order was and when will it arrive but they never told me anything. I also tried to cancel my order and get a refund but it was absolutely impossible to do that! Keep away from this fraudulent scam site and save your hard earned money!

            Read full review →Hide full review
            Comment Guidelines

            Add your opinion

              By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

              www.strawberrynet.com — The seller told to pay in order to get order from post depot

              I purchased three bottles of cream from the company www.strawberrynet.com. The total sum was about $50 and I...

              Read full review →

              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved               StrawberryNET — scam

              Placed my order On 20/06/2014 . The order has still not been delivered until today this is not reasonable...

              Read full review →

              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved               StrawberryNET.com — Fake perfume

              A couple of years ago, I bought a perfume, the 'Madame Rochas' by Rochas. The perfume I received...

              Read full review →

              The complaint has been investigated and
              resolved to the customer's satisfaction
              Resolved               StrawberryNET — My product did not deliver to me

              I bought a cosmetic product from strawberrrynet.But they did not deliver to me. Their warning message(We are temporarily not accepting orders shipped to Turkey) on website inserted in a few days after my shopping. I want to take my money back. Authorized staff of strawberrynet say that when they take their product from post service, they will give my money back. I have not taken my money back for two months.

              Read full review and 3 responses →Hide full review
              Comment Guidelines

              Add your opinion

                By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                • Ge
                  georgem721 Jan 07, 2014
                  This comment was posted by
                  a verified customer
                  Verified customer

                  STRAWBERRYNET.COM is still at it (fraud) had 4 transactions post on my debit card today, none of them mine.

                  Reply
                  0 Votes
                • Gi
                  Gizelia Jun 25, 2012

                  I bought some produts from strawberry in March12, I paid for them, but they so far they haven't delivered them. I've e-mailed them many times but they did not even answered me. I want my money back. My order number is [protected]. Gizelia

                  Reply
                  0 Votes
                • Gr
                  grizzlybear1 Jul 01, 2011

                  Try Fresh Fragrances & Cosmetics. Their website is www.fragrancesandcosmetics.com.au Besto f luck and I hope you get your money back!

                  Reply
                  0 Votes

                StrawberryNET.com — Fraud

                Strawberrynet.com fraudulent charges. Today I logged onto my bank account online and found out that I wa...

                Read full review and 5 responses →

                The complaint has been investigated and
                resolved to the customer's satisfaction
                Resolved                 Strawberry net — No refund after they stuffed up

                I went to order a product and pay through paypal but did not click submit the first time, the second time I...

                Read full review →

                The complaint has been investigated and
                resolved to the customer's satisfaction
                Resolved                 www.strawberrynet.com — Faulty Product / Out of Date

                This is by far the most dodgy online company that is getting away with selling out of date products for...

                Read full review and 1 response →

                The complaint has been investigated and
                resolved to the customer's satisfaction
                Resolved                 StrawberryNET.com — They send wrong item and expect customer to pay postage for its return

                Step 3: Preview and Publish Your Review Please proofread your review. If there is anything you would like to...

                Read full review and 1 response →
                Sydney

                IN THE NEWS

                Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
                If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
                One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
                A consumer site aimed at exposing unethical companies and business practices.
                ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
                You'll definitely get some directions on how customer service can best solve your problem.
                Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.